Meet Miles

Teaming Up for Success

Courtney Miranda pulls a suitcase behind her in Granada, Spain
Miranda Maisto in Zion National Park, UT
Luke Neumann on a beach
Steve Vaughn in Hawaii wearing a lei with a pineapple beverage in front of him
Jeff Coopes running in Ireland
Adis Handanovic on a sidewalk alongside a Venice canal
Ileana Frascone in Rome
Ben Walton shows off a snook he caught in Florida
Andrew Cantrell in ski gear in the snow
George Mora in Horseshoe Bend, AZ
Najauna White in front of the Eiffel Tower in Paris
Lauren Fox in front of Cloud Gate in Chicago
A picture of Andy next to a cabin in snowy Tennessee
A photo of CA near mountains
A scenic photo of David near a mountain range.
A photo of Taylor on a deck.
A photo of August posing near a historical building.
A photo of Roxanne hiking in New Zealand.
A photo of Maya in India.
A photo of CA near mountains
A photo of Shiann in between mountains.
A photo of Emily on the beach while the sun sets.
Man and woman on boat

At Miles, we are united by more than our love of travel: Our worldwide team of experts helps destinations and resorts navigate today's complex marketing landscape. Together, we embrace innovation, creativity and doing things differently to deliver unparalleled results.

 
 

Our Team

Fiona smiling on the edge of a cliff in France.
Fiona sitting in a restaurant in Morocco.
Fiona posing near a wall of flowers in Morocco.
Fiona posing on a dirt road in Morocco.
Fiona posing in a cave in France.

Fiona Lord

Senior Brand Strategist

Fiona Lord

Senior Brand Strategist

Fiona smiling on the edge of a cliff in France.
Fiona sitting in a restaurant in Morocco.
Fiona posing near a wall of flowers in Morocco.
Fiona posing on a dirt road in Morocco.
Fiona posing in a cave in France.
"My favorite thing about working at Miles is that no two days are the same and the people are amazing! "

As a senior brand strategist on our creative team, Fiona combines strategic thinking with creativity to help build brands that connect with travelers. Outside of work, you'll usually find her exploring a new destination, trying a new restaurant or watching Formula 1 racing.

Favorite Travel Memory

One of my favorite travel memories was doing a manta ray night dive in Hawai'i, or maybe a shark dive in the Bahamas. Both were definitely terrifying, but they were also some of the most surreal and unforgettable experiences I’ve ever had.

Jessica smiling while visiting a flower pasture in California.
A photo of Jessica and a child on the beach in California.
Jessica posing on the Brooklyn Bridge in NY.
Jessica standing in front of a historic building in Rome.
Jessica smiling in the middle of a street in Cartagena, Colombia.

Jessica Rodriguez

Account Director

Jessica Rodriguez

Account Director

Jessica smiling while visiting a flower pasture in California.
A photo of Jessica and a child on the beach in California.
Jessica posing on the Brooklyn Bridge in NY.
Jessica standing in front of a historic building in Rome.
Jessica smiling in the middle of a street in Cartagena, Colombia.
"I love that I get to work in an industry I’m genuinely passionate about, with people who share that excitement for travel and destinations."

Jessica leads client relationships and strategic direction for The Florida Keys team, bringing big-picture thinking to integrated marketing programs. Outside of work, she’s a yogi, runner and avid scuba and free-diver—but her favorite adventure is life with her daughter and two dogs.

Favorite Travel Memory

An impromptu hike in Koh Phangan up to the Bottle Beach Viewpoint—in flip-flops, because the locals assured me I didn’t need sneakers. Spoiler: I did. I was terrified the whole way, but reaching the top was one of those unforgettable, never-felt-more-alive moments.

