Teaming Up for Success

As a director of development services, August oversees the digital accessibility and quality assurance teams. He's extremely passionate about providing the highest quality digital products that are inclusive to all. August is based out of South Florida and enjoys local craft breweries, subpar cover bands and the great outdoors.

In 2025, August was selected for Destinations International’s Young Professional Leadership Development Program, recognized alongside the association’s 30 Under 30 class.

Favorite Travel Memory

Celebrating Christmas in Switzerland while backpacking Europe with my childhood best friend. We stayed in Verbier, which is a small village in the Swiss Alps. We celebrated Christmas Day by consuming our body weight in fondue and watching "Love Actually" on repeat.

Gray masterfully combines inventive thought and technical adeptness for top-notch global travel-marketing strategies. Exceptional at interpreting technology and data, distilling complex ideas and managing reporting platforms, he elevates clients' competitiveness by enabling keen customer-behavior insights.

Demetria is part of our Brand USA team and works with our partners in California, Nevada and Hawai'i. Her passion outside of work is music theater, where you'll often find her singing in a local play. Visiting family and spending time with the little people in her life are at the top of her list.

Favorite Travel Memory

I follow my heart … and it usually leads me to the airport.

Lee is part of the SEO team and develops SEO strategies for his clients to generate organic website traffic and appear at the top of search engines results pages for their specific destinations. When he is not working, Lee enjoys spending time with his wife discovering great new restaurants.

Favorite Travel Memory

Overlooking the Pacific Ocean from a cliff on the west side of Kauai.

Mike is a travel, culture and people enthusiast. By day, he navigates the digital realm as a project manager, weaving website experiences into the vibrant spectrums of travel. Beyond his professional duties, you'll find him strumming melodies, experimenting in the kitchen and planning his next solo mission into uncharted territories.

Favorite Travel Memory

Finding gratitude in small moments, gaining new insights and savoring those first few bites of food in unfamiliar places.

A serial entrepreneur, Ryan joined Miles in 2018 following the acquisition of his studio, Odyssey. With more than 20 years of digital, experiential and content-marketing experience, he oversees a portfolio of client accounts, as well as our creative and studio functions. He is an author and nationally recognized public speaker on tourism, strategy, consumer behavior, destination marketing and digital advertising.

Favorite Travel Memory

Climbing 4,000 feet into the clouds at Huayna Picchu, Peru.

Britt is a content manager for both digital and print projects — including monthly eNews, social campaigns, vacation planners and travel guides for clients such as Alaska, Florida, New Jersey and more. She enjoys being on, in or near the water at all times when she's not writing, proofing or coming up with a catchy headline.

Favorite Travel Memory

Traveling solo around Iceland during New Year's/my birthday and feeling wildly independent and free. But also really, really cold.

A journalist by trade, Steven traded the newsroom for a much more enjoyable assignment as a food writer and travel editor. (Yeah, he gets paid to eat.) As a senior content director, Steven now cooks up effective, innovative and integrated content strategies for a host of destination clients, including Puerto Rico, Louisiana, New Orleans and Fairfax County, Virginia.

Favorite Travel Memory

There are so many! But gathering for a multi-country family reunion at a five-star farm-restaurant high atop the mountains in Slovenia is way up there. The food. The views. The connections. The memories. Priceless!

A Georgia native who called Maryland, South Dakota, Utah and Colorado home before settling in Kentucky, Kelly conducts a symphony of technology and creativity, fusing innovation with stewardship and sustainability. Alongside her partner Greg, two pups and grown kids, her passions include voyages to new destinations, culinary creation, gardening and live concerts.

Favorite Travel Memory

Bali's vivid hues and beaming faces welcomed us, emanating happiness and forging instant connections. My children, away from electronics, reveled in local culture, embracing community and togetherness. Beneath banana trees, our guide plucked some for us. This spontaneous act epitomized the trip — authentic, unscripted and full of simple joys.

After spending years in the CVB and DMO world, Courtney now uses her tourism-marketing experience to create content for a variety of Miles' clients. Based in Atlanta, she spends her free time exploring the Southeast either hiking mountains or visiting beaches with her golden retriever Boone.

Favorite Travel Memory

I will never forget hiking my first 14er with my brother. Mount Yale holds a special place in my heart!

Andy is a part of the new business team. He was born and raised in Sarasota, Florida, and enjoys watching films and television, exploring the world through photography and spending time with his wife and dog, Reyna.

Favorite Travel Memory

I visited Cuba with my father and older brother. It was amazing to experience the place where my dad was born and raised before he left for the United States.

As an ad operations specialist, Taylor supports the ad operations team and our clients. She has been in the digital operations and media space for over six years. When Taylor is not working, you can find her outside enjoying beautiful New York City and making music (her favorite hobby).

Favorite Travel Memory

My favorite travel memory was when I took my first solo trip to Amsterdam. I fell in love with the city and have already been back twice. 

Stacia leads the partner-program development with the Brand USA team, creating innovative and diverse offerings that drive incremental international visitation to the U.S. She resides in Atlanta, where she enjoys all things floral, a challenging pilates class and spending time with her husband and two adult children, Isabella and James.

Cynthia works with the sales operations team as a sales operations manager on the Fairfax, Louisiana, Memphis, Nebraska, New Orleans and VISIT FLORIDA accounts. When not socializing with her family and friends, she is most likely traveling on a transatlantic or Caribbean cruise.

Eve uses her previous public relations experience at top-ranking theme parks to craft innovative, engaging and meaningful content as a content coordinator at Miles. In her free time, if she's not at a Tampa Bay Lightning game, you can find Eve on the beach, sitting poolside or relaxing on a boat in the middle of the bay.

