Meet Miles

Teaming Up for Success

Courtney Miranda pulls a suitcase behind her in Granada, Spain
Miranda Maisto in Zion National Park, UT
Luke Neumann on a beach
Steve Vaughn in Hawaii wearing a lei with a pineapple beverage in front of him
Jeff Coopes running in Ireland
Adis Handanovic on a sidewalk alongside a Venice canal
Ileana Frascone in Rome
Ben Walton shows off a snook he caught in Florida
Andrew Cantrell in ski gear in the snow
George Mora in Horseshoe Bend, AZ
Najauna White in front of the Eiffel Tower in Paris
Lauren Fox in front of Cloud Gate in Chicago
A picture of Andy next to a cabin in snowy Tennessee
A photo of CA near mountains
A scenic photo of David near a mountain range.
A photo of Taylor on a deck.
A photo of August posing near a historical building.
A photo of Roxanne hiking in New Zealand.
A photo of Maya in India.
A photo of CA near mountains
A photo of Shiann in between mountains.
A photo of Emily on the beach while the sun sets.
Man and woman on boat
A photo of Josh snowboarding in Utah.

At Miles, we are united by more than our love of travel: Our worldwide team of experts helps destinations and resorts navigate today's complex marketing landscape. Together, we embrace innovation, creativity and doing things differently to deliver unparalleled results.

 
 

Our Team

Melissa Anderson at Yellowstone National Park
Melissa Anderson and family at Yellowstone National Park
Melissa Anderson and family at Devils Tower, WY
Melissa Anderson and family at the 45th Parallel in Yellowstone National Park

Melissa Anderson

Development Manager

Melissa Anderson

Development Manager

Melissa Anderson at Yellowstone National Park
Melissa Anderson and family at Yellowstone National Park
Melissa Anderson and family at Devils Tower, WY
Melissa Anderson and family at the 45th Parallel in Yellowstone National Park

Melissa has been creating, recreating and maintaining a diverse range of website projects at Miles now for 23-plus years and has expertise in web platforms and languages, server environments and database programming. She works remotely, making her home in Cedar Rapids, Iowa, with her husband and two children.

Favorite Travel Memory

ATV riding in South Dakota.

A photo of Victoria and someone with a Jazz jersey at Mardi Gras
A photo of Victoria with a Mariachi band
A photo of Victoria skiing.
A photo of Victoria and someone above a lake.
A photo of Victoria skiing in Breckenridge.

Victoria Voisin

Account Supervisor

Victoria Voisin

Account Supervisor

A photo of Victoria and someone with a Jazz jersey at Mardi Gras
A photo of Victoria with a Mariachi band
A photo of Victoria skiing.
A photo of Victoria and someone above a lake.
A photo of Victoria skiing in Breckenridge.
"Having the chance to share Louisiana culture with the entire world is one of my favorite things about working at Miles."

Victoria blends creativity and strategy to elevate Louisiana’s story on a national stage. As an account supervisor, she leads efforts for the Louisiana Office of Tourism, showcasing the state’s culture and experiences to inspire travelers. Her background spans destination marketing, social media and public relations, giving her a well-rounded perspective on connecting audiences with unforgettable places. When she isn’t crafting campaigns, you’ll likely find her traveling, enjoying the outdoors or spending time with her family and friends.

Favorite Travel Memory

Eating doughnuts on Pike's Peak!

Hanna Lester in Boulder, CO
Hanna Lester in Florence, Italy
Hanna Lester in Glacier National Park

Hanna Lester

Account Manager

Hanna Lester

Account Manager

Hanna Lester in Boulder, CO
Hanna Lester in Florence, Italy
Hanna Lester in Glacier National Park

Hanna is an account manager who uses her skills to keep projects and client requests running smoothly. After graduating from Ole Miss, she moved out West and found a new passion for working in the travel and tourism industry. In her free time, you can catch her reading a good book, painting or exploring the outdoors of Colorado.

