Meet Miles

Teaming Up for Success

Courtney Miranda pulls a suitcase behind her in Granada, Spain
Miranda Maisto in Zion National Park, UT
Luke Neumann on a beach
Steve Vaughn in Hawaii wearing a lei with a pineapple beverage in front of him
Jeff Coopes running in Ireland
Adis Handanovic on a sidewalk alongside a Venice canal
Ileana Frascone in Rome
Ben Walton shows off a snook he caught in Florida
Andrew Cantrell in ski gear in the snow
George Mora in Horseshoe Bend, AZ
Najauna White in front of the Eiffel Tower in Paris
Lauren Fox in front of Cloud Gate in Chicago
A picture of Andy next to a cabin in snowy Tennessee
A photo of CA near mountains
A scenic photo of David near a mountain range.
A photo of Taylor on a deck.
A photo of August posing near a historical building.
A photo of Roxanne hiking in New Zealand.
A photo of Maya in India.
A photo of CA near mountains
A photo of Shiann in between mountains.
A photo of Emily on the beach while the sun sets.
Man and woman on boat
A photo of Josh snowboarding in Utah.

At Miles, we are united by more than our love of travel: Our worldwide team of experts helps destinations and resorts navigate today's complex marketing landscape. Together, we embrace innovation, creativity and doing things differently to deliver unparalleled results.

 
 

Our Team

Roger Miles

Roger Miles

Chairman

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Roger Miles

Chairman

Roger Miles

With a strong sense of direction and a great sense of humor, Roger has led the company since its purchase in 1990, growing the business from a local Florida visitor guide network to an innovative, successful international travel marketing organization.

David with drum

David Traudt

Data Analyst

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David Traudt

Data Analyst

David with drum

David creates and automates reporting, troubleshoots data problems and maintains our internal budget/forecast planning tools. He has a degree in Physics from University of Colorado but never worked in that field—unless you count his home brewing of craft beers—and is equally at home on the beach or the ski slopes.

Jeff Coopes paddleboards in Spanish Point, FL
Jeff Coopes runs in South Dakota
Jeff Coopes running in Ireland

Jeff Coopes

System Administrator

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Jeff Coopes

System Administrator

Jeff Coopes paddleboards in Spanish Point, FL
Jeff Coopes runs in South Dakota
Jeff Coopes running in Ireland
"We hire the best people, get out of their way and let them shine"

Jeff has been in our IT department for nearly 30 years. When he's not putting out fires or searching for the next useful tools, he can be found running and biking around town or paddleboarding in the mangroves.

Favorite Travel Memory

After a day of hiking in Custer State Park in South Dakota, we rushed out to Wildlife Loop Road in hopes of seeing some bison before sunset. We were not disappointed! A million bison crossed the road right in front of our van.

Kelly Reading in the Passo Robles area, CA
Kelly Reading in Belfast, Ireland
Kelly Reading in Connemara, Ireland

Kelly Reading

Print Procurement & Circulation Manager

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Kelly Reading

Print Procurement & Circulation Manager

Kelly Reading in the Passo Robles area, CA
Kelly Reading in Belfast, Ireland
Kelly Reading in Connemara, Ireland
"Dedicated, hardworking and passionate are words that describe the Miles team."

Kelly handles all aspects of print procurement and circulation management, as it relates to all print projects for the company. Outside of work you will find Kelly off visit Family spread out all over the US and Ireland always including a visit to the local art museum.

Favorite Travel Memory

A shared taxi ride from Dublin to Belfast gave me an opportunity hear from the taxi driver and a local woman sharing their perspectives on the Northern Irish troubles. She shared a song and the story of the American Choctaw Indians helping the Irish, which I did not know.

A photo of Missy posing with trees.
A photo of Missy walking through a path at a winery.
A photo of Missy with her partner.
A photo of Missy posing with the Chicago Bean.
A photo of Missy on a boat.

Missy Tanner

Business Development Manager

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Missy Tanner

Business Development Manager

A photo of Missy posing with trees.
A photo of Missy walking through a path at a winery.
A photo of Missy with her partner.
A photo of Missy posing with the Chicago Bean.
A photo of Missy on a boat.
"At Miles, the love of travel is evident from everyone I talk to!"

