Meet Miles

Teaming Up for Success

Courtney Miranda pulls a suitcase behind her in Granada, Spain
Miranda Maisto in Zion National Park, UT
Luke Neumann on a beach
Steve Vaughn in Hawaii wearing a lei with a pineapple beverage in front of him
Jeff Coopes running in Ireland
Adis Handanovic on a sidewalk alongside a Venice canal
Ileana Frascone in Rome
Ben Walton shows off a snook he caught in Florida
Andrew Cantrell in ski gear in the snow
George Mora in Horseshoe Bend, AZ
Najauna White in front of the Eiffel Tower in Paris
Lauren Fox in front of Cloud Gate in Chicago
A picture of Andy next to a cabin in snowy Tennessee
A photo of CA near mountains
A scenic photo of David near a mountain range.
A photo of Taylor on a deck.
A photo of August posing near a historical building.
A photo of Roxanne hiking in New Zealand.
A photo of Maya in India.
A photo of CA near mountains
A photo of Shiann in between mountains.
A photo of Emily on the beach while the sun sets.
Man and woman on boat
A photo of Josh snowboarding in Utah.

At Miles, we are united by more than our love of travel: Our worldwide team of experts helps destinations and resorts navigate today's complex marketing landscape. Together, we embrace innovation, creativity and doing things differently to deliver unparalleled results.

 
 

Our Team

Woman holding wine glass
People by waterfall
Woman and man near mountain
woman traveling
Man and woman on boat

Susan Schuldt

Senior Project Manager

Susan Schuldt

Senior Project Manager

Woman holding wine glass
People by waterfall
Woman and man near mountain
woman traveling
Man and woman on boat

Susan oversees workflow and day-to-day task management for a variety of client projects, from print production to website builds. She adapts quickly to ensure deadlines and client expectations are met, collaborating closely with both clients and internal teams to drive success from start to finish. Outside of work, you can find her exploring new restaurants, getting lost in a good book and planning her next travel adventure.

Favorite Travel Memory

Experiencing the infinite landscapes and waterfalls of Iceland on a five day road trip through the country. I can't wait to go back for another trip!

Ileana Frascone
Ileana Frascone in Tampa, FL
Ileana Frascone in Rome

Ileana Frascone

Vice President, Client Services

Ileana Frascone

Vice President, Client Services

Ileana Frascone
Ileana Frascone in Tampa, FL
Ileana Frascone in Rome
"Our greatest strength as a company is our commitment to doing what's right — for our clients through our commitment to customer service or for the industry at large through our sustainability and advocacy work."

Ileana manages a diverse client set that includes the U.S. Virgin Islands, Chicago and Myrtle Beach. She manages a team that makes her look good through their tireless management of brand, media, digital and website accounts. In her spare time, she enjoys traveling (big surprise!), reading, writing and spending lots of time with her family.

Favorite Travel Memory

Pushing my two-year-old son's stroller through Venice, Italy. (2 out of 5 recommend. Muscles required!)

Christi Womack Villalobos at Denali National Park
Christi Womack Villalobos at a USF Bulls baseball game

Christi Womack Villalobos

Content Manager

Christi Womack Villalobos

Content Manager

Christi Womack Villalobos at Denali National Park
Christi Womack Villalobos at a USF Bulls baseball game
"My co-workers at Miles Partnership are creative, curious and passionate about travel."

As a content manager for print and digital initiatives, Christi plans, writes and edits pieces to inspire people to visit the U.S., piquing the former journalist’s interest in exploring new places. Away from work, the Rotary Club member enthusiastically supports the South Florida Bulls.

woman high up in a building in front of a city scape
a couple standing on a rock in front of mountains
a couple standing in front of colorful buildings

Katie Smith

Graphic Designer

Katie Smith

Graphic Designer

woman high up in a building in front of a city scape
a couple standing on a rock in front of mountains
a couple standing in front of colorful buildings
"I am surrounded by thoughtful people who strive to build each other up and help each other out. "

Katie is a graphic designer on our creative team who works on creating visitor guides as well as other design projects that come our way. Outside of work, she enjoys spending time outdoors exploring a number of hiking trails across the state of Arkansas, as well as tapping into her creative side through painting, drawing and calligraphy. 

