White Paper: The Value of Print in a Digital Marketing World
Our new white paper explores the resurgence of print media as a powerful tool for reaching and engaging travelers.
Jackie Contaldo
Account Director
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Jackie Contaldo
Account Director
"Three words that describe Miles, innovative, collaborative and driven."
Jackie is an account director with 15-plus years of ad-agency and client-side experience who is passionate about serving Miles' clients. Off the clock, she’s busy collecting passport stamps (20 countries and counting!), nose deep in a book, hiking peaks, setting up camp or on a relentless quest for the best ramen.
Favorite Travel Memory
Hiking to an active Icelandic volcano stands out as a top travel memory. Being there with about 100 or so people and sharing the collective experience during every eruption was something I'll never forget.
Kelly Brown
Digital Product Manager
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Kelly Brown
Digital Product Manager
"Together, we're united by the common goal of inspiring others to explore and experience the world, making every day at Miles an exciting step toward making dreams a reality."
A Georgia native who called Maryland, South Dakota, Utah and Colorado home before settling in Kentucky, Kelly conducts a symphony of technology and creativity, fusing innovation with stewardship and sustainability. Alongside her partner Greg, two pups and grown kids, her passions include voyages to new destinations, culinary creation, gardening and live concerts.
Favorite Travel Memory
Bali's vivid hues and beaming faces welcomed us, emanating happiness and forging instant connections. My children, away from electronics, reveled in local culture, embracing community and togetherness. Beneath banana trees, our guide plucked some for us. This spontaneous act epitomized the trip — authentic, unscripted and full of simple joys.
Pablo Rojas
Senior Art Director
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Pablo Rojas
Senior Art Director
Colombia-born and raised, Pablo’s journey transitioned from fine art to design, driven by its transformative potential, unifying influence and guiding essence. On the Brand USA team, he applies these convictions to multiplatform products that spotlight the U.S. worldwide. Outside work, he is either hiking trails or chasing winter on a snowboard along with his wife and son.
Favorite Travel Memory
A trip to Glacier National Park in Montana during early spring became my catalyst for embracing outdoor adventures and cold weather as a lifestyle. The sight of melting snowcaps nourishing swift-flowing rivers and the reawakening wildlife left a lasting impression of our interdependence on this planet.
Allison Jones
Account Supervisor
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Allison Jones
Account Supervisor
"The people at Miles are thoughtful, resourceful and hardworking. "
Ally is a Denver transplant originally from Sarasota. She is a detail-oriented member of the account services team who loves working alongside her teammates to problem-solve and execute projects of all sizes for her clients. When not in the office, you can find her at hot yoga, adventuring in the mountains and discovering new restaurants.
Favorite Travel Memory
My favorite travel memory is rafting the Grand Canyon. As a former guide, I was given the opportunity to take a private trip with some friends. Any vacation without cell service is my kind of trip.
Stephanie Major
Account Coordinator
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Stephanie Major
Account Coordinator
"The people here are insightful, creative, and just generally excited to be helpful. Whatever challenges come up, there's always a colleague who's ready and able to help. "
Stephanie is a member of the destination optimization team, where she mostly gathers and analyzes data to help local businesses, as well as other tasks involving spreadsheets or the occasional VBA macro. Outside of work, she enjoys tabletop RPGs, indie video games, sewing and piano.
Favorite Travel Memory
I spent an entire day walking around Stanley Park in Vancouver. It was magical to know that we were in a major city but still felt like we were in the middle of deep woods.
Hanna Lester
Account Manager
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Hanna Lester
Account Manager
Hanna is an account manager who uses her skills to keep projects and client requests running smoothly. After graduating from Ole Miss, she moved out West and found a new passion for working in the travel and tourism industry. In her free time, you can catch her reading a good book, painting or exploring the outdoors of Colorado.
Chris Fjelde
Senior Graphic Designer
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Chris Fjelde
Senior Graphic Designer
"Our greatest strength as a company is how we all work together and support one another. I don't feel like I'm on an island fending for myself — we truly work as a team to help each other through tight deadlines and heavy workloads. "
Chris is a designer whose work spans multiple clients and teams. He creates for print, web, html5 and logos, among many other things. When he's not head-down focused on design, you'll find him with his pug Mabel, in the kitchen, playing his bass or out frolicking in nature.
Favorite Travel Memory
I was in Norway for a celebration of my grandfather — his sculpture of Lincoln in Oslo stands as the only one by an artist other than Gustav Vigeland in Frogner Park. My best memory was a midnight row across one of the widest points of the widest fjord in Norway, the Geirangerfjord. Sunlight bathed the mountain peaks as we tried to outrace a gigantic oil tanker. We lived.
Najauna White
Vice President
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Najauna White
Vice President
"My favorite thing at Miles has been learning about our team members' character outside of their work. When I hear someone light up talking about their passions, traveling, family and friends, it brings me joy to get to know who they are. "
Najauna plays a central role at Miles, developing targeted, experiential marketing strategies that resonate with the right audiences for significant impact. She leads initiatives focused on learning and development, strategic partnerships and community engagement, cultivating a welcoming and collaborative internal culture. This approach enables her team to deeply understand our clients’ needs, enhancing our ability to craft compelling storytelling and achieve their goals. Outside of work, Najauna enjoys dancing and laughing in her kitchen, pretending to host a cooking show for her husband, kids and dog. #ApplausePlease
Favorite Travel Memory
On the walk to try paella for the first time in Barcelona, we experienced a music light show, a food-truck festival, and a street art and dance show. I was so immersed in the happenings that I stopped to dance, drink, take tons of photos and ALMOST forgot how hungry I was. The first bite of paella and the restaurant's hospitality made every bit of the trek worth it.
Enriqueta Balandra
Project Manager
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Enriqueta Balandra
Project Manager
"My favorite thing about Miles is my team of incredibly talented, kind and dedicated people. "
Enriqueta is a dedicated project manager who works on a variety of projects from visitor guides to websites. In her free time, you can find her crafting, watching movies or playing with her dalmatian Ollie.
Favorite Travel Memory
Having my first white Christmas in Knoxville in 2020: I made snow angels, threw snowballs, ate white snow and sledded down a hill!
Andy Roberts
Director, Destination Partner Development
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Andy Roberts
Director, Destination Partner Development
"Miles is full of real people that are genuine to each other, our clients, and industry colleagues and partners."
Andy is part of the destination partnership development team and helps client partners in Savannah, St. Pete/Clearwater, Sarasota, Naples and Miami with success. He loves his wife, his kids, the beach, sports and funny stuff.