How We Think

Harnessing Research & Data

Miles team working at white board

We invest in independent, third-party research to drive strategy, measurement  and optimization.

What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.

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Looking Ahead

Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.

A landscape photo of mountains in Colorado Springs.

U.S. Travel Summer Summit

Jul 30, 2025 - Aug 1, 2025 Learn More

A twilight view of the observatory in LA.

ASAE Annual Convention

Aug 9, 2025 - Sep 12, 2025 Learn More

A dusk-view of the skyline in Phoenix.

U.S. Travel's ESTO

Aug 17, 2025 - Aug 19, 2025 Learn More

A photo of the beach in Gulf Shores.

Alabama's Governor Conference on Tourism

Aug 23, 2025 - Aug 26, 2025 Learn More

Aerial view of Colorado Springs.

CHLA Annual Conference

Aug 24, 2025 - Aug 25, 2025 Learn More

A photo of downtown Lake Charles.

Louisiana Travel Summit

Aug 26, 2025 - Aug 28, 2025 Learn More

A photo of a woman hiking up a trail.

Traveler Segments, Powered by the State of the American Traveler

September 16, 2025 Register Now

A photo of a man in the middle of a forest trail.

Stewardship & Sustainability Insights, Powered by the State of the American Traveler

November 18, 2025 Register Now

The Latest from Miles

We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.

A person typing on their laptop.

Making Your Destination's Tripadvisor Presence AI-Ready

STS Marketing College

Miles Announces 2025 Scholarship Recipients for STS Marketing College

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Miles Partnership Launches Strategic Focus on Meetings Industry Within Brand Advocacy Practice

A photo of a road in Santa Barbara, California.

Not All Who Wander Are Lost: The Appeal of Detour Destinations in 2025

Person kayaking in lake

Funding Futures 2025

A photo of travelers on a cliff looking forward.

Destination Decisions, Powered by The State of the American Traveler 2025

A photo of Susan presenting on stage.

Innovation in Action: Success Stories in Emerging Tech

Person in airport

American Travel Sentiment Study

A photo of two boats in front of a beautiful Thailand backdrop.

Checking In at The White Lotus: Set-Jetting’s Effect on the Travel Industry

A photo of hands holding camera film while glistens in the sunlight.

Nostalgia Tourism: How DMOs Can Leverage the Past to Drive the Future

A camp set up under the starry night sky.

Dark Sky Tourism Part 2: Destinations That Preserve and Promote Their Night Skies

A closeup shot of a tourist taking money out of his wallet.

Engaging the Affluent Traveler

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