Teaming Up for Success

Henry is part of the destination optimization team and helps organize and implement the education side of the programs, including leading seminars and hosting office hours. In Henry's spare time, you can find him exploring new places by land or by sea with wife and two pups.

Favorite Travel Memory

Easily the opportunity to drive up and down and across the state of Wyoming to host seminars and help promote those destinations with organic digital marketing.

Emily merges creative storytelling with data-informed strategy to create compelling content in our hospitality team. Based outside of Phoenix, she enjoys baking, needlework and exploring local spots with her husband and their greyhound, Tobey.

Favorite Travel Memory

I was able to travel to Melbourne, Australia, to meet some of my husband's family and friends! It's such a beautiful country and I got to pet a koala; definitely worth the 19-hour flight.

With 25-plus years of experience, Carrieann oversees design execution and process and ensures adherence to client brands. From concepting and designing digital and print implementations, she's adept at identifying the perfect font treatment to tell an article’s story, searches out unexpected angles in photography and keeps us on track with publication schedules.

Favorite Travel Memory

Waking up in the Battlefield Bed & Breakfast in Gettysburg, Pennsylvania, and realizing how much American History was around me.

Hannah manages a content team in our DMO division, supporting content creation and strategy for more than 20 clients. When she's not digging into analytics or raiding the thesaurus for other ways to say "experience," she's listening to narrative podcasts or forcing an unwilling party to talk about the 2023 NBA Champion Denver Nuggets.

Favorite Travel Memory

After weeks in Budapest, my husband I thought we'd seen all there was to see. On our last full day, we stumbled upon a park with network of trails switchbacking up and down to city and river overlooks, monuments and statues. Each time we emerged from a forested patch, there was something new to surprise us — characteristic of the serendipitous nature of travel.

As a content manager in the hospitality division, Courtney's mind is always whirring with catch phrases, social captions and SEO keywords. If you can't find her, she's likely adding to her vocabulary with her nose in a book, chasing a ball around a soccer field or embarking on a high-altitude adventure in the Montana mountains.

Susan oversees workflow and day-to-day task management for a variety of client projects, from print production to website builds. She adapts quickly to ensure deadlines and client expectations are met, collaborating closely with both clients and internal teams to drive success from start to finish. Outside of work, you can find her exploring new restaurants, getting lost in a good book and planning her next travel adventure.

Favorite Travel Memory

Experiencing the infinite landscapes and waterfalls of Iceland on a five day road trip through the country. I can't wait to go back for another trip!

As part of the hospitality division, Susi is a master orchestrator who seamlessly brings together creative directors, designers, copywriters and clients. When she is not overseeing the production workflow from concept to delivery, she's planning a trip with her husband Peter to a music festival or winery, or to visit their three daughters who live in three different states.

Favorite Travel Memory

My daughter Meagan took me on an epic adventure searching for Tom Jones in Cardiff, Wales. Too much fun. (Never found Tom.)

Melissa has been creating, recreating and maintaining a diverse range of website projects at Miles now for 23-plus years and has expertise in web platforms and languages, server environments and database programming. She works remotely, making her home in Cedar Rapids, Iowa, with her husband and two children.

Favorite Travel Memory

ATV riding in South Dakota.

Chelsea is part of our media team, supporting media planners through execution, trafficking, reporting and vendor coordination, keeping things organized behind the scenes. When not working, she’s with her husband, daughter, and dog, Honey, enjoying Florida beach days and theme parks and getting competitive over Jeopardy! 

Favorite Travel Memory

A favorite travel memory is a family trip to Boston, where my husband grew up, with our almost one-year-old daughter. The trip included meaningful moments: her first flight, first Red Sox game and first steps, while also experiencing the city through my husband’s childhood memories.

Emily has spent much of her career in the hospitality and tourism industry and cannot imagine doing anything else. She loves supporting the people who make travel experiences possible. When she's not working, Emily enjoys spending time with her husband, Jesse, son Henry, and their dog Poppy. Living near Glacier National Park means plenty of time outside.

