Teaming Up for Success

Emily has spent much of her career in the hospitality and tourism industry and cannot imagine doing anything else. She loves supporting the people who make travel experiences possible. When she's not working, Emily enjoys spending time with her husband, Jesse, son Henry, and their dog Poppy. Living near Glacier National Park means plenty of time outside.

Favorite Travel Memory

One of my most special trips was bringing our son to Belize - our favorite fly fishing destination, for the first time.  From his first passport stamp to a small plane ride, cruising in a golf cart, splashing in the ocean, it felt like experiencing a place we love all over again through his eyes. 

Susan oversees workflow and day-to-day task management for a variety of client projects, from print production to website builds. She adapts quickly to ensure deadlines and client expectations are met, collaborating closely with both clients and internal teams to drive success from start to finish. Outside of work, you can find her exploring new restaurants, getting lost in a good book and planning her next travel adventure.

Favorite Travel Memory

Experiencing the infinite landscapes and waterfalls of Iceland on a five day road trip through the country. I can't wait to go back for another trip!

Lizette handles much of the onboarding, system troubleshooting and marketing for Odyssey Studios. When she's not powering away at a spreadsheet, she's finding new places in Dallas to beat the heat and attempting to take her cat on a hike.

Favorite Travel Memory

There are so many travel memories that I indulge in frequently, but by far my favorite to date has been exploring the depths of Japan and finding myself in the challenges faced with true culture shock.

With 25-plus years of experience, Carrieann oversees design execution and process and ensures adherence to client brands. From concepting and designing digital and print implementations, she's adept at identifying the perfect font treatment to tell an article’s story, searches out unexpected angles in photography and keeps us on track with publication schedules.

Favorite Travel Memory

Waking up in the Battlefield Bed & Breakfast in Gettysburg, Pennsylvania, and realizing how much American History was around me.

Gray masterfully combines inventive thought and technical adeptness for top-notch global travel-marketing strategies. Exceptional at interpreting technology and data, distilling complex ideas and managing reporting platforms, he elevates clients' competitiveness by enabling keen customer-behavior insights.

Jason heads our partner-participation sales team and is known to develop strategic-monetization programs that deliver results. During his 24 years at Miles, he honed his problem-solving skills with roles in production, sales and product development. You’ll also find him leading Scouts, exploring our national parks or venturing off to exotic locales.

Favorite Travel Memory

A companion said we must "enjoy the journey" several hours before we were notified to evacuate back to the U.S. as the pandemic began. Three years later, in South Korea, I was telling Scouts to "enjoy the journey" two days before our being evacuated due to an impending typhoon. My greatest travel memories have come from learning to enjoy the journey.

Elena is an art director whose love for visual storytelling has taken her from Nashville to Chicago to Hawai'i, and she now calls Colorado home. In her free time, she enjoys landscape painting, fly fishing, crafting, camping and hiking with her dogs.

Favorite Travel Memory

My favorite travel memory is eating my way through Italy: pizza in Naples, seafood in Venice, bistecca alla fiorentina in Florence and so much pasta in Rome, to name a few.

Alex is an account manager in the hospitality division, helping to make clients' visions a reality. When not managing client requests and projects, he's traveling and looking for new experiences with his wife Amanda or playing with their dogs. Whether its exploring local food-and-drink scenes or reading a good book, he is always excited to see the world from a new perspective.

Favorite Travel Memory

My favorite travel memories are when we end up getting lost in a very unfamiliar places. They are always the most stressful times in traveling, but they make for great memories that have stood the test of time.

A serial entrepreneur, Ryan joined Miles in 2018 following the acquisition of his studio, Odyssey. With more than 20 years of digital, experiential and content-marketing experience, he oversees a portfolio of client accounts, as well as our creative and studio functions. He is an author and nationally recognized public speaker on tourism, strategy, consumer behavior, destination marketing and digital advertising.

Favorite Travel Memory

Climbing 4,000 feet into the clouds at Huayna Picchu, Peru.

Lillian is a part of the account management team at Miles Partnership. When she isn’t working, you can find her going to the beach, figure skating or spending time with her friends and family in her hometown Orlando, Florida. 

