Steve Vaughn
Steve Vaughn near the water's edge in Seattle
Steve Vaughn playing the tuba
Steve Vaughn in Hawaii wearing a lei with a pineapple beverage in front of him
Steve Vaughn with the Seattle skyline in the distance

Steven Vaughn

Web Developer

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Steven Vaughn

Web Developer

Steve Vaughn
Steve Vaughn near the water's edge in Seattle
Steve Vaughn playing the tuba
Steve Vaughn in Hawaii wearing a lei with a pineapple beverage in front of him
Steve Vaughn with the Seattle skyline in the distance
"My favorite thing about working at Miles is getting to be a part of a great team that is incredibly supportive and understanding, while also having high expectations for our work. "

Steve is a web developer with a knack for captivating animations. When he's not building sites, he's a seasoned symphony musician, and can be seen performing with orchestras across Colorado. Outside of work and music, Steve loves exploring breweries worldwide with his wife Jessica.

Favorite Travel Memory

During my recent trip to Seattle, I stayed with a local friend who provided us an insider's tour of the city's vibrant food and beer scenes. Beyond that, he offered invaluable insights into the distinctive cultures of various neighborhoods, enriching our experience and truly leaving a lasting impact on our visit.

Samantha Crespo at a North Carolina farmstand
Samantha Crespo in front of the Statue of Liberty
Samantha Crespo climbs a ladder among rocks at Custer State Park, South Dakota

Sam Crespo

Account Director

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Sam Crespo

Account Director

Samantha Crespo at a North Carolina farmstand
Samantha Crespo in front of the Statue of Liberty
Samantha Crespo climbs a ladder among rocks at Custer State Park, South Dakota
"Getting to collaborate daily with people who are smart, creative and devoted to the clients and communities we serve is my favorite thing about working here."

As an account director, Sam connects the dots between content, creative and paid-media strategy. Originally hired as an editor at Miles in 2005, she is a crack proofer and published author who manages a content team and still volunteers to write copy from time to time. Outside of work, you'll find her running or mountain biking the trails surrounding her home in San Diego.

Favorite Travel Memory

Finding the elusive "poet's table" after a rock-scrambling, meandering hike through Custer State Park during a FAM tour with our South Dakota client!

Vicky Shoemaker in Frisco, CO
Vicky Shoemaker in front of the Washington Monument

Vicky Shoemaker

Data Analyst

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Vicky Shoemaker

Data Analyst

Vicky Shoemaker in Frisco, CO
Vicky Shoemaker in front of the Washington Monument
"I would describe the atmosphere at Miles as open, friendly and helpful. "

A data wizard turning dusty numbers into sparkling insights — from spreadsheets to coffee cups, Vicky brews data-driven magic for DMO and hospitality clients. Part detective, part storyteller, all data! Are you more interested in her pie charts or apple pie? Insights say her bakes are still more popular than any graph she could build.

Favorite Travel Memory

We went to the rainforest for a small hike in Puerto Rico. When we got to the stream at the bottom of the hike, it started raining. It rained and rained, but that didn't stop my 3-year-old. We went swimming in the stream while it was raining. A new experience for him and so much fun!

Tessa Perkins in Paris
Tessa Perkins on a lush riverbank in France
Tessa Perkins among flowers in Seattle

Tessa Perkins

Content Manager

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Tessa Perkins

Content Manager

Tessa Perkins in Paris
Tessa Perkins on a lush riverbank in France
Tessa Perkins among flowers in Seattle

A content manager on the hospitality team, Tessa serves up strategic, thoughtful content for our clients. When she’s not putting together a content strategy or crafting an email or ad, she loves spending time with her family, dreaming up her next slow-travel trip or simply staying in and binging "Star Wars" with a giant bowl of pasta.

Lizette Burciaga at Macchu Picchu, Japan
Lizette Burciaga in Kyoto, Japan
Lizette Burciaga holding a young goat outside Salt Lake City, UT

Lizette Burciaga

Studio Admin

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Lizette Burciaga

Studio Admin

Lizette Burciaga at Macchu Picchu, Japan
Lizette Burciaga in Kyoto, Japan
Lizette Burciaga holding a young goat outside Salt Lake City, UT
"If I could describe the people at Miles in three words, I would choose passionate, caring and fun."

Lizette handles much of the onboarding, system troubleshooting and marketing for Odyssey Studios. When she's not powering away at a spreadsheet, she's finding new places in Dallas to beat the heat and attempting to take her cat on a hike.

Favorite Travel Memory

There are so many travel memories that I indulge in frequently, but by far my favorite to date has been exploring the depths of Japan and finding myself in the challenges faced with true culture shock.

