Jessica Payne

Account Manager

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Jessica Payne

Account Manager

"My favorite thing about working at Miles is the sense of family and welcoming environment that I’ve experienced. I really appreciate how organically connected everyone seems to be. "

I am part of the Kentucky account team and I assist with project management, ensuring the client’s needs are met and communicated effectively. When I'm not working and immersing myself in all things Kentucky, I'm probably crocheting and preparing for an upcoming market day. Besides that, I love being outside with my pets, tending to my plants and baking delicious treats for friends/family.

Favorite Travel Memory

Traveling to St. John (USVI) and living like a local for a whole month on the island.

Annika Knutsen

Senior Organic Social Media Planner

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Annika Knutsen

Senior Organic Social Media Planner

"My favorite thing about working at Miles is that it combines my love for travel with my professional skills. As a travel enthusiast, I enjoy creating content that highlights beautiful destinations and encourages people to travel."

Annika is a member of our SEM/Social Team, working with various clients to enhance their organic social media content. Originally from Upstate New York, she now calls Denver, CO her home. In her free time, Annika enjoys skiing, running, mountain biking, backpacking and attending numerous concerts. She loves adventuring with friends and exploring new restaurants in town, always capturing her experiences through her photography.

Favorite Travel Memory

I spent my entire junior year of college abroad, studying in Bangkok, Thailand during the fall, and in Lyon, France in the spring. I loved every second of it! However, my favorite adventure was visiting the remote province of Ha Giang in Northern Vietnam. The mountainous terrain was breathtaking, and it was so much fun to connect with the locals at the homestays in the villages we passed through.

Karin Mast giving the thumbs up on an airplane

Karin Mast

Senior Vice President

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Karin Mast

Senior Vice President

"Miles is full of amazing, thoughtful and talented individuals who want to make this a better place. Being able to meet them and connect with them is one of the greatest pleasures of life."

Karin is a Senior Vice President at Miles and has been with the company for almost 17 years. She started as an Account Director, handling marketing within the western United States and has moved all the way up into a global role focused in the areas of Tourism and Hospitality for the last 6 years. Off hours, she’s planning her family’s next adventure traveling the world or at home cooking up some homemade pizza.

Favorite Travel Memory

Every beach trip with my girls, building sandcastles, finding shell treasures, soaking in the sun and playing in the ocean waves. With both kids on each side holding tight while the waves come towards us, we jump together. Hearing them giggling is absolutely the best.

Madeleine Wiley smiling with her husband

Madeleine Wiley

Graphic Designer

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Madeleine Wiley

Graphic Designer

"I would describe the people at Miles as forward-thinking, creative and supportive "

Madeleine is a graphic designer who thrives on crafting visually captivating designs that capture attention and spark connection. Outside of her work, she loves reading, video games, trying new cookie recipes and spending time with her family.

Favorite Travel Memory

I loved my entire visit to Colorado Springs, but driving up Pikes Peak was my favorite. It offered a breathtaking view the whole way up. We reached the summit, it felt like being on top of the whole world.

Andrea Valentini standing in a doorway in a blue dress

Andrea Valentini standing in front of colorful buildings in Scotland

Andrea Valentini

Account Manager

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Andrea Valentini

Account Manager

"I love the collaboration and connections within the Miles Partnership team. Everyone cares so deeply about their clients and teammates. Watching the team's enthusiasm for projects and eagerness to learn is inspiring."

Andie joins the hospitality team, bringing a diverse professional background spanning SEO, public relations and marketing. When she’s not strategizing, she is likely on a hike, concocting a new pasta sauce recipe or cuddled up reading a book with her corgi, Eloise.

Favorite Travel Memory

One of my closest friends of nearly a decade is from Manchester, England, and there is nothing I love more than going for a walk or having a coffee in a new little town with her, friends and family. I love to travel to destinations I've never seen, but traveling to see friends in comforting places warms the soul.

Ashley Hughes

Content Manager

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Ashley Hughes

Content Manager

"I would describe the people at Miles as adventurous, enthusiastic and good-humored.
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Ashley works on the DMO content team with a variety of clients, including Colorado and Nashville. Though she lives near the mountains in Denver, she feels most at home by the ocean. In her free time, she enjoys dance classes, cuddling her three adorable cats and watching “Jeopardy!” with her husband.

Favorite Travel Memory

Visiting Paris with my husband twice — once while we were dating and the second time exactly 10 years later, when we recreated a photo from our first trip at the top of Notre Dame.

Nicole McQuillen in front of the Eiffel tower

Nicole McQuillen

Associate Media Planner

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Nicole McQuillen

Associate Media Planner

Nicole's past experience in destination and tourism makes her a great fit as our Associate Media Planner. When she's not strategizing plans, she can be found at her local Pilates studio or with her husband and their cat, Poe.

Favorite Travel Memory

My favorite travel memory is visiting Paris with my family. I'll never forget walking through the underground catacombs and seeing the Eiffel Tower light up at night!

Patrick Rodgers

Director of Product, Tourism Exchange USA

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Patrick Rodgers

Director of Product, Tourism Exchange USA

As director of product for Tourism Exchange USA, Patrick creates strategic alignment between technology systems and go-to-market strategy. In his free time, he publishes a weekly newsletter about music, culture and technology, and serves as an elected official on the town council, where he works on environmental resiliency and economic development.

Favorite Travel Memory

On Vieques, driving a golf cart down an unmarked dirt road to a secluded beach. There was no one else around. The sand was soft and the water was an incredible shade of turquoise. We spent the day body surfing and hanging out, cut off from the rest of the world, and then had an incredible dinner at a small restaurant in Esperanza.

Harnessing the Power of AI: What it Means for Tourism & Hospitality

Read more about Harnessing the Power of AI: What it Means for Tourism & Hospitality

AI has been rapidly reshaping the travel and tourism industry, making it essential to stay informed. In our recent webinar, "Harnessing the Power of AI," Miles Partnership, PhocusWire and Phocuswright highlighted the five most significant ways AI impacts the travel and tourism industry and explained what that meant for you, including how to prepare, test and harness this evolving technology.

Overhead view of a group of people sharing food at a table

Exploring the Intersection of Food and Travel: A Journey of Culture and Connection

January 03, 2025

As an individual with roots in the Latinx community, I’ve inherited a profound appreciation for culinary discovery. Raised with the understanding that food is not just nourishment but a gracious...