How We Think

Harnessing Research & Data

Miles team working at white board

We invest in independent, third-party research to drive strategy, measurement  and optimization.

What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.

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Looking Ahead

Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.

A photo of the skyline in downtown Napa, California.

InnSpire Conference & Marketplace

Jan 26, 2025 - Jan 28, 2026 Learn More

A photo of the Austin Texas skyline

Destinations International Marketing & Communications Summit

Feb 4, 2025 - Feb 6, 2025 Learn More

Aerial shot of Spartanburg, South Carolina.

South Carolina Governor's Conference

Feb 10, 2025 - Feb 12, 2025 Learn More

An aerial photo of Lincoln, Nebraska.

Nebraska Tourism Conference

Feb 11, 2025 - Feb 13, 2025 Learn More

A skyline sunset shot of Nashville, TN.

Indie Confab - ILC

Feb 12, 2025 - Feb 13, 2025 Learn More

A skyline photo of downtown Minneapolis, MN.

Minnesota Tourism Conference

Feb 18, 2025 - Feb 20, 2025 Learn More

A photo of historical downtown Bentonville in Arkansas.

Arkansas Governor's Conference

Feb 23, 2025 - Feb 25, 2025 Learn More

A photo of a traveler with a map, gazing over a forest.

Destination Decisions, Powered by the State of the American Traveler

March 18, 2025 Register Now

A graphic of a city connected by lines.

Harnessing the Power of AI

May 15, 2025 Register Now

A photo of a woman using her phone at the airport.

Technology Trends, Powered by the State of the American Traveler

June 24, 2025 Register Now

A photo of a woman hiking up a trail.

Traveler Segments, Powered by the State of the American Traveler

September 16, 2025 Register Now

A photo of a man in the middle of a forest trail.

Stewardship & Sustainability Insights, Powered by the State of the American Traveler

November 18, 2025 Register Now

The Latest from Miles

We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.

two people taking selfie near mountain

Quarterly Research Powered by of The State of the American Traveler

half of earth in outerspace

Climate Change Resources

Person in airport

American Travel Sentiment Study

toronto skyline

Time for DMOcracy

airplane wing in yellow horizon

The Year in Review and The Year Ahead

blind man with a black lab

Travelers with Disabilities Research & Resources

road trip

U.S. Road Trips

San Francisco

Funding Futures

austin texas

Funding Futures 2021

Iceland

Funding for Tomorrow

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