Teaming Up for Success

Scott is a web developer who brings the web to life through a wide range of front-end technologies and accessibility in mind. When he is not at the computer, he is out hiking and exploring. He lives in Southern California with his wife and two kids.

Elena’s diverse background in art, design and product development makes her a driving force on the new business team. Her creative ability to adapt to emerging consumer trends is an important part of Miles’ success, and her love of family and travel is key to her personal success.

Favorite Travel Memory

Experiencing the stunning scenery, amazing wildlife and great outdoor adventures during a family roadtrip to Yellowstone, Canyonlands, Moab and Zion, where we were able to disconnect from the rest of the world and feel truly alive.

Hannah manages a content team in our DMO division, supporting content creation and strategy for more than 20 clients. When she's not digging into analytics or raiding the thesaurus for other ways to say "experience," she's listening to narrative podcasts or forcing an unwilling party to talk about the 2023 NBA Champion Denver Nuggets.

Favorite Travel Memory

After weeks in Budapest, my husband I thought we'd seen all there was to see. On our last full day, we stumbled upon a park with network of trails switchbacking up and down to city and river overlooks, monuments and statues. Each time we emerged from a forested patch, there was something new to surprise us — characteristic of the serendipitous nature of travel.

Bryan is an Account Manager on the hospitality team based in Denver. He’s focused on connecting client strategy with strong internal execution. Outside of work, he enjoys grilling, hosting, lifting, reading high fantasy, collecting sneakers and spending time with his wife, Erin, and their Bernedoodle, Joey.

Favorite Travel Memory

Three months into dating, I surprised my (now) wife Erin with a red-eye to red-eye NYC trip at Christmas. Less than 12 hours on the ground, but we did everything: bagels, coffee, Grand Central, the Empire State Building, Statue of Liberty, Times Square, Rockefeller Center, Central Park and the 9/11 Memorial. It was chaotic, unforgettable and probably set the tone for how we do life now.

As an email marketing specialist, Larisa loves coffee-fueled creativity and crafting campaigns that connect. Born in Romania and now based in sunny Florida, she brings over five years of digital marketing experience to the team. When she's not working on a new campaign, you’ll find her planning her next Europe trip, chasing around her playful toy poodle pup, Adonis or enjoying life’s little adventures with her soon-to-be husband.

Favorite Travel Memory

My favorite travel memory will always be Santorini, Greece. Not just for its breathtaking sunsets, whitewashed buildings and endless blue sea, but because it’s where my fiancé proposed. Overlooking the caldera as the sky turned shades of pink and gold, it felt like time stood still. That trip will forever be special to me.

Having grown up all over the world as the child of a resort general manager, Ursula has been in hospitality her entire life, including 30 years in resort marketing before starting the hospitality division at Miles. She was recently named to the HSMAI Top 25 Most Extraordinary Minds in Sales and Marketing.

Favorite Travel Memory

Seeing the world by living in and traveling to more than 60 countries while learning and experiencing a variety of cultures through the people I met and lived near.

Lisa's secret sauce is whipping up strategies that give businesses the best bang for their buck without skimping on impact. Plus, juggling ad budgets and performance metrics to ensure every penny works hard — it's totally her thing! When she isn't working, she's most likely planning her next dog-friendly vacation, enjoying concerts or attempting to golf.

Favorite Travel Memory

I got lost in an airport when I was 6. My mom told me earlier that day that if she would have named me, I would been Amanda — Mandy for short (my dad named me Lisa). A security guard found me crying and asked my name. I told him my name was Amanda, Mandy for short. It didn't take my parents long to figure out it was me, but by that time, I was happily eating an ice cream.

Madeleine is a graphic designer who thrives on crafting visually captivating designs that capture attention and spark connection. Outside of her work, she loves reading, video games, trying new cookie recipes and spending time with her family.

Favorite Travel Memory

I loved my entire visit to Colorado Springs, but driving up Pikes Peak was my favorite. It offered a breathtaking view the whole way up. We reached the summit, it felt like being on top of the whole world.

Demetria is part of our Brand USA team and works with our partners in California, Nevada and Hawai'i. Her passion outside of work is music theater, where you'll often find her singing in a local play. Visiting family and spending time with the little people in her life are at the top of her list.

