Teaming Up for Success

C.A. is the vice president of AI and is based in New Zealand. He has been with Miles for over 20 years and has experience in just about every facet of digital destination marketing. A former expert motorcycle road racer, C.A. began riding motorcycles with his family at age 8. He’s owned dozens of motorcycles of every kind and attended training in nearly every type of motorcycle discipline.

Alyssa is an account supervisor who has a passion for travel, client success and continuous process improvement. A Virginia Beach native, she now enjoys calling St. Pete home. Off the clock, you’ll likely find her hitting tennis balls, identifying birds, playing guitar or exploring the great outdoors on her quest for the perfect sunset.

Favorite Travel Memory

First bite of homemade pizza in Florence, Italy.

Kristin Carlson was with Tahiti Tourisme North American for nearly 13 years and continues representing The Islands of Tahiti in her new role at Miles Partnership. Kristin draws on her decades of experience in marketing, advertising and strategic partnership building to cultivate relationships with internal teams and external stakeholders. While Southern California is her home base, travel remains a passion, as does time with friends/family, cooking and staying active.

Favorite Travel Memory

I traveled to Tahiti to celebrate my 50th birthday with a group of family and friends. We booked a day of snorkeling with rays and sharks, and enjoyed a gourmet local lunch on a private motu. 

Customer service is key for Cynthia, and her publication experience helps her effectively manage all things advertising. She is a travel enthusiast; she and her husband are always dreaming up their next family adventure. So far, she has seen waterfalls in Hawaii, taken strolls down route 66 in Oklahoma, snowboarded in New Hampshire and laid on a beach in Punta Cana, and she hopes to visit Japan someday!

Favorite Travel Memory

Spending time on the beach with my family every summer, especially if it's a new beach we get to experience.

Charity thrives on collaborating with clients to craft marketing strategies that showcase a destination’s distinct story. Away from work, she looks forward to being near the water, checking off her concert bucket list and finding new places to explore with her husband and dog, Nyota.

Favorite Travel Memory

My favorite travel memories are a mix of unplanned moments like our sea turtle encounter while snorkeling in Hawaii, stumbling upon a quirky Don Quixote museum in Spain, and bonding with locals at Munich's Marineplatz.

Jonathan is part of the strategy and insights team and specializes in website analytics. When he's not setting up data pipelines, you will likely find him enjoying the outdoors by a hiking trail or paddleboarding.

Favorite Travel Memory

My favorite travel memory is visiting Barcelona with my wife. Our highlights were visiting La Sagrada Familia and watching the show at the Magic Fountain of Montjuïc.

After spending years in the CVB and DMO world, Courtney now uses her tourism-marketing experience to create content for a variety of Miles' clients. Based in Atlanta, she spends her free time exploring the Southeast either hiking mountains or visiting beaches with her golden retriever Boone.

Favorite Travel Memory

I will never forget hiking my first 14er with my brother. Mount Yale holds a special place in my heart!

Peter is based in Sarasota. Peter has experience in the world of innovation in New York City where he produced global projects for a range of clients. Happy to have left winters behind, you can find him in the sun searching for shark teeth and tending to his backyard mango trees.

Favorite Travel Memory

Taking my father on a tour of Southeast Asia when he had never left the U.S. before. Highlights were a river cruise from the northern border of Thailand through Laos, drinking egg coffee and eating pho in Vietnam, and volunteering for a week at Elephant Nature Park outside of Chaing Mai Thailand.

Emilie was a founding member of Miles' first video team, producing content for VISIT FLORIDA. Hundreds of videos and thousands of miles later, she's since dreamed up videos for many more destinations, including San Francisco, Louisiana and Maryland. She's never bored and can be found enjoying life at home with her husband and daughter in Maine.

Favorite Travel Memory

I was a 16-year-old on spring break in Giverny, France — and like most, completely directionless. College was in my future, but then what? While filling up at least two rolls of film capturing their famous garden in its spring splendor, it dawned on me: Wouldn't this be a glorious life? Eight years later the opportunity came calling and the rest is history.

Jessica comes from a writing and editing background that has brought her to realms like journalism, academia, teaching English overseas and marketing. She's also a visual artist within the Tampa Bay arts scene, a deep lover of delectable foods and a pet-mom to three cats. 