Steve Vaughn
Steve Vaughn near the water's edge in Seattle
Steve Vaughn playing the tuba
Steve Vaughn in Hawaii wearing a lei with a pineapple beverage in front of him
Steve Vaughn with the Seattle skyline in the distance

Steven Vaughn

Web Developer

Steven Vaughn

Web Developer

Steve Vaughn
Steve Vaughn near the water's edge in Seattle
Steve Vaughn playing the tuba
Steve Vaughn in Hawaii wearing a lei with a pineapple beverage in front of him
Steve Vaughn with the Seattle skyline in the distance
"My favorite thing about working at Miles is getting to be a part of a great team that is incredibly supportive and understanding, while also having high expectations for our work. "

Steve is a web developer with a knack for captivating animations. When he's not building sites, he's a seasoned symphony musician, and can be seen performing with orchestras across Colorado. Outside of work and music, Steve loves exploring breweries worldwide with his wife Jessica.

Favorite Travel Memory

During my recent trip to Seattle, I stayed with a local friend who provided us an insider's tour of the city's vibrant food and beer scenes. Beyond that, he offered invaluable insights into the distinctive cultures of various neighborhoods, enriching our experience and truly leaving a lasting impact on our visit.

Jessica Hill in Costa Rica
Jessica Hill in Destin, FL
Jessica Hill in Destin, FL

Jessica Hill

Paid Media Analyst

Jessica Hill

Paid Media Analyst

Jessica Hill in Costa Rica
Jessica Hill in Destin, FL
Jessica Hill in Destin, FL
"Working alongside intelligent, curious and inspiring individuals is one of my favorite things about working at Miles. I am constantly encouraged by my peers to dive deeper into my education, and find my passion within the hospitality industry."

A paid media analyst on the hospitality team, Jessica manages and optimizes paid social, paid search and programmatic campaigns to align with client goals. She is continually educating herself on the ever-changing marketing landscape through the digital-marketing masters program at Wake Forest University.

Favorite Travel Memory

I took an amazing trip to Costa Rica. Surfing, riding ATVs and deep-sea fishing were the highlights of the unforgettable adventure.

Maria Pane in Santa Barbara, CA
Maria Pane at Cloud Gate in Chicago
Maria Pane in front of the ferris wheel at Disneyland
Maria Pane in Philadelphia, PA

Maria Pane

Associate Media Planner

Maria Pane

Associate Media Planner

Maria Pane in Santa Barbara, CA
Maria Pane at Cloud Gate in Chicago
Maria Pane in front of the ferris wheel at Disneyland
Maria Pane in Philadelphia, PA
"Knowledgeable, communicative and curious are three words I'd use to describe the people at Miles."

Maria is an associate media planner who works with both hospitality and DMO clients executing media plans. When she is not calculating CTR, you will likely find her exploring Philadelphia with her partner or writing in a coffee shop.

Favorite Travel Memory

Eating over a dozen different kinds of gelato at a festival in Rome!

Camron Reid in London with Big Ben and the River Thames in the background
Camron Reid at the Biltmore Estate in Asheville
Camron Reid at the Cliffs of Mohr in Ireland

Camron Reid

Account Director

Camron Reid

Account Director

Camron Reid in London with Big Ben and the River Thames in the background
Camron Reid at the Biltmore Estate in Asheville
Camron Reid at the Cliffs of Mohr in Ireland
"I love working with a team that thrives on developing innovative solutions for our clients’ marketing challenges. Our employees are enthusiastic about continual improvement, which manifests in measurable results for our clients. "

Combining a creative and data-driven approach to our hospitality clients’ marketing needs, Camron's award-winning work on behalf of clients, including Hawks Cay and Hilton Sandestin, has resulted in significant revenue and performance gains. Camron is an avid foxhunter and lives on a horse farm with her husband, dogs, cats, chickens and horses.