Favorite Travel Memory

Most recently, I had the opportunity to visit Taos, New Mexico where I went skiing for the first time. When I wasn't on the slopes (trying not to wipe out) I explored a number of art galleries in the town and got to see some extraordinary pieces created by locals.

A photo of Layne with a scenic Lake Placid backdrop.
A photo of Layne mid-hike.
A photo of Layne at a Yankees game.
A photo of Layne fishing in the Adirondacks.

Layne Dowdall

Media Intelligence & Research Specialist

Layne Dowdall

Media Intelligence & Research Specialist

A photo of Layne with a scenic Lake Placid backdrop.
A photo of Layne mid-hike.
A photo of Layne at a Yankees game.
A photo of Layne fishing in the Adirondacks.
"It's clear everyone at Miles is motivated, aligned and genuinely working together toward the same shared goal."

Layne brings storytelling to data, translating media performance and insights into strategies that move client goals forward. Outside of work, she’s exploring the Adirondack Mountains, traveling to visit friends and family and relaxing at home with her cat, Minna.

George Mora in Arizona
George Mora on the coast in Ireland
George Mora in Horseshoe Bend, AZ

George Mora

Social Video Cinematographer

George Mora

Social Video Cinematographer

George Mora in Arizona
George Mora on the coast in Ireland
George Mora in Horseshoe Bend, AZ
"My favorite thing about working at Miles is seeing new places and capturing new experiences."

George is part of Odyssey Studios and works both on location as a videographer/photographer or back in the office in post production. He spends his free time traveling, teaching group-fitness classes and partaking in all kinds of geeky activities.

Favorite Travel Memory

Getting married in front of Mount Kirkjufell in Iceland — a mountain featured prominently in "Game of Thrones."

Enriqueta Balandra

Project Manager

Enriqueta Balandra

Project Manager

"My favorite thing about Miles is my team of incredibly talented, kind and dedicated people. "

Enriqueta is a dedicated project manager who works on a variety of projects from visitor guides to websites. In her free time, you can find her crafting, watching movies or playing with her dalmatian Ollie.

Favorite Travel Memory

Having my first white Christmas in Knoxville in 2020: I made snow angels, threw snowballs, ate white snow and sledded down a hill!

Debbie Johnson in front of a wooded stream in Wyoming
Debbie Johnson in front of the Eiffel Tower in Paris
Debbie Johnson on horseback in Cave Creek, AZ
Debbie Johnson on an Adirondack chair in coastal Maine

Debbie Johnson

Sr Vice President - Client Services

Debbie Johnson

Sr Vice President - Client Services

Debbie Johnson in front of a wooded stream in Wyoming
Debbie Johnson in front of the Eiffel Tower in Paris
Debbie Johnson on horseback in Cave Creek, AZ
Debbie Johnson on an Adirondack chair in coastal Maine
"The amazing depth of knowledge and experience, and sincere commitment to our clients, is Miles' true strength."

Debbie works with our client services team supporting DMOs and their teams across the country. She's the mom to three adult children and loves hiking, music, watching football and, of course, traveling.

Favorite Travel Memory

My favorite, outside of those with my family, would be in Brussels one December during their holiday markets. I spent every night in the square for hours just listening to music and watching the lights and people — it was magical!

Lee Martinez standing at overlook
Lee Martinez standing at overlook

Lee Martinez

SEO Strategist

Lee Martinez

SEO Strategist

Lee Martinez standing at overlook
Lee Martinez standing at overlook
"Miles has many strengths — one of them is work-life balance. The other strength is the skills that every employee brings to the table."

Lee is part of the SEO team and develops SEO strategies for his clients to generate organic website traffic and appear at the top of search engines results pages for their specific destinations. When he is not working, Lee enjoys spending time with his wife discovering great new restaurants.

Favorite Travel Memory

Overlooking the Pacific Ocean from a cliff on the west side of Kauai.