Favorite Travel Memory

A spontaneous weekend getaway to Anchorage turned into the Alaskan adventure of a lifetime, complete with reindeer sausage, bear spotting and an intense uphill drive in a Chevy Malibu through the tiniest mountain towns!

Stephanie is a member of the destination optimization team, where she mostly gathers and analyzes data to help local businesses, as well as other tasks involving spreadsheets or the occasional VBA macro. Outside of work, she enjoys tabletop RPGs, indie video games, sewing and piano.

Favorite Travel Memory

I spent an entire day walking around Stanley Park in Vancouver. It was magical to know that we were in a major city but still felt like we were in the middle of deep woods.

Lauren works on some of our largest DMO and hospitality accounts to traffic, optimize and report on each campaign from start to finish. When she's not digging into reporting and trafficking campaigns, you can find her behind the lens of her camera or spending time with her husband and son.

Dylan is part of the Kentucky team. He works with cooperative partners and internal teams to make sure things go off without a hitch. When he is not working, you will find him outside with his wife, his Springer Spaniels, Maya and Theo, and his bearded dragon. 

Favorite Travel Memory

Riding camels in the Sahara.

As part of the hospitality division, Susi is a master orchestrator who seamlessly brings together creative directors, designers, copywriters and clients. When she is not overseeing the production workflow from concept to delivery, she's planning a trip with her husband Peter to a music festival or winery, or to visit their three daughters who live in three different states.

Favorite Travel Memory

My daughter Meagan took me on an epic adventure searching for Tom Jones in Cardiff, Wales. Too much fun. (Never found Tom.)

As an email marketing specialist, Larisa loves coffee-fueled creativity and crafting campaigns that connect. Born in Romania and now based in sunny Florida, she brings over five years of digital marketing experience to the team. When she's not working on a new campaign, you’ll find her planning her next Europe trip, chasing around her playful toy poodle pup, Adonis or enjoying life’s little adventures with her soon-to-be husband.

Favorite Travel Memory

My favorite travel memory will always be Santorini, Greece. Not just for its breathtaking sunsets, whitewashed buildings and endless blue sea, but because it’s where my fiancé proposed. Overlooking the caldera as the sky turned shades of pink and gold, it felt like time stood still. That trip will forever be special to me.

As an associate media planner, Katie geeks out on creating the perfect plan to bring a campaign to life. In her off time, you'll find Katie outdoors exploring new places, hunting down her new favorite antique piece, or spending time with her family and three dogs, Jax, Finn and Marlow.

Jodi was bitten by the travel bug at 14 when she spent a summer traveling across the U.S. with 40 other teens. With a background in magazine publishing and content marketing, she’s also a self-professed cruise nerd. When she’s not editing, writing or content creating, you can find her in Pilates, walking her dog and enjoying South Florida life.

Favorite Travel Memory

An annual New Kids on the Block cruise!

Ally combines her appreciation of details and spreadsheets to ensure that partner materials are appropriately directed in their marketing campaigns. When she isn't tracking information in spreadsheets, she can be found spending time with family on their 5-acre farmstead caring for pigs, chickens and ducks, and tending the gardens or planning her next trip.

Favorite Travel Memory

I enjoy making a new core memory each time I travel, depending on who I travel with and where I am adventuring.

I am part of the Kentucky account team and I assist with project management, ensuring the client’s needs are met and communicated effectively. When I'm not working and immersing myself in all things Kentucky, I'm probably crocheting and preparing for an upcoming market day. Besides that, I love being outside with my pets, tending to my plants and baking delicious treats for friends/family.

Favorite Travel Memory

Traveling to St. John (USVI) and living like a local for a whole month on the island.

Angela leads our team of experts to deliver top-performing campaigns. When she’s not mentoring the team, digging into data and discovering what's next for clients, she’s an avid traveler with an unquenchable thirst for new experiences. She’s always on the go with an itinerary in hand, snapping photos, testing her palate and chatting up the locals.

Meet Felipe, a dynamic art director whose passions span horizons (literally). He crafts visual stories both professionally as a digital artist and through his photography side hustle. An explorer by nature, find him hiking Red Rocks and paddleboarding Bear Creek Lake on the weekends. Evenings? They're for unwinding with videogames, homemade food and a Gatorade.

Favorite Travel Memory

My favorite travel memory has to be backpacking through Europe for a couple of months. This was my biggest solo trip, where I got to go through Spain, Germany, Italy, Austria and Italy. I met so many people and ate so much good food, but most importantly learned how big the world can be outside of the U.S.

Leading all things content for Brand USA programs, Liz loves to explore too. You might find her in the Willamette Valley, Brooklyn or Puerto Rico. The Florida State grad’s passions include reading novels and poetry, listening to music, cooking, sipping craft beer and spending time with her partner, baby daughter and French bulldog.

Favorite Travel Memory

Ziplining in the rain in a rainforest in Costa Rica, then stopping afterward at the local watering hole for extra-refreshing beers.

C.A. is the vice president of AI and is based in New Zealand. He has been with Miles for over 20 years and has experience in just about every facet of digital destination marketing. A former expert motorcycle road racer, C.A. began riding motorcycles with his family at age 8. He’s owned dozens of motorcycles of every kind and attended training in nearly every type of motorcycle discipline.

In 2025, C.A. was named one of HSMAI's Top 25 Extraordinary Minds, a recognition that reflects his leadership in helping destinations and hospitality organizations navigate the practical implications of AI.