Favorite Travel Memory

One of my most special trips was bringing our son to Belize - our favorite fly fishing destination, for the first time.  From his first passport stamp to a small plane ride, cruising in a golf cart, splashing in the ocean, it felt like experiencing a place we love all over again through his eyes. 

Tiffany is an account manager based in Nashville, TN, who brings a thoughtful, people-first approach to connecting client goals with creative execution. Outside of work, Tiffany is a travel lover and new mom who married her best friend in 2023. These days, she spends her time soaking up life with her 5½-month-old son and their 3-year-old English Cream Golden Retriever, Nala, while dreaming up their next adventure.

Favorite Travel Memory

Tanzania will always hold a special place in my heart. I spent time there as a young girl, where my grandparents served as missionaries for many years and where my mom grew up as a missionary kid. The people are incredibly warm, and the wildlife and scenery are unlike anywhere else, truly breathtaking in every sense. 
 

Micaela works on the Brand USA team and works as a program manager. Outside of work, she is usually running, skiing, reading or planning her next trip.

Favorite Travel Memory

Spending time in South Africa was one of the coolest and most unique experiences of my life. I spent two weeks exploring Kruger National Park with one of my closest friends. We were fortunate enough to see all of the Big 5: lions, rhinos, leopards, elephants and buffalo! 

Mitch has been a developer at Miles since 2008, coding and executing responsive emails in HTML/CSS for destination and hospitality clients. When Mitch isn’t building emails, he is spending time with his family.

Favorite Travel Memory

My favorite travel memory was being a nomad in New Zealand for almost 2 months.

Kim manages the destination optimization program team, which helps DMOs provide value to their industry through education and activation. Previously she has been the company’s director of SEO and the director of digital marketing for the hospitality division. She launched some of the industry’s first destination websites in the late 90s.

Favorite Travel Memory

My 100 percent not-athletic family and I conquered the Cathedral Rock trail in Sedona, Arizona. With a 700-foot elevation gain in less than a mile, it was more precarious rock climb than a trail, but the payoff was a stunning panorama of the red-rock landscape. It is a cherished "we survived" family touchpoint now.

When Summer isn’t busy tracking and reporting on the performance of media campaigns for the hospitality performance team, she’s hunting down the latest trends and opportunities for improvement. A passionate traveler, she loves to explore new places, spend time with her German shepherd, Gunner, and spend time outdoors.

Favorite Travel Memory

My favorite travel memory was visiting Asia with my family. We saw the Great Wall and the Terracotta Warriors, and rode an elephant in Thailand. It was an unforgettable experience to be surrounded by so much history and culture and to share it with my family.

Debbie works with our client services team supporting DMOs and their teams across the country. She's the mom to three adult children and loves hiking, music, watching football and, of course, traveling.

Favorite Travel Memory

My favorite, outside of those with my family, would be in Brussels one December during their holiday markets. I spent every night in the square for hours just listening to music and watching the lights and people — it was magical!

Dylan's work at Odyssey focuses on the intersection of storytelling, production, audience development. As co-founder and creative director of AtlasObscura.com, Dylan grew the company into an international travel brand. Co-author of three New York Times bestselling books and creator of the number one travel podcast in the US, Dylan is also a big nerd and dad of two based in the Hudson Valley.

Favorite Travel Memory

I loved visiting the Queshuachaca, also known as the Last Incan Bridge, a rope bride re-woven from grass every year since the Incan empire. Both a cultural and engineering marvel! 

Carson is a part of our SEM/social team where she works across many clients. A native Floridian, she loves spending time on the water and exploring the state's hidden gems. She is also an avid yogi and likes to bring her adorable miniature Bernedoodle named Winston around town.

Favorite Travel Memory

When I was 16, my dad and I went to Peru and hiked the Inca Trail. We spent three nights camping on the trail and ended our four4-day hike at the Sun Gate at Machu Picchu. It was the trip of a lifetime, not only to spend it with my dad, but to see such ancient ruins and history up close and personal.

A content manager on the hospitality team, Tessa serves up strategic, thoughtful content for our clients. When she’s not putting together a content strategy or crafting an email or ad, she loves spending time with her family, dreaming up her next slow-travel trip or simply staying in and binging "Star Wars" with a giant bowl of pasta.