Missy is joining the DMO sales team as a business development manager. She has decades of experience in sales and marketing as well as film and TV production. She has even had some success behind the camera in a few hit films but prefers to travel and read these days.

Jodi Geller in NYC
Jodi Geller in CT
Jodi Geller in Sonoma County
Jodi Geller in Bahamas

Jodi Geller

Content Director

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Jodi Geller

Content Director

Jodi Geller in NYC
Jodi Geller in CT
Jodi Geller in Sonoma County
Jodi Geller in Bahamas
"I love having the chance to combine my professional skills and experience with my personal passion: travel. There’s nothing better than doing what you love for “work.”"

Jodi was bitten by the travel bug at 14 when she spent a summer traveling across the U.S. with 40 other teens. With a background in magazine publishing and content marketing, she’s also a self-professed cruise nerd. When she’s not editing, writing or content creating, you can find her in Pilates, walking her dog and enjoying South Florida life.

Favorite Travel Memory

An annual New Kids on the Block cruise!

A photo of Roxanne overlooking Kyoto.
A photo of Roxanne and family in New Zealand.
A photo of Roxanne rowing at Kickapoo Park.
A photo of Roxanne hiking in New Zealand.

Roxanne Steinhoff

General Counsel

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Roxanne Steinhoff

General Counsel

A photo of Roxanne overlooking Kyoto.
A photo of Roxanne and family in New Zealand.
A photo of Roxanne rowing at Kickapoo Park.
A photo of Roxanne hiking in New Zealand.

As Miles' in-house attorney, Roxanne oversees all things legal across the Miles family of companies. When she’s not wading through contracts or deciphering regulations, you can find her outdoors, playing sports, traveling and spending time with family and friends on the water.

Favorite Travel Memory

Taking my parents on a trip of a lifetime to New Zealand with a brief stopover in Tahiti. My parents made travel a priority growing up and always encouraged my sister and me to explore the world. Spending that time together, seeing new places as a family, was a gift for all of us.

Dana Behnfield in Hawaii
Dana Behnfield with a very large tree in Portugal
Dana Behnfield in Sedona, AZ
Dana Behnfield in skiing in Snowshoe, WV
Dana Behnfield on a coastal cliff in Portugal

Dana Behnfield

Associate Media Director

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Dana Behnfield

Associate Media Director

Dana Behnfield in Hawaii
Dana Behnfield with a very large tree in Portugal
Dana Behnfield in Sedona, AZ
Dana Behnfield in skiing in Snowshoe, WV
Dana Behnfield on a coastal cliff in Portugal

Dana’s work combines creative and data-driven thinking to implement well-rounded media plans for our clients. When she's not cooking up the next best campaign strategy, you'll likely find her enjoying all that her hometown of Denver has to offer with her husband and two dogs, Kermit and Cookie.

Aimee Kohler and child holding hands dancing
Aimee Kohler standing in front of a field with woods in the background

Aimee Kohler

Content Manager

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Aimee Kohler

Content Manager

Aimee Kohler and child holding hands dancing
Aimee Kohler standing in front of a field with woods in the background
"The people at Miles are positive, open and impactful."

Aimee is a content manager on the Brand USA team. She loves learning and writing about vibrant destinations. When she's not crafting copy or chasing her two awesome kids, she spends time at her local library.

Favorite Travel Memory

Summer vacations in Bethany Beach, Delaware.

Britt Mattie portrait in front of the ocean in Sarasota
Britt Mattie portrait in a restaurant
Britt Mattie freediving
Britt Mattie in front of a large rushing waterfall in Iceland

Britt Mattie

Content Manager

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Britt Mattie

Content Manager

Britt Mattie portrait in front of the ocean in Sarasota
Britt Mattie portrait in a restaurant
Britt Mattie freediving
Britt Mattie in front of a large rushing waterfall in Iceland
"Miles is cultured, genuine and the perfect combo of laid-back but hardworking."

Britt is a content manager for both digital and print projects — including monthly eNews, social campaigns, vacation planners and travel guides for clients such as Alaska, Florida, New Jersey and more. She enjoys being on, in or near the water at all times when she's not writing, proofing or coming up with a catchy headline.

