Meet Miles

Teaming Up for Success

Courtney Miranda pulls a suitcase behind her in Granada, Spain
Miranda Maisto in Zion National Park, UT
Luke Neumann on a beach
Steve Vaughn in Hawaii wearing a lei with a pineapple beverage in front of him
Jeff Coopes running in Ireland
Adis Handanovic on a sidewalk alongside a Venice canal
Ileana Frascone in Rome
Ben Walton shows off a snook he caught in Florida
Andrew Cantrell in ski gear in the snow
George Mora in Horseshoe Bend, AZ
Najauna White in front of the Eiffel Tower in Paris
Lauren Fox in front of Cloud Gate in Chicago
A picture of Andy next to a cabin in snowy Tennessee
A photo of CA near mountains
A scenic photo of David near a mountain range.
A photo of Taylor on a deck.
A photo of August posing near a historical building.
A photo of Roxanne hiking in New Zealand.
A photo of Maya in India.
A photo of CA near mountains
A photo of Shiann in between mountains.
A photo of Emily on the beach while the sun sets.
Man and woman on boat
A photo of Josh snowboarding in Utah.

At Miles, we are united by more than our love of travel: Our worldwide team of experts helps destinations and resorts navigate today's complex marketing landscape. Together, we embrace innovation, creativity and doing things differently to deliver unparalleled results.

 
 

Our Team

David Laffitte in front of a mural in Dallas, TX
David Laffitte in front of a mural in Lubbock, TX

David Laffitte

Director, Technology

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David Laffitte

Director, Technology

David Laffitte in front of a mural in Dallas, TX
David Laffitte in front of a mural in Lubbock, TX
"The people at Miles are dynamic, passionate and fun to work with."

Using his operational, account and technology expertise, David leads the information technology team. Since 2016, he has been traveling the U.S. as a digital nomad with his wife, a travel nurse, and a rescue dog named Dallas in an RV. Their quest is to visit all 63 national parks.

Favorite Travel Memory

One of my favorite memories is hiking to the top of Half Dome in Yosemite National Park and looking over the edge to the Yosemite Valley.

Annika in Croatia
Annika snowboarding in Colorado
Annika in Thailand
Annika in Arizona

Annika Knutsen

Senior Organic Social Media Planner

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Annika Knutsen

Senior Organic Social Media Planner

Annika in Croatia
Annika snowboarding in Colorado
Annika in Thailand
Annika in Arizona
"My favorite thing about working at Miles is that it combines my love for travel with my professional skills. As a travel enthusiast, I enjoy creating content that highlights beautiful destinations and encourages people to travel."

Annika is a member of our SEM/Social Team, working with various clients to enhance their organic social media content. Originally from Upstate New York, she now calls Denver, CO her home. In her free time, Annika enjoys skiing, running, mountain biking, backpacking and attending numerous concerts. She loves adventuring with friends and exploring new restaurants in town, always capturing her experiences through her photography.

Favorite Travel Memory

I spent my entire junior year of college abroad, studying in Bangkok, Thailand during the fall, and in Lyon, France in the spring. I loved every second of it! However, my favorite adventure was visiting the remote province of Ha Giang in Northern Vietnam. The mountainous terrain was breathtaking, and it was so much fun to connect with the locals at the homestays in the villages we passed through.

Pablo Rojas on the Appalachian Trail
Pablo Rojas in the Nantahala National Forest in NC
Pablo Rojas snowboarding at Jay Peak, VT

Pablo Rojas

Senior Art Director

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Pablo Rojas

Senior Art Director

Pablo Rojas on the Appalachian Trail
Pablo Rojas in the Nantahala National Forest in NC
Pablo Rojas snowboarding at Jay Peak, VT

Colombia-born and raised, Pablo’s journey transitioned from fine art to design, driven by its transformative potential, unifying influence and guiding essence. On the Brand USA team, he applies these convictions to multiplatform products that spotlight the U.S. worldwide. Outside work, he is either hiking trails or chasing winter on a snowboard along with his wife and son.

