The Year in Review and the Year Ahead 2024

The 9th annual edition of “The Year in Review and the Year Ahead” dove into the trends and technologies that are reshaping the travel landscape.

This year's webinar featured Chris Adams and Karin Mast of Miles Partnership, along with Mike Coletta, Alicia Schmid and Madeline List of Phocuswright, who shared research and insights on three emerging trends:

Trending Technology – We heard about AI and other technologies that are shaping travel.
Hospitality Insights – Uncovered trends shaping the hospitality landscape, from the rise of premium accommodations to loyalty programs.
Marketing Reimagined – Explored trends in social media and other marketing channels that shape how travelers plan and choose destinations.