Elena Prostova among historical ruins in Sicily
Elena Prostova looks into a doorway at Hegra near AlUla, Saudi Arabia
Elena Prostova at London's Tower Bridge
Elena Prostova at Canyonlands National Park, UT
Elena Prostova in the black volcanic terrain of Sicily

Elena Prostova

Senior Vice President

Elena Prostova

Senior Vice President

Elena Prostova among historical ruins in Sicily
Elena Prostova looks into a doorway at Hegra near AlUla, Saudi Arabia
Elena Prostova at London's Tower Bridge
Elena Prostova at Canyonlands National Park, UT
Elena Prostova in the black volcanic terrain of Sicily
"My favorite part about working at Miles is being surrounded by people who share passion for travel and commitment to company culture and values."

Elena’s diverse background in art, design and product development makes her a driving force on the new business team. Her creative ability to adapt to emerging consumer trends is an important part of Miles’ success, and her love of family and travel is key to her personal success.

Favorite Travel Memory

Experiencing the stunning scenery, amazing wildlife and great outdoor adventures during a family roadtrip to Yellowstone, Canyonlands, Moab and Zion, where we were able to disconnect from the rest of the world and feel truly alive.

Luke Neumann on a beach

Luke Neumann

Project Manager

Luke Neumann

Project Manager

Luke Neumann on a beach
"Getting to collaborate with amazingly talented coworkers is my favorite thing about working at Miles."

Luke is a project manager and works mainly with St. Pete/Clearwater. His attention to detail and ability to multitask helps the team deliver exceptional value to each client. Outside of work, he can be found throwing the ball for his dog Fisher, cooking spicy food or biking with his wife.

Favorite Travel Memory

A favorite travel memory is getting to travel to Germany with my dad in 2014. We were able to travel by train and visit Munich, Stuttgart, Berlin, Frankfurt and many other small towns. The highlight of the trip was getting to go to a football (soccer) match and experience the amazing atmosphere.

Kiki Mannear in Chinatown in San Francisco
Kiki Mannear poses inside a hot air balloon's basket at a photo opp in Las Vegas
Kiki Mannear shows off her axe throwing score
Kiki Mannear at the Haight-Ashbury intersection in San Francisco

Kiki Mannear

Director, Destination Partner Development

Kiki Mannear

Director, Destination Partner Development

Kiki Mannear in Chinatown in San Francisco
Kiki Mannear poses inside a hot air balloon's basket at a photo opp in Las Vegas
Kiki Mannear shows off her axe throwing score
Kiki Mannear at the Haight-Ashbury intersection in San Francisco
"The people at Miles are enthusiast, strategic and avant-garde."

Kiki is a seasoned professional based in the greater New Orleans area who's known for creating exceptionally effective ad campaigns for members of New Orleans and Company. She's a foodie and travel lover who enjoys exploring the city's vibrant restaurant scene, attending local festivals, and supporting the New Orleans Saints and LSU Tigers.

Favorite Travel Memory

My favorite travel memory is climbing up the steps in the rare snow at Blarney Castle to kiss the Blarney Stone. Before my grandmother, Anita Kelly Mannear, passed away, she said that her one regret in life was not kissing the stone while in Ireland. I was honored to kiss the stone on her behalf.

Adam Storm and family seated on a colorful tile mosaic bench
Adam Storm showing off his Weird Al Yankovic tickets
Adam Storm in a flowery garden

Adam Storm

Digital and Media Asset Manager

Adam Storm

Digital and Media Asset Manager

Adam Storm and family seated on a colorful tile mosaic bench
Adam Storm showing off his Weird Al Yankovic tickets
Adam Storm in a flowery garden
"The people at Miles are passionate, focused and dedicated."

Adam is part of the Odyssey Studios team, and is responsible for curating and cataloging the team's video and photographic assets to increase ROI for clients. Adam is a bookworm and video gamer who enjoys getting lost on backroads while finding new places and painting with his wife and their children.

Favorite Travel Memory

My favorite travel memory is when I traveled to Springfield, Ohio, for a family gathering. My wife was able to book an Airbnb stay in the home she lived in as a teenager, which she always loved but had never been able to say goodbye to as it was sold while she was away. Listening to the owner ask her about how she and her family installed features was just fantastic.