Carrie Tomlinson at the boardwalk in Ocean City, MD
Carrie Tomlinson in front of a mural in Austin, TX
Carrie Tomlinson in ski gear in Winter Park, CO
Carrie Tomlinson with children in Winter Park, CO

Carrie Tomlinson

Senior Account Director

Carrie Tomlinson

Senior Account Director

Carrie Tomlinson at the boardwalk in Ocean City, MD
Carrie Tomlinson in front of a mural in Austin, TX
Carrie Tomlinson in ski gear in Winter Park, CO
Carrie Tomlinson with children in Winter Park, CO
"Tenacious, creative and caring are three words I'd use to describe the Miles team."

Carrie ensures that clients' big-picture visions are defined and delivered, building collaborative client relationships, as well as working with the Miles team to concept and produce innovative marketing solutions. Outside of Miles, Carrie keeps up with her two little boys, Mac and Jay, on the ski slopes or hiking trails in Winter Park and planning her next vacation.

Favorite Travel Memory

Every summer my family visited a small beach town in southwest Michigan near my grandparents' house. Now I cherish the opportunity to reunite with my siblings there year after year and see my kids enjoy the same experience.

Liz Mabe looks out over the river in New York City
Liz Mabe on a snowmobile in Alaska
Liz Mabe looks out over ski resort scenery in Alaska
Liz Mabe at Castillo San Felipe del Morro in San Juan, Puerto Rico

Liz Mabe, CDME

Vice President, Client Services

Liz Mabe, CDME

Vice President, Client Services

Liz Mabe looks out over the river in New York City
Liz Mabe on a snowmobile in Alaska
Liz Mabe looks out over ski resort scenery in Alaska
Liz Mabe at Castillo San Felipe del Morro in San Juan, Puerto Rico

Liz oversees a group of accounts, making sure we achieve strong results. Off the clock, you can find her enjoying a Cardinals game in her hometown of St. Louis, shuttling her son to his sporting events or spending time with her dog Diego.

Favorite Travel Memory

Taking my son to stay in a treehouse in the El Yunque rainforest in Puerto Rico.

Ant Scalf with a character from the movie "Ants"
Ant Scalf on a cliffside lookout with rocky mountains and trees behind him

Anthony Scalf

Digital Product Designer

Anthony Scalf

Digital Product Designer

Ant Scalf with a character from the movie "Ants"
Ant Scalf on a cliffside lookout with rocky mountains and trees behind him
"What sets this company apart is our unwavering commitment to fostering personal growth and development among their employees. "

Ant is part of the digital products team as a digital product designer. Ant is not just about pixels and interfaces — he's all about crafting seamless and delightful experiences for our clients. When not perfecting user journeys, he can be found all over Florida skateboarding, taking and developing photos, as well as tinkering on cars and motorcycles.

Favorite Travel Memory

Taking the train from the airport into Tokyo, I thought I could manage without using my phone for navigation. When the train headed north instead of toward Tokyo, I eventually gave into temptation. I discovered the train would eventually turn back toward Tokyo, which taught me that I can navigate without technology if a country is as organized as Japan.

Gray Lawry in Sedona
Gray Lawry and his son roast hot dogs over a fire pit in north Georgia
Gray Lawry in north Georgia
Gray Lawry in Bermuda

Gray Lawry

Chief Technology Officer

Gray Lawry

Chief Technology Officer

Gray Lawry in Sedona
Gray Lawry and his son roast hot dogs over a fire pit in north Georgia
Gray Lawry in north Georgia
Gray Lawry in Bermuda
"Miles thrives on constant reinvention, excelling in travel marketing. "

Gray masterfully combines inventive thought and technical adeptness for top-notch global travel-marketing strategies. Exceptional at interpreting technology and data, distilling complex ideas and managing reporting platforms, he elevates clients' competitiveness by enabling keen customer-behavior insights.

Lauren Donald wears Minnie Mouse ears at Disney World
Lauren Donald in Florida

Lauren Donald

Ad Operations Manager

Lauren Donald

Ad Operations Manager

Lauren Donald wears Minnie Mouse ears at Disney World
Lauren Donald in Florida
"The work-life balance is my favorite thing about Miles. Being in the travel industry, Miles just gets it, and traveling is encouraged! "

Lauren works on some of our largest DMO and hospitality accounts to traffic, optimize and report on each campaign from start to finish. When she's not digging into reporting and trafficking campaigns, you can find her behind the lens of her camera or spending time with her husband and son.