Favorite Travel Memory

A trip to Glacier National Park in Montana during early spring became my catalyst for embracing outdoor adventures and cold weather as a lifestyle. The sight of melting snowcaps nourishing swift-flowing rivers and the reawakening wildlife left a lasting impression of our interdependence on this planet.

Stephanie Major

Stephanie Major

Account Coordinator

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Stephanie Major

Account Coordinator

Stephanie Major
"The people here are insightful, creative, and just generally excited to be helpful. Whatever challenges come up, there's always a colleague who's ready and able to help. "

Stephanie is a member of the destination optimization team, where she mostly gathers and analyzes data to help local businesses, as well as other tasks involving spreadsheets or the occasional VBA macro. Outside of work, she enjoys tabletop RPGs, indie video games, sewing and piano.

Favorite Travel Memory

I spent an entire day walking around Stanley Park in Vancouver. It was magical to know that we were in a major city but still felt like we were in the middle of deep woods.

Sebrina Williams in Cancun, Mexico
Sebrina Williams with a saguaro cactus in Phoenix, AZ
Sebrina Williams in front of the MGM Grand in Las Vegas
Sebrina Williams at a show in Las Vegas
Sebrina Williams in Las Vegas

Sebrina Williams

Director, Destination Partner Development

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Sebrina Williams

Director, Destination Partner Development

Sebrina Williams in Cancun, Mexico
Sebrina Williams with a saguaro cactus in Phoenix, AZ
Sebrina Williams in front of the MGM Grand in Las Vegas
Sebrina Williams at a show in Las Vegas
Sebrina Williams in Las Vegas
"The people at Miles are by far my favorite part about working here."

Sebrina specializes in creating customized packages and sharing the many benefits of advertising with the DMO of the Windy City, Choose Chicago. You can usually find her enjoying time with her husband, daughter, son and two Icelandic sheepdogs, or exploring new restaurants and traveling to any place with warmer winters than Chicago.

Favorite Travel Memory

Taking my daughter to Cancun for a girls trip before she headed off to college.

A photo of Holly near a cliff overlooking an ocean
A photo of Holly drinking a cup of coffee
A photo of Holly and her husband in a downtown area.
A photo of Holly and her husband on a bridge over a river.

Holly Siu

Email Marketing Coordinator

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Holly Siu

Email Marketing Coordinator

A photo of Holly near a cliff overlooking an ocean
A photo of Holly drinking a cup of coffee
A photo of Holly and her husband in a downtown area.
A photo of Holly and her husband on a bridge over a river.
"In my opinion, Miles' greatest strength is the passion of its employees. Everyone cares deeply about their clients, which translates into the work they produce and how they show up for one another to inspire both clients and teammates. "

A member of the email marketing team, Holly uses her passion for learning and creativity to help craft thoughtful and engaging emails. Holly is based out of Denver, and you can usually find her riding her bike, reading or walking her dog, Bella, with her husband. 

Favorite Travel Memory

While in Ireland, Garth Brooks came to play five nights in Dublin and everyone asked if we were there to see him. We weren't, but every pub was playing country music and selling Irish tricolor cowboy hats; it felt like we were back home. 

Sarah Cowell in Sydney
Sarah Cowell in Marrakech
Sarah Cowell on raft

Sarah Cowell

Business Analyst

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Sarah Cowell

Business Analyst

Sarah Cowell in Sydney
Sarah Cowell in Marrakech
Sarah Cowell on raft
"The people at Miles are friendly, curious and open to sharing knowledge."

Sarah, a member of the Business Analyst team, resides and works amidst the Colorado mountains with her husband. An adoring mother to her two adult children in Denver, she finds joy in river rafting, skiing and exploring international destinations.

Favorite Travel Memory

This past fall, my husband and I traveled to Munich, Germany for Oktoberfest. We dressed the part in lederhosen and dirndl and had the time of our lives!

