How We Think

Harnessing Research & Data

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We invest in independent, third-party research to drive strategy, measurement  and optimization.

What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.

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Looking Ahead

Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.

Sunset, aerial view of Asheville, NC.

DIY Tourism Marketing Conference

Mar 17, 2025 - Mar 18, 2025 Learn More

A photo of a traveler with a map, gazing over a forest.

Destination Decisions, Powered by the State of the American Traveler

March 18, 2025 Register Now

The downtown skyline of Springfield, MA.

Massachusetts Governor's Conference

Mar 18, 2025 - Mar 19, 2025 Learn More

A photo of the sports arenas in Arlington.

One West Tech Summit

Mar 19, 2025 - Mar 21, 2025 Learn More

A photo of historic homes in Savannah, GA

Destinations International CEO Summit

Mar 23, 2025 - Mar 25, 2025 Learn More

A photo of the water and skyline in San Diego.

BITAC Sales, Marketing & Revenue Management Summit

Mar 30, 2025 - Apr 1, 2025 Learn More

A photo of a street in Louisville.

Travel South USA Global Summit

Mar 31, 2025 - Apr 3, 2025 Learn More

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Harnessing the Power of AI

May 15, 2025 Register Now

A photo of a woman using her phone at the airport.

Technology Trends, Powered by the State of the American Traveler

June 24, 2025 Register Now

A photo of a woman hiking up a trail.

Traveler Segments, Powered by the State of the American Traveler

September 16, 2025 Register Now

A photo of a man in the middle of a forest trail.

Stewardship & Sustainability Insights, Powered by the State of the American Traveler

November 18, 2025 Register Now

The Latest from Miles

We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.

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White Paper: Cooperative Marketing for Destinations

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White Paper: Content That Inspires

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White Paper: Online Optimizations

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White Paper: Measure What Matters

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White Paper: Effective Online Advertising

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White Paper: 11 Essential & Free Online Marketing Tools

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20 Questions to Ask People About Their Vacation

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Four Coding Tips for Making Your Emails More Accessible to Everyone

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Net Zero to New Zealand

skier in red jacket and blue hat on slope in snow

Chasing Powder: Air Travel with Your Skis

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2019 Marketing College Recipients

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Capturing Google Street View in Bermuda

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