Favorite Travel Memory

Exploring the hidden cave networks and gardens in Quinta da Regaleira in Sintra, Portugal. 

Anna is a valued member of our Brand USA team who applies her strategic approach to support multiple teams. When she's not immersed in her work, you'll find her indulging at new restaurants, enjoying outdoor adventures and planning her next getaway with loved ones. She also whips up a mean Buffalo chicken dip, is a proud Southeastern Louisiana University alumna and adores her labradoodle, Perre-Gabe and orange cat, Phen.

Favorite Travel Memory

After graduating with our MBA, my best friend and I embarked on a 4.5-month backpacking trip through South America and Europe. We named our adventure Ancora Imparo, which means "Yet, I am learning" in Italian. We visited 20 countries. We explored Greece and Croatia, immersed ourselves in the history of Peru and Italy and experienced the cultures of Colombia and Spain. 

A member of the email marketing team, Holly uses her passion for learning and creativity to help craft thoughtful and engaging emails. Holly is based out of Denver, and you can usually find her riding her bike, reading or walking her dog, Bella, with her husband. 

Favorite Travel Memory

While in Ireland, Garth Brooks came to play five nights in Dublin and everyone asked if we were there to see him. We weren't, but every pub was playing country music and selling Irish tricolor cowboy hats; it felt like we were back home. 

Amy is an advertising account manager for team Brand USA. She and her husband are Connecticut natives (a split Patriots/Giants household, but both die-hard Red Sox fans). Some of her favorite hobbies are camping on Gulf Coast beaches, biking around Dunedin, Florida, and traveling to the mountains for skiing.

Debbie works with our client services team supporting DMOs and their teams across the country. She's the mom to three adult children and loves hiking, music, watching football and, of course, traveling.

Favorite Travel Memory

My favorite, outside of those with my family, would be in Brussels one December during their holiday markets. I spent every night in the square for hours just listening to music and watching the lights and people — it was magical!

Laura is a senior content director who has developed everything from state visitor guides to brand voice guidelines. She is passionate about establishing best practices for inclusive content strategy. In her free time, this Austinite can be found kayaking, hiking and birding.

Favorite Travel Memory

Celebrating New Year's Eve in Chiang Mai with chanting Buddhist monks as the night sky filled with illuminated paper lanterns.

Scott is a web developer who brings the web to life through a wide range of front-end technologies and accessibility in mind. When he is not at the computer, he is out hiking and exploring. He lives in Southern California with his wife and two kids.

A paid media analyst on the hospitality team, Jessica manages and optimizes paid social, paid search and programmatic campaigns to align with client goals. She is continually educating herself on the ever-changing marketing landscape through the digital-marketing masters program at Wake Forest University.

Favorite Travel Memory

I took an amazing trip to Costa Rica. Surfing, riding ATVs and deep-sea fishing were the highlights of the unforgettable adventure.

A native New Mexican with a stereotypical love of green chile, Haley finally crossed the border for good into Colorado to make it her home. She has found a passion for business and billing, despite her background in biology. When she’s not sifting through vendor invoices, she can be found coaching dance for the local high school, hiking and mountain biking.

Favorite Travel Memory

My absolute favorite memory is going to Ireland for my birthday in 2019 right before the last season of "Game of Thrones" came out. We went to filming sites for Winterfell and met a couple of the dire wolves used for the show.

Using his operational, account and technology expertise, David leads the information technology team. Since 2016, he has been traveling the U.S. as a digital nomad with his wife, a travel nurse, and a rescue dog named Dallas in an RV. Their quest is to visit all 63 national parks.

Favorite Travel Memory

One of my favorite memories is hiking to the top of Half Dome in Yosemite National Park and looking over the edge to the Yosemite Valley.

Kylie is an account manager with a background in media who loves lighting the path between client goals and creative execution. A Virginia native who landed in the Phoenix desert, she’s a natural wine enthusiast and crafter who spends weekends at the farmers market, treasure-hunting at antique shops or traveling to catch her favorite bands live.