Melissa Bowman in front of a large wooden troll sculpture in Breckenridge, CO
Melissa Bowman at the race track in Louisville, KY
Melissa Bowman in Orange Beach, AL
Melissa Bowman in Pikes Peak, CO

Melissa Bowman

Senior Media Planner

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Melissa Bowman

Senior Media Planner

Melissa Bowman in front of a large wooden troll sculpture in Breckenridge, CO
Melissa Bowman at the race track in Louisville, KY
Melissa Bowman in Orange Beach, AL
Melissa Bowman in Pikes Peak, CO
"The Miles team is full of innovative, strategic and passionate collaborators who challenge each other every single day on every single assignment. "

A native Kentuckian serving as the senior media planner for our Kentucky client, Melissa uses research, promotional skills, strong negotiation tactics and industry connections to deliver successful media campaigns. When looking to travel, you will likely find Melissa putting her planning skills to work creating itineraries for her husband, daughter and French bulldog, Bea.

Favorite Travel Memory

I could pick a favorite memory from every single trip I have ever taken. To me, travel fills my soul with memories and personal connections created from new surroundings, unique adventures and incredible experiences.

Liz Mabe looks out over the river in New York City
Liz Mabe on a snowmobile in Alaska
Liz Mabe looks out over ski resort scenery in Alaska
Liz Mabe at Castillo San Felipe del Morro in San Juan, Puerto Rico

Liz Mabe, CDME

Senior Account Director

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Liz Mabe, CDME

Senior Account Director

Liz Mabe looks out over the river in New York City
Liz Mabe on a snowmobile in Alaska
Liz Mabe looks out over ski resort scenery in Alaska
Liz Mabe at Castillo San Felipe del Morro in San Juan, Puerto Rico

Liz oversees a group of accounts, making sure we achieve strong results. Off the clock, you can find her enjoying a Cardinals game in her hometown of St. Louis, shuttling her son to his sporting events or spending time with her dog Diego.

Favorite Travel Memory

Taking my son to stay in a treehouse in the El Yunque rainforest in Puerto Rico.

AbbySiegelGreenberg on a boat

Abby Siegel-Greenberg

Director, Destination Partner Development

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Abby Siegel-Greenberg

Director, Destination Partner Development

AbbySiegelGreenberg on a boat
"Our greatest strength as a company is our niche in the travel and tourism space. We come from a place of research and technical experience and are constantly innovative and flexible. "

Abby is part of our DMO sales team and handles the monetization efforts for our Philadelphia, Pennsylvania and New Jersey clients. When she's not reporting out her clients' successful campaigns, she can be found enjoying the summer season down the shore with friends and family.

Favorite Travel Memory

My very first trip to Europe was to Barcelona and Madrid. I fell in love with the Gaudi architecture and have many fond memories of late-night clubs and partying. That trip launched my love for travel. I also have fond memories of a mother-daughter trip to London, dragging my mom everywhere on the Tube.

Paul Winkle in Iceland
Paul Winkle
Paul Winkle and wife in bahamas
Paul Winkle

Paul Winkle

Senior Vice President of Global Marketing

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Paul Winkle

Senior Vice President of Global Marketing

Paul Winkle in Iceland
Paul Winkle
Paul Winkle and wife in bahamas
Paul Winkle
"Working in the travel and destination marketing industry is as good as it gets for a career: the people, the places, the adventures."

Paul is a driving force at Miles in successful product launches, advertising revenue-generation programs and creative solutions for DMOs. He is currently developing integrated travel industry co-op programs for Brand USA, and when he is not luring international visitors to the U.S., he is spending time in the great outdoors.

Favorite Travel Memory

I have so many fantastic travel memories, but one of my favorites was a family vacation in Croatia bareboat sailing throughout the Dalmatian Islands. Sailing is nirvana for me and when you add in my favorite people, perfect sailing conditions, incredible scenery, great food and wine, it doesn't get any better. 

Angie Austin peeking our from behind a sign in Dutch that says "oversteken"
close-up portrait of a Angie Austin in front of the London eye

Angie Austin

Regional Director - Global Marketing

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Angie Austin

Regional Director - Global Marketing

Angie Austin peeking our from behind a sign in Dutch that says "oversteken"
close-up portrait of a Angie Austin in front of the London eye
"I feel so fortunate to work within a company culture that is constantly innovating and goal oriented."

As part of the Brand USA team, Angie thrives on strategizing and creating engaging international marketing plans for partners in the Southeast region. When she’s not traveling, she’s outside gardening, working on a home-improvement project, hiking in the Pacific Northwest or enjoying live music. She cohabitates with her two lovely cats, Barry and Nelly, outside of Seattle.

