Our Commitment to Diversity, Equity and Inclusion


At Miles Partnership, our vision is to be the global leader in strategic solutions that inspire and improve travel.

At the core of that vision, we are driven by our commitment to actively advance diversity, equity and inclusion to evolve equitable and inclusive marketing industry practices, drive innovation within the company and empower our team, our clients and the communities we serve.

We will make intentional actions to build a work culture where our team members are always heard, empowered and valued.

We will practice empathy by listening respectfully to the concerns and opinions of others, taking the time to reflect and learn, and being mindful of our responses and reactions to make sure our team members feel validated and supported.

We will provide a culture of service where we enable our teams and clients to meaningfully engage with their communities, share and tell their stories through travel, and lead a movement across the broader tourism industry to influence social change and ensure open access to travel for all.

We will continuously measure what we do and be transparent about what we have done, what we need to work on and what we will do next to nurture progress and innovation.

Apprenticeship Program 

In 2023, Miles launched a new Apprenticeship Program in partnership with Tourism Diversity Matters. The Apprenticeship Program is designed to support recent or upcoming diverse college graduates who have a concentration in business studies and a passion for the travel and hospitality industry. This is a 16-to 18-week, 600-hour paid opportunity to work at Miles, with the apprentice receiving hands-on experience in DEI, finance, operations and marketing and communications. At the end of the program, the apprentice will be offered a full-time position as a DEI Project Coordinator.

The 2023 program is full, but stay tuned for details on future opportunities. Learn more here.


View Client Case Studies


Consulting and Services

DEI Strategic Organizational Planning:
DEI strategic plan development and implementation support.

Inclusive Marketing Consulting & Services:
Marketing campaign development, inclusive of asset development (content, video, photography, etc.), media planning, web development and more.

DEI Education & Training:
Custom DEI training and education offerings.

Equity Research Consulting:
Services to support research methodology and survey design to establish a data equity framework.

Community Engagement Consulting:
Recommendations, training and best practices to engage key stakeholders.

DEI Mission/Vision Development Consulting:
Drafting, best practices and action planning.

DEI Committee/Employee Resource Group Consulting:
Recommendations, training and best practices.

Board Leadership Development:
Board of Directors, Customer Advisory Board consulting and training.

Accessibility products and services:
Digital accessibility services and strategic planning consulting.

Custom Consulting Services:
Tell us what you need, and we will customize a DEI solution for your organization.

Meet the DEI Team

Melissa Cherry

Chief Diversity & Inclusion Officer

Email Melissa

Najauna White CMP, CDE®

Vice President, DEI

Email Najauna

Juan F. Vargas

DEI Account Director

Email Juan

Carla Vaca Pinacho

DEI Project Coordinator

Email Carla


Contact Us