Teaming Up for Success

With 8-plus years of DMO marketing experience, Andrew is committed to providing value to clients and their stakeholders. When not working, he enjoys spending time with his wife, son and pup. In the fall, he is a disciple of the three Fs — family, friends and football.

Favorite Travel Memory

Being in the travel industry, work has taken me places I've never thought I'd visit. However, there's nothing like traveling with your loved ones — the memories created and cultures uncovered together seem that much more special, and there isn't a better travel memory I've had better than spending a week in Jamaica after my wedding in 2019.

As a former CVB marketing director with nearly 30 years in the tourism industry (including work at Yellowstone National Park and a cruise ship), Carly’s passion for travel marketing has inspired successful campaigns for Miles' partners for more than 15 years. In between travels, Carly can be found exploring her home in the New River Gorge of West Virginia.

Favorite Travel Memory

I took a train to Jungfraujoch - Top of Europe — Europe's highest railway station, which is located at 11,333 feet in the Swiss Alps. The panoramic views of the snow-capped mountains and glaciers was breathtaking!

As head of research and insights, Chris is also our "head of curiosity" for understanding major trends, opportunities and challenges in travel and tourism. When not involved in research, education or other projects at Miles, Chris is an avid traveler — always off to far-flung destinations with his friends, daughters and other family.

Favorite Travel Memory

Those special moments while traveling when you round a corner or top a hill and see a special, completely different view of the world. Unique sights, sounds, smells and feel. You are in a completely new moment in a completely new place. I’ve been lucky enough to have many of these from AlUla to Zanzibar and the Amazon to Tokyo.

Sebrina specializes in creating customized packages and sharing the many benefits of advertising with the DMO of the Windy City, Choose Chicago. You can usually find her enjoying time with her husband, daughter, son and two Icelandic sheepdogs, or exploring new restaurants and traveling to any place with warmer winters than Chicago.

Favorite Travel Memory

Taking my daughter to Cancun for a girls trip before she headed off to college.

Lee is part of the SEO team and develops SEO strategies for his clients to generate organic website traffic and appear at the top of search engines results pages for their specific destinations. When he is not working, Lee enjoys spending time with his wife discovering great new restaurants.

Favorite Travel Memory

Overlooking the Pacific Ocean from a cliff on the west side of Kauai.

Samantha brings 9 years of experience in destination marketing to Miles. When she isn’t busy supporting the Alaska and Madrid accounts, you'll find her on hiking adventures with her two dogs, Parmesan and Nelly, tending to dozens of houseplants, or paddleboarding on one of the 10,000-plus lakes in her home state of Minnesota.

Favorite Travel Memory

My favorite travel memory is learning how to whitewater kayak on the Yellowstone River in Gardiner, Montana. The power of the water is exhilarating — there is nothing quite like being at the mercy of the river, staying focused and using your own strength to float down nature’s roller coaster.

David creates and automates reporting, troubleshoots data problems and maintains our internal budget/forecast planning tools. He has a degree in Physics from University of Colorado but never worked in that field—unless you count his home brewing of craft beers—and is equally at home on the beach or the ski slopes.

Katie is a lifelong storyteller who uses her writing skills to develop proposals and other content that showcases the beauty of travel. When she's not writing, you can find Katie painting, diving deep into Atlanta's food scene and spending quality time with her husband and dog, Margot. 

Favorite Travel Memory

Last fall, I visited Halifax, Nova Scotia for the first time. My husband and I took a food tour, sampling everything the city had to offer while the leaves fell around us. It was an absolutely perfect day.

Ileana manages a diverse client set that includes the U.S. Virgin Islands, Chicago and Myrtle Beach. She manages a team that makes her look good through their tireless management of brand, media, digital and website accounts. In her spare time, she enjoys traveling (big surprise!), reading, writing and spending lots of time with her family.

Favorite Travel Memory

Pushing my two-year-old son's stroller through Venice, Italy. (2 out of 5 recommend. Muscles required!)

As the performance director for the hospitality division, Nancy utilizes data, research and collaboration to develop and implement owned and paid strategies and plans that drive results. When she is not diving into analytics and spreadsheets, she can be found enjoying the best of Colorado — live music, great outdoors, craft beer and making memories with friends and family.

Favorite Travel Memory

Traveling to Italy with 40 of my closest friends!

George is part of our Brand USA team and handles all things accounting. When he’s not crunching numbers, the lifetime Parrothead and avid FSU fan can be found tinkering with mechanics, enjoying his growing family, and planning his next trip — which always includes a coastline he has not visited.

As a content manager in the hospitality division, Courtney's mind is always whirring with catch phrases, social captions and SEO keywords. If you can't find her, she's likely adding to her vocabulary with her nose in a book, chasing a ball around a soccer field or embarking on a high-altitude adventure in the Montana mountains.

Chelsea is a member of the ad operations team who oversees a diverse client portfolio. Beyond campaign management, she's an avid baker, a Ted Lasso enthusiast, and enjoys beachside reading. In her free time, she's either chasing passport stamps, attending sporting events or on the hunt for the perfect cup of joe.

Randi is the Chief Operating Officer and works alongside the senior leadership team on developing and implementing strategic organizational goals to steer the company’s future in a positive direction. When she's not in the office, she spends most of her time cheering on her daughter out on a soccer field somewhere around the country.

Craig leads the web developers on the client web support team. With 15-plus years of experience in web development and 9-plus years at Miles, he takes coding challenges head on. You'll always find him traveling with his family, whether it's a staycation in Colorado or visiting extended family.