Favorite Travel Memory

We drove the Ring of Kerry on St. Patrick’s Day and had the road to ourselves since tours were closed for the holiday. We were delighted to find authentic local festivals in the small towns along the route. The locals were so kind and welcoming, and the land is gorgeous!

woman high up in a building in front of a city scape
a couple standing on a rock in front of mountains
a couple standing in front of colorful buildings

Katie Smith

Graphic Designer

Katie Smith

Graphic Designer

woman high up in a building in front of a city scape
a couple standing on a rock in front of mountains
a couple standing in front of colorful buildings
"I am surrounded by thoughtful people who strive to build each other up and help each other out. "

Katie is a graphic designer on our creative team who works on creating visitor guides as well as other design projects that come our way. Outside of work, she enjoys spending time outdoors exploring a number of hiking trails across the state of Arkansas, as well as tapping into her creative side through painting, drawing and calligraphy. 

Favorite Travel Memory

Most recently, I had the opportunity to visit Taos, New Mexico where I went skiing for the first time. When I wasn't on the slopes (trying not to wipe out) I explored a number of art galleries in the town and got to see some extraordinary pieces created by locals.

A photo of Eddie with a sword and shield looking at a cardboard dragon
A photo of Eddie next to the Dr. Who telephone booth

Edward Fuller

Web Developer

Edward Fuller

Web Developer

A photo of Eddie with a sword and shield looking at a cardboard dragon
A photo of Eddie next to the Dr. Who telephone booth

Eddie is a Drupal developer for the client web support team. When he's not busy throwing together new websites or solving technical issues, he's a fan of animation, movies and TV. He's also got a passion for 3D printing and gaming. While he has resided in St. Louis for the past 10 years, he's originally from Robinson, Illinois, home of the Heath candy bar.

Favorite Travel Memory

Driving from St. Louis to Georgia just so he could have his "Clark Griswold" moment.

A photo of Lillian with the sea as a backdrop
A photo of Lillian with a snowy backdrop
A photo of Lillian with the city of Lisbon as a backdrop
A photo of kayaking in a cave

Lillian Rexford

Account Manager

Lillian Rexford

Account Manager

A photo of Lillian with the sea as a backdrop
A photo of Lillian with a snowy backdrop
A photo of Lillian with the city of Lisbon as a backdrop
A photo of kayaking in a cave
"The people who work at Miles are always open to help, passionate about their clients and travel destinations, and just overall really fun people. "

Lillian is a part of the account management team at Miles Partnership. When she isn’t working, you can find her going to the beach, figure skating or spending time with her friends and family in her hometown Orlando, Florida. 

Favorite Travel Memory

Exploring the hidden cave networks and gardens in Quinta da Regaleira in Sintra, Portugal. 

Ashlyn Johnson in Chicago in winter
Ashlyn Johnson ziplining in Costa Rica
Ashlyn Johnson on a rocky shoreline in Costa Rica
Ashlyn Johnson in front of a rock wall with fields, a lake and the Blue Ridge Mountains in the distance

Ashlyn Johnson

Account Manager

Ashlyn Johnson

Account Manager

Ashlyn Johnson in Chicago in winter
Ashlyn Johnson ziplining in Costa Rica
Ashlyn Johnson on a rocky shoreline in Costa Rica
Ashlyn Johnson in front of a rock wall with fields, a lake and the Blue Ridge Mountains in the distance
"The people at Miles are collaborative, innovative and passionate. "

Ashlyn is part of our VISIT FLORIDA team. As a Jacksonville native, she loves to travel anywhere there is a beach. In her free time she enjoys hanging out with friends and family, trying new restaurants or exploring the outdoors in south Georgia where she currently lives.

Andrea Valentini standing in a doorway in a blue dress
Andrea Valentini standing in front of colorful buildings in Scotland
Andrea Valentini on a rope swing in Italy
Andrea Valentini in England

Andrea Valentini

Account Manager

Andrea Valentini

Account Manager

Andrea Valentini standing in a doorway in a blue dress
Andrea Valentini standing in front of colorful buildings in Scotland
Andrea Valentini on a rope swing in Italy
Andrea Valentini in England
"I love the collaboration and connections within the Miles Partnership team. Everyone cares so deeply about their clients and teammates. Watching the team's enthusiasm for projects and eagerness to learn is inspiring."

