Blog Posts

 miles blog

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Head of Research and Insights

The Story of Travel’s Recovery in the U.S.

Four questions to U.S. Travelers tell the story of when and how travel will restart

Since March 2020, Longwoods International and Miles Partnership have been surveying U.S. travelers each week on their response to and travel behavior around the COVID-19 crisis.

In each survey, we have also asked a rotating set of four custom questions which tell us a lot about how U.S. travel will return, where travelers will turn to for information and what travel will look like when it comes back.

Here is the story of the travel’s recovery in the U.S. as told by these four questions and visualized in these graphs.

1. Dreaming About Travel & Supporting Locals

U.S. travelers continue to dream about future travel when it is possible to safely do so. The travel and leisure content of most interest to U.S. travelers during the crisis are deals and offers for “travel, dining and entertainment that they can be used in the future,” when...

Preparing to Reopen: Travel Industry Guidelines & Tools


As we enter the next phase of responding and adjusting to the effects of COVID-19, mandatory travel restrictions are evolving and starting to loosen to different degrees around the world. The travel industry is preparing for these developments by creating plans to address safety concerns and considerations in the post-crisis travel landscape. This week, the U.S. Travel Association led the way by submitting comprehensive health-focused guidelines for travel businesses, entitled "Travel in the New Normal," to the White House and every state's governor. The guidance was developed in collaboration...

Celebrate National Travel & Tourism Week 2020

National Travel and Tourism Week is a favorite annual tradition for the U.S. travel community. This year, the spotlight for the 37th NTTW (May 3-9) is on resilience and hope in the face of the COVID-19 pandemic, reflected in this year’s theme: The Spirit of Travel. 

Celebrated annually during the first full week in May, NTTW was created by Congress in 1983 to underscore the economic power of travel in the U.S. The 37th NTTW (May 3-9) arrives at an opportune moment to unite the industry, paying homage to its indomitable spirit and elevating the role it will play in America’s economic recovery.

Advertising Account Manager
Online Video

Moving Picture Magic - COVID-19 Edition

For the last five years, Miles has analyzed top performing online videos from destination marketing organizations (DMOs) around the world. The original Moving Picture Magic blog series from 2018 identified ten DMO videos that demonstrated strong storytelling, richer information and greater organic reach.

As a special edition of this series, we reviewed more than 180 YouTube accounts of DMOs and leading visitor attractions on their video response to COVID-19.  This was prompted by our research with Longwoods International that identified “Short online travel videos” as the most important digital content type that U.S. travelers were engaging with during the crisis.


Project, Advertising & Data Manager

Saddle Up for Time Travel

While vacations are postponed until the COVID-19 crisis passes, it’s the perfect time to revisit trips from your past. Open up physical and digital photo albums, find journals and memorabilia of places you loved; maybe even loved so much that you visited again and again. Post #ThrowbackThursday photos and rekindle warm memories with your travel companions.

Here, Miles' Project, Advertising & Data Manager Laurel Bookhardt shares fond memories of her family's adventures at one of their favorite destinations, Wilson Ranches Retreat located in Fossil, Oregon. 

A Unique Welcome

Wilson Ranches Retreat is a place our family returned to many times during our children’s wonder years. It's off the beaten path, but well worth the trouble of driving...