Favorite Travel Memory

In the Dutch countryside, we visited a dairy farm famous for its Gouda. We met the farmer, cows and the cheesemakers, who demonstrated the process from fresh milk to the final product. We also toured iconic windmills. Going inside a working windmill, it was super interesting to observe the mechanics, living quarters, and how they control the flooding and waterways.

Julia Grignon in New York
Julia Grignon in Sedona, AZ
Julia Grignon in Hawai'i

Julia Grignon

Account Supervisor

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Julia Grignon

Account Supervisor

Julia Grignon in New York
Julia Grignon in Sedona, AZ
Julia Grignon in Hawai'i
"The work is exciting and it is rewarding to visit the amazing destinations I work with. We value being an extension of our client's team, and that makes collaboration one of our biggest strengths."

Julia's work focuses on client satisfaction and bringing their vision to life, while balancing the priorities of internal teams. When she's not making things happen for clients, she can be found enjoying 300 days of sunshine in Tucson.

Favorite Travel Memory

Traveling to Maui was absolutely amazing and is one of my favorite places to vacation.

Roger Miles

Roger Miles

Chairman

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Roger Miles

Chairman

Roger Miles

With a strong sense of direction and a great sense of humor, Roger has led the company since its purchase in 1990, growing the business from a local Florida visitor guide network to an innovative, successful international travel marketing organization.

Cara Bettinger sits at a table at the top of the Dubrovnik cable car
Cara Bettinger at a wine window in Florence, Italy
Cara Bettinger in a field in Boulder, CO

Cara Bettinger

Performance Manager

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Cara Bettinger

Performance Manager

Cara Bettinger sits at a table at the top of the Dubrovnik cable car
Cara Bettinger at a wine window in Florence, Italy
Cara Bettinger in a field in Boulder, CO
"The people at Miles are dedicated, caring and results-driven."

Meet Cara, an adept performance manager on our hospitality team, infusing her work with a touch of fun. She expertly guides clients to vital metrics, shapes media campaigns and devises strategic tactics. Off duty, Cara unwinds with reality TV and plotting her next adventure.

Favorite Travel Memory

Embarking on a Croatian adventure with my besties was pure magic. From Dubrovnik's ancient charm to Split's lively streets, and the island gems in between — we laughed, wandered and created memories to last a lifetime.

Randi Rogers
Randi Rogers
Randi Rogers

Randi Rogers

Chief Operating Officer

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Randi Rogers

Chief Operating Officer

Randi Rogers
Randi Rogers
Randi Rogers

Randi is the Chief Operating Officer and works alongside the senior leadership team on developing and implementing strategic organizational goals to steer the company’s future in a positive direction. When she's not in the office, she spends most of her time cheering on her daughter out on a soccer field somewhere around the country.

Courtney Miranda hiking in Montana
Courtney Miranda fishing in San Francisco
Courtney Miranda pulls a suitcase behind her in Granada, Spain
Courtney Miranda skiing in Montana

Courtney Miranda

Content Manager

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Courtney Miranda

Content Manager

Courtney Miranda hiking in Montana
Courtney Miranda fishing in San Francisco
Courtney Miranda pulls a suitcase behind her in Granada, Spain
Courtney Miranda skiing in Montana
"Being surrounded by insightful, generous and wicked-smart colleagues empowers me to challenge my thinking and strive for excellence."

As a content manager in the hospitality division, Courtney's mind is always whirring with catch phrases, social captions and SEO keywords. If you can't find her, she's likely adding to her vocabulary with her nose in a book, chasing a ball around a soccer field or embarking on a high-altitude adventure in the Montana mountains.

Laura Mier in Wyoming
Laura Mier on a bicycle in a desert
Laura Mier on a cowboy hat and shirt with red flowers

Laura Mier

Senior Content Director

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Laura Mier

Senior Content Director

Laura Mier in Wyoming
Laura Mier on a bicycle in a desert
Laura Mier on a cowboy hat and shirt with red flowers
"Three words I would use to describe my teammates at Miles are creative, curious and collaborative. (And I would add FUN! I love hopping on impromptu Slack huddles for brainstorming sessions and chats.)"