Favorite Travel Memory

Traveling solo around Iceland during New Year's/my birthday and feeling wildly independent and free. But also really, really cold.

A photo of Joe in Paris with the Eifel tower in the background.
A photo of Joe near the shores of a beach in Hawai'i
A photo of Joe near a fountain in Rome.
A photo of Joe in Colorado in a field surrounded by mountains.
A photo of Joe in-between canyons in Utah.

Joe Vollbracht

Account Director

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Joe Vollbracht

Account Director

A photo of Joe in Paris with the Eifel tower in the background.
A photo of Joe near the shores of a beach in Hawai'i
A photo of Joe near a fountain in Rome.
A photo of Joe in Colorado in a field surrounded by mountains.
A photo of Joe in-between canyons in Utah.

Based in Denver, Joe brings nearly a decade of agency account management experience in marketing and advertising. In his role, he serves as a key account and strategic lead on clients like Bermuda, West Virginia and Niagara Falls USA. Outside of work, Joe enjoys hiking, exploring Denver’s food scene and staying up-to-date on pop culture.

Favorite Travel Memory

Hiking with my husband through all five picturesque villages of Cinque Terre along the Italian Riviera coastline - stopping in each village for fresh seafood, pasta or gelato and taking in the views and local culture.

Sebrina Williams in Cancun, Mexico
Sebrina Williams with a saguaro cactus in Phoenix, AZ
Sebrina Williams in front of the MGM Grand in Las Vegas
Sebrina Williams at a show in Las Vegas
Sebrina Williams in Las Vegas

Sebrina Williams

Director, Destination Partner Development

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Sebrina Williams

Director, Destination Partner Development

Sebrina Williams in Cancun, Mexico
Sebrina Williams with a saguaro cactus in Phoenix, AZ
Sebrina Williams in front of the MGM Grand in Las Vegas
Sebrina Williams at a show in Las Vegas
Sebrina Williams in Las Vegas
"The people at Miles are by far my favorite part about working here."

Sebrina specializes in creating customized packages and sharing the many benefits of advertising with the DMO of the Windy City, Choose Chicago. You can usually find her enjoying time with her husband, daughter, son and two Icelandic sheepdogs, or exploring new restaurants and traveling to any place with warmer winters than Chicago.

Favorite Travel Memory

Taking my daughter to Cancun for a girls trip before she headed off to college.

Lexie surrounded by historical buildings in Brussels.
Lexie at the Public Market in Seattle.
Lexie posing with the Maine mountainside behind her.
Lexie and her family on a Florida beach.
Lexie hiking in Utah.

Lexie Szewczyk

Account Supervisor

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Lexie Szewczyk

Account Supervisor

Lexie surrounded by historical buildings in Brussels.
Lexie at the Public Market in Seattle.
Lexie posing with the Maine mountainside behind her.
Lexie and her family on a Florida beach.
Lexie hiking in Utah.
"At Miles, I work with like-minded people who love to explore, try new things and push beyond comfort zones—in travel and in work. Work hard, travel often."

Lexie partners with cross-functional teams to keep campaigns on track, on brand and results-driven. A proud Milwaukee native, she loves beer, cheese and cheering on Giannis and the Milwaukee Bucks. When she’s not connecting the dots at work, she enjoys exploring new cities with her husband and three kiddos in tow.

Favorite Travel Memory

Honeymooning in Croatia. It was the perfect mix of relaxation and adventure. We island-hopped, enjoyed amazing food and drinks, explored small towns off the beaten path and even experienced a 100-year flood! 

Melissa Juneau on the sand in North Myrtle Beach, SC
Melissa Juneau in Sedona, AZ
Melissa Juneau in Gatlinburg, TN
Melissa Juneau ice skating on a lake in Wisconsin
Melissa Juneau inside the Minneapolis Skyway System

Melissa Juneau

Art Director

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Melissa Juneau

Art Director

Melissa Juneau on the sand in North Myrtle Beach, SC
Melissa Juneau in Sedona, AZ
Melissa Juneau in Gatlinburg, TN
Melissa Juneau ice skating on a lake in Wisconsin
Melissa Juneau inside the Minneapolis Skyway System
"I appreciate having amazing relationships with coworkers from across the country. Spending time virtually is great, but the best is when we travel and make memories together!"

