Teaming Up for Success

As part of the hospitality division, Susi is a master orchestrator who seamlessly brings together creative directors, designers, copywriters and clients. When she is not overseeing the production workflow from concept to delivery, she's planning a trip with her husband Peter to a music festival or winery, or to visit their three daughters who live in three different states.

Favorite Travel Memory

My daughter Meagan took me on an epic adventure searching for Tom Jones in Cardiff, Wales. Too much fun. (Never found Tom.)

Henry is part of the destination optimization team and helps organize and implement the education side of the programs, including leading seminars and hosting office hours. In Henry's spare time, you can find him exploring new places by land or by sea with wife and two pups.

Favorite Travel Memory

Easily the opportunity to drive up and down and across the state of Wyoming to host seminars and help promote those destinations with organic digital marketing.

Liv Falco is an Account Coordinator who loves to help her clients deliver high-quality work, remotely from California! Outside of work, Liv enjoys all the simple things in life. Whether it be a trip to a local coffee shop, or a hike around her hometown hills, you can find Liv somewhere soaking up the sun!

As a former CVB marketing director with nearly 30 years in the tourism industry (including work at Yellowstone National Park and a cruise ship), Carly’s passion for travel marketing has inspired successful campaigns for Miles' partners for more than 15 years. In between travels, Carly can be found exploring her home in the New River Gorge of West Virginia.

Favorite Travel Memory

I took a train to Jungfraujoch - Top of Europe — Europe's highest railway station, which is located at 11,333 feet in the Swiss Alps. The panoramic views of the snow-capped mountains and glaciers was breathtaking!

In managing Brand USA and VISIT FLORIDA (Vacation Guide) across the entire state, I apply a marketing/customer service approach with partners to drive revenue for the client and for Miles, while positively affecting destination awareness and visitation. An avid college sports fan, you can hear Irish swear quite a bit when discussing his alma mater, the University of Florida.

Favorite Travel Memory

I have favorite travel memories from everywhere I visited.

Using his operational, account and technology expertise, David leads the information technology team. Since 2016, he has been traveling the U.S. as a digital nomad with his wife, a travel nurse, and a rescue dog named Dallas in an RV. Their quest is to visit all 63 national parks.

Favorite Travel Memory

One of my favorite memories is hiking to the top of Half Dome in Yosemite National Park and looking over the edge to the Yosemite Valley.

Laura's focus is on developing growth plans for clients and our teams. She is based in Denver and you can often find her cheering on the Denver Nuggets, reading another mystery novel or enjoying mac and cheese.

Favorite Travel Memory

I was chaperoning high-school musicians on a European music tour. Our first night in Switzerland, I stopped by one of the girls’ rooms. My knock on the door was met enthusiastically by a girl declaring their room had a “washing machine” in it and insisted I come see it. I discovered they were “washing” their clothes in the bidet! What could I say? I suggested they keep it a secret or else they would have to do everyone’s laundry on the trip.

Meet Jeremy, a dynamic force within our web development team. Beyond the confines of lines of code and the creation of cutting-edge features, Jeremy's spirit thrives amid the majesty of the Rocky Mountains. Whether he's writing new music, embarking on thrilling adventures or immersing himself in a book, Jeremy's journey is an eclectic symphony of passion and discovery.

Favorite Travel Memory

My favorite travel memory is seeing the Boston skyline, with my brother, for the first time.

Jaime leads the ad operations team, which handles clients’ digital-campaign tracking, making it possible to provide insights and strategic direction for future campaigns. When she is not trafficking VISIT FLORIDA campaigns or perfecting ad-ops processes, you might find her outside with her Samoyed Jovie or fishing and kayaking down in the Florida Keys.

Favorite Travel Memory

I went to Italy in 2014 with my mom and grandma (three generations!) We explored Milan, Venice, Florence, Siena, Tuscany, Rome, Pisa and Cinque Terre. The coast is beautiful, and we also loved getting lost in Venice and stumbling upon places we would have never seen otherwise.

George is part of our Brand USA team and handles all things accounting. When he’s not crunching numbers, the lifetime Parrothead and avid FSU fan can be found tinkering with mechanics, enjoying his growing family, and planning his next trip — which always includes a coastline he has not visited.

Carson is a part of our SEM/social team where she works across many clients. A native Floridian, she loves spending time on the water and exploring the state's hidden gems. She is also an avid yogi and likes to bring her adorable miniature Bernedoodle named Winston around town.

Favorite Travel Memory

When I was 16, my dad and I went to Peru and hiked the Inca Trail. We spent three nights camping on the trail and ended our four4-day hike at the Sun Gate at Machu Picchu. It was the trip of a lifetime, not only to spend it with my dad, but to see such ancient ruins and history up close and personal.

George is part of Odyssey Studios and works both on location as a videographer/photographer or back in the office in post production. He spends his free time traveling, teaching group-fitness classes and partaking in all kinds of geeky activities.

Favorite Travel Memory

Getting married in front of Mount Kirkjufell in Iceland — a mountain featured prominently in "Game of Thrones."

Yasaman works with stakeholders to blend design and technology sensibilities with strategic insights, an ability that has been honed over her previous career as an architect, where human-centric design principles were second nature. Having already explored 32 states, she's on a mission to explore more of the country's natural and cultural wonders.

As a graphic designer for the new-business-development team, Laurie solves the puzzle of pairing content with imagery to create effective proposals and also assists with various marketing projects. Laurie's free time is filled with family, friends, good food, reading and travel.