Olivia Falco
Olivia Falco

Liv Falco

Account Coordinator

Liv Falco

Account Coordinator

Olivia Falco
Olivia Falco

Liv Falco is an Account Coordinator who loves to help her clients deliver high-quality work, remotely from California! Outside of work, Liv enjoys all the simple things in life. Whether it be a trip to a local coffee shop, or a hike around her hometown hills, you can find Liv somewhere soaking up the sun!

Najauna White in front of the Eiffel Tower in Paris
Najauna White looks out over a balcony in Barcelona, Spain

Najauna White

Vice President

Najauna White

Vice President

Najauna White in front of the Eiffel Tower in Paris
Najauna White looks out over a balcony in Barcelona, Spain
"My favorite thing at Miles has been learning about our team members' character outside of their work. When I hear someone light up talking about their passions, traveling, family and friends, it brings me joy to get to know who they are. "

Najauna plays a central role at Miles, developing targeted, experiential marketing strategies that resonate with the right audiences for significant impact. She leads initiatives focused on learning and development, strategic partnerships and community engagement, cultivating a welcoming and collaborative internal culture. This approach enables her team to deeply understand our clients’ needs, enhancing our ability to craft compelling storytelling and achieve their goals. Outside of work, Najauna enjoys dancing and laughing in her kitchen, pretending to host a cooking show for her husband, kids and dog. #ApplausePlease

Favorite Travel Memory

On the walk to try paella for the first time in Barcelona, we experienced a music light show, a food-truck festival, and a street art and dance show. I was so immersed in the happenings that I stopped to dance, drink, take tons of photos and ALMOST forgot how hungry I was. The first bite of paella and the restaurant's hospitality made every bit of the trek worth it.

Makayla Keely in a gondola on a canal
Makayla Keely in Paris
Makayla Keely

Makayla Keely

Content Director

Makayla Keely

Content Director

Makayla Keely in a gondola on a canal
Makayla Keely in Paris
Makayla Keely
"My teammates at Miles encourage me to think strategically. We delve further into client opportunities to provide innovative solutions before problems arise. "

Born with the gift of gab, Makayla loves writing content that inspires the vacation state of mind. Leaning on her experiences as a traveler, she works with brands like Margaritaville, Hilton and Hawks Cay Resort to attract potential customers. If she's not working from her home in Denver, you'll likely find her trekking up a mountain or shredding the slopes.

Favorite Travel Memory

Traveling through Europe for five months.

Krystal Woodard
Krystal Woodard
Krystal Woodard

Krystal Woodard

Account Manager

Krystal Woodard

Account Manager

Krystal Woodard
Krystal Woodard
Krystal Woodard
"Innovative, adventurous, conscientious are how I would describe the folks at Miles. "

Krystal is an account manager who works with a variety of clients on everything from website and to creative and media needs and visitor guides. When she isn't working on travel-related projects, you can find her hitting the road (or air) for new adventures with her husband, three kids and adorable minpin.

Favorite Travel Memory

I spent two months road tripping with my family from Texas to Washington, hitting all of the national and state parks we could along the way. It was a once-in-a-lifetime experience!

Courtney Spiess hiking with her dog in Boone, NC
Courtney Spiess in Greenville, SC
Courtney Spiess in New York City
Courtney Spiess in Asheville, NC

Courtney Spiess

Content Director

Courtney Spiess

Content Director

Courtney Spiess hiking with her dog in Boone, NC
Courtney Spiess in Greenville, SC
Courtney Spiess in New York City
Courtney Spiess in Asheville, NC
"Working alongside so many incredibly talented people — that’s my favorite part about Miles! "

After spending years in the CVB and DMO world, Courtney now uses her tourism-marketing experience to create content for a variety of Miles' clients. Based in Atlanta, she spends her free time exploring the Southeast either hiking mountains or visiting beaches with her golden retriever Boone.

Favorite Travel Memory

I will never forget hiking my first 14er with my brother. Mount Yale holds a special place in my heart!

