Teaming Up for Success

Gray masterfully combines inventive thought and technical adeptness for top-notch global travel-marketing strategies. Exceptional at interpreting technology and data, distilling complex ideas and managing reporting platforms, he elevates clients' competitiveness by enabling keen customer-behavior insights.

As an associate media planner, Katie geeks out on creating the perfect plan to bring a campaign to life. In her off time, you'll find Katie outdoors exploring new places, hunting down her new favorite antique piece, or spending time with her family and three dogs, Jax, Finn and Marlow.

Hallie specializes in print layout design and loves taking on any "odd jobs" that get her dabbling in branding and logo work. When away from the design world she's likely lost in a book, at the dog park with her pit bull Winston, or hiking/camping Colorado mountains.

Favorite Travel Memory

Walking cobblestone streets to the art studio on an early morning, watching the small island-town come to life along the calm Aegean Sea; Spending my morning(s) painting in Greece.

As digital project coordinator for the Brand USA team, Cory supports Optimized Audience Campaigns and ensures all projects are delivered on time and on budget. Originally from Colorado but now based in Houston, he enjoys traveling, enhancing his guitar chops, staying active, watching/winning on game shows and exploring new food and beverage establishments with his wife, Rachel and dog, Roma.

Favorite Travel Memory

My favorite travel memory is taking a train from Seattle to LA for a taping of The Price is Right, winning an all-inclusive trip to Puerto Vallarta, and then proposing to my wife on said trip.

Alex is an account manager in the hospitality division, helping to make clients' visions a reality. When not managing client requests and projects, he's traveling and looking for new experiences with his wife Amanda or playing with their dogs. Whether its exploring local food-and-drink scenes or reading a good book, he is always excited to see the world from a new perspective.

Favorite Travel Memory

My favorite travel memories are when we end up getting lost in a very unfamiliar places. They are always the most stressful times in traveling, but they make for great memories that have stood the test of time.

Ashlyn is part of our VISIT FLORIDA team. As a Jacksonville native, she loves to travel anywhere there is a beach. In her free time she enjoys hanging out with friends and family, trying new restaurants or exploring the outdoors in south Georgia where she currently lives.

Melissa is an art director and visitor-guide master who works with her team to develop and execute print and digital creative assets. She is a Wisconsin native who, when not shoveling snow, can be found trying out new recipes with her husband, crafting the last thing she saw on Pinterest or spending time on the water at her cabin on the lake.

Favorite Travel Memory

One of my favorite travel memories was catching freshly made hot rolls in mid-air during dinner at Lambert's Cafe in Ozark, Missouri, with my husband and his family. We all laughed out loud as the waitstaff yelled "hot rools!" and then a bun would fly through the air over our heads into an open hand!

Beginning as an editorial assistant in 1999, David now oversees all aspects of services at Miles, from strategic planning to revenue. When not in the office or on the road, he enjoys spending quality time with his wife and kids, sweating in Bikram yoga and dreaming of a better golf game.

Leading all things content for Brand USA programs, Liz loves to explore too. You might find her in the Willamette Valley, Brooklyn or Puerto Rico. The Florida State grad’s passions include reading novels and poetry, listening to music, cooking, sipping craft beer and spending time with her partner, baby daughter and French bulldog.

Favorite Travel Memory

Ziplining in the rain in a rainforest in Costa Rica, then stopping afterward at the local watering hole for extra-refreshing beers.

Born with the gift of gab, Makayla loves writing content that inspires the vacation state of mind. Leaning on her experiences as a traveler, she works with brands like Margaritaville, Hilton and Hawks Cay Resort to attract potential customers. If she's not working from her home in Denver, you'll likely find her trekking up a mountain or shredding the slopes.

Favorite Travel Memory

Traveling through Europe for five months.

Mel creates high-performing web-content strategies and award-winning, brand-building creative work for interactive campaigns. She has a passion for inclusive content and sustainability. When she’s not crafting or optimizing content, she’s taking care of rescue rabbits, enjoying nature or exploring new places.

Favorite Travel Memory

Watching animals gather around a watering hole while on safari in Botswana.

Kim is a creative director with 25-plus years of experience. She is known for both her conceptual storytelling, exceeding client requests and leading creative teams to deliver award-winning results. She is a boy mom of three, wife and huge outdoor enthusiast.

Favorite Travel Memory

Oh so many! Sea-kayaking the Kenai Fjords of Alaska, hiking the Atlas Mountains in Morocco or Mount Assiniboine in British Columbia. But hands down: traveling to Kazakhstan and Guatemala to adopt our sons.

The partner-programs operations manager on the Brand USA team, Miranda works to scale and streamline processes. When she isn't online, she’s probably snowboarding, traveling for a concert or hanging out with her dogs, Stevie and Charlotte. She is also an enamel-pin collector and always open to a trade.

Favorite Travel Memory

Finally getting that big pretzel at Oktoberfest!

As part of the hospitality division, Susi is a master orchestrator who seamlessly brings together creative directors, designers, copywriters and clients. When she is not overseeing the production workflow from concept to delivery, she's planning a trip with her husband Peter to a music festival or winery, or to visit their three daughters who live in three different states.

Favorite Travel Memory

My daughter Meagan took me on an epic adventure searching for Tom Jones in Cardiff, Wales. Too much fun. (Never found Tom.)

As CFO, Dianne is all things financial and focused on growth and scaling the organization. When she is not working, she can be found training for a marathon or on a sailboat with her husband.