Andie joins the hospitality team, bringing a diverse professional background spanning SEO, public relations and marketing. When she’s not strategizing, she is likely on a hike, concocting a new pasta sauce recipe or cuddled up reading a book with her corgi, Eloise.

Favorite Travel Memory

One of my closest friends of nearly a decade is from Manchester, England, and there is nothing I love more than going for a walk or having a coffee in a new little town with her, friends and family. I love to travel to destinations I've never seen, but traveling to see friends in comforting places warms the soul.

Lee Martinez standing at overlook
Lee Martinez standing at overlook

Lee Martinez

SEO Strategist

Lee Martinez

SEO Strategist

Lee Martinez standing at overlook
Lee Martinez standing at overlook
"Miles has many strengths — one of them is work-life balance. The other strength is the skills that every employee brings to the table."

Lee is part of the SEO team and develops SEO strategies for his clients to generate organic website traffic and appear at the top of search engines results pages for their specific destinations. When he is not working, Lee enjoys spending time with his wife discovering great new restaurants.

Favorite Travel Memory

Overlooking the Pacific Ocean from a cliff on the west side of Kauai.

A photo of Joy in Amsterdam.
A photo of Joy in the deserts of Sante Fe.
A photo of Joy skiing in Aspen.
A photo of Joy jumping on the beach.

Joy Hamilton

Content Manager

Joy Hamilton

Content Manager

A photo of Joy in Amsterdam.
A photo of Joy in the deserts of Sante Fe.
A photo of Joy skiing in Aspen.
A photo of Joy jumping on the beach.

Joy creates and optimizes content for our clients, bringing a strategic approach shaped by her background in research and editorial strategy. Outside of work, you’ll find her learning a new line dance, suffering up a mountain on whatever gear the season calls for or soaking in a hot spring. 

Favorite Travel Memory

When a winter transportation strike in Paris forced us to explore on foot, we experienced the city’s character in an intimate way. Plus, it came with a hearty supply of streetside roasted chestnuts.

Susi Robichaux
Susi Robichaux interacts with giraffes at Alabama Safari Park
Susi Robichaux takes a bite out of a beignet at Cafe Du Monde in New Orleans
Susi Robichaux on a street topped with purple parasols in Cartagena, Colombia

Susi Robichaux

Senior Project Manager

Susi Robichaux

Senior Project Manager

Susi Robichaux
Susi Robichaux interacts with giraffes at Alabama Safari Park
Susi Robichaux takes a bite out of a beignet at Cafe Du Monde in New Orleans
Susi Robichaux on a street topped with purple parasols in Cartagena, Colombia
"At Miles we value collaboration and partnerships and emphasize building strong internal and external working relationships to achieve success and satisfaction."

As part of the hospitality division, Susi is a master orchestrator who seamlessly brings together creative directors, designers, copywriters and clients. When she is not overseeing the production workflow from concept to delivery, she's planning a trip with her husband Peter to a music festival or winery, or to visit their three daughters who live in three different states.

Favorite Travel Memory

My daughter Meagan took me on an epic adventure searching for Tom Jones in Cardiff, Wales. Too much fun. (Never found Tom.)

Nicole McQuillen in front of the Eiffel tower
Nicole McQuillen in NYC
Nicole McQuillen smiling with her boyfriend on a balcony

Nicole McQuillen

Associate Media Planner

Nicole McQuillen

Associate Media Planner

Nicole McQuillen in front of the Eiffel tower
Nicole McQuillen in NYC
Nicole McQuillen smiling with her boyfriend on a balcony

Nicole's past experience in destination and tourism makes her a great fit as our Associate Media Planner. When she's not strategizing plans, she can be found at her local Pilates studio or with her husband and their cat, Poe.

Favorite Travel Memory

My favorite travel memory is visiting Paris with my family. I'll never forget walking through the underground catacombs and seeing the Eiffel Tower light up at night!

