Teaming Up for Success

Juan serves as an account director, supporting clients to ensure their marketing strategies resonate with travelers from all backgrounds. Personally, he thrives on learning about different cultures, meeting new people and exploring the world. An avid traveler, foodie and dog lover, in his free time he's likely exploring parks, hiking or embarking on a new adventure.

Favorite Travel Memory

One of my favorite travel memories is the time I spent two weeks in Barcelona, Spain, with my best friend. We stayed in the Catalan region, where they speak a different dialect of Spanish. Our local host showed us around the city, and we also met some other Americans who were visiting. They ended up joining us throughout the entire trip, and we made some amazing memories together.

A data wizard turning dusty numbers into sparkling insights — from spreadsheets to coffee cups, Vicky brews data-driven magic for DMO and hospitality clients. Part detective, part storyteller, all data! Are you more interested in her pie charts or apple pie? Insights say her bakes are still more popular than any graph she could build.

Favorite Travel Memory

We went to the rainforest for a small hike in Puerto Rico. When we got to the stream at the bottom of the hike, it started raining. It rained and rained, but that didn't stop my 3-year-old. We went swimming in the stream while it was raining. A new experience for him and so much fun!

As part of the hospitality division, Haylea's days consist of optimizing and managing online profiles such as Google, TripAdvisor, Yelp, Bing, Yext and local CVBs. When not updating profiles, you can find her outdoors hiking, biking, reading, playing pickleball or scoping out new things to do.

Favorite Travel Memory

Traveling with my best friend is a favorite memory. Keeping in touch as adults is tough, and getting together one-on-one for a girls trip is a rarity I will always cherish.

Amy is an advertising account manager for team Brand USA. She and her husband are Connecticut natives (a split Patriots/Giants household, but both die-hard Red Sox fans). Some of her favorite hobbies are camping on Gulf Coast beaches, biking around Dunedin, Florida, and traveling to the mountains for skiing.

David is responsible for the systems and process used to create and host our digital products. When not deep in the digital realm, he spends time with his wife and two kids (whenever they are home from college!). He combines baseball and travel as much as possible — if he's in your city and there is baseball game happening, you'll definitely find him at the park!

Favorite Travel Memory

Walking through EPCOT at closing time — an almost empty park with just our family but still all lit up for Christmas. Magical!

As an Account Director at Miles, Kelli oversees and executes innovative, results-driven marketing programs for destination clients. When not collaborating on client projects, she can be found planning her next adventure, cheering on her home-state Hawkeyes, and forever searching for the perfect taco.

Favorite Travel Memory

Being the only people on the plane in Belize and the pilot inviting me to sit up front with him. Wild!

As an ad operations specialist, Taylor supports the ad operations team and our clients. She has been in the digital operations and media space for over six years. When Taylor is not working, you can find her outside enjoying beautiful New York City and making music (her favorite hobby).

Favorite Travel Memory

My favorite travel memory was when I took my first solo trip to Amsterdam. I fell in love with the city and have already been back twice. 

Elena is an art director whose love for visual storytelling has taken her from Nashville to Chicago to Hawai'i, and she now calls Colorado home. In her free time, she enjoys landscape painting, fly fishing, crafting, camping and hiking with her dogs.

Favorite Travel Memory

My favorite travel memory is eating my way through Italy: pizza in Naples, seafood in Venice, bistecca alla fiorentina in Florence and so much pasta in Rome, to name a few.

Mattie is an account director who uses her organizational skills to ensure deadlines are met and clients are happy. When she's not slinging ads, she can usually be found exploring everything Colorado has to offer. She loves all things outdoors, including fly fishing, skiing and hiking with her dog.

Favorite Travel Memory

Exploring Belize with my husband! We journeyed around multiple islands via golf cart, caught bonefish, swam with sharks and ventured deep into ancient caves to explore Mayan ritual sites.

Customer service is key for Cynthia, and her publication experience helps her effectively manage all things advertising. She is a travel enthusiast; she and her husband are always dreaming up their next family adventure. So far, she has seen waterfalls in Hawaii, taken strolls down route 66 in Oklahoma, snowboarded in New Hampshire and laid on a beach in Punta Cana, and she hopes to visit Japan someday!

Favorite Travel Memory

Spending time on the beach with my family every summer, especially if it's a new beach we get to experience.

As a former CVB marketing director with nearly 30 years in the tourism industry (including work at Yellowstone National Park and a cruise ship), Carly’s passion for travel marketing has inspired successful campaigns for Miles' partners for more than 15 years. In between travels, Carly can be found exploring her home in the New River Gorge of West Virginia.

Favorite Travel Memory

I took a train to Jungfraujoch - Top of Europe — Europe's highest railway station, which is located at 11,333 feet in the Swiss Alps. The panoramic views of the snow-capped mountains and glaciers was breathtaking!

I've been fortunate to work with some great people over the last 20 years in hospitality marketing. The relationships I've built with these people are my greatest success stories. The results I've delivered along the way would not have been possible without the teams of experts I've worked with.

Favorite Travel Memory

Taking my first flight to Sanibel Island, FL with my grandmother.

Morgan is based in Fairhope, Alabama. She brings years of experience in tourism and works with her Louisiana clients to achieve their advertising and marketing goals. When not in the office, she and her family love to share new adventures, spend time on the river, work the family farm and cheer on their favorite sports teams.

With a decade of marketing and project management experience, Jesi is a key member of the digital product team. Outside of work, she enjoys reading, exploring the latest foodie spots and going on adventures with her wife and son.

