Teaming Up for Success

With 15-plus years of travel-industry experience, Susan has demonstrated expertise in digital marketing and connecting media- and owned-channel strategy with broader marketing goals. When not working, she is further developing her status as a breakfast-taco aficionado and is lobbying for breakfast tacos to be considered their own food group.

Favorite Travel Memory

Visiting different Mayan villages by boat around Lake Atitlán (a lake inside a massive volcanic crater) in Guatemala.

Mari brings with her more than 20 years of experience working with Tahiti Tourisme. Her natural ability to be organized led her to specialize in event planning. She has traveled to The Islands of Tahiti nearly 30 times and has been fortunate to have visited 16 of the 118 islands. Mari works remotely from Huntington Beach, California, and enjoys taking her dog, Poé, to the beach and going to yoga.

Lee is part of the SEO team and develops SEO strategies for his clients to generate organic website traffic and appear at the top of search engines results pages for their specific destinations. When he is not working, Lee enjoys spending time with his wife discovering great new restaurants.

Favorite Travel Memory

Overlooking the Pacific Ocean from a cliff on the west side of Kauai.

Craig leads the web developers on the client web support team. With 15-plus years of experience in web development and 9-plus years at Miles, he takes coding challenges head on. You'll always find him traveling with his family, whether it's a staycation in Colorado or visiting extended family.

Colombia-born and raised, Pablo’s journey transitioned from fine art to design, driven by its transformative potential, unifying influence and guiding essence. On the Brand USA team, he applies these convictions to multiplatform products that spotlight the U.S. worldwide. Outside work, he is either hiking trails or chasing winter on a snowboard along with his wife and son.

Favorite Travel Memory

A trip to Glacier National Park in Montana during early spring became my catalyst for embracing outdoor adventures and cold weather as a lifestyle. The sight of melting snowcaps nourishing swift-flowing rivers and the reawakening wildlife left a lasting impression of our interdependence on this planet.

Delaney designs eye-catching creative for social media, display ads and websites. Her specialization is print, and she has lead creative efforts to producing several guides during her time with Miles. She values creativity, communication and integrity when executing projects.

Favorite Travel Memory

In 2017, my mom and I traveled to northern Spain to walk a portion of the Camino de Santiago. We started our trek in León and ended in Santiago de Compostela, walking a total of 315 km over 14 days. Along the way, we met people from all over the world and indulged in the freshest of meals.

Alyssa is an account supervisor who has a passion for travel, client success and continuous process improvement. A Virginia Beach native, she now enjoys calling St. Pete home. Off the clock, you’ll likely find her hitting tennis balls, identifying birds, playing guitar or exploring the great outdoors on her quest for the perfect sunset.

Favorite Travel Memory

First bite of homemade pizza in Florence, Italy.

Lauren works on some of our largest DMO and hospitality accounts to traffic, optimize and report on each campaign from start to finish. When she's not digging into reporting and trafficking campaigns, you can find her behind the lens of her camera or spending time with her husband and son.

Beginning as an editorial assistant in 1999, David now oversees all aspects of services at Miles, from strategic planning to revenue. When not in the office or on the road, he enjoys spending quality time with his wife and kids, sweating in Bikram yoga and dreaming of a better golf game.

Steve is a web developer with a knack for captivating animations. When he's not building sites, he's a seasoned symphony musician, and can be seen performing with orchestras across Colorado. Outside of work and music, Steve loves exploring breweries worldwide with his wife Jessica.

Favorite Travel Memory

During my recent trip to Seattle, I stayed with a local friend who provided us an insider's tour of the city's vibrant food and beer scenes. Beyond that, he offered invaluable insights into the distinctive cultures of various neighborhoods, enriching our experience and truly leaving a lasting impact on our visit.

With a decade of marketing and project management experience, Jesi is a key member of the digital product team. Outside of work, she enjoys reading, exploring the latest foodie spots and going on adventures with her wife and son.

Favorite Travel Memory

When I was 14, my family traveled to Italy and we met my brother's "Italian family" from his exchange year. One evening, despite the language barrier, his Italian sister and I danced ballet together on the roof of our villa under the stars, sharing the universal language of dance.

J.T. is a senior content manager, writing and editing out of our Memphis office. When he's not writing about various destinations, the die-hard Memphis Tigers fan, Stephen King buff and "Star Wars" expert can likely be found at the movies or a Tigers game with his wife Christine.

Favorite Travel Memory

My wife and I went to Europe for the first time — was the trip of a lifetime! We took a cruise around the Mediterranean to Spain, France and Italy. The food was phenomenal. We even got to explore my great-grandparents' hometown, Lucca, Italy. I cannot wait to go back.

Morgan is based in Fairhope, Alabama. She brings years of experience in tourism and works with her Louisiana clients to achieve their advertising and marketing goals. When not in the office, she and her family love to share new adventures, spend time on the river, work the family farm and cheer on their favorite sports teams.

Jodi was bitten by the travel bug at 14 when she spent a summer traveling across the U.S. with 40 other teens. With a background in magazine publishing and content marketing, she’s also a self-professed cruise nerd. When she’s not editing, writing or content creating, you can find her in Pilates, walking her dog and enjoying South Florida life.

Favorite Travel Memory

An annual New Kids on the Block cruise!

For 20 years, Justin has been a digital innovator, steering global tech teams to amplify brand impact. His unyielding curiosity pushes him to explore and challenge digital conventions. When not in tech mode, he's likely golfing, always pursuing the perfect round with family. At home, he humorously eases his great danes' fears of the commonplace.