A photo of Josh and his partner with the NYC skyline in the background.
A cinematic photo of Josh on top of a hill.
A photo of Josh near a lake in Colorado.
A photo of Josh biking down a hill in Colorado.
A photo of Josh snowboarding in Utah.

Josh Lawrence

Business Solutions Architect

Josh Lawrence

Business Solutions Architect

A photo of Josh and his partner with the NYC skyline in the background.
A cinematic photo of Josh on top of a hill.
A photo of Josh near a lake in Colorado.
A photo of Josh biking down a hill in Colorado.
A photo of Josh snowboarding in Utah.

Josh is part of the operations team and oversees the company's use of Wrike. He helps teams optimize their use of the PM tool so they can work as effectively as possible. Outside of work, he's probably outside mountain biking or skiing. Colorado has some of the most beautiful trail networks and outdoor areas, and he's trying to see as much as he can.

Elodie in Yosemite
Elodie overlooking San Francisco
Elodie standing in front of a lake

Elodie Badoual

Account Director

Elodie Badoual

Account Director

Elodie in Yosemite
Elodie overlooking San Francisco
Elodie standing in front of a lake

Elodie is a seasoned Account Director with a global footprint. Her professional journey, spanning from France to Germany, China, Thailand, and Silicon Valley—has forged an unparalleled outlook on Business Operations and Marketing. Outside of work, she relishes traveling with her family. A true foodie at heart, she delights in exploring diverse cuisines. Additionally, she's a devoted meditation enthusiast, finding solace and balance in the practice.

Woman holding wine glass
People by waterfall
Woman and man near mountain
woman traveling
Man and woman on boat

Susan Schuldt

Senior Project Manager

Susan Schuldt

Senior Project Manager

Woman holding wine glass
People by waterfall
Woman and man near mountain
woman traveling
Man and woman on boat

Susan oversees workflow and day-to-day task management for a variety of client projects, from print production to website builds. She adapts quickly to ensure deadlines and client expectations are met, collaborating closely with both clients and internal teams to drive success from start to finish. Outside of work, you can find her exploring new restaurants, getting lost in a good book and planning her next travel adventure.

Favorite Travel Memory

Experiencing the infinite landscapes and waterfalls of Iceland on a five day road trip through the country. I can't wait to go back for another trip!

Lindsay Pace at Red Rocks Amphitheatre in Denver, CO
Lindsay Pace in front of a colorful muraled wall

Lindsay Pace

Content Manager

Lindsay Pace

Content Manager

Lindsay Pace at Red Rocks Amphitheatre in Denver, CO
Lindsay Pace in front of a colorful muraled wall
"I love learning about the communities we serve and am grateful for the humble ways our work empowers travelers. "

Lindsay's work can be found at the intersection of creativity and data. When she isn't crafting content, she can be found photographing something or working her way through a new cookbook. She has a clear passion for food and beverage photography and is close to documenting her 100th wedding ceremony.

Favorite Travel Memory

Apart from time with my dog, Scout, a cup of black coffee is my favorite little mercy. When solo-traveling through Copenhagen, I made sure to stop and sit in as many coffee shops as I could, totaling 10 over the course of three days. It was lovely!

Hannah Brown in Budapest
Hannah Brown in Kyoto, Japan
Hannah Brown in San Diego, CA
Hannah Brown in Kyoto, Japan
Hannah Brown on a bike ride in Rome, Italy

Hannah Brown

Vice President, Content Services

Hannah Brown

Vice President, Content Services

Hannah Brown in Budapest
Hannah Brown in Kyoto, Japan
Hannah Brown in San Diego, CA
Hannah Brown in Kyoto, Japan
Hannah Brown on a bike ride in Rome, Italy
"Our greatest strength is our willingness to change course and adapt when trends, obstacles and new information call for it."