Jordan Kuglitsch in New Mexico
Jordan Kuglitsch inside a red phone booth in London, England
Jordan Kuglitsch in Italy
Jordan Kuglitsch dining on tacos in Denver, CO
Jordan Kuglitsch canoeing in Banff

Jordan Kuglitsch

Vice President

Jordan Kuglitsch

Vice President

Jordan Kuglitsch in New Mexico
Jordan Kuglitsch inside a red phone booth in London, England
Jordan Kuglitsch in Italy
Jordan Kuglitsch dining on tacos in Denver, CO
Jordan Kuglitsch canoeing in Banff
"I love the creativity that abounds when it comes to solving complex problems with my colleagues on behalf of our clients. It keeps things fresh and challenging each and every day. "

Jordan is committed to helping destination brands tell their story, leading Miles’ teams to deliver exceptional service and products. When she's not busy helping clients achieve their business goals and objectives, you can find her adventuring with family, listening to live music, enjoying a good cup of coffee or thrifting for unique textiles.

Favorite Travel Memory

Getting engaged in the Italian Riviera and spending the rest of our trip exploring small villages along the coast, enjoying delicious food and wine at every turn. The relaxed culture, slowed-down pace and natural beauty of Italy was an incredible backdrop for such a celebratory life moment.

Alexis hiking in Washington.
Alexis posing on the street.
Alexis holding her child behind a scenic backdrop.
Alexis posing near a scenic field.
Alexis smiling on the edge of a cliff overlooking a body of water.

Alexis Acosta-Downs

Director, Operations

Alexis Acosta-Downs

Director, Operations

Alexis hiking in Washington.
Alexis posing on the street.
Alexis holding her child behind a scenic backdrop.
Alexis posing near a scenic field.
Alexis smiling on the edge of a cliff overlooking a body of water.
"My favorite thing about working at Miles has been the camaraderie, big thinking, flexibility and genuine kindness the entire team has always exemplified. "

A proud Miles boomerang, Alexis returns as Director, Operations to support operational needs across the organization, drawing on deep experience with Brand USA and destination marketing. Off the clock, you can find her painting travel memories, riding her electric bike on Fort Lauderdale's beaches or wrangling a lively household featuring two young boys.

Favorite Travel Memory

My favorite travel memory is our first international trip as a family of four, which featured ten days road tripping through southern England, from London to Cornwall to Canterbury, with two boys under four.

A photo of Rachel in front of hills in Turkey.
A selfie of Rachel next to a Ferris wheel.
A photo of Rachel near rock formations in Arizona.
A photo of Rachel next to colorful buildings in Sweden.

Rachel Brown

Destination Stewardship Director, North America

Rachel Brown

Destination Stewardship Director, North America

A photo of Rachel in front of hills in Turkey.
A selfie of Rachel next to a Ferris wheel.
A photo of Rachel near rock formations in Arizona.
A photo of Rachel next to colorful buildings in Sweden.

Rachel leads the growth strategy for Destination Wayfinder, helping tourism organizations strengthen destination stewardship. When she’s not advising DMOs, she’s kayaking near her home in Durango, Colorado, cooking global cuisine or exploring her next destination—45 countries and counting!

Favorite Travel Memory

At 14, I visited the small remote island of Nosy Komba, Madagascar, seeing lemurs up close, wandering its beaches and meeting the welcoming locals. That adventure sparked my love for travel and passion for ecotourism, showing me the magic of exploring new places while honoring nature and culture.

Steven Keith
Steven Keith at the James Beard Awards in Chicago, IL
Steven Keith in Hanalei Bay, Kauai
Steven Keith in front a Van Gogh Experience projection
Steven Keith eating takeout at a roadside park in Ohio

Steven Keith

Senior Content Director

Steven Keith

Senior Content Director

Steven Keith
Steven Keith at the James Beard Awards in Chicago, IL
Steven Keith in Hanalei Bay, Kauai
Steven Keith in front a Van Gogh Experience projection
Steven Keith eating takeout at a roadside park in Ohio
"We don't just talk the talk, but walk the walk! From the top down, we eat, breathe and live for amazing travel experiences."

