Teaming Up for Success

Cynthia works with the sales operations team as an advertising and data manager on the Fairfax, Louisiana, Memphis, Nebraska, New Orleans and VISIT FLORIDA accounts. When not socializing with her family and friends, she is most likely traveling on a transatlantic or Caribbean cruise.

Meet Jeremy, a dynamic force within our web development team. Beyond the confines of lines of code and the creation of cutting-edge features, Jeremy's spirit thrives amid the majesty of the Rocky Mountains. Whether he's writing new music, embarking on thrilling adventures or immersing himself in a book, Jeremy's journey is an eclectic symphony of passion and discovery.

Favorite Travel Memory

My favorite travel memory is seeing the Boston skyline, with my brother, for the first time.

Dana’s work combines creative and data-driven thinking to implement well-rounded media plans for our clients. When she's not cooking up the next best campaign strategy, you'll likely find her enjoying all that her hometown of Denver has to offer with her husband and two dogs, Kermit and Cookie.

Andy is part of the destination partnership development team and helps client partners in Savannah, St. Pete/Clearwater, Sarasota, Naples and Miami with success. He loves his wife, his kids, the beach, sports and funny stuff.

I've been on the Miles/Brand USA team since day one, working with partners in a territory that stretches from Washington, D.C. to the Northern Mariana Islands. I dive deep into every destination I represent because I love to learn about food, drinks, and activities wherever I go. My wife and I recently opened a restaurant and cottages in the lovely hamlet of Union, Washington, in 2023.

Favorite Travel Memory

In South America, 1995 (pre-cellphone era), we took a flight to La Paz, Bolivia, with $10K and no plans. We knew Machu Picchu and Patagonia were musts but had no fixed schedule. Since there was no work, our only obligations were occasional calls and postcards to friends and family. It was total freedom; we explored off-the-beaten paths and lived spontaneously.

Julia's work focuses on client satisfaction and bringing their vision to life, while balancing the priorities of internal teams. When she's not making things happen for clients, she can be found enjoying 300 days of sunshine in Tucson.

Favorite Travel Memory

Traveling to Maui was absolutely amazing and is one of my favorite places to vacation.

Born with the gift of gab, Makayla loves writing content that inspires the vacation state of mind. Leaning on her experiences as a traveler, she works with brands like Margaritaville, Hilton and Hawks Cay Resort to attract potential customers. If she's not working from her home in Denver, you'll likely find her trekking up a mountain or shredding the slopes.

Favorite Travel Memory

Traveling through Europe for five months.

Nadja is part of our Operations team, where she serves as an internal strategist, consultant and implementer on a variety of initiatives. She lives in Miami and loves to spend her free time trying new restaurants, exploring the local arts scene and taking her rescue pup Ziba on adventures. When she's not doing that, she's eagerly planning new trips here and abroad for her and her boyfriend.

Madeleine is a graphic designer who thrives on crafting visually captivating designs that capture attention and spark connection. Outside of her work, she loves reading, video games, trying new cookie recipes and spending time with her family.

Favorite Travel Memory

I loved my entire visit to Colorado Springs, but driving up Pikes Peak was my favorite. It offered a breathtaking view the whole way up. We reached the summit, it felt like being on top of the whole world.

Donna is a native of sunny Florida who channels her passion for design into vibrant creations influenced by her travels. With a keen eye for detail, she crafts unique visuals while finding joy in moments spent listening to music, reading, or playing with her beloved cat Maisie.

Favorite Travel Memory

Hiking on a glacier in Iceland, or spending a month exploring Colorado with my best friend!

As a media planner at Miles, Jada creates, optimizes and analyzes campaigns for Savannah, Tybee Island, Memphis and others, using data-driven strategies to inspire travel and drive measurable results. In her time off, she enjoys hiking, shopping, trying out new recipes and playing with her dogs, Crew and Kai.

Favorite Travel Memory

My favorite travel memory is exploring Italy; visiting Rome, Siena, Florence, Cinque Terre, Tuscany and Milan. Experiencing the rich culture and vibrant way of life there was truly inspiring and made me excited to see more of the world.

As a content manager for print and digital initiatives, Christi plans, writes and edits pieces to inspire people to visit the U.S., piquing the former journalist’s interest in exploring new places. Away from work, the Rotary Club member enthusiastically supports the South Florida Bulls.

Carrie ensures that clients' big-picture visions are defined and delivered, building collaborative client relationships, as well as working with the Miles team to concept and produce innovative marketing solutions. Outside of Miles, Carrie keeps up with her two little boys, Mac and Jay, on the ski slopes or hiking trails in Winter Park and planning her next vacation.

Favorite Travel Memory

Every summer my family visited a small beach town in southwest Michigan near my grandparents' house. Now I cherish the opportunity to reunite with my siblings there year after year and see my kids enjoy the same experience.

Ally is a Denver transplant originally from Sarasota. She is a detail-oriented member of the account services team who loves working alongside her teammates to problem-solve and execute projects of all sizes for her clients. When not in the office, you can find her at hot yoga, adventuring in the mountains and discovering new restaurants.

Favorite Travel Memory

My favorite travel memory is rafting the Grand Canyon. As a former guide, I was given the opportunity to take a private trip with some friends. Any vacation without cell service is my kind of trip.

Katie is a graphic designer on our creative team who works on creating visitor guides as well as other design projects that come our way. Outside of work, she enjoys spending time outdoors exploring a number of hiking trails across the state of Arkansas, as well as tapping into her creative side through painting, drawing and calligraphy. 

Favorite Travel Memory

Most recently, I had the opportunity to visit Taos, New Mexico where I went skiing for the first time. When I wasn't on the slopes (trying not to wipe out) I explored a number of art galleries in the town and got to see some extraordinary pieces created by locals.