Mary Sergeant standing on a rocky hillside overlooking Laguna Beach, CA
Mary Sergeant at a restaurant in New York City
Mary Sergeant standing on a rocky hillside overlooking Laguna Beach, CA

Mary Sergeant

Account Supervisor

Mary Sergeant

Account Supervisor

Mary Sergeant standing on a rocky hillside overlooking Laguna Beach, CA
Mary Sergeant at a restaurant in New York City
Mary Sergeant standing on a rocky hillside overlooking Laguna Beach, CA
"My colleagues are dedicated, intelligent, driven and creative, and they push me to be my best every day! I'm so thankful to be a small part of this incredible group."

Mary is an account supervisor who works with destinations all across the country, from northern California to the Midwest. Off the clock, you can find her at the gym or in a yoga class, reading the next book on her TBR list or listening to live local music at her favorite watering hole.

Favorite Travel Memory

During a trip with my boyfriend to Laguna Beach, we went on a whale-watching tour. While we didn't come across any whales, we did find ourselves amid a mega-pod of dolphins. We were literally surrounded by thousands of dolphins for over an hour. Something I'll never forget!

Trisha and her partner in St. Lucia.
Trisha looking on at the Rockies.
A woman looking on to the distance of the Rockies.
Trisha posing in the snow.
Trisha and her partner next to the iconic LOVE statue in Philly.

Trisha Patrias

Account Manager

Trisha Patrias

Account Manager

Trisha and her partner in St. Lucia.
Trisha looking on at the Rockies.
A woman looking on to the distance of the Rockies.
Trisha posing in the snow.
Trisha and her partner next to the iconic LOVE statue in Philly.
"Miles Partnership's biggest strength is that they truly care. They care about the satisfaction of their clients while also emphasizing the care of their employees, too. "

Trisha is an account manager for the hospitality division at Miles, where she partners closely with clients to ensure their strategies are aligned to drive meaningful results. When she's not optimizing clients’ marketing strategies, you'll likely find her at the gym deadlifting far too much weight or spending time with her husband and two sons, Colt & Hudson.

Favorite Travel Memory

While on my first trip to Denver, I thought it would be a great idea to go take a drive through the Rockies. However, we got deeply lost in the middle of the mountains and with more snow than I even thought was possible. We ended up getting stuck in a ditch and a group of Jeeps (with no air in their tire mind you) had to rescue us. Luckily, we lived to tell the tale.

Jeremy Hotz in Moab, UT
Jeremy Hotz in Big Thompson Canyon, CO
Jeremy Hotz in Boston, MA
Jeremy Hotz in Nederland, CO

Jeremy Hotz

Digital Product Manager

Jeremy Hotz

Digital Product Manager

Jeremy Hotz in Moab, UT
Jeremy Hotz in Big Thompson Canyon, CO
Jeremy Hotz in Boston, MA
Jeremy Hotz in Nederland, CO
"Three words I'd use to describe Miles are kind, committed and passionate."

Meet Jeremy, a dynamic force within our web development team. Beyond the confines of lines of code and the creation of cutting-edge features, Jeremy's spirit thrives amid the majesty of the Rocky Mountains. Whether he's writing new music, embarking on thrilling adventures or immersing himself in a book, Jeremy's journey is an eclectic symphony of passion and discovery.

Favorite Travel Memory

My favorite travel memory is seeing the Boston skyline, with my brother, for the first time.

Cynthia in Las Vegas
Cynthia in Honolulu
Cynthia in Boston
Cynthia at Margaritaville

Cynthia Devaney

Advertising & Data Manager

Cynthia Devaney

Advertising & Data Manager

Cynthia in Las Vegas
Cynthia in Honolulu
Cynthia in Boston
Cynthia at Margaritaville
"The people at Miles are welcoming, friendly and supportive!"

Customer service is key for Cynthia, and her publication experience helps her effectively manage all things advertising. She is a travel enthusiast; she and her husband are always dreaming up their next family adventure. So far, she has seen waterfalls in Hawaii, taken strolls down route 66 in Oklahoma, snowboarded in New Hampshire and laid on a beach in Punta Cana, and she hopes to visit Japan someday!

