How We Think

Harnessing Research & Data

Miles team working at white board

We invest in independent, third-party research to drive strategy, measurement  and optimization.

What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.

Stay up to date

Looking Ahead

Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.

A photo of the state capitol in Pierre, South Dakota.

South Dakota Governor's Conference

Jan 21, 2025 - Jan 23, 2025 Learn More

A photo of the state capitol building in Cheyenne, Wyoming.

Wyoming Governor's Conference

Jan 26, 2025 - Jan 28, 2025 Learn More

A photo of the skyline in downtown Napa, California.

InnSpire Conference & Marketplace

Jan 26, 2025 - Jan 28, 2026 Learn More

An aerial photo of Fort Worth, Texas.

TTRA Marketing Outlook Forum

Jan 27, 2025 - Jan 29, 2025 Learn More

A photo of the Austin Texas skyline

Destinations International Marketing & Communications Summit

Feb 4, 2025 - Feb 6, 2025 Learn More

Aerial shot of Spartanburg, South Carolina.

South Carolina Governor's Conference

Feb 10, 2025 - Feb 12, 2025 Learn More

An aerial photo of Lincoln, Nebraska.

Nebraska Tourism Conference

Feb 11, 2025 - Feb 13, 2025 Learn More

A skyline sunset shot of Nashville, TN.

Indie Confab - ILC

Feb 12, 2025 - Feb 13, 2025 Learn More

A skyline photo of downtown Minneapolis, MN.

Minnesota Tourism Conference

Feb 18, 2025 - Feb 20, 2025 Learn More

A photo of historical downtown Bentonville in Arkansas.

Arkansas Governor's Conference

Feb 23, 2025 - Feb 25, 2025 Learn More

A photo of a traveler with a map, gazing over a forest.

Destination Decisions, Powered by the State of the American Traveler

March 18, 2025 Register Now

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Harnessing the Power of AI

May 15, 2025 Register Now

A photo of a woman using her phone at the airport.

Technology Trends, Powered by the State of the American Traveler

June 24, 2025 Register Now

A photo of a woman hiking up a trail.

Traveler Segments, Powered by the State of the American Traveler

September 16, 2025 Register Now

A photo of a man in the middle of a forest trail.

Stewardship & Sustainability Insights, Powered by the State of the American Traveler

November 18, 2025 Register Now

The Latest from Miles

We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.

A photo of a person jumping from cliff to cliff.

The Year in Review and the Year Ahead 2024

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Quarterly Research Powered by of The State of the American Traveler

A photo of hands on a laptop.

The Impact of Title II of the ADA on the Travel and Tourism Industry

Coworkers sitting at table looking at printed magazine

White Paper: The Value of Print in a Digital Marketing World

A traveler on their phone waiting for a train.

Is SEO the Secret to Creating Viral Travel Content?

A man giving a piggy-back ride to his partner while visiting Spain.

Reaching the Hispanic Audience: More Than Just Translation

A photo of two people planning while looking at a laptop.

Understanding Destination Website Users Through Website Personas

AI opener image

AI Opener for Destinations: 2024 Wrap-Up

A photo of people near a camp fire under a starry night sky.

Dark Sky Tourism Part 1: How Embracing the Night Sky Can Benefit DMOs

A photo of a traveler standing at railroad station, waiting for a train to arrive.

All By Myself: The Rise of the Solo Traveler

A photo of a woman with a suitcase taking a train.

Stewardship & Sustainability Insights, Powered by The State of the American Traveler: 2024 Key Takeaways

A photo of a woman hiking through a trail.

Stewardship & Sustainability Insights, Powered by The State of the American Traveler 2024

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