Melissa is an art director and visitor-guide master who works with her team to develop and execute print and digital creative assets. She is a Wisconsin native who, when not shoveling snow, can be found trying out new recipes with her husband, crafting the last thing she saw on Pinterest or spending time on the water at her cabin on the lake.

Favorite Travel Memory

One of my favorite travel memories was catching freshly made hot rolls in mid-air during dinner at Lambert's Cafe in Ozark, Missouri, with my husband and his family. We all laughed out loud as the waitstaff yelled "hot rools!" and then a bun would fly through the air over our heads into an open hand!

Rebekah McLain in front of a stream in Guanella Pass in Colorado
Rebekah McLain canoeing the Wacissa River in Florida
Rebekah McLain at  Rocky Mountain National Park
Rebekah McLain in Iceland

Rebekah McLain

Senior Content Manager

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Rebekah McLain

Senior Content Manager

Rebekah McLain in front of a stream in Guanella Pass in Colorado
Rebekah McLain canoeing the Wacissa River in Florida
Rebekah McLain at  Rocky Mountain National Park
Rebekah McLain in Iceland
"At Miles, curiosity is seen as a value, not a bother."

Rebekah manages SEO sorcery and/or word nerdiness for Colorado, Capital Region USA, Maryland and Greeley. When her head's not buried in a website or print guide, it's wearing a hat for running trail races in which she will undoubtedly scrape a knee and meet a medic.

Favorite Travel Memory

It's a three-way tie between getting scoped by a shark while paddleboarding in Florida, hiking a questionable ledge to see puffins in Iceland and patting elephants on Singapore Zoo's Night Safari. Probably the elephants win because patting was involved.

Kelby Miller in an arid landscape with red rocks and buttes

Kelby Miller

Line Producer

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Kelby Miller

Line Producer

Kelby Miller in an arid landscape with red rocks and buttes

Kelby is a producer in Odyssey Studios, where she pulls all the pieces together for the next big photo or video shoot and brings creative visions to life. When not at her desk, she's likely in search of a great cup of coffee, delicious street snacks or a salty-spicy margarita. You may also find her paddle boarding, visiting a museum or exploring a neighborhood.

Favorite Travel Memory

Fresh coconuts and no internet on a remote island in Belize.

Melissa Bartalos
Melissa Bartalos in Budapest, Hungary
Melissa Bartalos in Zurich, Italy

Melissa Bartalos

Content Strategist

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Melissa Bartalos

Content Strategist

Melissa Bartalos
Melissa Bartalos in Budapest, Hungary
Melissa Bartalos in Zurich, Italy
"Bright, creative and passionate are words I would use to describe the people at Miles."

Mel creates high-performing web-content strategies and award-winning, brand-building creative work for interactive campaigns. She has a passion for inclusive content and sustainability. When she’s not crafting or optimizing content, she’s taking care of rescue rabbits, enjoying nature or exploring new places.

Favorite Travel Memory

Watching animals gather around a watering hole while on safari in Botswana.

Taryn Parker holding a steamed bun with chopsticks in Nagoya, Japan
Taryn Parker walks with elephants Chiang Mai, Thailand
Taryn Parker snowboarding in Zermatt, Switzerland
Taryn Parker hiking a mountain ridge in Honolulu, Hawai'i
Taryn Parker in Moab, Utah

Taryn Parker

Senior Art Director

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Taryn Parker

Senior Art Director

Taryn Parker holding a steamed bun with chopsticks in Nagoya, Japan
Taryn Parker walks with elephants Chiang Mai, Thailand
Taryn Parker snowboarding in Zermatt, Switzerland
Taryn Parker hiking a mountain ridge in Honolulu, Hawai'i
Taryn Parker in Moab, Utah
"Working in the travel and tourism industry is my favorite thing about Miles."

Taryn is a senior art director who is both analytical and creative, executing on ideas thoughtfully and strategically from concept through production. When she’s not solving creative problems, she’s planning her next adventure or hanging out with her husband, baby and cats.