Hannah manages a content team in our DMO division, supporting content creation and strategy for more than 20 clients. When she's not digging into analytics or raiding the thesaurus for other ways to say "experience," she's listening to narrative podcasts or forcing an unwilling party to talk about the 2023 NBA Champion Denver Nuggets.

Favorite Travel Memory

After weeks in Budapest, my husband I thought we'd seen all there was to see. On our last full day, we stumbled upon a park with network of trails switchbacking up and down to city and river overlooks, monuments and statues. Each time we emerged from a forested patch, there was something new to surprise us — characteristic of the serendipitous nature of travel.

Laura Libby
Laura Libby at Coors Field in Denver
Laura Libby in Denver
Laura Libby laughs while holding her carryon luggage in an airport

Laura Libby

President, Destination Marketing

Laura Libby

President, Destination Marketing

Laura Libby
Laura Libby at Coors Field in Denver
Laura Libby in Denver
Laura Libby laughs while holding her carryon luggage in an airport
"My favorite thing about working at Miles is the entrepreneurial spirit that is woven into every role and product within the company. Curiosity pushes us to try new ideas and approaches."

Laura's focus is on developing growth plans for clients and our teams. She is based in Denver and you can often find her cheering on the Denver Nuggets, reading another mystery novel or enjoying mac and cheese.

Favorite Travel Memory

I was chaperoning high-school musicians on a European music tour. Our first night in Switzerland, I stopped by one of the girls’ rooms. My knock on the door was met enthusiastically by a girl declaring their room had a “washing machine” in it and insisted I come see it. I discovered they were “washing” their clothes in the bidet! What could I say? I suggested they keep it a secret or else they would have to do everyone’s laundry on the trip.

Kelly Brown kneeling in the snow in Colorado
Kelly Brown at a lake in Colorado
Kelly Brown
Kelly Brown sailing in Captiva, FL
Kelly Brown with her dog in a field in Colorado

Kelly Brown

Digital Product Manager

Kelly Brown

Digital Product Manager

Kelly Brown kneeling in the snow in Colorado
Kelly Brown at a lake in Colorado
Kelly Brown
Kelly Brown sailing in Captiva, FL
Kelly Brown with her dog in a field in Colorado
"Together, we're united by the common goal of inspiring others to explore and experience the world, making every day at Miles an exciting step toward making dreams a reality."

A Georgia native who called Maryland, South Dakota, Utah and Colorado home before settling in Kentucky, Kelly conducts a symphony of technology and creativity, fusing innovation with stewardship and sustainability. Alongside her partner Greg, two pups and grown kids, her passions include voyages to new destinations, culinary creation, gardening and live concerts.

Favorite Travel Memory

Bali's vivid hues and beaming faces welcomed us, emanating happiness and forging instant connections. My children, away from electronics, reveled in local culture, embracing community and togetherness. Beneath banana trees, our guide plucked some for us. This spontaneous act epitomized the trip — authentic, unscripted and full of simple joys.

Summer Smith in front of the lake in Aspen, CO
Summer Smith picnicking with her dog
Summer Smith scuba diving

Summer Coughlin

Paid Media Analyst

Summer Coughlin

Paid Media Analyst

Summer Smith in front of the lake in Aspen, CO
Summer Smith picnicking with her dog
Summer Smith scuba diving
"I am always impressed by the innovative spirit of the people who work at Miles. They are always coming up with new ideas to improve our products and services and are not afraid to take risks. This is what makes our company a leader in our industry. "

When Summer isn’t busy tracking and reporting on the performance of media campaigns for the hospitality performance team, she’s hunting down the latest trends and opportunities for improvement. A passionate traveler, she loves to explore new places, spend time with her German shepherd, Gunner, and spend time outdoors.

 

Favorite Travel Memory

My favorite travel memory was visiting Asia with my family. We saw the Great Wall and the Terracotta Warriors, and rode an elephant in Thailand. It was an unforgettable experience to be surrounded by so much history and culture and to share it with my family.

