With 15-plus years of travel-industry experience, Susan has demonstrated expertise in digital marketing and connecting media- and owned-channel strategy with broader marketing goals. When not working, she is further developing her status as a breakfast-taco aficionado and is lobbying for breakfast tacos to be considered their own food group.

Favorite Travel Memory

Visiting different Mayan villages by boat around Lake Atitlán (a lake inside a massive volcanic crater) in Guatemala.

Tiffany thrives on developing big-picture content strategies and working with clients to increase the performance of their digital content, but she also loves straight copy editing. When she isn’t absentmindedly proofreading everything she sees, Tiffany is probably reading, watching college football or daydreaming about Disney World.

Favorite Travel Memory

Descending an unsteady ladder into dark, cool cliff dwellings at Mesa Verde National Park.

As an associate media planner, Katie geeks out on creating the perfect plan to bring a campaign to life. In her off time, you'll find Katie outdoors exploring new places, hunting down her new favorite antique piece, or spending time with her family and three dogs, Jax, Finn and Marlow.

Cynthia works with the sales operations team as an advertising and data manager on the Fairfax, Louisiana, Memphis, Nebraska, New Orleans and VISIT FLORIDA accounts. When not socializing with her family and friends, she is most likely traveling on a transatlantic or Caribbean cruise.

Jackie is an account director with 15-plus years of ad-agency and client-side experience who is passionate about serving Miles' clients. Off the clock, she’s busy collecting passport stamps (20 countries and counting!), nose deep in a book, hiking peaks, setting up camp or on a relentless quest for the best ramen.

Favorite Travel Memory

Hiking to an active Icelandic volcano stands out as a top travel memory. Being there with about 100 or so people and sharing the collective experience during every eruption was something I'll never forget.

A Georgia native who called Maryland, South Dakota, Utah and Colorado home before settling in Kentucky, Kelly conducts a symphony of technology and creativity, fusing innovation with stewardship and sustainability. Alongside her partner Greg, two pups and grown kids, her passions include voyages to new destinations, culinary creation, gardening and live concerts.

Favorite Travel Memory

Bali's vivid hues and beaming faces welcomed us, emanating happiness and forging instant connections. My children, away from electronics, reveled in local culture, embracing community and togetherness. Beneath banana trees, our guide plucked some for us. This spontaneous act epitomized the trip — authentic, unscripted and full of simple joys.

Colombia-born and raised, Pablo’s journey transitioned from fine art to design, driven by its transformative potential, unifying influence and guiding essence. On the Brand USA team, he applies these convictions to multiplatform products that spotlight the U.S. worldwide. Outside work, he is either hiking trails or chasing winter on a snowboard along with his wife and son.

Favorite Travel Memory

A trip to Glacier National Park in Montana during early spring became my catalyst for embracing outdoor adventures and cold weather as a lifestyle. The sight of melting snowcaps nourishing swift-flowing rivers and the reawakening wildlife left a lasting impression of our interdependence on this planet.

Ally is a Denver transplant originally from Sarasota. She is a detail-oriented member of the account services team who loves working alongside her teammates to problem-solve and execute projects of all sizes for her clients. When not in the office, you can find her at hot yoga, adventuring in the mountains and discovering new restaurants.

Favorite Travel Memory

My favorite travel memory is rafting the Grand Canyon. As a former guide, I was given the opportunity to take a private trip with some friends. Any vacation without cell service is my kind of trip.

Alex is Odyssey Studios’ platform manager, handling linear channel scheduling and maintenance for Brand USA’s GoUSATV — file transfers, app updates and other technical sorcery. When not chained to his desk, you can usually find in him roaming the various Disney theme parks, traveling the world and taking pictures, or chained to his other desk making illustrations.

Favorite Travel Memory

In Hawaiʻi, while trying to navigate rocks at a lagoon entrance so I could swim in the Pacific for the first time, a sea turtle appeared, swam over near me and vanished underwater. His wake showed a path through the rocks to a safe, secluded place to swim as if the entire island was mine.

Stephanie is a member of the destination optimization team, where she mostly gathers and analyzes data to help local businesses, as well as other tasks involving spreadsheets or the occasional VBA macro. Outside of work, she enjoys tabletop RPGs, indie video games, sewing and piano.

Favorite Travel Memory

I spent an entire day walking around Stanley Park in Vancouver. It was magical to know that we were in a major city but still felt like we were in the middle of deep woods.