Favorite Travel Memory

Going on a three-week adventure in Japan and Thailand with my now-husband. We went to Japan to ski, then shipped our ski stuff back to the United States before heading south to Thailand for warmer weather.

A photo of CA near mountains
CA clark in front of the hobbit homes in NZ
CA Clark in front of a boat and water

C.A. Clark

Vice President of AI

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C.A. Clark

Vice President of AI

A photo of CA near mountains
CA clark in front of the hobbit homes in NZ
CA Clark in front of a boat and water

C.A. is the vice president of AI and is based in New Zealand. He has been with Miles for over 20 years and has experience in just about every facet of digital destination marketing. A former expert motorcycle road racer, C.A. began riding motorcycles with his family at age 8. He’s owned dozens of motorcycles of every kind and attended training in nearly every type of motorcycle discipline.

In 2025, C.A. was named one of HSMAI's Top 25 Extraordinary Minds, a recognition that reflects his leadership in helping destinations and hospitality organizations navigate the practical implications of AI.

Jason Swancey and family

Jason Swancey

Advertising & Data Manager

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Jason Swancey

Advertising & Data Manager

Jason Swancey and family
"The people at Miles are welcoming, helpful and open-minded."

Jason is happiest when he sees partners get results from a successful program. A father of two and a former sports journalist, Jason is also a stand-up comedy nerd who loves to sing. When he’s not playing softball or wiffleball, he’s dreaming up a return trip to Chicago or trek to the mountains of Montana.

Favorite Travel Memory

The trip I just took to the Pacific Northwest with my girlfriend, hitting Portland, Seattle, Idaho and Montana. Amazing food and even better scenery.

A photo of Lex posing in front of a structure in Vietnam.
A photo of Lex holding fruit in Vietnam.
A photo of Lex posting with a statue in Malaysia.
A photo of Lex next to a sign in Vietnam.
A photo of Lex posing next to a Moab, Utah mural.

Alexis DeMelfy

Program Manager

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Alexis DeMelfy

Program Manager

A photo of Lex posing in front of a structure in Vietnam.
A photo of Lex holding fruit in Vietnam.
A photo of Lex posting with a statue in Malaysia.
A photo of Lex next to a sign in Vietnam.
A photo of Lex posing next to a Moab, Utah mural.

Lex is a program manager on our Brand USA team, where she leads projects with a strategic and detail-oriented approach. Outside of work, she enjoys getting lost in a great thriller on her Kindle, discovering new favorite restaurants and always planning future adventures with her fiancé.

Favorite Travel Memory

My favorite travel memory is backpacking across 9 countries in Asia with my boyfriend (now fiancé!) for five unforgettable months. It had always been a lifelong dream of mine, and getting to experience so many different cultures, cuisines and communities alongside the person I love most made it even more meaningful!

A photo of Shay on the Seattle ferry.
A photo of Shay outside Pike Place in Seattle.
A photo of Shay in Utah canyons.
A photo of Shay outside Olympic Park in Utah.
A picture of Shay at the Chicago bean.

Shay Read

Senior Art Director

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Shay Read

Senior Art Director

A photo of Shay on the Seattle ferry.
A photo of Shay outside Pike Place in Seattle.
A photo of Shay in Utah canyons.
A photo of Shay outside Olympic Park in Utah.
A picture of Shay at the Chicago bean.
"One of my favorite things about being a part of Miles is that our work not only inspires travel, but also expanded worldviews and more human connection."

Shay is a seasoned senior art director with a background in brand and campaign work, and her role focuses on finding a destination’s unique visual expression. When she’s outside the office, you can probably find her on a mountain or lacing up her roller skates in a big empty parking lot.

Favorite Travel Memory

Sitting above the clouds in the Andes, tea in hand, watching a sunrise on the Inca Trail near the Wiñay Wayna ruins.

Laura Mier in Wyoming
Laura Mier on a bicycle in a desert
Laura Mier on a cowboy hat and shirt with red flowers

Laura Mier

Senior Content Director

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Laura Mier

Senior Content Director

Laura Mier in Wyoming
Laura Mier on a bicycle in a desert
Laura Mier on a cowboy hat and shirt with red flowers
"Three words I would use to describe my teammates at Miles are creative, curious and collaborative. (And I would add FUN! I love hopping on impromptu Slack huddles for brainstorming sessions and chats.)"