Favorite Travel Memory

Being inside the Art Institute of Chicago during one of their free-admission evenings, and randomly members of Yo-Yo Ma's Silk Road Ensemble were playing in small breakaway groups throughout the museum's exhibition spaces. It all culminated in a final group performance on the Grand Staircase!

Hannah manages a content team in our DMO division, supporting content creation and strategy for more than 20 clients. When she's not digging into analytics or raiding the thesaurus for other ways to say "experience," she's listening to narrative podcasts or forcing an unwilling party to talk about the 2023 NBA Champion Denver Nuggets.

Favorite Travel Memory

After weeks in Budapest, my husband I thought we'd seen all there was to see. On our last full day, we stumbled upon a park with network of trails switchbacking up and down to city and river overlooks, monuments and statues. Each time we emerged from a forested patch, there was something new to surprise us — characteristic of the serendipitous nature of travel.

Johanna's role as an account manager is to support clients in planning, building and executing their vision. What makes her happeiest? Spending time with her family and creating long-lasting memories for her son. With family scattered around the globe, the opportunities to visit new and exciting places are countless.

As part of the Brand USA team, Angie thrives on strategizing and creating engaging international marketing plans for partners in the Southeast region. When she’s not traveling, she’s outside gardening, working on a home-improvement project, hiking in the Pacific Northwest or enjoying live music. She cohabitates with her two lovely cats, Barry and Nelly, outside of Seattle.

Favorite Travel Memory

In the Dutch countryside, we visited a dairy farm famous for its Gouda. We met the farmer, cows and the cheesemakers, who demonstrated the process from fresh milk to the final product. We also toured iconic windmills. Going inside a working windmill, it was super interesting to observe the mechanics, living quarters, and how they control the flooding and waterways.

Lori has been creating websites for over 25 years, starting with her local music scene before making it a career. Born and raised in Canada, Lori later moved to Detroit, Michigan. Her hobbies are playing with technology, traveling everywhere she can and spending time with her family. She tries to pet every furry animal she meets — to mixed results.

Favorite Travel Memory

Trips to the beach in Boca Raton with my family and exploring everything weird and hip in Portland, Oregon.

Gray masterfully combines inventive thought and technical adeptness for top-notch global travel-marketing strategies. Exceptional at interpreting technology and data, distilling complex ideas and managing reporting platforms, he elevates clients' competitiveness by enabling keen customer-behavior insights.

Lee is part of the SEO team and develops SEO strategies for his clients to generate organic website traffic and appear at the top of search engines results pages for their specific destinations. When he is not working, Lee enjoys spending time with his wife discovering great new restaurants.

Favorite Travel Memory

Overlooking the Pacific Ocean from a cliff on the west side of Kauai.

Hayley is an account supervisor working on web, print and media projects for amazing destinations like Chicago, Myrtle Beach, Destin-Fort Walton Beach, Ocala, Galveston and Waco. She enjoys playing soccer, event planning and cheering on the Oregon Ducks. She lives in Eugene and has her degree in marketing and advertising from Grand Canyon University.

Favorite Travel Memory

My sister and I went on a cruise once, and there was a mega pod of dolphins surrounding the ship — hundreds and hundreds of dolphins swimming alongside us for hours. It was a really incredible experience.

Karin is a Senior Vice President at Miles and has been with the company for almost 17 years. She started as an Account Director, handling marketing within the western United States and has moved all the way up into a global role focused in the areas of Tourism and Hospitality for the last 6 years. Off hours, she’s planning her family’s next adventure traveling the world or at home cooking up some homemade pizza.

Favorite Travel Memory

Every beach trip with my girls, building sandcastles, finding shell treasures, soaking in the sun and playing in the ocean waves. With both kids on each side holding tight while the waves come towards us, we jump together. Hearing them giggling is absolutely the best.

Debbie works with our client services team supporting DMOs and their teams across the country. She's the mom to three adult children and loves hiking, music, watching football and, of course, traveling.

Favorite Travel Memory

My favorite, outside of those with my family, would be in Brussels one December during their holiday markets. I spent every night in the square for hours just listening to music and watching the lights and people — it was magical!

