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Best Practices in Destination Management

Global Lessons from the Front Lines of Destination Management

This blog summarizes presentations from four leaders in destination management from the Global All-Stars breakout session at Destinations International Conference in 2019.

  • Watch the breakout session presentations here
  • View the presentation slides here
  • See the mainstage Global All-Stars 2019 presentations here

At the Destinations International Annual Convention in St Louis, we brought together four leaders in destination management from around the world. This breakout session offered critical insights on best practices for Destination Marketing (and/or Management) Organizations in handling the challenges of tourism growth. 

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Trust in Place: Destination Management, the Future for DMOs

Maintaining the trust of locals & visitors is central to the mission of all DMOs

This is the second post in a three-part blog series recapping the presentations from Global All-Stars Mainstage in 2019*. Check out Part 1 on Mark Ellwood's presentation.

  • Watch Signe’s presentation here
  • View Signe’s slides here
  • See all the Global All-Stars 2019 speakers here

Signe Jungersted was, until earlier this year, the Director of Destination Development at Wonderful Copenhagen, and is a central figure in the development of its widely...

Trust in the Future: Global All Stars 2019 Recap

5 Trends Reshaping the Future for Destinations

This is part of a three-blog series recapping the presentations from Global All-Stars 2019. 

  • Watch Mark's presentation here
  • View Mark's slides here

Since 2011, Miles has hosted the Global All-Stars mainstage session at the Destinations International Annual Convention, one of the largest gatherings of destination marketing organizations (DMOs) in the world. Over the last 8 years, Global All-Stars has showcased innovation and served as a leading platform for sharing exciting new ideas, insights and inspiration from around the world.

At the 2019 Annual Convention in St. Louis, Missouri, three speakers presented at Global All-Stars with a unifying theme of...

Net Zero to New Zealand

A version of this opinion piece first appeared in New Zealand’s Inside Tourism around Earth Day in April 2019. That article can be read online here.

For Earth Day in April 2019, I wrote an open letter to the New Zealand tourism industry calling on it to be first in the world.  Specifically, I called for a feasibility plan to define how and when New Zealand could be the first destination in the world to fully offset the carbon emissions of all international travellers to...

Global All-Stars 2019 Recap

Insights, Ideas & Inspiration from Around the World

The Global All-Stars presentation videos and decks are available here.

Since 2011, Miles has hosted the Global All-Stars mainstage session at the Destinations International Annual Convention, one of the largest gatherings of destination marketing organizations (DMOs) in the world. Over the last 8 years, Global All-Stars has showcased innovation and served as a leading platform for sharing exciting new ideas, insights and inspiration from around the world.

At the 2019 Annual Convention in St. Louis, Missouri, three exceptional speakers presented at Global All-Stars with a unifying theme of the topic of trust. While trust in many “official” organizations has been questioned in recent years, it remains a critical asset for any DMO. Trust is not simply important in the DMO’s...