Laura is a senior content director who has developed everything from state visitor guides to brand voice guidelines. She is passionate about establishing best practices for inclusive content strategy. In her free time, this Austinite can be found kayaking, hiking and birding.

Favorite Travel Memory

Celebrating New Year's Eve in Chiang Mai with chanting Buddhist monks as the night sky filled with illuminated paper lanterns.

Hanna Lester in Boulder, CO
Hanna Lester in Florence, Italy
Hanna Lester in Glacier National Park

Hanna Lester

Account Manager

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Hanna Lester

Account Manager

Hanna Lester in Boulder, CO
Hanna Lester in Florence, Italy
Hanna Lester in Glacier National Park

Hanna is an account manager who uses her skills to keep projects and client requests running smoothly. After graduating from Ole Miss, she moved out West and found a new passion for working in the travel and tourism industry. In her free time, you can catch her reading a good book, painting or exploring the outdoors of Colorado.

Randi Rogers
Randi Rogers
Randi Rogers

Randi Rogers

Chief Operating Officer

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Randi Rogers

Chief Operating Officer

Randi Rogers
Randi Rogers
Randi Rogers

Randi is the Chief Operating Officer and works alongside the senior leadership team on developing and implementing strategic organizational goals to steer the company’s future in a positive direction. When she's not in the office, she spends most of her time cheering on her daughter out on a soccer field somewhere around the country.

Dianne with fish

Dianne Gates

CFO

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Dianne Gates

CFO

Dianne with fish
"Our greatest strength at Miles is our ability to pivot — whether to address a need in the industry or address a need the client has, we are focused on what is needed and what is next."

As CFO, Dianne is all things financial and focused on growth and scaling the organization. When she is not working, she can be found training for a marathon or on a sailboat with her husband.

Favorite Travel Memory

Going to Vancouver, Canada, (my favorite place) with my siblings, our kids and my parents to celebrate their 60th wedding anniversary. My parents were both up there in years, so we rented them motorized scooters. My father, a former fighter pilot, was doing donuts on his scooter in the parking lot.

Angie Austin peeking our from behind a sign in Dutch that says "oversteken"
close-up portrait of a Angie Austin in front of the London eye

Angie Austin

Regional Director - Global Marketing

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Angie Austin

Regional Director - Global Marketing

Angie Austin peeking our from behind a sign in Dutch that says "oversteken"
close-up portrait of a Angie Austin in front of the London eye
"I feel so fortunate to work within a company culture that is constantly innovating and goal oriented."

As part of the Brand USA team, Angie thrives on strategizing and creating engaging international marketing plans for partners in the Southeast region. When she’s not traveling, she’s outside gardening, working on a home-improvement project, hiking in the Pacific Northwest or enjoying live music. She cohabitates with her two lovely cats, Barry and Nelly, outside of Seattle.

Favorite Travel Memory

In the Dutch countryside, we visited a dairy farm famous for its Gouda. We met the farmer, cows and the cheesemakers, who demonstrated the process from fresh milk to the final product. We also toured iconic windmills. Going inside a working windmill, it was super interesting to observe the mechanics, living quarters, and how they control the flooding and waterways.

Vito Zuppardo in front of the Eiffel Tower in Paris
Vito Zuppardo in front of London's Tower Bridge
Vito Zuppardo and family in Vail, CO
Vito Zuppardo on the field at an LSU football game in Baton Rouge

Vito Zuppardo

Vice President

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Vito Zuppardo

Vice President

Vito Zuppardo in front of the Eiffel Tower in Paris
Vito Zuppardo in front of London's Tower Bridge
Vito Zuppardo and family in Vail, CO
Vito Zuppardo on the field at an LSU football game in Baton Rouge
"It's a pleasure to work with such a smart group of people who create great work on behalf of our clients. "

Based in Baton Rouge, Vito applies his 25-plus years of marketing, advertising and account management experience to foster success among his clients. A fan of LSU and the Saints, he knows tailgating and shares his fall football weekends with his wife and two sons.

Favorite Travel Memory

Seeing the New Orleans Saints play in London! Although we lost, it was still an awesome experience.

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