It's important to start by ensuring residents are fully engaged with your local food scene. Invest in activating your local market, a key part of dining and bar business in most destinations. In coastal, mountain and rural communities, locals provide an invaluable base business. Especially in the shoulder and off-seasons. In cities, COVID-19 shutdowns and ongoing remote work have impacted the spread and spending of locals. Special events like restaurant weeks have a newfound relevance in 2023 as cities continue to work to get locals back in downtown or business areas. For example, NYCTourism, home of the world’s oldest Restaurant Week (launched in 1992), have used their 2022 and 2023 events to encourage locals, and visitors, to reconnect with restaurants across the Big Apple’s five boroughs – with a special focus on encouraging locals to return to dining in Manhattan.
2. Tell the Story of Your Food Scene
Tell the story of your food, beverage and cuisine offerings with an ongoing investment in rich content, both online and via traditional media. Develop content tailored to both the foodie traveler and all visitors. Three examples of destinations with a major commitment to food-related storytelling include:
3. Support Businesses, Locals and Visitors to Share Their Food Stories
Restaurants, bars and food businesses are great chefs and hosts, but they are not always great at telling and amplifying their stories. Make sure you are supporting your local food businesses and events in their marketing and communications, particularly on the most important digital platforms. In our Technology Edition of The State of the American Traveler, Google listings and reviews emerged as the most frequently used and trusted source for restaurant information. Many businesses fail to take advantage of the range of free content opportunities across Google and other major platforms such as Apple Maps and TripAdvisor (which just launched an enhanced restaurant section). Plus, empower your locals and visitors to capture and share their own food-related experiences. Social media, specifically vertical, short format video (like TikTok, Instagram Reels and YouTube Shorts), have emerged as an increasingly important source for younger travelers to find dining and bar options.
- See more on vertical and short format video marketing, including the latest research into TikTok use and best practices for all the platforms, in our ”Vertical Vision” webinar and resources.
- Miles Partnership offers a Destination Optimization program to educate, train and support your businesses market for free across all the major online platforms. See this example of our work in Maine.
4. Highlight Food Experiences for Every Budget