Teaming Up for Success

Mike is a travel, culture and people enthusiast. By day, he navigates the digital realm as a project manager, weaving website experiences into the vibrant spectrums of travel. Beyond his professional duties, you'll find him strumming melodies, experimenting in the kitchen and planning his next solo mission into uncharted territories.

Favorite Travel Memory

Finding gratitude in small moments, gaining new insights and savoring those first few bites of food in unfamiliar places.

Caitlin capitalizes on her years living in and producing content for travel destinations while working for Miles’ DMO content team. When she’s not content wrangling at her day job, you’ll find her exploring her adopted home state by skis, foot and car, preferably with her dog Odessa.

Favorite Travel Memory

It's listening to coqui frogs sing as waves crashed rhythmically on a beach while stars sparkled overhead in Puerto Rico.

David works with the operations and human resources teams to lead talent development initiatives, creating systems to support career pathing and leadership growth for team members across the Miles companies. If you want to find him outside of work, he's probably playing board games, cooking up recipes or riding his bike somewhere around the DC area.

Favorite Travel Memory

I recently took my first-ever solo trip to Switzerland, France and the Netherlands. Exploring and being more spontaneous than usual was a highlight (not to mention the Dutch tulip fields!)

Scott is a web developer who brings the web to life through a wide range of front-end technologies and accessibility in mind. When he is not at the computer, he is out hiking and exploring. He lives in Southern California with his wife and two kids.

Donna is a native of sunny Florida who channels her passion for design into vibrant creations influenced by her travels. With a keen eye for detail, she crafts unique visuals while finding joy in moments spent listening to music, reading, or playing with her beloved cat Maisie.

Favorite Travel Memory

Hiking on a glacier in Iceland, or spending a month exploring Colorado with my best friend!

Andy is part of the destination partnership development team and helps client partners in Savannah, St. Pete/Clearwater, Sarasota, Naples and Miami with success. He loves his wife, his kids, the beach, sports and funny stuff.

Kayla combines creative and strategic thinking to build thoughtful, effective media campaigns. When she’s not working on the next strategy, you’ll usually find her traveling or planning her next trip. She’s drawn to culture, nature, incredible food, vibrant cities and new adventures. Each experience continues to shape her perspective and fuels a genuine passion for helping others discover the world.

Favorite Travel Memory

My trip to New Zealand is one of my favorite travel memories. It was the perfect mix of adventure and relaxation, with experiences like bungee swinging, zorbing, ATV rides, paragliding, walking along the top of a skyscraper, wine tours and time to unwind at spas.

Britt is a content manager for both digital and print projects — including monthly eNews, social campaigns, vacation planners and travel guides for clients such as Alaska, Florida, New Jersey and more. She enjoys being on, in or near the water at all times when she's not writing, proofing or coming up with a catchy headline.

Favorite Travel Memory

Traveling solo around Iceland during New Year's/my birthday and feeling wildly independent and free. But also really, really cold.

As the program manager on the Brand USA team, Miranda works to scale and streamline processes. When she isn't online, she’s probably snowboarding, traveling for a concert or hanging out with her dogs, Stevie and Charlotte. She is also an enamel-pin collector and always open to a trade.

Favorite Travel Memory

Finally getting that big pretzel at Oktoberfest!

Devin is part of the creative team and supports a range of client accounts including San Francisco Travel Association, Colorado Tourism Office and Sonoma County to name a few. A Colorado native, his passion for techno and house music has led him to DJ across the country at many festivals and events. Outside of work, he spends most of his time with his wife and toddler.

Favorite Travel Memory

I spent time in Trinidad and Tobago during Carnival. I was pretty young and exposed to so many new experiences, cultures, foods and music. It was an amazing trip that I will never forget.

Janet is a content strategist whose focus is on concepting and creating content for clients such as St. Pete/Clearwater, Virginia Beach, Fort Myers and Miami. Her favorite vacations are in wild places where you can hear the wind and the birds, and her hobbies in St. Pete include gardening (yardening?), singing in a community chorus and obsessing about paint colors.

Favorite Travel Memory

One of my favorite travel memories is hiking in the El Yunque National Forest in Puerto Rico with my husband Tim and our intrepid guide, Juan. At points, we were ankle-deep in red mud. But we also had a refreshing swim in a beautiful natural pool underneath a waterfall and ate fresh mangos off a banana leaf while perched on a rock.

Demetria is part of our Brand USA team and works with our partners in California, Nevada and Hawai'i. Her passion outside of work is music theater, where you'll often find her singing in a local play. Visiting family and spending time with the little people in her life are at the top of her list.

Favorite Travel Memory

I follow my heart … and it usually leads me to the airport.

Ileana manages a diverse client set that includes the U.S. Virgin Islands, Chicago and Myrtle Beach. She manages a team that makes her look good through their tireless management of brand, media, digital and website accounts. In her spare time, she enjoys traveling (big surprise!), reading, writing and spending lots of time with her family.

Favorite Travel Memory

Pushing my two-year-old son's stroller through Venice, Italy. (2 out of 5 recommend. Muscles required!)

Kim manages the destination optimization program team, which helps DMOs provide value to their industry through education and activation. Previously she has been the company’s director of SEO and the director of digital marketing for the hospitality division. She launched some of the industry’s first destination websites in the late 90s.

Favorite Travel Memory

My 100 percent not-athletic family and I conquered the Cathedral Rock trail in Sedona, Arizona. With a 700-foot elevation gain in less than a mile, it was more precarious rock climb than a trail, but the payoff was a stunning panorama of the red-rock landscape. It is a cherished "we survived" family touchpoint now.