Josh is part of the operations team and oversees the company's use of Wrike. He helps teams optimize their use of the PM tool so they can work as effectively as possible. Outside of work, he's probably outside mountain biking or skiing. Colorado has some of the most beautiful trail networks and outdoor areas, and he's trying to see as much as he can.

As a former CVB marketing director with nearly 30 years in the tourism industry (including work at Yellowstone National Park and a cruise ship), Carly’s passion for travel marketing has inspired successful campaigns for Miles' partners for more than 15 years. In between travels, Carly can be found exploring her home in the New River Gorge of West Virginia.

Favorite Travel Memory

I took a train to Jungfraujoch - Top of Europe — Europe's highest railway station, which is located at 11,333 feet in the Swiss Alps. The panoramic views of the snow-capped mountains and glaciers was breathtaking!

Chris is a designer whose work spans multiple clients and teams. He creates for print, web, html5 and logos, among many other things. When he's not head-down focused on design, you'll find him with his pug Mabel, in the kitchen, playing his bass or out frolicking in nature.

Favorite Travel Memory

I was in Norway for a celebration of my grandfather — his sculpture of Lincoln in Oslo stands as the only one by an artist other than Gustav Vigeland in Frogner Park. My best memory was a midnight row across one of the widest points of the widest fjord in Norway, the Geirangerfjord. Sunlight bathed the mountain peaks as we tried to outrace a gigantic oil tanker. We lived.

Alex is part of Odyssey Studios, primarily working on edits for various projects, but on occasion he's seen helping out on a shoot. Alex is an avid Tampa sports fan (Go Bucs, Bolts and Rays!), but oftentimes he's chasing down his two sons and trying to catch up on "Star Wars" shows with his wife, who is also named Alex — which is fun!

Favorite Travel Memory

We took my first-born son to Key West when he was not quite one, which some might think would make for a rough time, but it was his first real vacation and it was absolutely wonderful. He had a blast, and every time we go again he gets so amped for the trip.

Kathy has over a decade's worth of experience in email marketing—driving engagement, optimizing campaign performance and increasing ROI through strategic automation and segmentation. When she is not working, her family of five enjoys fishing, boating, traveling and being outdoors. 

Favorite Travel Memory

My favorite travel memory was horseback riding in Aruba on the beach and through the landscaping! Beautiful and inspiring scenes. 

At Miles, Andi orchestrates audience‑driven, cross‑channel media strategies for a number of destination clients, pairing data with storytelling to spark travel demand. Away from the desk, she and her family roam Colorado’s peaks and wild spaces, fueled by homemade cold‑brew.

Favorite Travel Memory

Honeymoon in Akumal, Mexico 

Julie is part of the Brand USA team and helps partners from Kentucky to Maine strategize and market themselves internationally. Outside of work, she loves to be on, near or in the water with her husband, whether it’s at the beach, lake, or river and of course, she’s always planning another trip.

Favorite Travel Memory

We recently went to South Africa, and one perfect evening, while on a safari game drive, we followed brother and sister lion cubs playing “hide and stalk” as they trotted along after mom for about 30 minutes. It was a magical moment.

Beth is a project manager with a strong attention to detail and an extensive background in client services. Beth is a competitive Ironman triathlete, a soccer enthusiast and dog mom to two Siberian huskies, Odin and Ragnar. Off the clock, she can likely be found training for her next athletic endeavor.

Favorite Travel Memory

My favorite travel memories are from my childhood. My family vacationed at Black Butte Ranch Resort in Oregon every summer for as long as I can remember. It’s where I learned how to ride a bike and get lost in adventure with my siblings. Every time I smell a pine tree, those memories come flooding back.

Katie is a lifelong storyteller who uses her writing skills to develop proposals and other content that showcases the beauty of travel. When she's not writing, you can find Katie painting, diving deep into Atlanta's food scene and spending quality time with her husband and dog, Margot. 

Favorite Travel Memory

Last fall, I visited Halifax, Nova Scotia for the first time. My husband and I took a food tour, sampling everything the city had to offer while the leaves fell around us. It was an absolutely perfect day.

Britt is a content manager for both digital and print projects — including monthly eNews, social campaigns, vacation planners and travel guides for clients such as Alaska, Florida, New Jersey and more. She enjoys being on, in or near the water at all times when she's not writing, proofing or coming up with a catchy headline.

Favorite Travel Memory

Traveling solo around Iceland during New Year's/my birthday and feeling wildly independent and free. But also really, really cold.

With over 8 years of combined hospitality and marketing experience, Katy joins Miles as an Account Supervisor for the Experience Kissimmee team. Outside of work, you can always find Katy with a book (or two) in her hand, wringing every last dime out of her Universal annual pass, and counting down the days until the next Halloween Horror Nights event.

Favorite Travel Memory

I got the opportunity to study abroad in London, Paris, and Barcelona. One of the coolest things we got to do was have dinner in the Eiffel Tower and then go all the way to the top - it is something I will never forget, mostly because I'm terrified of heights.

Madeleine is a graphic designer who thrives on crafting visually captivating designs that capture attention and spark connection. Outside of her work, she loves reading, video games, trying new cookie recipes and spending time with her family.

Favorite Travel Memory

I loved my entire visit to Colorado Springs, but driving up Pikes Peak was my favorite. It offered a breathtaking view the whole way up. We reached the summit, it felt like being on top of the whole world.

Lillian is a part of the account management team at Miles Partnership. When she isn’t working, you can find her going to the beach, figure skating or spending time with her friends and family in her hometown Orlando, Florida. 

Favorite Travel Memory

Exploring the hidden cave networks and gardens in Quinta da Regaleira in Sintra, Portugal.