Alyssa Patton on a cliffside trail in Italy, with bright-bluish turquoise ocean in the background
Alyssa Patton seated on a rock in front of a lake in Wyoming, with snow-dusted mountains in the background
Alyssa Patton peeking around the edge of a large, lichen-covered tree trunk in the woods, with palmettos and scrubby trees in the background
Alyssa Patton mimicking the posture of a very large and colorfully painted sea turtle sculpture on the beach
Alyssa Patton with a river and New York City behind her

Alyssa Patton

Account Supervisor

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Alyssa Patton

Account Supervisor

Alyssa Patton on a cliffside trail in Italy, with bright-bluish turquoise ocean in the background
Alyssa Patton seated on a rock in front of a lake in Wyoming, with snow-dusted mountains in the background
Alyssa Patton peeking around the edge of a large, lichen-covered tree trunk in the woods, with palmettos and scrubby trees in the background
Alyssa Patton mimicking the posture of a very large and colorfully painted sea turtle sculpture on the beach
Alyssa Patton with a river and New York City behind her
"Our greatest strength as a company is that we have positioned ourselves to not only provide what our clients want, but to also illuminate what they need for them. Miles feels like a genuine partnership."

Alyssa is an account supervisor who has a passion for travel, client success and continuous process improvement. A Virginia Beach native, she now enjoys calling St. Pete home. Off the clock, you’ll likely find her hitting tennis balls, identifying birds, playing guitar or exploring the great outdoors on her quest for the perfect sunset.

Favorite Travel Memory

First bite of homemade pizza in Florence, Italy.

Haley Rivas in Telluride, CO
Haley Rivas in Alaska
Haley Rivas in Dunton
Haley Rivas in Ireland
Haley Rivas in Zion National Park

Haley Rivas

Billing Coordinator

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Haley Rivas

Billing Coordinator

Haley Rivas in Telluride, CO
Haley Rivas in Alaska
Haley Rivas in Dunton
Haley Rivas in Ireland
Haley Rivas in Zion National Park
"I love that I can ask anyone about anything at Miles and never feel like I'm bothering anyone. The welcoming and inclusive environment is a really great strength of the company. "

A native New Mexican with a stereotypical love of green chile, Haley finally crossed the border for good into Colorado to make it her home. She has found a passion for business and billing, despite her background in biology. When she’s not sifting through vendor invoices, she can be found coaching dance for the local high school, hiking and mountain biking.

Favorite Travel Memory

My absolute favorite memory is going to Ireland for my birthday in 2019 right before the last season of "Game of Thrones" came out. We went to filming sites for Winterfell and met a couple of the dire wolves used for the show.

Luke Neumann on a beach

Luke Neumann

Account Coordinator

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Luke Neumann

Account Coordinator

Luke Neumann on a beach
"Getting to collaborate with amazingly talented coworkers is my favorite thing about working at Miles."

Luke is an account coordinator and works mainly with St. Pete/Clearwater. His attention to detail and ability to multitask helps the team deliver exceptional value to each client. Outside of work, he can be found throwing the ball for his dog Fisher, cooking spicy food or biking with his wife.

Favorite Travel Memory

A favorite travel memory is getting to travel to Germany with my dad in 2014. We were able to travel by train and visit Munich, Stuttgart, Berlin, Frankfurt and many other small towns. The highlight of the trip was getting to go to a football (soccer) match and experience the amazing atmosphere.

Lisa Hill in Paris
Lisa Hill in Paris
Lisa Hill at the Coliseum in Rome
Lisa Hill in front of St. Peter's Basilica in Italy

Lisa Hill

Executive Administrator

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Lisa Hill

Executive Administrator

Lisa Hill in Paris
Lisa Hill in Paris
Lisa Hill at the Coliseum in Rome
Lisa Hill in front of St. Peter's Basilica in Italy
"My favorite things about working at Miles are the people and the culture. "

Working directly for both president and CEO David Burgess and chairman Roger Miles, we all know it’s Lisa Hill who really runs things around here. When she's not keeping upper management in line, Lisa enjoys spending time with her family, shopping and, now that she (finally!) has her passport, traveling the world.

Favorite Travel Memory

Seeing the Eiffel Tower all lit up at night!

Keely Parker
Keely Parker in front of a large Woody from Toy Story statue at Disney World
Keely Parker with a giant deer statue in St. Louis

Keely Parker

Content Manager

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Keely Parker

Content Manager

Keely Parker
Keely Parker in front of a large Woody from Toy Story statue at Disney World
Keely Parker with a giant deer statue in St. Louis
"Three words I'd use to describe Miles are innovative, passionate and dynamic."

Based in Tallahassee, Florida, Keely is a content manager on the Brand USA team. Besides writing and editing web content to showcase U.S. destinations, Keely loves collecting vinyl, singing opera and hanging out with her hairless cat, Cowboy.

Favorite Travel Memory

Spending a month studying opera (and eating plenty of pasta) in the tiny Italian town of Mercatello Sul Metauro.