How We Think

Harnessing Research & Data

Miles team working at white board

We invest in independent, third-party research to drive strategy, measurement  and optimization.

What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.

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Looking Ahead

Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.

A landscape photo of mountains in Colorado Springs.

U.S. Travel Summer Summit

Jul 30, 2025 - Aug 1, 2025 Learn More

A twilight view of the observatory in LA.

ASAE Annual Convention

Aug 9, 2025 - Sep 12, 2025 Learn More

A dusk-view of the skyline in Phoenix.

U.S. Travel's ESTO

Aug 17, 2025 - Aug 19, 2025 Learn More

A photo of the beach in Gulf Shores.

Alabama's Governor Conference on Tourism

Aug 23, 2025 - Aug 26, 2025 Learn More

Aerial view of Colorado Springs.

CHLA Annual Conference

Aug 24, 2025 - Aug 25, 2025 Learn More

A photo of downtown Lake Charles.

Louisiana Travel Summit

Aug 26, 2025 - Aug 28, 2025 Learn More

A photo of a woman hiking up a trail.

Traveler Segments, Powered by the State of the American Traveler

September 16, 2025 Register Now

A photo of a man in the middle of a forest trail.

Stewardship & Sustainability Insights, Powered by the State of the American Traveler

November 18, 2025 Register Now

The Latest from Miles

We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.

People hiking through Zion National Park

25 Questions to Ask People About Their Vacation

Coworkers sitting at table looking at printed magazine

White Paper: The Value of Print in a Digital Marketing World

two people taking selfie near mountain

Quarterly Research Powered by of The State of the American Traveler

A esports player celebrating a win.

White Paper: The Popularity of Esports Tourism

An aerial photo of someone typing on a laptop.

The Power of Discovery in Travel & Tourism Websites

A photo of a woman sitting on a balcony searching through her laptop.

Technology Trends, Powered by The State of the American Traveler 2025

A sea of attendees at a conference.

Massive Events, Meaningful Moments: Personalizing Large Events With Digital Tech

A photo of a city, interconnected with lines.

Harnessing the Power of AI: What it Means for Tourism & Hospitality

A photo of a woman on a paddleboard.

Funding Our Future - Tourism Taxation & Sustainable Tourism

Two people looking at a laptop

The State of Digital Accessibility in 2025

A man sitting at the end of a dock overlooking mountains.

Travel That Gives Back: Regenerative Tourism

A silhouette of soccer fans watching a game.

Using Sports to Engage With Your Visitors and Community

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