How We Think

Harnessing Research & Data

Miles team working at white board

We invest in independent, third-party research to drive strategy, measurement  and optimization.

What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.

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Looking Ahead

Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.

Sunset, aerial view of Asheville, NC.

DIY Tourism Marketing Conference

Mar 17, 2025 - Mar 18, 2025 Learn More

A photo of a traveler with a map, gazing over a forest.

Destination Decisions, Powered by the State of the American Traveler

March 18, 2025 Register Now

The downtown skyline of Springfield, MA.

Massachusetts Governor's Conference

Mar 18, 2025 - Mar 19, 2025 Learn More

A photo of the sports arenas in Arlington.

One West Tech Summit

Mar 19, 2025 - Mar 21, 2025 Learn More

A photo of historic homes in Savannah, GA

Destinations International CEO Summit

Mar 23, 2025 - Mar 25, 2025 Learn More

A photo of the water and skyline in San Diego.

BITAC Sales, Marketing & Revenue Management Summit

Mar 30, 2025 - Apr 1, 2025 Learn More

A photo of a street in Louisville.

Travel South USA Global Summit

Mar 31, 2025 - Apr 3, 2025 Learn More

A graphic of a city connected by lines.

Harnessing the Power of AI

May 15, 2025 Register Now

A photo of a woman using her phone at the airport.

Technology Trends, Powered by the State of the American Traveler

June 24, 2025 Register Now

A photo of a woman hiking up a trail.

Traveler Segments, Powered by the State of the American Traveler

September 16, 2025 Register Now

A photo of a man in the middle of a forest trail.

Stewardship & Sustainability Insights, Powered by the State of the American Traveler

November 18, 2025 Register Now

The Latest from Miles

We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.

Tampa, Florida

An Insider's Guide to Tampa During DI's Annual Convention

family walking along a beach with a child in a wheelchair

Creating Inclusive Destinations for Travelers with Disabilities

a couple sitting on the floor looking at a map

Technology Trends, Powered by The State of the American Traveler: 2024 Key Takeaways

woman in a red hat with a red backpack walking with her cellphone

Technology Trends, Powered by The State of the American Traveler

A man standing in front of a waterfall on rocks

Travel with Care - A Global Resource for Responsible Traveler Education and Marketing

Plane with digital atmosphere

The Booking Gap: Digital Connectivity & the Role of DMOs

A man taking a video of someone on a bicycle on a dirt path

Video Vision: The Latest Trends & Best Practices in Video

a woman recording hot air balloons with her phone

Global Insights on Vertical Video

Woman standing in ankle deep water looking over the horizon

Wellness Tourism: Travelers' 2024 Pursuits

A white indoor hospitality space with high ceilings and live plants

How Hotels Can Address the Traveler ‘Say-Do’ Sustainability Gap

woman typing on a computer with a coffee mug

Tackling the Most Common Web Accessibility Issues of 2024

A colorful AI created cityscape

Harnessing the Power of AI: What it Means for Tourism & Hospitality

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