Favorite Travel Memory

I follow my heart … and it usually leads me to the airport.

Randi is the Chief Operating Officer and works alongside the senior leadership team on developing and implementing strategic organizational goals to steer the company’s future in a positive direction. When she's not in the office, she spends most of her time cheering on her daughter out on a soccer field somewhere around the country.

Najauna plays a central role at Miles, developing targeted, experiential marketing strategies that resonate with the right audiences for significant impact. She leads initiatives focused on learning and development, strategic partnerships and community engagement, cultivating a welcoming and collaborative internal culture. This approach enables her team to deeply understand our clients’ needs, enhancing our ability to craft compelling storytelling and achieve their goals. Outside of work, Najauna enjoys dancing and laughing in her kitchen, pretending to host a cooking show for her husband, kids and dog. #ApplausePlease

Favorite Travel Memory

On the walk to try paella for the first time in Barcelona, we experienced a music light show, a food-truck festival, and a street art and dance show. I was so immersed in the happenings that I stopped to dance, drink, take tons of photos and ALMOST forgot how hungry I was. The first bite of paella and the restaurant's hospitality made every bit of the trek worth it.

Morgan is based in Fairhope, Alabama. She brings years of experience in tourism and works with her Louisiana clients to achieve their advertising and marketing goals. When not in the office, she and her family love to share new adventures, spend time on the river, work the family farm and cheer on their favorite sports teams.

Luke is an account coordinator and works mainly with St. Pete/Clearwater. His attention to detail and ability to multitask helps the team deliver exceptional value to each client. Outside of work, he can be found throwing the ball for his dog Fisher, cooking spicy food or biking with his wife.

Favorite Travel Memory

A favorite travel memory is getting to travel to Germany with my dad in 2014. We were able to travel by train and visit Munich, Stuttgart, Berlin, Frankfurt and many other small towns. The highlight of the trip was getting to go to a football (soccer) match and experience the amazing atmosphere.

Adam is part of the Odyssey Studios team, and is responsible for curating and cataloging the team's video and photographic assets to increase ROI for clients. Adam is a bookworm and video gamer who enjoys getting lost on backroads while finding new places and painting with his wife and their children.

Favorite Travel Memory

My favorite travel memory is when I traveled to Springfield, Ohio, for a family gathering. My wife was able to book an Airbnb stay in the home she lived in as a teenager, which she always loved but had never been able to say goodbye to as it was sold while she was away. Listening to the owner ask her about how she and her family installed features was just fantastic.

Based in Denver, Joe brings nearly a decade of agency account management experience in marketing and advertising. In his role, he serves as a key account and strategic lead on clients like Bermuda, West Virginia and Niagara Falls USA. Outside of work, Joe enjoys hiking, exploring Denver’s food scene and staying up-to-date on pop culture.

Favorite Travel Memory

Hiking with my husband through all five picturesque villages of Cinque Terre along the Italian Riviera coastline - stopping in each village for fresh seafood, pasta or gelato and taking in the views and local culture.

Carrie is a curiosity-fueled content director based in New York’s beautiful Hudson Valley. After hours, you’ll find her researching history projects, hoarding obscure hot sauces, attending film festivals and tennis tournaments, or dreaming up her next trip.

Favorite Travel Memory

I stayed at a small inn on a sheep farm in the Scottish highlands that sat at the convergence of two lochs. On the long road in was a cemetery that housed the grave of Rob Roy. The cozy scotch bar had just two seats. A quintessential Scottish experience.

Chelsea is part of our media team, supporting media planners through execution, trafficking, reporting and vendor coordination, keeping things organized behind the scenes. When not working, she’s with her husband, daughter, and dog, Honey, enjoying Florida beach days and theme parks and getting competitive over Jeopardy! 

Favorite Travel Memory

A favorite travel memory is a family trip to Boston, where my husband grew up, with our almost one-year-old daughter. The trip included meaningful moments: her first flight, first Red Sox game and first steps, while also experiencing the city through my husband’s childhood memories.