A journalist by trade, Steven traded the newsroom for a much more enjoyable assignment as a food writer and travel editor. (Yeah, he gets paid to eat.) As a senior content director, Steven now cooks up effective, innovative and integrated content strategies for a host of destination clients, including Puerto Rico, Louisiana, New Orleans and Fairfax County, Virginia.

Favorite Travel Memory

There are so many! But gathering for a multi-country family reunion at a five-star farm-restaurant high atop the mountains in Slovenia is way up there. The food. The views. The connections. The memories. Priceless!

Jason Swancey and family

Jason Swancey

Senior Advertising & Data Manager

Jason Swancey

Senior Advertising & Data Manager

Jason Swancey and family
"The people at Miles are welcoming, helpful and open-minded."

Jason is happiest when he sees partners get results from a successful program. A father of two and a former sports journalist, Jason is also a stand-up comedy nerd who loves to sing. When he’s not playing softball or wiffleball, he’s dreaming up a return trip to Chicago or trek to the mountains of Montana.

Favorite Travel Memory

The trip I just took to the Pacific Northwest with my girlfriend, hitting Portland, Seattle, Idaho and Montana. Amazing food and even better scenery.

A photo of Lori overlooking a lake.
A photo of Lori, with a bridge resting behind her.
A photo of Lori and her dog sitting on a bench.

Lori Butcher

Paid Search Analyst

Lori Butcher

Paid Search Analyst

A photo of Lori overlooking a lake.
A photo of Lori, with a bridge resting behind her.
A photo of Lori and her dog sitting on a bench.

Lori is a paid search analyst on the hospitality team. She specializes in building and managing data-driven, results-focused paid search campaigns that deliver measurable success. Outside of work, Lori is deeply committed to animal rescue and usually has at least one foster dog or cat bringing joy (and sometimes chaos) to her home. She also loves to travel and explore all the beautiful sights the Pacific Northwest has to offer with her two dogs, Ripley and Lita.

Jeff Wollman in Grand Junction, CO
Jeff Wollman in Grand Junction, CO

Jeff Wollman

Senior Brand Strategist

Jeff Wollman

Senior Brand Strategist

Jeff Wollman in Grand Junction, CO
Jeff Wollman in Grand Junction, CO

Jeff leads brand strategy initiatives for multiple Miles teams working with new and existing destination clients. His purview is the coherence, clarity and effectiveness of client messaging across all media and in-market consumer touch points. He is also often tapped for his persuasive and evocative copywriting style.

Favorite Travel Memory

Dinner at the flat of a friendly carpet vendor and his family from the Grand Bazaar in Istanbul.

Lisa Saturday on a beach in Florida
Lisa Saturday in New Castle, CO
Lisa Saturday in Moab, UT

Lisa Saturday

Director, Destination Partner Development

Lisa Saturday

Director, Destination Partner Development

Lisa Saturday on a beach in Florida
Lisa Saturday in New Castle, CO
Lisa Saturday in Moab, UT
"The people at Miles are wicked-smart, talented and come in all shapes, colors and sizes. Some are shy and some are outgoing, but one thing is for sure: We're driven and insightful."

Lisa's secret sauce is whipping up strategies that give businesses the best bang for their buck without skimping on impact. Plus, juggling ad budgets and performance metrics to ensure every penny works hard — it's totally her thing! When she isn't working, she's most likely planning her next dog-friendly vacation, enjoying concerts or attempting to golf.

Favorite Travel Memory

I got lost in an airport when I was 6. My mom told me earlier that day that if she would have named me, I would been Amanda — Mandy for short (my dad named me Lisa). A security guard found me crying and asked my name. I told him my name was Amanda, Mandy for short. It didn't take my parents long to figure out it was me, but by that time, I was happily eating an ice cream.

Devin on trail
Devin on trail
Devin in Mexico
Devin at Coachella

Devin Gilmer

Graphic Designer

Devin Gilmer

Graphic Designer

Devin on trail
Devin on trail
Devin in Mexico
Devin at Coachella
"Though I'm new to Miles, I am thoroughly impressed with other team members' dedication to my career growth. The support from people across the company has been amazing, and it shows that Miles really cares and doesn't just talk the talk. "

Devin is part of the creative team and supports a range of client accounts including San Francisco Travel Association, Colorado Tourism Office and Sonoma County to name a few. A Colorado native, his passion for techno and house music has led him to DJ across the country at many festivals and events. Outside of work, he spends most of his time with his wife and toddler.