Lindsay's work can be found at the intersection of creativity and data. When she isn't crafting content, she can be found photographing something or working her way through a new cookbook. She has a clear passion for food and beverage photography and is close to documenting her 100th wedding ceremony.

Favorite Travel Memory

Apart from time with my dog, Scout, a cup of black coffee is my favorite little mercy. When solo-traveling through Copenhagen, I made sure to stop and sit in as many coffee shops as I could, totaling 10 over the course of three days. It was lovely!

Nadja is part of our Operations team, where she serves as an internal strategist, consultant and implementer on a variety of initiatives. She lives in Miami and loves to spend her free time trying new restaurants, exploring the local arts scene and taking her rescue pup Ziba on adventures. When she's not doing that, she's eagerly planning new trips here and abroad for her and her boyfriend.

Lee is part of the SEO team and develops SEO strategies for his clients to generate organic website traffic and appear at the top of search engines results pages for their specific destinations. When he is not working, Lee enjoys spending time with his wife discovering great new restaurants.

Favorite Travel Memory

Overlooking the Pacific Ocean from a cliff on the west side of Kauai.

Amy is an advertising account manager for team Brand USA. She and her husband are Connecticut natives (a split Patriots/Giants household, but both die-hard Red Sox fans). Some of her favorite hobbies are camping on Gulf Coast beaches, biking around Dunedin, Florida, and traveling to the mountains for skiing.

Luke is an account coordinator and works mainly with St. Pete/Clearwater. His attention to detail and ability to multitask helps the team deliver exceptional value to each client. Outside of work, he can be found throwing the ball for his dog Fisher, cooking spicy food or biking with his wife.

Favorite Travel Memory

A favorite travel memory is getting to travel to Germany with my dad in 2014. We were able to travel by train and visit Munich, Stuttgart, Berlin, Frankfurt and many other small towns. The highlight of the trip was getting to go to a football (soccer) match and experience the amazing atmosphere.

With a background in reality TV production, Christie brings her storytelling skills and logistical know-how to the Odyssey Studios team, helping craft immersive experiences that whisk audiences away to distant places. She has traveled the globe working on some of your favorite reality shows. Now based in Los Angeles, she is passionate about baking, snowboarding and diving into true crime podcasts.

Favorite Travel Memory

Spending over a month in South Africa while filming a season of Naked & Afraid. We saw giraffes, hippos, elephants, crocodiles and much more.

As part of the digital product team, Amy combines her eye for detail with technical knowhow to produce stunning websites. When she’s not wrangling pixels into place, she enjoys reading, dabbling in fiber arts and spending time with her husband and two children.

Favorite Travel Memory

Hiking in Haleakala National Park on Maui is not something I will soon forget. The scenery — including a bamboo forest — was amazing and the hike ended at a huge waterfall, Waimoku Falls. It felt like a completely different world.

Chris is a designer whose work spans multiple clients and teams. He creates for print, web, html5 and logos, among many other things. When he's not head-down focused on design, you'll find him with his pug Mabel, in the kitchen, playing his bass or out frolicking in nature.

Favorite Travel Memory

I was in Norway for a celebration of my grandfather — his sculpture of Lincoln in Oslo stands as the only one by an artist other than Gustav Vigeland in Frogner Park. My best memory was a midnight row across one of the widest points of the widest fjord in Norway, the Geirangerfjord. Sunlight bathed the mountain peaks as we tried to outrace a gigantic oil tanker. We lived.

An accomplished art director, Megan works closely with the Brand USA team, skillfully managing the Global Inspiration Program's print materials. Outside of work, Megan has a keen eye for finding beauty in everyday life, pursuing hobbies like photography, drawing and DIY house projects. She also shares her heart with her husband and their dogs, Bella, Tucker, and Miley.

Favorite Travel Memory

I had an unforgettable 10-day journey through Spain with my family. From the ancient city of Toledo to the fine art in Madrid and the breathtaking beauty of Granada's Alhambra, every moment was a captivating adventure. Exploring the vibrant culture, savoring delicious paella and sharing laughter with my loved ones made this escapade truly magical.