Favorite Travel Memory

My husband and I celebrated our 30th anniversary with a two-week trip to Italy and Switzerland. Historic sites, cultural experiences and navigating planes, trains and unfamiliar places without killing each other was exhilarating. Can't wait for the next trip!

Jeff leads brand strategy initiatives for multiple Miles teams working with new and existing destination clients. His purview is the coherence, clarity and effectiveness of client messaging across all media and in-market consumer touch points. He is also often tapped for his persuasive and evocative copywriting style.

Favorite Travel Memory

Dinner at the flat of a friendly carpet vendor and his family from the Grand Bazaar in Istanbul.

Blending a creative eye with a drive for results, Emily loves developing strategies that deliver. Her passion lies in supporting businesses and local communities to help them thrive. When not working, Emily is often traveling across Virginia and beyond! 

Favorite Travel Memory

In 2023, I visited Belize and was absolutely stunned by just how beautiful it is. From the beaches to the rainforest, there were so many things to discover. We stayed at a local AirBnB and spent the evenings chatting with the host, learning about Belizean culture and history—and trying local produce right from his farm!

Craig leads the web developers on the client web support team. With 15-plus years of experience in web development and 9-plus years at Miles, he takes coding challenges head on. You'll always find him traveling with his family, whether it's a staycation in Colorado or visiting extended family.

Stephanie is a member of the destination optimization team, where she mostly gathers and analyzes data to help local businesses, as well as other tasks involving spreadsheets or the occasional VBA macro. Outside of work, she enjoys tabletop RPGs, indie video games, sewing and piano.

Favorite Travel Memory

I spent an entire day walking around Stanley Park in Vancouver. It was magical to know that we were in a major city but still felt like we were in the middle of deep woods.

With a background in reality TV production, Christie brings her storytelling skills and logistical know-how to the Odyssey Studios team, helping craft immersive experiences that whisk audiences away to distant places. She has traveled the globe working on some of your favorite reality shows. Now based in Los Angeles, she is passionate about baking, snowboarding and diving into true crime podcasts.

Favorite Travel Memory

Spending over a month in South Africa while filming a season of Naked & Afraid. We saw giraffes, hippos, elephants, crocodiles and much more.

Lauren is a passionate, collaborative and creative marketing leader with 20-plus years of experience developing and executing strategic, integrated marketing communications programs. When she's not strategizing with clients and her amazing team, you will find her traveling, biking and enjoying time with her family.

Favorite Travel Memory

I have favorite travel memories from each and every trip so it's really difficult to choose just one. My first vacation memory in Bermuda as a five-year-old is very special to me, and it launched my passion for travel.

With a strong sense of direction and a great sense of humor, Roger has led the company since its purchase in 1990, growing the business from a local Florida visitor guide network to an innovative, successful international travel marketing organization.

Lisa's secret sauce is whipping up strategies that give businesses the best bang for their buck without skimping on impact. Plus, juggling ad budgets and performance metrics to ensure every penny works hard — it's totally her thing! When she isn't working, she's most likely planning her next dog-friendly vacation, enjoying concerts or attempting to golf.

Favorite Travel Memory

I got lost in an airport when I was 6. My mom told me earlier that day that if she would have named me, I would been Amanda — Mandy for short (my dad named me Lisa). A security guard found me crying and asked my name. I told him my name was Amanda, Mandy for short. It didn't take my parents long to figure out it was me, but by that time, I was happily eating an ice cream.

J.T. is a senior content manager, writing and editing out of our Memphis office. When he's not writing about various destinations, the die-hard Memphis Tigers fan, Stephen King buff and "Star Wars" expert can likely be found at the movies or a Tigers game with his wife Christine.

Favorite Travel Memory

My wife and I went to Europe for the first time — was the trip of a lifetime! We took a cruise around the Mediterranean to Spain, France and Italy. The food was phenomenal. We even got to explore my great-grandparents' hometown, Lucca, Italy. I cannot wait to go back.

Maggie has worked in destination marketing for more than 10 years, combining her experience with creativity to push the boundaries of innovation for our clients. When she's not overseeing production or planning the next big experiential activation, you can find her traveling as much as possible with her husband Chris and daughter Collins.

Favorite Travel Memory

Twirling on the hills that are alive in Salzburg, Austria

Sarah works as a video editor with Odyssey Studios, focusing on projects in the post-production phase. She enjoys reading, watching reality TV and showing off her two black cats.

Fabio takes pride in creating functional and efficient designs that make a statement. Beyond work, he's an avid adventurer, embracing the great outdoors and seeking new horizons, where creativity knows no bounds.

Favorite Travel Memory

Snorkeling in the most beautiful coral reefs in Caleta Buena, Cuba.

Janet is a content strategist whose focus is on concepting and creating content for clients such as St. Pete/Clearwater, Virginia Beach, Fort Myers and Miami. Her favorite vacations are in wild places where you can hear the wind and the birds, and her hobbies in St. Pete include gardening (yardening?), singing in a community chorus and obsessing about paint colors.

Favorite Travel Memory

One of my favorite travel memories is hiking in the El Yunque National Forest in Puerto Rico with my husband Tim and our intrepid guide, Juan. At points, we were ankle-deep in red mud. But we also had a refreshing swim in a beautiful natural pool underneath a waterfall and ate fresh mangos off a banana leaf while perched on a rock.

After spending years in the CVB and DMO world, Courtney now uses her tourism-marketing experience to create content for a variety of Miles' clients. Based in Atlanta, she spends her free time exploring the Southeast either hiking mountains or visiting beaches with her golden retriever Boone.

Favorite Travel Memory

I will never forget hiking my first 14er with my brother. Mount Yale holds a special place in my heart!