Favorite Travel Memory

I spent time in Trinidad and Tobago during Carnival. I was pretty young and exposed to so many new experiences, cultures, foods and music. It was an amazing trip that I will never forget.

David and Amber on a cliffside
David Burgess holding a fish

David Burgess

President & CEO

David Burgess

President & CEO

David and Amber on a cliffside
David Burgess holding a fish

Beginning as an editorial assistant in 1999, David now oversees all aspects of services at Miles, from strategic planning to revenue. When not in the office or on the road, he enjoys spending quality time with his wife and kids, sweating in Bikram yoga and dreaming of a better golf game.

Jessica Hill in Costa Rica
Jessica Hill in Destin, FL
Jessica Hill in Destin, FL

Jessica Hill

Paid Media Analyst

Jessica Hill

Paid Media Analyst

Jessica Hill in Costa Rica
Jessica Hill in Destin, FL
Jessica Hill in Destin, FL
"Working alongside intelligent, curious and inspiring individuals is one of my favorite things about working at Miles. I am constantly encouraged by my peers to dive deeper into my education, and find my passion within the hospitality industry."

A paid media analyst on the hospitality team, Jessica manages and optimizes paid social, paid search and programmatic campaigns to align with client goals. She is continually educating herself on the ever-changing marketing landscape through the digital-marketing masters program at Wake Forest University.

Favorite Travel Memory

I took an amazing trip to Costa Rica. Surfing, riding ATVs and deep-sea fishing were the highlights of the unforgettable adventure.

A photo of Anna on an Alaskan cruise.
A photo of Anna and her dog at an overlook of a state park.
A photo of Anna overlooking a lake while visiting Croatia.
A photo of Anna canoeing on a river in Louisiana.

Anna Strider

Marketing Operations Specialist

Anna Strider

Marketing Operations Specialist

A photo of Anna on an Alaskan cruise.
A photo of Anna and her dog at an overlook of a state park.
A photo of Anna overlooking a lake while visiting Croatia.
A photo of Anna canoeing on a river in Louisiana.
"The team at Miles is encouraging, passionate and devoted. Together, we strive to make a difference for one another, the communities we serve and our beloved travel industry. "

Anna is a valued member of our Brand USA team who applies her strategic approach to support multiple teams. When she's not immersed in her work, you'll find her indulging at new restaurants, enjoying outdoor adventures and planning her next getaway with loved ones. She also whips up a mean Buffalo chicken dip, is a proud Southeastern Louisiana University alumna and adores her labradoodle, Perre-Gabe and orange cat, Phen.

Favorite Travel Memory

After graduating with our MBA, my best friend and I embarked on a 4.5-month backpacking trip through South America and Europe. We named our adventure Ancora Imparo, which means "Yet, I am learning" in Italian. We visited 20 countries. We explored Greece and Croatia, immersed ourselves in the history of Peru and Italy and experienced the cultures of Colombia and Spain. 

A photo of Kylie near a vineyard.
A photo of Kylie on horseback.
A photo of Kylie in the woods.
A photo of Kylie standing on a cliff.
A photo of Kylie in front of a historical building.

Kylie Miller

Account Manager

Kylie Miller

Account Manager

A photo of Kylie near a vineyard.
A photo of Kylie on horseback.
A photo of Kylie in the woods.
A photo of Kylie standing on a cliff.
A photo of Kylie in front of a historical building.

Kylie is an account manager with a background in media who loves lighting the path between client goals and creative execution. A Virginia native who landed in the Phoenix desert, she’s a natural wine enthusiast and crafter who spends weekends at the farmers market, treasure-hunting at antique shops or traveling to catch her favorite bands live.

