How Tourism Can Pave the Way for the Electric Vehicle Revolution

Electric vehicle on road
by Chris Adams
Head of Research & Insights

Tourism has a vital role to play in resolving the EV charging conundrum

Ground transportation is going through its biggest transformation of the last 100+ years. The shift to electric vehicles (EVs) over the next 10-20 years will have profound impacts on the economy, society and environment. It will also reshape travel and tourism. 

Like all great societal changes, though, the EV revolution hasn’t been without its fair share of bumps in the road, if you’ll forgive the expression. Our research shows that EV drivers often lack confidence in their ability to easily charge their vehicles on long drips. This has led to a drop in road trip travel among the lucrative EV driver segment and impacted the adoption of EVs across the U.S. and around the world. 

This article details the importance of this shift to EVs, explains the crisis of confidence amongst EV travelers and shares actionable insights for tourism leaders to address this challenge and help lead the EV revolution.

The Four Trends Driving EV Adoption

It is important to understand that the migration to EVs is inevitable, driven by four fundamental economic, social and environmental trends: 

  1. Lower cost compared to gas vehicles. Buying an EV is already cheaper in markets like China, with North America and Europe soon to follow. Plus running costs, including charging an EV, are significantly less than a gas vehicle (see more).
  2. Massive investment in electric transportation of the future. Governments and major auto companies see the switch to EVs as inevitable and urgent. Trillions of dollars of private and public investment have already been invested globally in an electric future for transportation. This includes almost $200 billion in private sector investment in the US alone to create new or reworked EV manufacturing plants (especially in southern states like Georgia and South Carolina), huge R&D investment in areas like battery technology and over $7 billion earmarked for expanded EV charging infrastructure from the federal government’s infrastructure bill. (see more). 
  3. An improved driving and ownership experience. Many drivers prefer EVs for their effortless acceleration and braking, safer overtaking, a quiet and more comfortable ride and less maintenance requirements. For these drivers, the benefits of EVs will make gas vehicles seem increasingly anachronistic. Watch Ford CEO Jim Farley discuss the rapid evolution of EVs.
  4. Sustainability benefits. The increasing impacts of extreme weather and rising sea levels act as a continual reminder of the urgency of addressing climate change. EVs offer a significantly lower carbon footprint than internal combustion vehicles over their full ‘lifecycle’ (see this comparison from Recurrent) and, in many nations, are travel and tourism’s most significant way to address climate change after aviation. See more in our Guide to Action on Climate Change for destinations. 

U.S. Travelers' Crisis of Confidence about Traveling in an EV

While EVs continue to build a promising future across the globe, this technological revolution has hit a major obstacle in the United States. In our annual major Road Trips & EV Travel research study conducted with Longwoods International, we found that a sizable majority of U.S. travelers cite concerns over charging as a major challenge when considering an EV road trip. 

Here are two key findings of the research:

  • 59% of US travelers indicated that finding a charging station was a “primary challenge” when traveling with an EV.
  • A vast majority of US travelers cite some type of concern about the ease of charging an EV, wait times or range anxiety while traveling. Across all these factors, concerns have worsened noticeably in the last year. 
two girls charging an EV

The Effect of EV Confidence on the Road Trips Market

These issues are particularly problematic when we see the size and attributes of the EV road trips market. According to our research, 19% of travelers said they are “very likely” to use an EV on their next road trip, while another 19% are “somewhat likely.” That 38% of travelers is already a significant segment, but the characteristics of travelers who use EVs make this issue even more vital. Our research showed that these EV travelers are highly educated: 73% are college graduates. Moreover, they’re an affluent segment—46% of these travelers have a household income of $100k or higher, versus just 19% of gas and diesel road trippers

EV road trippers are a valuable segment within the overall road trip market, and their concerns about charging infrastructure are a sign that we have a long way to go before we can truly reap the benefits of the shift to electric vehicles. These concerns have increased across the board since our survey of U.S. travelers last year, and they impact not only EV travel, but the migration to EV vehicles overall.

A Slow, Uneven Response to EV Charging for Travelers 

How can we account for EV travelers’ decreasing confidence in their ability to travel long distances across the U.S.?

In a word: infrastructure. 

The rollout of EV charging infrastructure in the U.S. has been slow overall and highly uneven. Some states, like Oregon, Michigan and Colorado, have initiatives addressing EV needs for tourism. However, there isn’t a coordinated national response to meet the needs of the road trip segment, with the exception of federal programs created to add charging stations along interstates and highways via the National Electric Vehicle Infrastructure (NEVI) program and some programs for National Parks. There are organized national programs for EV charging at workplaces—like Charge@Work, funded by the Department of Energy—but few similar efforts across travel and tourism.

This leaves a wide range of locations critical to travelers without EV charging, including visitor attractions, restaurants and accommodation. For example, only around one-quarter of hotels in the U.S. have any type of charging infrastructure, according to a March 2024 estimate by ArentFox Schiff

The opportunity is clear. In our June 2024 research, 60% of US travelers indicated that “easy access to EV charging stations” was “extremely important” in their destination decision if they were planning to travel in an EV. Plus, EV charging at visitor-orientated sites like historic main streets, museums, and visitor centers can act as an important incentive for travelers to stop by and spend. 

EV charging station

Building a Future-Focused EV Infrastructure

So what can we do, as leaders in the travel space, to improve the EV road trip experience and ensure these travelers can stay charged from their homes to their final destinations? 

Tourism needs a more proactive, coordinated approach to accelerating the rollout of charging infrastructure at key visitor locations. Ideally, this approach will encompass both a state and national level, looking at visitor flows across borders, as many of the most valuable road trips are multi-state. This approach will rebuild confidence in traveling with an EV—supporting both the tourism sector and the overall adoption of EVs. The idea of building a national or statewide EV infrastructure may seem daunting, and this process may take years. However, at a local level, destination organizations and their tourism partners have immediate opportunities to take action. Here are six practical steps you can take to improve the EV charging experience for travelers in your destination:

Taking Action on EV Charging in Your Destination

Six Practical Steps 

  1. Use Expert Resources. Read expert resources on EV charging such as the Dept. of Energy’s EV Charging Blueprint and Vehicle Charging Infrastructure Playbook to understand more about EV charging.
  2. Find and Collaborate with Partners. Identify the local, regional and state government agencies responsible for enhancing EV charging infrastructure in your community.
  3. Complete a Visitor Needs and Gap Assessment. Use research and data (like surveys of EV travelers and mobile location data) to identify the places in your destination where EV travelers face issues with convenient access to charging stations.
  4. Develop A Plan. Using your research and the available resources, create a plan for the right charging technology in the right places in your destination. For example, you might choose rapid (but more expensive) Level 3 charging for service stations, restaurants and visitor centers, and slower (but far cheaper) Level 2 charging at longer stay locations, like hotels and campgrounds. 
  5. Secure Funding. Work with your partners to apply for funding and subsidies from the federal government, state government and other sources. Over $7 billion in Federal funding is available and up to 80% of the cost can be covered.
  6. Maintain and Manage. Make sure your EV chargers are reliable by creating a rigorous monitoring and maintenance program. Periodically assess the changing needs of visitors for EV charging infrastructure. 

At a local and national level, the tourism industry can step forward and help address major gaps in our charging infrastructure impacting EV travel. This will result in both short term benefits to our visitor economies and play a critical role in accelerating the transition to a more sustainable future for transportation and travel. 

Supporting Resources: 

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