How We Think

Harnessing Research & Data

Miles team working at white board

We invest in independent, third-party research to drive strategy, measurement  and optimization.

What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.

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Looking Ahead

Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.

A landscape photo of mountains in Colorado Springs.

U.S. Travel Summer Summit

Jul 30, 2025 - Aug 1, 2025 Learn More

A twilight view of the observatory in LA.

ASAE Annual Convention

Aug 9, 2025 - Sep 12, 2025 Learn More

A dusk-view of the skyline in Phoenix.

U.S. Travel's ESTO

Aug 17, 2025 - Aug 19, 2025 Learn More

A photo of the beach in Gulf Shores.

Alabama's Governor Conference on Tourism

Aug 23, 2025 - Aug 26, 2025 Learn More

Aerial view of Colorado Springs.

CHLA Annual Conference

Aug 24, 2025 - Aug 25, 2025 Learn More

A photo of downtown Lake Charles.

Louisiana Travel Summit

Aug 26, 2025 - Aug 28, 2025 Learn More

A photo of a woman hiking up a trail.

Traveler Segments, Powered by the State of the American Traveler

September 16, 2025 Register Now

A photo of a man in the middle of a forest trail.

Stewardship & Sustainability Insights, Powered by the State of the American Traveler

November 18, 2025 Register Now

The Latest from Miles

We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.

A senior traveler taking a photo.

Tapping Into the Boomer Travel Market

A photo of a traveler standing at railroad station, waiting for a train to arrive.

All By Myself: The Rise of the Solo Traveler

Sports arena

Scoring Big: How DMOs Can Capitalize on Sports Tourism’s Boom

A traveler on their phone waiting for a train.

Is SEO the Secret to Creating Viral Travel Content?

family members on a beach

The Multigenerational Boom: How DMOs Can Tap into Family Travel

A photo of people near a camp fire under a starry night sky.

Dark Sky Tourism Part 1: How Embracing the Night Sky Can Benefit DMOs

Overhead view of a group of people sharing food at a table

Exploring the Intersection of Food and Travel: A Journey of Culture and Connection

A photo of two people planning while looking at a laptop.

Understanding Destination Website Users Through Website Personas

toronto skyline

Time for DMOcracy

A photo of a person jumping from cliff to cliff.

The Year in Review and the Year Ahead 2024

A photo of a woman hiking through a trail.

Stewardship Insights, Powered by The State of the American Traveler 2024

mountain range

Traveler Segments, Powered by The State of the American Traveler 2024

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