Laura is a senior content director who has developed everything from state visitor guides to brand voice guidelines. She is passionate about establishing best practices for inclusive content strategy. In her free time, this Austinite can be found kayaking, hiking and birding.

Favorite Travel Memory

Celebrating New Year's Eve in Chiang Mai with chanting Buddhist monks as the night sky filled with illuminated paper lanterns.

Claire Wingate in New York
Claire Wingate hiking Box Canyon, AZ
Claire Wingate poses as a cactus snowman in a photo stand-in at the Grand Canyon Railway & Hotel
Claire Wingate on the Mackinaw Ferry

Claire Wingate

Head of Production

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Claire Wingate

Head of Production

Claire Wingate in New York
Claire Wingate hiking Box Canyon, AZ
Claire Wingate poses as a cactus snowman in a photo stand-in at the Grand Canyon Railway & Hotel
Claire Wingate on the Mackinaw Ferry
"Miles' greatest strength is our people, who are knowledge and willing to step up to new challenges."

Claire’s work combines creative and production logistics for video and photography projects to ensure the best possible media is delivered for our clients. When she is not figuring out the next production strategy, you will likely find her enjoying travel, yoga and all Michigan has to offer with her husband and her two rescue dogs, Red and Sultan.

Favorite Travel Memory

My favorite travel memory is filming a series in Qatar and getting to sleep under the stars in the desert with a Bedouin tribe.

Rebekah McLain in front of a stream in Guanella Pass in Colorado
Rebekah McLain canoeing the Wacissa River in Florida
Rebekah McLain at  Rocky Mountain National Park
Rebekah McLain in Iceland

Rebekah McLain

Senior Content Manager

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Rebekah McLain

Senior Content Manager

Rebekah McLain in front of a stream in Guanella Pass in Colorado
Rebekah McLain canoeing the Wacissa River in Florida
Rebekah McLain at  Rocky Mountain National Park
Rebekah McLain in Iceland
"At Miles, curiosity is seen as a value, not a bother."

Rebekah manages SEO sorcery and/or word nerdiness for Colorado, Capital Region USA, Maryland and Greeley. When her head's not buried in a website or print guide, it's wearing a hat for running trail races in which she will undoubtedly scrape a knee and meet a medic.

Favorite Travel Memory

It's a three-way tie between getting scoped by a shark while paddleboarding in Florida, hiking a questionable ledge to see puffins in Iceland and patting elephants on Singapore Zoo's Night Safari. Probably the elephants win because patting was involved.

Jeff Coopes paddleboards in Spanish Point, FL
Jeff Coopes runs in South Dakota
Jeff Coopes running in Ireland

Jeff Coopes

System Administrator

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Jeff Coopes

System Administrator

Jeff Coopes paddleboards in Spanish Point, FL
Jeff Coopes runs in South Dakota
Jeff Coopes running in Ireland
"We hire the best people, get out of their way and let them shine"

Jeff has been in our IT department for nearly 30 years. When he's not putting out fires or searching for the next useful tools, he can be found running and biking around town or paddleboarding in the mangroves.

Favorite Travel Memory

After a day of hiking in Custer State Park in South Dakota, we rushed out to Wildlife Loop Road in hopes of seeing some bison before sunset. We were not disappointed! A million bison crossed the road right in front of our van.

Irish Carroll and his family in a forest
Irish white water rafting

Irish Carroll

Regional Director of Global Marketing

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Irish Carroll

Regional Director of Global Marketing

Irish Carroll and his family in a forest
Irish white water rafting
"At Miles, we strive to be a better company today than we were yesterday, which is a perfect fit for me and how I approach each day personally and professionally."

In managing Brand USA and VISIT FLORIDA (Vacation Guide) across the entire state, I apply a marketing/customer service approach with partners to drive revenue for the client and for Miles, while positively affecting destination awareness and visitation. An avid college sports fan, you can hear Irish swear quite a bit when discussing his alma mater, the University of Florida.

Favorite Travel Memory

I have favorite travel memories from everywhere I visited.

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