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 miles blog

Our team has lots of great ideas - and we're willing to share
Accessibility Program Manager

Digital Accessibility Is Vital to a Successful DEI Initiative

According to Glassdoor, in 2022, 41% of the United States companies reviewed on their platform indicated corporate investment into diversity, equity and inclusion (DEI) programs.

This figure is expected to continue to increase as companies and organizations ramp up their efforts to develop and prioritize their DEI initiatives—making it important to understand how digital accessibility factors into the equation.

What Is Digital Accessibility?

Digital accessibility is the practice of designing, developing and optimizing digital assets (such as websites and mobile apps) so that they can be utilized by those with disabilities.

Head of Research and Insights

Generative AI Use Cases in Travel and Tourism

In the first blog of this blog series, we described the...

Diversity, Equity, and Inclusion Apprentice

Feliz Día de la Batalla de Puebla

As a Latin American woman born in Mexico but raised in the United States, I’ve always been curious about the history behind Americans celebrating Cinco de Mayo, “Fifth of May,” and what the day truly means for Mexicans. After many years of asking questions about the celebration, this is what I found out.

Cinco de Mayo has nothing to do with Mexico’s Independence Day.

Contrary to popular belief, Cinco de Mayo is not our Independence Day. We acquired our independence more than 40 years before the celebration of Cinco de Mayo. Cinco de Mayo began as a day to...

Traveling with Autism

Understanding, Including and Supporting People and Families with Autism

Last month we celebrated Autism Awareness Month as an organization by launching an official partnership with Champion Autism Network (CAN). We invited Becky Large, Executive Director of Champion Autism Network & CEO of Autism Travel Club, to be a guest author on the Miles blog to share more about CAN's mission and what destinations can do to start creating a more welcoming environment for those traveling with autism.

Did you know that mothers with children on the autism spectrum have stress levels comparable to combat soldiers?

While mothers and entire families living with autism may be among the most in need of a vacation, they often face barriers that make it feel easier and safer to just stay home.

For families with autism, even a simple grocery store visit can trigger a tantrum, let alone a fun outing or vacation. Autism can...

Head of Research and Insights

Foundations and Principles of Generative AI

Part one of a blog series on what generative AI means for tourism and hospitality

Generative artificial intelligence (AI) is the latest iteration of machine learning that is creating both real excitement and concern around the world. Google CEO Sundar Pichai has called AI “the most profound” technology in human history and predicted that it will impact "every company".