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10.22.19 to 10.24.19
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Idaho Conference on Recreation and Tourism (ICORT)
ICORT is an exceptional opportunity to learn about and network with other tourism professionals. Learn from industry leaders who will share innovative marketing strategies and provide key insights on new travel trends and recreation at this three day event.
10.28.19 to 10.31.19
Orlando, FL
Arival Conference
Arival is the event dedicated to advancing the business of creating amazing in-destination experiences. If you are involved in Tours, Activities & Attractions — all of the things travelers do when they get there, you won't want to miss this event!
11.04.19 to 11.06.19
World Travel Market
WTM is the leading global event for the travel industry offering the opportunity to discover the world under one roof. 5,000 exhibiting destinations and 51,000 travel professionals come to London to learn from industry experts and discover tourism trends and innovations.
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Our team has lots of great ideas - and we're willing to share
Content Manager

Key Takeaways from the Digital and Social Media Marketing Summit in Denver

While at the Digital and Social Media Marketing Summit in Denver, an overarching message became clear as the last speaker finished her presentation. With a range of topics from influencer marketing to artificial intelligence, each one presented an alternative way to effectively reach target audiences through personalization.  

Three key takeaways from the summit are summarized below: 

Branding & “You-Centric” Marketing

To start off the conference, brand strategist Melanie Spring said, “your brand is what everyone else is saying about you, not what you’re saying about yourself.” While brand strategy plays an important role in marketing, it’s ultimately the customers’ perception that will define who you are as a brand. That’s why it has become more important than ever to meet your customer where they are, not where you want them to be.

One way to do this is by creating personal and valuable interactions in what business owner, Shahla Hebets deems “You-Centric” marketing. Examples shared throughout the day included: 

  • Sharing business impact on topics customers care about such as
ePublications Developer
Email Marketing

Four Coding Tips for Making Your Emails More Accessible to Everyone

The fourth industrial revolution has changed the way we live and has made email communication to those with visual impairment easier. According to the World Health Organization (WHO), 1.3 billion people worldwide live with some type of visual impairment; 217 million living with moderate to severe vision impairment and roughly 36 million people in the world are blind. Voice assistant technology (such as Siri, Echo, Google Home, etc.) can help make your emails more accessible to everyone, if coded properly.

Coding your emails for voice assistant technology is essential for giving your subscribers with visual or hearing impairment a good experience. Here are four coding tips you can use for creating a more accessible email:

1. Set your role attribute in the table tag to “presentation”.

Today, screen readers are beneficial for reading your email out loud but if not coded correctly it can give your subscriber a terrible experience. With a mind of its own, screen readers read each column in a row before even getting to the real

Director of Research and Online Marketing

Trust in the Future: Global All Stars 2019 Recap

5 Trends Reshaping the Future for Destinations

This is part of a three-blog series recapping the presentations from Global All-Stars 2019. 

  • Watch Mark's presentation here
  • View Mark's slides here

Since 2011, Miles has hosted the Global All-Stars mainstage session at the Destinations International Annual Convention, one of the largest gatherings of destination marketing organizations (DMOs) in the world. Over the last 8 years, Global All-Stars has showcased innovation and served as a leading platform for sharing exciting new ideas, insights and inspiration from around the world.

At the 2019 Annual Convention in St. Louis, Missouri, three speakers presented at Global All-Stars with a unifying theme of trust exploring the segments of: “Trust in the Future” (Mark Ellwood, Conde Nast Traveler), “Trust in Place” (Signe Jungersted, Copenhagen) and “Trust in the Brand” (Allon Cohne, Vibram).

Trust in the Future

Mark Ellwood, Contributing Editor for Conde

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For when you can't catch our live show
The State of the American Traveler: Traveler Segments Edition (Summer 2019)
The State of the American Traveler: Technology & Mobile Edition (Spring 2019)
ESTO Webinar Series: Innovation in the Meetings Industry