Favorite Travel Memory

Spending time on the beach with my family every summer, especially if it's a new beach we get to experience.

Carrie Rodgers in front of rock formations in Grand Junction, CO
Carrie Rodgers in a modern property overlooking the city in Los Angeles
Carrie Rodgers with Icelandic horses
Carrie Rodgers in front of a river in upstate New York
Carrie Rodgers in St. Pancras Station in London

Carrie Rodgers

Senior Content Director

Carrie Rodgers

Senior Content Director

Carrie Rodgers in front of rock formations in Grand Junction, CO
Carrie Rodgers in a modern property overlooking the city in Los Angeles
Carrie Rodgers with Icelandic horses
Carrie Rodgers in front of a river in upstate New York
Carrie Rodgers in St. Pancras Station in London

Carrie is a curiosity-fueled senior content director based in New York’s beautiful Hudson Valley. After hours, you’ll find her researching history projects, hoarding obscure hot sauces, attending film festivals and tennis tournaments, or dreaming up her next trip.

Favorite Travel Memory

I stayed at a small inn on a sheep farm in the Scottish highlands that sat at the convergence of two lochs. On the long road in was a cemetery that housed the grave of Rob Roy. The cozy scotch bar had just two seats. A quintessential Scottish experience.

Vito Zuppardo in front of the Eiffel Tower in Paris
Vito Zuppardo in front of London's Tower Bridge
Vito Zuppardo and family in Vail, CO
Vito Zuppardo on the field at an LSU football game in Baton Rouge

Vito Zuppardo

Vice President

Vito Zuppardo

Vice President

Vito Zuppardo in front of the Eiffel Tower in Paris
Vito Zuppardo in front of London's Tower Bridge
Vito Zuppardo and family in Vail, CO
Vito Zuppardo on the field at an LSU football game in Baton Rouge
"It's a pleasure to work with such a smart group of people who create great work on behalf of our clients. "

Based in Baton Rouge, Vito applies his 25-plus years of marketing, advertising and account management experience to foster success among his clients. A fan of LSU and the Saints, he knows tailgating and shares his fall football weekends with his wife and two sons.

Favorite Travel Memory

Seeing the New Orleans Saints play in London! Although we lost, it was still an awesome experience.

woman standing in front of grassy hills
woman standing in a yellow shirt over red rocks

Donna Alfano

Graphic Designer

Donna Alfano

Graphic Designer

woman standing in front of grassy hills
woman standing in a yellow shirt over red rocks

Donna is a native of sunny Florida who channels her passion for design into vibrant creations influenced by her travels. With a keen eye for detail, she crafts unique visuals while finding joy in moments spent listening to music, reading, or playing with her beloved cat Maisie.

Favorite Travel Memory

Hiking on a glacier in Iceland, or spending a month exploring Colorado with my best friend!

Julia Grignon in New York
Julia Grignon in Sedona, AZ
Julia Grignon in Hawai'i

Julia Grignon

Account Supervisor

Julia Grignon

Account Supervisor

Julia Grignon in New York
Julia Grignon in Sedona, AZ
Julia Grignon in Hawai'i
"The work is exciting and it is rewarding to visit the amazing destinations I work with. We value being an extension of our client's team, and that makes collaboration one of our biggest strengths."

Julia's work focuses on client satisfaction and bringing their vision to life, while balancing the priorities of internal teams. When she's not making things happen for clients, she can be found enjoying 300 days of sunshine in Tucson.

Favorite Travel Memory

Traveling to Maui was absolutely amazing and is one of my favorite places to vacation.

A photo of Taylor overlooking the Italian countryside.
A photo of Taylor in front of a building in Rome.

Taylor Cotrone

Marketing Strategist

Taylor Cotrone

Marketing Strategist

A photo of Taylor overlooking the Italian countryside.
A photo of Taylor in front of a building in Rome.

Taylor is part of our hospitality team, leveraging data-driven insights and automation to craft impactful campaigns. When she’s not optimizing email flows and customer journeys, you can find her exploring the outdoors or chasing after her 1-year-old son, Cash.

Favorite Travel Memory

Watching the sunset over the Tuscan countryside.

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