Justin is the director of strategy and insights at Miles, ensuring that website activity is being properly measured, while also working to improve their presence in search engines. When he's not working, he can usually be found working on home improvement projects, snowmobiling, gardening, beekeeping, playing with his dog Miles, playing hockey, and terrorizing the neighbors on his 49cc scooter - usually not all at once.

Angela leads our team of experts to deliver top-performing digital products. When she’s not mentoring the team, digging into data and discovering what's next for clients, she’s an avid traveler with an unquenchable thirst for new experiences. She’s always on the go with an itinerary in hand, snapping photos, testing her palate and chatting up the locals.

Victoria blends creativity and strategy to elevate Louisiana’s story on a national stage. As an account supervisor, she leads efforts for the Louisiana Office of Tourism, showcasing the state’s culture and experiences to inspire travelers. Her background spans destination marketing, social media and public relations, giving her a well-rounded perspective on connecting audiences with unforgettable places. When she isn’t crafting campaigns, you’ll likely find her traveling, enjoying the outdoors or spending time with her family and friends.

Favorite Travel Memory

Eating doughnuts on Pike's Peak!

Janet is a content strategist whose focus is on concepting and creating content for clients such as St. Pete/Clearwater, Virginia Beach, Fort Myers and Miami. Her favorite vacations are in wild places where you can hear the wind and the birds, and her hobbies in St. Pete include gardening (yardening?), singing in a community chorus and obsessing about paint colors.

Favorite Travel Memory

One of my favorite travel memories is hiking in the El Yunque National Forest in Puerto Rico with my husband Tim and our intrepid guide, Juan. At points, we were ankle-deep in red mud. But we also had a refreshing swim in a beautiful natural pool underneath a waterfall and ate fresh mangos off a banana leaf while perched on a rock.

Carrie is a curiosity-fueled content director based in New York’s beautiful Hudson Valley. After hours, you’ll find her researching history projects, hoarding obscure hot sauces, attending film festivals and tennis tournaments, or dreaming up her next trip.

Favorite Travel Memory

I stayed at a small inn on a sheep farm in the Scottish highlands that sat at the convergence of two lochs. On the long road in was a cemetery that housed the grave of Rob Roy. The cozy scotch bar had just two seats. A quintessential Scottish experience.

Elena is an art director whose love for visual storytelling has taken her from Nashville to Chicago to Hawai'i, and she now calls Colorado home. In her free time, she enjoys landscape painting, fly fishing, crafting, camping and hiking with her dogs.

Favorite Travel Memory

My favorite travel memory is eating my way through Italy: pizza in Naples, seafood in Venice, bistecca alla fiorentina in Florence and so much pasta in Rome, to name a few.

With nearly 20 years in the travel and tourism industry—and more than eight of those at Miles—Katelin leads digital production for web programs on the Brand USA team. Originally from Cape Cod, she’s happily swapped snow boots for flip-flops. When she’s not managing digital projects, you’ll find her hiking parks, catching reggae shows or checking out Florida’s craft breweries.

Favorite Travel Memory

The Australian outback was the furthest I’d ever traveled from the ocean, and the most mesmerized I’d ever felt by a landscape. The vivid colors, unique wildlife and a horizon that stretched on forever—it was shockingly beautiful.

A travel buff and enthusiastic planner both in and out of the office, Cynthia is a senior account director based in Lexington, Kentucky. When she’s not strategizing with our team to bring her clients' big ideas to life, she can be found out for an adventure with her family or scrapbooking her most recent explorations.

Favorite Travel Memory

We’ve set out to visit all 50 states with our daughter before she turns 18, so from the amazing views as we journeyed up the Pacific Coast Highway to cave explorations and waterfall hikes in Kentucky, we’re always making new travel memories. It’s impossible to pick a favorite!

A Denver-based account director who has been at Miles since 2019, Ben thrives at solving complex problems and has a knack for providing practical solutions while maintaining an upbeat attitude. He fills his spare time fly fishing, skiing, going to concerts and spending time with his fiancé and two Australian shepherds, Bindi and Woodford.

Favorite Travel Memory

As an avid fly fisherman, trips to the backwaters of Florida, winding rivers of Montana or camping trips to freestone rivers in Colorado are always top of mind.