Favorite Travel Memory

Australia is my favorite place — fittingly, the name “Kylie” is an Indigenous word for 'boomerang!”  On my last trip, a random Substack message to my favorite winemaker/writer led to an intimate afternoon at her Adelaide Hills vineyard; we walked the vines, cooked lunch in her kitchen and sipped natural wine right from the source.

Kiki is a seasoned professional based in the greater New Orleans area who's known for creating exceptionally effective ad campaigns for members of New Orleans and Company. She's a foodie and travel lover who enjoys exploring the city's vibrant restaurant scene, attending local festivals, and supporting the New Orleans Saints and LSU Tigers.

Favorite Travel Memory

My favorite travel memory is climbing up the steps in the rare snow at Blarney Castle to kiss the Blarney Stone. Before my grandmother, Anita Kelly Mannear, passed away, she said that her one regret in life was not kissing the stone while in Ireland. I was honored to kiss the stone on her behalf.

As Miles' in-house attorney, Roxanne oversees all things legal across the Miles family of companies. When she’s not wading through contracts or deciphering regulations, you can find her outdoors, playing sports, traveling and spending time with family and friends on the water.

Favorite Travel Memory

Taking my parents on a trip of a lifetime to New Zealand with a brief stopover in Tahiti. My parents made travel a priority growing up and always encouraged my sister and me to explore the world. Spending that time together, seeing new places as a family, was a gift for all of us.

Rachel leads the growth strategy for Destination Wayfinder, helping tourism organizations strengthen destination stewardship. When she’s not advising DMOs, she’s kayaking near her home in Durango, Colorado, cooking global cuisine or exploring her next destination—45 countries and counting!

Favorite Travel Memory

At 14, I visited the small remote island of Nosy Komba, Madagascar, seeing lemurs up close, wandering its beaches and meeting the welcoming locals. That adventure sparked my love for travel and passion for ecotourism, showing me the magic of exploring new places while honoring nature and culture.

Liv Falco is an Account Coordinator who loves to help her clients deliver high-quality work, remotely from California! Outside of work, Liv enjoys all the simple things in life. Whether it be a trip to a local coffee shop, or a hike around her hometown hills, you can find Liv somewhere soaking up the sun!

Born with the gift of gab, Makayla loves writing content that inspires the vacation state of mind. Leaning on her experiences as a traveler, she works with brands like Margaritaville, Hilton and Hawks Cay Resort to attract potential customers. If she's not working from her home in Denver, you'll likely find her trekking up a mountain or shredding the slopes.

Favorite Travel Memory

Traveling through Europe for five months.

Janet is a content strategist whose focus is on concepting and creating content for clients such as St. Pete/Clearwater, Virginia Beach, Fort Myers and Miami. Her favorite vacations are in wild places where you can hear the wind and the birds, and her hobbies in St. Pete include gardening (yardening?), singing in a community chorus and obsessing about paint colors.

Favorite Travel Memory

One of my favorite travel memories is hiking in the El Yunque National Forest in Puerto Rico with my husband Tim and our intrepid guide, Juan. At points, we were ankle-deep in red mud. But we also had a refreshing swim in a beautiful natural pool underneath a waterfall and ate fresh mangos off a banana leaf while perched on a rock.

Lindsay's work can be found at the intersection of creativity and data. When she isn't crafting content, she can be found photographing something or working her way through a new cookbook. She has a clear passion for food and beverage photography and is close to documenting her 100th wedding ceremony.

Favorite Travel Memory

Apart from time with my dog, Scout, a cup of black coffee is my favorite little mercy. When solo-traveling through Copenhagen, I made sure to stop and sit in as many coffee shops as I could, totaling 10 over the course of three days. It was lovely!

Jodi was bitten by the travel bug at 14 when she spent a summer traveling across the U.S. with 40 other teens. With a background in magazine publishing and content marketing, she’s also a self-professed cruise nerd. When she’s not editing, writing or content creating, you can find her in Pilates, walking her dog and enjoying South Florida life.

Favorite Travel Memory

An annual New Kids on the Block cruise!