How We Think

Harnessing Research & Data

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We invest in independent, third-party research to drive strategy, measurement  and optimization.

What sets Miles apart is our ability to turn that research and analytics into actionable insights that inform decisions, shape changes and drive improvements for our clients.

Stay up to date

Looking Ahead

Let’s connect! Our team attends more than 100 industry conferences and hosts numerous webinars throughout the year. Here’s where we’ll be and what we’re talking about next.

Sunset, aerial view of Asheville, NC.

DIY Tourism Marketing Conference

Mar 17, 2025 - Mar 18, 2025 Learn More

A photo of a traveler with a map, gazing over a forest.

Destination Decisions, Powered by the State of the American Traveler

March 18, 2025 Register Now

The downtown skyline of Springfield, MA.

Massachusetts Governor's Conference

Mar 18, 2025 - Mar 19, 2025 Learn More

A photo of the sports arenas in Arlington.

One West Tech Summit

Mar 19, 2025 - Mar 21, 2025 Learn More

A photo of historic homes in Savannah, GA

Destinations International CEO Summit

Mar 23, 2025 - Mar 25, 2025 Learn More

A photo of the water and skyline in San Diego.

BITAC Sales, Marketing & Revenue Management Summit

Mar 30, 2025 - Apr 1, 2025 Learn More

A photo of a street in Louisville.

Travel South USA Global Summit

Mar 31, 2025 - Apr 3, 2025 Learn More

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Harnessing the Power of AI

May 15, 2025 Register Now

A photo of a woman using her phone at the airport.

Technology Trends, Powered by the State of the American Traveler

June 24, 2025 Register Now

A photo of a woman hiking up a trail.

Traveler Segments, Powered by the State of the American Traveler

September 16, 2025 Register Now

A photo of a man in the middle of a forest trail.

Stewardship & Sustainability Insights, Powered by the State of the American Traveler

November 18, 2025 Register Now

The Latest from Miles

We’re committed to shaping a bold future for the travel industry. From new research and trends to webinars and conference presentations, here are some of the topics we’ve been thinking about lately.

two men standing in a cavern

How to Create a Sense of Belonging Through Inclusive Storytelling

miles dark blue street line art

2024 Miles Scholarship Program for STS Marketing College

woman holding a white iphone

3 Mobile Search Trends DMOs Should Know

woman typing on a computer

How to Make Your Email Campaigns More Accessible

group of colleagues standing and assessing notes on a wall

4 Trends Shaping the Future

two women sitting on a white car taking a selfie in front of a sunset

The Year in Review and the Year Ahead 2023

man standing on his bicycle looking into the sun surrounded by a green landscape

Three Ways to Action on Climate Change

Hanna Berglund sitting at a white desk with a laptop

Are You Ready? Upcoming Changes in Email Marketing from Gmail and Yahoo

half of earth in outerspace

Climate Change Resources

man with headphones on computer with braille display and screen

How to Utilize Alt Text on Social Media

short term rental house

Global Best Practices in Short-Term Rentals

someone with a lantern sitting on a mountain while the sun goes down

The State of the American Traveler: Destination Stewardship Edition 2023

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