Favorite Travel Memory

Going to Vancouver, Canada, (my favorite place) with my siblings, our kids and my parents to celebrate their 60th wedding anniversary. My parents were both up there in years, so we rented them motorized scooters. My father, a former fighter pilot, was doing donuts on his scooter in the parking lot.

Lauryn values the relationships she's built with her destination clients and works with the creative teams to strategize and execute results-driven marketing programs. She enjoys exploring the great outdoors anywhere she visits. Outside of work, you’ll find her running around with her boys or at the dog beach with her husband and dog, Ranger.

Favorite Travel Memory

Kayaking in Hawai'i and then jumping into an inactive volcano, plus learning how to surf!

As a member of the destination optimization team, Caitlin helps DMOs directly support their local businesses. She is also a Master Naturalist in her home state of Louisiana, often exploring the outdoors and working on nature-education programs. If you catch her staring out the window, she is probably trying to identify a plant, bird or butterfly.

Katie is a lifelong storyteller who uses her writing skills to develop proposals and other content that showcases the beauty of travel. When she's not writing, you can find Katie painting, diving deep into Atlanta's food scene and spending quality time with her husband and dog, Margot. 

Favorite Travel Memory

Last fall, I visited Halifax, Nova Scotia for the first time. My husband and I took a food tour, sampling everything the city had to offer while the leaves fell around us. It was an absolutely perfect day.

Lauren works on some of our largest DMO and hospitality accounts to traffic, optimize and report on each campaign from start to finish. When she's not digging into reporting and trafficking campaigns, you can find her behind the lens of her camera or spending time with her husband and son.

Scott is a web developer who brings the web to life through a wide range of front-end technologies and accessibility in mind. When he is not at the computer, he is out hiking and exploring. He lives in Southern California with his wife and two kids.

For 20 years, Justin has been a digital innovator, steering global tech teams to amplify brand impact. His unyielding curiosity pushes him to explore and challenge digital conventions. When not in tech mode, he's likely golfing, always pursuing the perfect round with family. At home, he humorously eases his great danes' fears of the commonplace.

Isa is part of our Louisiana team and handles all things social media. As a content manager, she travels all over the Bayou State in search of the best things for visitors to experience. During her off time, you can find Isa at a coffee shop planning her next trip or learning a new cocktail recipe.

Favorite Travel Memory

One of my recent favorite travel memories was during a work trip! The Louisiana team went to California for the 2023 Rose Parade, and on one of our off days, a few of us drove to Malibu and sat on the rocky shore as the sun reflected off of the waves of El Matador Beach. In fact, it was the very first sunset of the year and is one of my all-time favorite views thus far.

Krystal is a project manager who works with a variety of clients on everything from website and to creative and media needs and visitor guides. When she isn't working on travel-related projects, you can find her hitting the road (or air) for new adventures with her husband, three kids and adorable minpin.

Favorite Travel Memory

I spent two months road tripping with my family from Texas to Washington, hitting all of the national and state parks we could along the way. It was a once-in-a-lifetime experience!

Elodie is a seasoned Account Director with a global footprint. Her professional journey, spanning from France to Germany, China, Thailand, and Silicon Valley—has forged an unparalleled outlook on Business Operations and Marketing. Outside of work, she relishes traveling with her family. A true foodie at heart, she delights in exploring diverse cuisines. Additionally, she's a devoted meditation enthusiast, finding solace and balance in the practice.

Jeff has been in our IT department for nearly 30 years. When he's not putting out fires or searching for the next useful tools, he can be found running and biking around town or paddleboarding in the mangroves.

Favorite Travel Memory

After a day of hiking in Custer State Park in South Dakota, we rushed out to Wildlife Loop Road in hopes of seeing some bison before sunset. We were not disappointed! A million bison crossed the road right in front of our van.

Rebekah manages SEO sorcery and/or word nerdiness for Colorado, Capital Region USA, Maryland and Greeley. When her head's not buried in a website or print guide, it's wearing a hat for running trail races in which she will undoubtedly scrape a knee and meet a medic.

Favorite Travel Memory

It's a three-way tie between getting scoped by a shark while paddleboarding in Florida, hiking a questionable ledge to see puffins in Iceland and patting elephants on Singapore Zoo's Night Safari. Probably the elephants win because patting was involved.

Alex is part of Odyssey Studios, primarily working on edits for various projects, but on occasion he's seen helping out on a shoot. Alex is an avid Tampa sports fan (Go Bucs, Bolts and Rays!), but oftentimes he's chasing down his two sons and trying to catch up on "Star Wars" shows with his wife, who is also named Alex — which is fun!

Favorite Travel Memory

We took my first-born son to Key West when he was not quite one, which some might think would make for a rough time, but it was his first real vacation and it was absolutely wonderful. He had a blast, and every time we go again he gets so amped for the trip.

Paul is a driving force at Miles in successful product launches, advertising revenue-generation programs and creative solutions for DMOs. He is currently developing integrated travel industry co-op programs for Brand USA, and when he is not luring international visitors to the U.S., he is spending time in the great outdoors.

Favorite Travel Memory

I have so many fantastic travel memories, but one of my favorites was a family vacation in Croatia bareboat sailing throughout the Dalmatian Islands. Sailing is nirvana for me and when you add in my favorite people, perfect sailing conditions, incredible scenery, great food and wine, it doesn't get any better.