Steven Keith
Steven Keith at the James Beard Awards in Chicago, IL
Steven Keith in Hanalei Bay, Kauai
Steven Keith in front a Van Gogh Experience projection
Steven Keith eating takeout at a roadside park in Ohio

Steven Keith

Senior Content Director

Steven Keith

Senior Content Director

Steven Keith
Steven Keith at the James Beard Awards in Chicago, IL
Steven Keith in Hanalei Bay, Kauai
Steven Keith in front a Van Gogh Experience projection
Steven Keith eating takeout at a roadside park in Ohio
"We don't just talk the talk, but walk the walk! From the top down, we eat, breathe and live for amazing travel experiences."

A journalist by trade, Steven traded the newsroom for a much more enjoyable assignment as a food writer and travel editor. (Yeah, he gets paid to eat.) As a senior content director, Steven now cooks up effective, innovative and integrated content strategies for a host of destination clients, including Puerto Rico, Louisiana, New Orleans and Fairfax County, Virginia.

Favorite Travel Memory

There are so many! But gathering for a multi-country family reunion at a five-star farm-restaurant high atop the mountains in Slovenia is way up there. The food. The views. The connections. The memories. Priceless!

Christi Womack Villalobos at Denali National Park
Christi Womack Villalobos at a USF Bulls baseball game

Christi Womack Villalobos

Content Manager

Christi Womack Villalobos

Content Manager

Christi Womack Villalobos at Denali National Park
Christi Womack Villalobos at a USF Bulls baseball game
"My co-workers at Miles Partnership are creative, curious and passionate about travel."

As a content manager for print and digital initiatives, Christi plans, writes and edits pieces to inspire people to visit the U.S., piquing the former journalist’s interest in exploring new places. Away from work, the Rotary Club member enthusiastically supports the South Florida Bulls.

A scenic photo of David near a mountain range.
A photo of David and friends biking during cherry blossom season in D.C.
A photo of David on horseback.
A photo of David and friends.
A photo of David in a balloon pit.

David Breisch

Director, Performance & Development

David Breisch

Director, Performance & Development

A scenic photo of David near a mountain range.
A photo of David and friends biking during cherry blossom season in D.C.
A photo of David on horseback.
A photo of David and friends.
A photo of David in a balloon pit.
"My favorite thing about working at Miles are the passionate people who love using the power of travel and tourism to drive positive impact around the world."

David works with the operations and human resources teams to lead talent development initiatives, creating systems to support career pathing and leadership growth for team members across the Miles companies. If you want to find him outside of work, he's probably playing board games, cooking up recipes or riding his bike somewhere around the DC area.

Favorite Travel Memory

I recently took my first-ever solo trip to Switzerland, France and the Netherlands. Exploring and being more spontaneous than usual was a highlight (not to mention the Dutch tulip fields!)

Kim Palmer in the USVI
Kim Palmer at Cathedral Rock in Sedona, AZ
Kim Palmer in Arizona
KimPalmer suited up to go ziplining in North Carolina
Kim Palmer looking out over the Blue Ridge Mountains

Kim Palmer

Program Director, Destination Optimization

Kim Palmer

Program Director, Destination Optimization

Kim Palmer in the USVI
Kim Palmer at Cathedral Rock in Sedona, AZ
Kim Palmer in Arizona
KimPalmer suited up to go ziplining in North Carolina
Kim Palmer looking out over the Blue Ridge Mountains
"The main reason I have stayed at Miles for more than 25 years is the people I work with, who are clever, fun and always invested in doing their best for others. "

Kim manages the destination optimization program team, which helps DMOs provide value to their industry through education and activation. Previously she has been the company’s director of SEO and the director of digital marketing for the hospitality division. She launched some of the industry’s first destination websites in the late 90s.

Favorite Travel Memory

My 100 percent not-athletic family and I conquered the Cathedral Rock trail in Sedona, Arizona. With a 700-foot elevation gain in less than a mile, it was more precarious rock climb than a trail, but the payoff was a stunning panorama of the red-rock landscape. It is a cherished "we survived" family touchpoint now.

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