Favorite Travel Memory

When I was 14, my family traveled to Italy and we met my brother's "Italian family" from his exchange year. One evening, despite the language barrier, his Italian sister and I danced ballet together on the roof of our villa under the stars, sharing the universal language of dance.

Eddie is a Drupal developer for the client web support team. When he's not busy throwing together new websites or solving technical issues, he's a fan of animation, movies and TV. He's also got a passion for 3D printing and gaming. While he has resided in St. Louis for the past 10 years, he's originally from Robinson, Illinois, home of the Heath candy bar.

Favorite Travel Memory

Driving from St. Louis to Georgia just so he could have his "Clark Griswold" moment.

Donna is a native of sunny Florida who channels her passion for design into vibrant creations influenced by her travels. With a keen eye for detail, she crafts unique visuals while finding joy in moments spent listening to music, reading, or playing with her beloved cat Maisie.

Favorite Travel Memory

Hiking on a glacier in Iceland, or spending a month exploring Colorado with my best friend!

As a media supervisor, tourism has been a mainstay in Ivy’s career since day one. With her extensive knowledge across offline and digital media, she puts together cohesive and effective media plans for her clients. When she's not doing media math, she can be found spending time with her family, reading a good book (fiction only please) or watching Formula 1.

Favorite Travel Memory

Our family's annual fall trip has quickly become one of my favorite of the year — getting to experience destinations with our daughter for the first time has been very special.

Jackie is an account director with 15-plus years of ad-agency and client-side experience who is passionate about serving Miles' clients. Off the clock, she’s busy collecting passport stamps (20 countries and counting!), nose deep in a book, hiking peaks, setting up camp or on a relentless quest for the best ramen.

Favorite Travel Memory

Hiking to an active Icelandic volcano stands out as a top travel memory. Being there with about 100 or so people and sharing the collective experience during every eruption was something I'll never forget.

Missy is joining the DMO sales team as a business development manager. She has decades of experience in sales and marketing as well as film and TV production. She has even had some success behind the camera in a few hit films but prefers to travel and read these days.

A serial entrepreneur, Ryan joined Miles in 2018 following the acquisition of his studio, Odyssey. With more than 20 years of digital, experiential and content-marketing experience, he oversees a portfolio of client accounts, as well as our creative and studio functions. He is an author and nationally recognized public speaker on tourism, strategy, consumer behavior, destination marketing and digital advertising.

Favorite Travel Memory

Climbing 4,000 feet into the clouds at Huayna Picchu, Peru.

Jessica comes from a writing and editing background that has brought her to realms like journalism, academia, teaching English overseas and marketing. She's also a visual artist within the Tampa Bay arts scene, a deep lover of delectable foods and a pet-mom to three cats. 

Favorite Travel Memory

Being inside the Art Institute of Chicago during one of their free-admission evenings, and randomly members of Yo-Yo Ma's Silk Road Ensemble were playing in small breakaway groups throughout the museum's exhibition spaces. It all culminated in a final group performance on the Grand Staircase!

Mitch has been a developer at Miles since 2008, coding and executing responsive emails in HTML/CSS for destination and hospitality clients. When Mitch isn’t building emails, he is spending time with his family.

Favorite Travel Memory

My favorite travel memory was being a nomad in New Zealand for almost 2 months.

Andy is part of the destination partnership development team and helps client partners in Savannah, St. Pete/Clearwater, Sarasota, Naples and Miami with success. He loves his wife, his kids, the beach, sports and funny stuff.

Kelby is a producer in Odyssey Studios, where she pulls all the pieces together for the next big photo or video shoot and brings creative visions to life. When not at her desk, she's likely in search of a great cup of coffee, delicious street snacks or a salty-spicy margarita. You may also find her paddle boarding, visiting a museum or exploring a neighborhood.

Favorite Travel Memory

Fresh coconuts and no internet on a remote island in Belize.

With over 15 years of content expertise, Jason drives Places.Travel, the consumer-facing travel hub for Odyssey Studios. Known for pushing boundaries, he thrives on launching innovative content programs, from leading the charge with Apple Maps Guides to spearheading a new travel podcast. When not crafting compelling content, Jason hangs out with his trio of chihuahuas—Gizmo, Astro and Nemo—who keep him on his toes!

Hallie specializes in print layout design and loves taking on any "odd jobs" that get her dabbling in branding and logo work. When away from the design world she's likely lost in a book, at the dog park with her pit bull Winston, or hiking/camping Colorado mountains.

Favorite Travel Memory

Walking cobblestone streets to the art studio on an early morning, watching the small island-town come to life along the calm Aegean Sea; Spending my morning(s) painting in Greece.

Nicole's past experience in destination and tourism makes her a great fit as our Associate Media Planner. When she's not strategizing plans, she can be found at her local Pilates studio or with her husband and their cat, Poe.

Favorite Travel Memory

My favorite travel memory is visiting Paris with my family. I'll never forget walking through the underground catacombs and seeing the Eiffel Tower light up at night!

Steve is a web developer with a knack for captivating animations. When he's not building sites, he's a seasoned symphony musician, and can be seen performing with orchestras across Colorado. Outside of work and music, Steve loves exploring breweries worldwide with his wife Jessica.

Favorite Travel Memory

During my recent trip to Seattle, I stayed with a local friend who provided us an insider's tour of the city's vibrant food and beer scenes. Beyond that, he offered invaluable insights into the distinctive cultures of various neighborhoods, enriching our experience and truly leaving a lasting impact on our visit.