Blog Posts

 miles blog

Our team has lots of great ideas - and we're willing to share
Head of Research and Insights

Global Best Practices in Short-Term Rentals

Destination organizations and the tourism industry should support sensible, balanced STR policies.

  • Short-term rentals (STRs) are now a major part of visitor accommodation choices in many destinations
  • A lack of thoughtful, balanced regulations and management has prompted a global backlash against STRs
  • Only 13% of destination organizations are currently involved in providing input regarding how STRs are managed in their destinations
  • Miles Partnership helped lead a global study that identifies eight best practices to manage and market STRs in a smart, balanced way in your destination


Development Manager

The Evolution Continues: WCAG 2.2 Is Here!

After countless delays, the World Wide Web Consortium (W3C) officially published WCAG 2.2 on October 5, 2023. This is a substantial breakthrough in the world of digital accessibility, as WCAG 2.1 has been the standard since 2018.

Wait, What Are the Web Content Accessibility Guidelines Again?

Before we dive into the changes outlined in WCAG 2.2, here’s a quick review of what the Web Content Accessibility Guidelines are.

The Web Content Accessibility Guidelines (WCAG) are internationally recognized technical standards published by The World Wide Web Consortium (W3C) that are designed to provide guidance on how to make web content more accessible to those with disabilities. Since the introduction of WCAG 1.0 in 1999, W3C has consistently published new versions of WCAG to reflect the ever-changing nature of...

Marketing Coordinator

3 Ways to Reach and Support Travelers with Disabilities

Over half of American travelers plan to prioritize leisure travel this fall. Visiting friends and family, relaxing, exploring and new experiences are just some of the top travel motivations on their list. However, for travelers with disabilities, these trips can be accompanied by unique challenges that are too often overlooked and disregarded.

In our recent webinar, “Travelers with Disabilities,” research found that one in six travelers indicated that they, or someone they travel with, face challenges around travel due to mental, physical or emotional impairments. The growing awareness around the importance of inclusivity in travel has led to more destinations and attractions working...


Empowering Communities Through Destination Stewardship

A transformative shift in tourism is afoot. It’s no longer enough for DMOs to focus their efforts solely on the visitor's needs, wants and behaviors. A new stakeholder group has emerged - and they are here to stay. Say hello (if you haven't already) to your residents.

A great place to live is a great place to visit - which is why communities are fast becoming the greatest stakeholders for DMOs to consider in their destination promotion, management and stewardship efforts. Embracing a community-centric approach not only fosters positive cultural interactions between residents and tourists but also encourages a sense of local pride. 

Head of Research and Insights

Food Tourism Fundamentals: Seven Global Best Practices to Celebrate & Develop Your Destination's Cuisine

Food is a fundamental and foundational part of tourism. While visitors’ engagement in a destination’s arts and culture, outdoor activities or specific attractions may vary, every visitor wants to...