As one of Miles's art directors, Amanda is passionate about bringing brands to life through effective and engaging creative. Outside of moving pixels around and meeting with clients, she also loves visiting new places, going out to eat at unique restaurants and hoop dancing down St. Charles in Mardi Gras parades.

Favorite Travel Memory

On the northern coast of Washington, the beach was unlike any other place I've been. A massive rocky formation slowly appeared before my eyes as I strolled the beach through the thickest fog I've ever experienced. It was like walking on an alien planet.

Beth is a project manager with a strong attention to detail and an extensive background in client services. Beth is a competitive Ironman triathlete, a soccer enthusiast and dog mom to two Siberian huskies, Odin and Ragnar. Off the clock, she can likely be found training for her next athletic endeavor.

Favorite Travel Memory

My favorite travel memories are from my childhood. My family vacationed at Black Butte Ranch Resort in Oregon every summer for as long as I can remember. It’s where I learned how to ride a bike and get lost in adventure with my siblings. Every time I smell a pine tree, those memories come flooding back.

Andy is part of the destination partnership development team and helps client partners in Savannah, St. Pete/Clearwater, Sarasota, Naples and Miami with success. He loves his wife, his kids, the beach, sports and funny stuff.

Andraya monitors and manages the production of print products from start to finish for Brand USA, SEE, and many DMO clients. When she is not juggling print tasks, this animal lover and cooking enthusiast can usually be found event or vacation planning, helping others, spending quality time with loved ones, or making memories with her husband, son, cat, and two dogs.

Favorite Travel Memory

My favorite travel memory is anytime I explore this big world with my husband and son. Those adventures and experiences together being fully present are priceless.

Born with the gift of gab, Makayla loves writing content that inspires the vacation state of mind. Leaning on her experiences as a traveler, she works with brands like Margaritaville, Hilton and Hawks Cay Resort to attract potential customers. If she's not working from her home in Denver, you'll likely find her trekking up a mountain or shredding the slopes.

Favorite Travel Memory

Traveling through Europe for five months.

Andy is a part of the new business team. He was born and raised in Sarasota, Florida, and enjoys watching films and television, exploring the world through photography and spending time with his wife and dog, Reyna.

Favorite Travel Memory

I visited Cuba with my father and older brother. It was amazing to experience the place where my dad was born and raised before he left for the United States.

Gray masterfully combines inventive thought and technical adeptness for top-notch global travel-marketing strategies. Exceptional at interpreting technology and data, distilling complex ideas and managing reporting platforms, he elevates clients' competitiveness by enabling keen customer-behavior insights.

With over 8 years of combined hospitality and marketing experience, Katy joins Miles as an Account Supervisor for the Experience Kissimmee team. Outside of work, you can always find Katy with a book (or two) in her hand, wringing every last dime out of her Universal annual pass, and counting down the days until the next Halloween Horror Nights event.

Favorite Travel Memory

I got the opportunity to study abroad in London, Paris, and Barcelona. One of the coolest things we got to do was have dinner in the Eiffel Tower and then go all the way to the top - it is something I will never forget, mostly because I'm terrified of heights.

Paul is a driving force at Miles in successful product launches, advertising revenue-generation programs and creative solutions for DMOs. He is currently developing integrated travel industry co-op programs for Brand USA, and when he is not luring international visitors to the U.S., he is spending time in the great outdoors.

Favorite Travel Memory

I have so many fantastic travel memories, but one of my favorites was a family vacation in Croatia bareboat sailing throughout the Dalmatian Islands. Sailing is nirvana for me and when you add in my favorite people, perfect sailing conditions, incredible scenery, great food and wine, it doesn't get any better. 

Mel creates high-performing web-content strategies and award-winning, brand-building creative work for interactive campaigns. She has a passion for inclusive content and sustainability. When she’s not crafting or optimizing content, she’s taking care of rescue rabbits, enjoying nature or exploring new places.

Favorite Travel Memory

Watching animals gather around a watering hole while on safari in Botswana.

As an Account Director at Miles, Kelli oversees and executes innovative, results-driven marketing programs for destination clients. When not collaborating on client projects, she can be found planning her next adventure, cheering on her home-state Hawkeyes, and forever searching for the perfect taco.

Favorite Travel Memory

Being the only people on the plane in Belize and the pilot inviting me to sit up front with him. Wild!

Carson is a part of our SEM/social team where she works across many clients. A native Floridian, she loves spending time on the water and exploring the state's hidden gems. She is also an avid yogi and likes to bring her adorable miniature Bernedoodle named Winston around town.

Favorite Travel Memory

When I was 16, my dad and I went to Peru and hiked the Inca Trail. We spent three nights camping on the trail and ended our four4-day hike at the Sun Gate at Machu Picchu. It was the trip of a lifetime, not only to spend it with my dad, but to see such ancient ruins and history up close and personal.

Jessica comes from a writing and editing background that has brought her to realms like journalism, academia, teaching English overseas and marketing. She's also a visual artist within the Tampa Bay arts scene, a deep lover of delectable foods and a pet-mom to three cats. 

Favorite Travel Memory

Being inside the Art Institute of Chicago during one of their free-admission evenings, and randomly members of Yo-Yo Ma's Silk Road Ensemble were playing in small breakaway groups throughout the museum's exhibition spaces. It all culminated in a final group performance on the Grand Staircase!