Samantha brings 9 years of experience in destination marketing to Miles. When she isn’t busy supporting the Alaska and Madrid accounts, you'll find her on hiking adventures with her two dogs, Parmesan and Nelly, tending to dozens of houseplants, or paddleboarding on one of the 10,000-plus lakes in her home state of Minnesota.

Favorite Travel Memory

My favorite travel memory is learning how to whitewater kayak on the Yellowstone River in Gardiner, Montana. The power of the water is exhilarating — there is nothing quite like being at the mercy of the river, staying focused and using your own strength to float down nature’s roller coaster.

As a media supervisor, tourism has been a mainstay in Ivy’s career since day one. With her extensive knowledge across offline and digital media, she puts together cohesive and effective media plans for her clients. When she's not doing media math, she can be found spending time with her family, reading a good book (fiction only please) or watching Formula 1.

Favorite Travel Memory

Our family's annual fall trip has quickly become one of my favorite of the year — getting to experience destinations with our daughter for the first time has been very special.

Nadja is part of our Operations team, where she serves as an internal strategist, consultant and implementer on a variety of initiatives. She lives in Miami and loves to spend her free time trying new restaurants, exploring the local arts scene and taking her rescue pup Ziba on adventures. When she's not doing that, she's eagerly planning new trips here and abroad for her and her boyfriend.

Stacia leads the partner-program development with the Brand USA team, creating innovative and diverse offerings that drive incremental international visitation to the U.S. She resides in Atlanta, where she enjoys all things floral, a challenging pilates class and spending time with her husband and two adult children, Isabella and James.

Randi is the Chief Operating Officer and works alongside the senior leadership team on developing and implementing strategic organizational goals to steer the company’s future in a positive direction. When she's not in the office, she spends most of her time cheering on her daughter out on a soccer field somewhere around the country.

After spending years in the CVB and DMO world, Courtney now uses her tourism-marketing experience to create content for a variety of Miles' clients. Based in Atlanta, she spends her free time exploring the Southeast either hiking mountains or visiting beaches with her golden retriever Boone.

Favorite Travel Memory

I will never forget hiking my first 14er with my brother. Mount Yale holds a special place in my heart!

Based in Baton Rouge, Vito applies his 25-plus years of marketing, advertising and account management experience to foster success among his clients. A fan of LSU and the Saints, he knows tailgating and shares his fall football weekends with his wife and two sons.

Favorite Travel Memory

Seeing the New Orleans Saints play in London! Although we lost, it was still an awesome experience.

Lauren is our fearless director of marketing, responsible for the strategy and implementation of various corporate marketing initiatives, such as overseeing the Miles brand and managing industry events and partnerships. Outside of work, you'll find her unwinding at the beach or exploring local festivals and music events.

In 2024, Lauren was selected for Destinations International’s Young Professional Leadership Development Program, recognized alongside the association’s 30 Under 30 class.

Favorite Travel Memory

I’m an avid beach-goer, so traveling to Oʻahu, Hawaiʻi, and experiencing the unique beaches on each part of the island was incredible.

A data wizard turning dusty numbers into sparkling insights — from spreadsheets to coffee cups, Vicky brews data-driven magic for DMO and hospitality clients. Part detective, part storyteller, all data! Are you more interested in her pie charts or apple pie? Insights say her bakes are still more popular than any graph she could build.

Favorite Travel Memory

We went to the rainforest for a small hike in Puerto Rico. When we got to the stream at the bottom of the hike, it started raining. It rained and rained, but that didn't stop my 3-year-old. We went swimming in the stream while it was raining. A new experience for him and so much fun!

When Summer isn’t busy tracking and reporting on the performance of media campaigns for the hospitality performance team, she’s hunting down the latest trends and opportunities for improvement. A passionate traveler, she loves to explore new places, spend time with her German shepherd, Gunner, and spend time outdoors.

Favorite Travel Memory

My favorite travel memory was visiting Asia with my family. We saw the Great Wall and the Terracotta Warriors, and rode an elephant in Thailand. It was an unforgettable experience to be surrounded by so much history and culture and to share it with my family.

Lauren is a passionate, collaborative and creative marketing leader with 20-plus years of experience developing and executing strategic, integrated marketing communications programs. When she's not strategizing with clients and her amazing team, you will find her traveling, biking and enjoying time with her family.

Favorite Travel Memory

I have favorite travel memories from each and every trip so it's really difficult to choose just one. My first vacation memory in Bermuda as a five-year-old is very special to me, and it launched my passion for travel.

With a passion for creating efficient workflows, Wenjie ensures that every project she touches runs smoothly and effectively. Outside of work, she’s an avid traveler who loves exploring new places, casting a line while fishing and tending to her garden, which gives her a sense of accomplishment. Wenjie brings enthusiasm, precision and a love for the outdoors to her role, making her a valued member of the team.

Favorite Travel Memory

One of my favorite travel memories is experiencing the breathtaking beauty of a wildlife safari on New Zealand’s West Coast. We traveled to Muriwai Beach to witness thousands of gannets gathering at sunset. The scene was unforgettable. In that moment, it felt as if the world had opened up—nothing else mattered.

Shiann is a part of our account services team, and she is passionate about travel and executes all sizes of projects for her clients. Outside of work, Shiann enjoys reading until all hours of the night, planning her next trip abroad and finding the best local coffee and food spots.

Favorite Travel Memory

Spending almost two weeks in Peru, hiking Rainbow Mountain, Machu Picchu, white water rafting, zip lining and spending time with new people and surrounding myself in the local culture.

Mari brings with her more than 20 years of experience working with Tahiti Tourisme. Her natural ability to be organized led her to specialize in event planning. She has traveled to The Islands of Tahiti nearly 30 times and has been fortunate to have visited 16 of the 118 islands. Mari works remotely from Huntington Beach, California, and enjoys taking her dog, Poé, to the beach and going to yoga.