The Years Ahead Webinar: A Post-Pandemic Look at the Future of Tourism


Phocuswright and Miles are teamed up again for the fifth annual webinar for travel and tourism marketers. The 2020 edition explored insights, analysis and predictions of how the industry is changing. The webinar put a spotlight on the impact of technology and digital transformation, and the challenges and opportunities this presents. This webinar also assesses travel and tourism after COVID-19 and what a post-pandemic visitor industry might look like. What are the major short-term, long-term and permanent shifts that will change tourism? What are the renewed responsibilities of DMOs? Check out the resources below for insight into these top-of-mind questions and more in this essential webinar.

2020 Webinar Resources

View the slide deck


Additional Resources

Miles Resources

COVID-19 Resource Center

U.S. Traveler Sentiment Study

Funding Futures Research Study

The State of the American Traveler

Phocuswright Resources

A Year in Travel: Charting the Travel Industry's Path to Recovery (FREE)
Download here

Fast Facts: Traveler Sentiment in the Age of COVID-19 (FREE)
Download here

COVID-19: Path to Recovery ($995) Special Discount Offer $495
Download or purchase here Use discount code: 2020DMO

The New Global Traveler: Discovering the Impact of Technology ($795)
Download or purchase here

COVID-19 Pandemic: An Unwelcome Event in Meetings & Event Travel ($299)
Download or purchase here

U.S. Meetings and Event Travel: Where They Work, Stay and Play ($795)
Download or purchase here

Leisure Traveler Sentiment in the COVID-19 Era (subscribers only)
For more information click here


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