With over 15 years of content expertise, Jason drives Places.Travel, the consumer-facing travel hub for Odyssey Studios. Known for pushing boundaries, he thrives on launching innovative content programs, from leading the charge with Apple Maps Guides to spearheading a new travel podcast. When not crafting compelling content, Jason hangs out with his trio of chihuahuas—Gizmo, Astro and Nemo—who keep him on his toes!

Mitch is part of both the Brand USA and Wyoming teams and thrives on helping his partners inspire visitors to explore these fantastic destinations. He enjoys anything outdoors — he was a raft guide in Arizona, a ski bum in Oregon and worked in Denali National Park before going to the DMO world.

Favorite Travel Memory

Anything with my family, National Parks, ballparks or active outdoor trips definitely rise to the top. The awesome thing about travel is the next trip just adds to the story.

A native Kentuckian serving as the senior media planner for our Kentucky client, Melissa uses research, promotional skills, strong negotiation tactics and industry connections to deliver successful media campaigns. When looking to travel, you will likely find Melissa putting her planning skills to work creating itineraries for her husband, daughter and French bulldog, Bea.

Favorite Travel Memory

I could pick a favorite memory from every single trip I have ever taken. To me, travel fills my soul with memories and personal connections created from new surroundings, unique adventures and incredible experiences.

Eddie is a Drupal developer for the client web support team. When he's not busy throwing together new websites or solving technical issues, he's a fan of animation, movies and TV. He's also got a passion for 3D printing and gaming. While he has resided in St. Louis for the past 10 years, he's originally from Robinson, Illinois, home of the Heath candy bar.

Favorite Travel Memory

Driving from St. Louis to Georgia just so he could have his "Clark Griswold" moment.

Britt is a content manager for both digital and print projects — including monthly eNews, social campaigns, vacation planners and travel guides for clients such as Alaska, Florida, New Jersey and more. She enjoys being on, in or near the water at all times when she's not writing, proofing or coming up with a catchy headline.

Favorite Travel Memory

Traveling solo around Iceland during New Year's/my birthday and feeling wildly independent and free. But also really, really cold.

Rachel leads an account-services team in the hospitality division. Her experience on the client and agency side allows her to offer thoughtful and creative solutions. She has found herself on Everest supporting summiteers and driving the Pan American highway in an ’82 Westfalia, and is now raising two boys with her husband and their beloved lab June in Colorado.

Favorite Travel Memory

Sailing around the Darien Gap during the three-day open-water crossing, I witnessed a massive great white shark fly his gigantic body out of the water and steal the fish off our trolling line.

The partner-programs operations manager on the Brand USA team, Miranda works to scale and streamline processes. When she isn't online, she’s probably snowboarding, traveling for a concert or hanging out with her dogs, Stevie and Charlotte. She is also an enamel-pin collector and always open to a trade.

Favorite Travel Memory

Finally getting that big pretzel at Oktoberfest!

A Denver-based account director who has been at Miles since 2019, Ben thrives at solving complex problems and has a knack for providing practical solutions while maintaining an upbeat attitude. He fills his spare time fly fishing, skiing, going to concerts and spending time with his fiancé and two Australian shepherds, Bindi and Woodford.

Favorite Travel Memory

As an avid fly fisherman, trips to the backwaters of Florida, winding rivers of Montana or camping trips to freestone rivers in Colorado are always top of mind.

Melissa leads the company's consulting practice focused on developing inclusive marketing strategies that broaden audience reach and create meaningful connections with travelers from all backgrounds. She works with clients to implement tailored approaches that foster authentic connections and expand reach across the travel and tourism industry. Melissa resides just outside of Atlanta, has a deep passion for the arts and loves to cook.

Favorite Travel Memory

Zurich, Switzerland

Tenzin is part of our Colorado content team as a content coordinator. When she's not ferociously typing away on written content, you can find her making a mess in the kitchen trying out new recipes or reading a good romance book, with her YouTube fireplace playing in the background.

Favorite Travel Memory

Out of the few countries I’ve traveled to so far, Ireland has stolen my heart as my number one travel memory. Everything about it was amazing – the lively culture, hearty meals, friendly community and stunning views. It holds so much history, and I will never forget how it made me feel.

Missy is joining the DMO sales team as a business development manager. She has decades of experience in sales and marketing as well as film and TV production. She has even had some success behind the camera in a few hit films but prefers to travel and read these days.