Melanie is a content manager for the Brand USA team from Atlanta, Georgia. She loves jazz festivals, beach trips and overpacking. When she's not in her writing cave, Melanie enjoys going out for good food, soaking in good vibes and spending precious time with her family. 

Favorite Travel Memory

Each time I've ever stayed at an oceanfront resort, and going on family road trips to Orlando every summer for nearly a decade.

Jason is happiest when he sees partners get results from a successful program. A father of two and a former sports journalist, Jason is also a stand-up comedy nerd who loves to sing. When he’s not playing softball or wiffleball, he’s dreaming up a return trip to Chicago or trek to the mountains of Montana.

Favorite Travel Memory

The trip I just took to the Pacific Northwest with my girlfriend, hitting Portland, Seattle, Idaho and Montana. Amazing food and even better scenery.

Morgan is based in Fairhope, Alabama. She brings years of experience in tourism and works with her Louisiana clients to achieve their advertising and marketing goals. When not in the office, she and her family love to share new adventures, spend time on the river, work the family farm and cheer on their favorite sports teams.

Najauna plays a central role at Miles, developing targeted, experiential marketing strategies that resonate with the right audiences for significant impact. She leads initiatives focused on learning and development, strategic partnerships and community engagement, cultivating a welcoming and collaborative internal culture. This approach enables her team to deeply understand our clients’ needs, enhancing our ability to craft compelling storytelling and achieve their goals. Outside of work, Najauna enjoys dancing and laughing in her kitchen, pretending to host a cooking show for her husband, kids and dog. #ApplausePlease

Favorite Travel Memory

On the walk to try paella for the first time in Barcelona, we experienced a music light show, a food-truck festival, and a street art and dance show. I was so immersed in the happenings that I stopped to dance, drink, take tons of photos and ALMOST forgot how hungry I was. The first bite of paella and the restaurant's hospitality made every bit of the trek worth it.

As Miles’ associate media director, Christine oversees the media department’s strategy and planning. She works alongside destinations such as Maine, Alaska and Sarasota County. When Christine isn’t geeking-out on media trends and technology, she enjoys spending time with family and friends, lake adventures, traveling and cuddling with her dog JoJo.

Favorite Travel Memory

Traveling to Kauai two years ago combined my love of the beaches and water with my love of the mountains and hiking — so much so that we're going back again!

The partner-programs operations manager on the Brand USA team, Miranda works to scale and streamline processes. When she isn't online, she’s probably snowboarding, traveling for a concert or hanging out with her dogs, Stevie and Charlotte. She is also an enamel-pin collector and always open to a trade.

Favorite Travel Memory

Finally getting that big pretzel at Oktoberfest!

Eve is part of our paid-social team and manages campaigns from start to finish across multiple social platforms. Outside of work, you're likely to find her at a concert, planning her next vacation or exploring Denver with friends.

With 15-plus years of travel-industry experience, Susan has demonstrated expertise in digital marketing and connecting media- and owned-channel strategy with broader marketing goals. When not working, she is further developing her status as a breakfast-taco aficionado and is lobbying for breakfast tacos to be considered their own food group.

Favorite Travel Memory

Visiting different Mayan villages by boat around Lake Atitlán (a lake inside a massive volcanic crater) in Guatemala.

Pat’s job is to travel the beautiful state of Colorado and sell awesome media packages that perform off the charts — something he doesn’t think is actually work. When he’s not “working,” he’s hanging out with family, looking for tickets to his next Red Rocks show or bopping down the river somewhere in a pink or green kayak, depending on the water level.

Favorite Travel Memory

Elephants, big waves, that one time The Grateful Dead encored Brokedown in Atlanta — there's too many to pick just one.

Dylan's work at Odyssey focuses on the intersection of storytelling, production, audience development. As co-founder and creative director of AtlasObscura.com, Dylan grew the company into an international travel brand. Co-author of three New York Times bestselling books and creator of the number one travel podcast in the US, Dylan is also a big nerd and dad of two based in the Hudson Valley.

Favorite Travel Memory

I loved visiting the Queshuachaca, also known as the Last Incan Bridge, a rope bride re-woven from grass every year since the Incan empire. Both a cultural and engineering marvel! 

As a director of development services, August oversees the digital accessibility and quality assurance teams. He's extremely passionate about providing the highest quality digital products that are inclusive to all. August is based out of South Florida and enjoys local craft breweries, subpar cover bands and the great outdoors.

In 2025, August was selected for Destinations International’s Young Professional Leadership Development Program, recognized alongside the association’s 30 Under 30 class.

Favorite Travel Memory

Celebrating Christmas in Switzerland while backpacking Europe with my childhood best friend. We stayed in Verbier, which is a small village in the Swiss Alps. We celebrated Christmas Day by consuming our body weight in fondue and watching "Love Actually" on repeat.

Debbie works with our client services team supporting DMOs and their teams across the country. She's the mom to three adult children and loves hiking, music, watching football and, of course, traveling.

Favorite Travel Memory

My favorite, outside of those with my family, would be in Brussels one December during their holiday markets. I spent every night in the square for hours just listening to music and watching the lights and people — it was magical!

As part of the Brand USA team, Angie thrives on strategizing and creating engaging international marketing plans for partners in the Southeast region. When she’s not traveling, she’s outside gardening, working on a home-improvement project, hiking in the Pacific Northwest or enjoying live music. She cohabitates with her two lovely cats, Barry and Nelly, outside of Seattle.

Favorite Travel Memory

In the Dutch countryside, we visited a dairy farm famous for its Gouda. We met the farmer, cows and the cheesemakers, who demonstrated the process from fresh milk to the final product. We also toured iconic windmills. Going inside a working windmill, it was super interesting to observe the mechanics, living quarters, and how they control the flooding and waterways.