How We Think

Harnessing Research & Data

Miles team working at white board

We invest in independent, third-party research to drive strategy, measurement  and optimization.

What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.

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Looking Ahead

Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.

Sunset, aerial view of Asheville, NC.

DIY Tourism Marketing Conference

Mar 17, 2025 - Mar 18, 2025 Learn More

A photo of a traveler with a map, gazing over a forest.

Destination Decisions, Powered by the State of the American Traveler

March 18, 2025 Register Now

The downtown skyline of Springfield, MA.

Massachusetts Governor's Conference

Mar 18, 2025 - Mar 19, 2025 Learn More

A photo of the sports arenas in Arlington.

One West Tech Summit

Mar 19, 2025 - Mar 21, 2025 Learn More

A photo of historic homes in Savannah, GA

Destinations International CEO Summit

Mar 23, 2025 - Mar 25, 2025 Learn More

A photo of the water and skyline in San Diego.

BITAC Sales, Marketing & Revenue Management Summit

Mar 30, 2025 - Apr 1, 2025 Learn More

A photo of a street in Louisville.

Travel South USA Global Summit

Mar 31, 2025 - Apr 3, 2025 Learn More

A graphic of a city connected by lines.

Harnessing the Power of AI

May 15, 2025 Register Now

A photo of a woman using her phone at the airport.

Technology Trends, Powered by the State of the American Traveler

June 24, 2025 Register Now

A photo of a woman hiking up a trail.

Traveler Segments, Powered by the State of the American Traveler

September 16, 2025 Register Now

A photo of a man in the middle of a forest trail.

Stewardship & Sustainability Insights, Powered by the State of the American Traveler

November 18, 2025 Register Now

The Latest from Miles

We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.

A man giving a piggy-back ride to his partner while visiting Spain.

Reaching the Hispanic Audience: More Than Just Translation

A photo of two people planning while looking at a laptop.

Understanding Destination Website Users Through Website Personas

AI opener image

AI Opener for Destinations: 2024 Wrap-Up

A photo of people near a camp fire under a starry night sky.

Dark Sky Tourism Part 1: How Embracing the Night Sky Can Benefit DMOs

A photo of a traveler standing at railroad station, waiting for a train to arrive.

All By Myself: The Rise of the Solo Traveler

A photo of a woman with a suitcase taking a train.

Stewardship & Sustainability Insights, Powered by The State of the American Traveler: 2024 Key Takeaways

A photo of a woman hiking through a trail.

Stewardship & Sustainability Insights, Powered by The State of the American Traveler 2024

A photo of public transportation and people biking on a street.

Good for Business, Good for the Community. Good for Climate.

A closeup shot of a tourist taking money out of his wallet.

Engaging the Affluent Traveler

A photo of a plant-filled hotel lobby.

How Hotels Can Stay Resilient in the Face of Climate Change

family members on a beach

The Multigenerational Boom: How DMOs Can Tap into Family Travel

Car on a road trip

Key Takeaways from U.S. Road Trips 2024, Latest Trends & Outlook for EV Travel

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