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VP of UX & Optimization
Industry News
Miles News

Former CE of Bay of Plenty Tourism, Kristin Dunne, Joins Miles Partnership

Tourism in New Zealand and around the world is undergoing a major reset due to COVID-19 and is committed to “building back better.” Today Miles Partnership in New Zealand announces a strategic hire to help support this historic paradigm shift. As of Wednesday (28 July), the former Chief Executive of Bay of Plenty Tourism, Kristin Dunne, joins Miles Partnership in New Zealand in the role of Director of Destination Strategy, bringing a wealth of internationally recognised expertise in destination management.

“Sustainability and destination management will underpin the role of New Zealand’s regional tourism offices and economic development agencies in the future,” says Chris Adams, Global Head of Research and Insights at Miles Partnership. “This is why we are so excited to have Kristin bringing her extensive knowledge in these areas to our team. It’s great to see...

Senior Vice President

6 Keys To Automating Your Agency

This content was first published here on MediaPost on July 12, 2021.

Marketers want more from their agencies, but want to pay less. Agency business models haven’t adapted to this demand.

Agencies that want to thrive must turn to automation to be more profitable, and also to operationalize highly complex processes that stretch the capacities of employees (think: analyzing 20+ campaign parameters in real time). In turn, agency professionals focused on highly manual tasks will be able to spend time on more strategic work and client management.

Here are six keys to driving value from automation for your agency:

Define goals. Automation encompasses a wide range of solutions that reduce human intervention in...

Interactive Producer
Industry News
Miles News

TravelAbility Forms Alliance with Miles Partnership on Accessibility Initiatives

SAUSALITO, CA (July 9, 2021) — Miles Partnership is proud to be partnering with TravelAbility on a variety of accessibility initiatives, including providing joint webinars, educational workshops, digital best practices and research.
 
Key to this partnership is the “Herd Accessibility” initiative, where the goal is to aggregate destination landing pages containing links to accessible attractions, museums and hotels on www.TravelAbility.net so that travelers with disabilities — as well as locals — will have the information they need on one website.
 
Content for these destination landing pages will be informed by custom research conducted as part of The State of the American Traveler report. This new research will be released in September 2021 by Miles Partnership and...

Miles Partnership Announces Melissa Cherry as Chief Diversity & Inclusion Officer and Senior Vice President

SARASOTA, FL (July 1, 2021) — Miles Partnership, a leading tourism marketing consultancy, today announced that Melissa Cherry will join the company as Chief Diversity & Inclusion Officer and Senior Vice President. Her first official day will be August 23, 2021. She will report to David Burgess, President & CEO.

In this new executive role at Miles, Cherry will lead the development of the organization’s diversity, equity and inclusion (DEI) consulting practice to serve current and potential clients, in addition to guiding the company’s internal DEI processes and best practices. Cherry will drive thought leadership to advance the evolution of inclusive marketing strategies across the destination marketing industry.

“As a long-time supporter of Destinations International, we have seen firsthand the impact Melissa creates for destination marketing...

Content Coordinator
Social Media

An Introductory Guide to TikTok

With more than 689 million monthly active users (as of January 2021), TikTok is the current social media darling. This mobile video platform for creators is engaging a younger generation to craft 30-second to minute-long vertical videos. There are more than 100 million U.S. users (August 2020), and while the app was made popular among Gen Z, the user base is growing up. In the U.S., 60 percent of users are 16–24, and 80 percent are 16–34 (June 2020). More than 90 percent of users use the app daily — with an average watch time of 53 minutes (July 2020). Overall, more than one billion videos are viewed per day on the app. 

How does this apply to travel? There are more than 22.4B views under the #TikTokTravel. At current, few DMOs and travel brands are activating, so there is a huge opportunity to get organic distribution and connect with...