Favorite Travel Memory

Australia is my favorite place — fittingly, the name “Kylie” is an Indigenous word for 'boomerang!”  On my last trip, a random Substack message to my favorite winemaker/writer led to an intimate afternoon at her Adelaide Hills vineyard; we walked the vines, cooked lunch in her kitchen and sipped natural wine right from the source.

Justin Gibbs headshot

Justin Gibbs

Director of Strategy and Insights

Justin Gibbs

Director of Strategy and Insights

Justin Gibbs headshot

Justin is the director of strategy and insights at Miles, ensuring that website activity is being properly measured, while also working to improve their presence in search engines. When he's not working, he can usually be found working on home improvement projects, snowmobiling, gardening, beekeeping, playing with his dog Miles, playing hockey, and terrorizing the neighbors on his 49cc scooter - usually not all at once.

Dianne with fish

Dianne Gates

CFO

Dianne Gates

CFO

Dianne with fish
"Our greatest strength at Miles is our ability to pivot — whether to address a need in the industry or address a need the client has, we are focused on what is needed and what is next."

As CFO, Dianne is all things financial and focused on growth and scaling the organization. When she is not working, she can be found training for a marathon or on a sailboat with her husband.

Favorite Travel Memory

Going to Vancouver, Canada, (my favorite place) with my siblings, our kids and my parents to celebrate their 60th wedding anniversary. My parents were both up there in years, so we rented them motorized scooters. My father, a former fighter pilot, was doing donuts on his scooter in the parking lot.

A photo of Emily down an Italian ally.
A photo of Emily posing with a waterfall in Iceland.
A photo of Emily in the mountains of Hawaii.
A photo of Emily on a canoe at Glacier National Park.
A photo of Emily and her son in Montana.

Emily Vanderhoof

Director, Human Resources

Emily Vanderhoof

Director, Human Resources

A photo of Emily down an Italian ally.
A photo of Emily posing with a waterfall in Iceland.
A photo of Emily in the mountains of Hawaii.
A photo of Emily on a canoe at Glacier National Park.
A photo of Emily and her son in Montana.

Emily has spent much of her career in the hospitality and tourism industry and cannot imagine doing anything else. She loves supporting the people who make travel experiences possible. When she's not working, Emily enjoys spending time with her husband, Jesse, son Henry, and their dog Poppy. Living near Glacier National Park means plenty of time outside.

Favorite Travel Memory

One of my most special trips was bringing our son to Belize - our favorite fly fishing destination, for the first time.  From his first passport stamp to a small plane ride, cruising in a golf cart, splashing in the ocean, it felt like experiencing a place we love all over again through his eyes. 

Dana Behnfield in Hawaii
Dana Behnfield with a very large tree in Portugal
Dana Behnfield in Sedona, AZ
Dana Behnfield in skiing in Snowshoe, WV
Dana Behnfield on a coastal cliff in Portugal

Dana Behnfield

Group Media Director

Dana Behnfield

Group Media Director

Dana Behnfield in Hawaii
Dana Behnfield with a very large tree in Portugal
Dana Behnfield in Sedona, AZ
Dana Behnfield in skiing in Snowshoe, WV
Dana Behnfield on a coastal cliff in Portugal

Dana’s work combines creative and data-driven thinking to implement well-rounded media plans for our clients. When she's not cooking up the next best campaign strategy, you'll likely find her enjoying all that her hometown of Denver has to offer with her husband and two dogs, Kermit and Cookie.

Eve Anguelov in Bulgaria
Eve Anguelov in the Porto, Italy
Eve Anguelov in the Sintra, Portugal
Eve Anguelov in the Duoro Valley, Italy

Eve Anguelov

Director, Paid Social

Eve Anguelov

Director, Paid Social

Eve Anguelov in Bulgaria
Eve Anguelov in the Porto, Italy
Eve Anguelov in the Sintra, Portugal
Eve Anguelov in the Duoro Valley, Italy

Eve is part of our paid-social team and manages campaigns from start to finish across multiple social platforms. Outside of work, you're likely to find her at a concert, planning her next vacation or exploring Denver with friends.

