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How We Think
Harnessing Research & Data
We invest in independent, third-party research to drive strategy, measurement and optimization.
What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.
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Looking Ahead
Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.
The Latest from Miles
We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.
Research
Quarterly Research Powered by of The State of the American Traveler
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The Power of Generative AI & ChatGPT: What it Means for Tourism & Hospitality
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Article
How Hotels Can Stay Resilient in the Face of Climate Change
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Article
The Multigenerational Boom: How DMOs Can Tap into Family Travel
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Article
Key Takeaways from U.S. Road Trips 2024, Latest Trends & Outlook for EV Travel
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Article
Beyond Check-Ins and Menus: How Brand and Creativity Elevate Hospitality Experiences
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Article
Takeaways from Traveler Segments, Powered by the State of the American Traveler
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Article
Highlighting Your “Plus” Factor to Attract Outdoors and Nature Travelers
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Webinar
Traveler Segments, Powered by The State of the American Traveler 2024
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Article
Reawakening to Nature: Strategies to Attract Eco-Travelers
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Article