Liv Falco is an Account Coordinator who loves to help her clients deliver high-quality work, remotely from California! Outside of work, Liv enjoys all the simple things in life. Whether it be a trip to a local coffee shop, or a hike around her hometown hills, you can find Liv somewhere soaking up the sun!

Melissa has been creating, recreating and maintaining a diverse range of website projects at Miles now for 23-plus years and has expertise in web platforms and languages, server environments and database programming. She works remotely, making her home in Cedar Rapids, Iowa, with her husband and two children.

Favorite Travel Memory

ATV riding in South Dakota.

Jeff has been in our IT department for nearly 30 years. When he's not putting out fires or searching for the next useful tools, he can be found running and biking around town or paddleboarding in the mangroves.

Favorite Travel Memory

After a day of hiking in Custer State Park in South Dakota, we rushed out to Wildlife Loop Road in hopes of seeing some bison before sunset. We were not disappointed! A million bison crossed the road right in front of our van.

Lee is part of the SEO team and develops SEO strategies for his clients to generate organic website traffic and appear at the top of search engines results pages for their specific destinations. When he is not working, Lee enjoys spending time with his wife discovering great new restaurants.

Favorite Travel Memory

Overlooking the Pacific Ocean from a cliff on the west side of Kauai.

Lauren is a passionate, collaborative and creative marketing leader with 20-plus years of experience developing and executing strategic, integrated marketing communications programs. When she's not strategizing with clients and her amazing team, you will find her traveling, biking and enjoying time with her family.

Favorite Travel Memory

I have favorite travel memories from each and every trip so it's really difficult to choose just one. My first vacation memory in Bermuda as a five-year-old is very special to me, and it launched my passion for travel.

Pat’s job is to travel the beautiful state of Colorado and sell awesome media packages that perform off the charts — something he doesn’t think is actually work. When he’s not “working,” he’s hanging out with family, looking for tickets to his next Red Rocks show or bopping down the river somewhere in a pink or green kayak, depending on the water level.

Favorite Travel Memory

Elephants, big waves, that one time The Grateful Dead encored Brokedown in Atlanta — there's too many to pick just one.

When Summer isn’t busy tracking and reporting on the performance of media campaigns for the hospitality performance team, she’s hunting down the latest trends and opportunities for improvement. A passionate traveler, she loves to explore new places, spend time with her German shepherd, Gunner, and spend time outdoors.

Favorite Travel Memory

My favorite travel memory was visiting Asia with my family. We saw the Great Wall and the Terracotta Warriors, and rode an elephant in Thailand. It was an unforgettable experience to be surrounded by so much history and culture and to share it with my family.

Mattie is an account director who uses her organizational skills to ensure deadlines are met and clients are happy. When she's not slinging ads, she can usually be found exploring everything Colorado has to offer. She loves all things outdoors, including fly fishing, skiing and hiking with her dog.

Favorite Travel Memory

Exploring Belize with my husband! We journeyed around multiple islands via golf cart, caught bonefish, swam with sharks and ventured deep into ancient caves to explore Mayan ritual sites.

Jordan is committed to helping destination brands tell their story, leading Miles’ teams to deliver exceptional service and products. When she's not busy helping clients achieve their business goals and objectives, you can find her adventuring with family, listening to live music, enjoying a good cup of coffee or thrifting for unique textiles.

Favorite Travel Memory

Getting engaged in the Italian Riviera and spending the rest of our trip exploring small villages along the coast, enjoying delicious food and wine at every turn. The relaxed culture, slowed-down pace and natural beauty of Italy was an incredible backdrop for such a celebratory life moment.

Having grown up all over the world as the child of a resort general manager, Ursula has been in hospitality her entire life, including 30 years in resort marketing before starting the hospitality division at Miles. She was recently named to the HSMAI Top 25 Most Extraordinary Minds in Sales and Marketing.

Favorite Travel Memory

Seeing the world by living in and traveling to more than 60 countries while learning and experiencing a variety of cultures through the people I met and lived near.