Nancy Wiles at The Stedelijk Museum in Amsterdam
Nancy Wiles in Cambridge, England
Nancy Wiles on an Alaska Glacier Cruise
Nancy Wiles wears a flower crown from Xochimilco, Mexico City's floating gardens

Nancy Wiles

Director, Hospitality Marketing & Operations

Nancy Wiles

Director, Hospitality Marketing & Operations

Nancy Wiles at The Stedelijk Museum in Amsterdam
Nancy Wiles in Cambridge, England
Nancy Wiles on an Alaska Glacier Cruise
Nancy Wiles wears a flower crown from Xochimilco, Mexico City's floating gardens
"Passionate, intelligent and dedicated are the words I'd use to describe the people at Miles."

As the director of marketing and operations for the hospitality division, Nancy utilizes data, research and collaboration to develop and implement owned and paid strategies and plans that drive results. When she is not diving into analytics and spreadsheets, she can be found enjoying the best of Colorado — live music, great outdoors, craft beer and making memories with friends and family.

Favorite Travel Memory

Traveling to Italy with 40 of my closest friends!

Kim taking a photo while exploring Yellowstone.
Kim being pulled by huskies in Quebec.
Kim taking a photo with a horse in Banff.
Kim visiting an ice hotel in Quebec.
Kim snowboarding in Banff.

Kim Magaraci

Content Manager

Kim Magaraci

Content Manager

Kim taking a photo while exploring Yellowstone.
Kim being pulled by huskies in Quebec.
Kim taking a photo with a horse in Banff.
Kim visiting an ice hotel in Quebec.
Kim snowboarding in Banff.

Kim is part of the content team at Miles and loves connecting travelers with destinations through specific storytelling. Outside of work, she’s a big fan of winter travel, landscape photography, horseback riding and punk concerts. She lives just outside of Philadelphia with her three dogs, Wilco, Lily and Yoshi, and her Paint horse, Lyla.

Favorite Travel Memory

My first real powder day. I grew up skiing the East and I had no idea what to do at Alta with 3' of fresh snow. I spent all day falling (and laughing). The next day, we got "interlodged" at Snowbird for hours due to an avalanche. I've had some wild days in the mountains, but nothing quite like that!

Courtney Spiess hiking with her dog in Boone, NC
Courtney Spiess in Greenville, SC
Courtney Spiess in New York City
Courtney Spiess in Asheville, NC

Courtney Spiess

Content Director

Courtney Spiess

Content Director

Courtney Spiess hiking with her dog in Boone, NC
Courtney Spiess in Greenville, SC
Courtney Spiess in New York City
Courtney Spiess in Asheville, NC
"Working alongside so many incredibly talented people — that’s my favorite part about Miles! "

After spending years in the CVB and DMO world, Courtney now uses her tourism-marketing experience to create content for a variety of Miles' clients. Based in Atlanta, she spends her free time exploring the Southeast either hiking mountains or visiting beaches with her golden retriever Boone.

Favorite Travel Memory

I will never forget hiking my first 14er with my brother. Mount Yale holds a special place in my heart!

Rachel Nettles hiking in Hawaii, backed by steep green cliffsides and the ocean in the distance
Rachel Nettles stands by a blue/green glacial lake in Patagonia
Rachel Nettles biking alongside wildflowers in Colorado

Rachel Nettles

Senior Account Director

Rachel Nettles

Senior Account Director

Rachel Nettles hiking in Hawaii, backed by steep green cliffsides and the ocean in the distance
Rachel Nettles stands by a blue/green glacial lake in Patagonia
Rachel Nettles biking alongside wildflowers in Colorado
"I appreciate that I work with the smartest people in the industry. "

Rachel leads an account-services team in the hospitality division. Her experience on the client and agency side allows her to offer thoughtful and creative solutions. She has found herself on Everest supporting summiteers and driving the Pan American highway in an ’82 Westfalia, and is now raising two boys with her husband and their beloved lab June in Colorado.

Favorite Travel Memory

Sailing around the Darien Gap during the three-day open-water crossing, I witnessed a massive great white shark fly his gigantic body out of the water and steal the fish off our trolling line.

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