Teaming Up for Success

In managing Brand USA and VISIT FLORIDA (Vacation Guide) across the entire state, I apply a marketing/customer service approach with partners to drive revenue for the client and for Miles, while positively affecting destination awareness and visitation. An avid college sports fan, you can hear Irish swear quite a bit when discussing his alma mater, the University of Florida.

Favorite Travel Memory

I have favorite travel memories from everywhere I visited.

Isa is part of our Louisiana team and handles all things social media. As a content manager, she travels all over the Bayou State in search of the best things for visitors to experience. During her off time, you can find Isa at a coffee shop planning her next trip or learning a new cocktail recipe.

Favorite Travel Memory

One of my recent favorite travel memories was during a work trip! The Louisiana team went to California for the 2023 Rose Parade, and on one of our off days, a few of us drove to Malibu and sat on the rocky shore as the sun reflected off of the waves of El Matador Beach. In fact, it was the very first sunset of the year and is one of my all-time favorite views thus far.

As a graphic designer for the new-business-development team, Laurie solves the puzzle of pairing content with imagery to create effective proposals and also assists with various marketing projects. Laurie's free time is filled with family, friends, good food, reading and travel.

Favorite Travel Memory

My husband and I celebrated our 30th anniversary with a two-week trip to Italy and Switzerland. Historic sites, cultural experiences and navigating planes, trains and unfamiliar places without killing each other was exhilarating. Can't wait for the next trip!

A proud Miles boomerang, Alexis returns as Director, Operations to support operational needs across the organization, drawing on deep experience with Brand USA and destination marketing. Off the clock, you can find her painting travel memories, riding her electric bike on Fort Lauderdale's beaches or wrangling a lively household featuring two young boys.

Favorite Travel Memory

My favorite travel memory is our first international trip as a family of four, which featured ten days road tripping through southern England, from London to Cornwall to Canterbury, with two boys under four.

Rebekah manages SEO sorcery and/or word nerdiness for Colorado, Capital Region USA, Maryland and Greeley. When her head's not buried in a website or print guide, it's wearing a hat for running trail races in which she will undoubtedly scrape a knee and meet a medic.

Favorite Travel Memory

It's a three-way tie between getting scoped by a shark while paddleboarding in Florida, hiking a questionable ledge to see puffins in Iceland and patting elephants on Singapore Zoo's Night Safari. Probably the elephants win because patting was involved.

With 15-plus years of travel-industry experience, Susan has demonstrated expertise in digital marketing and connecting media- and owned-channel strategy with broader marketing goals. When not working, she is further developing her status as a breakfast-taco aficionado and is lobbying for breakfast tacos to be considered their own food group.

Favorite Travel Memory

Visiting different Mayan villages by boat around Lake Atitlán (a lake inside a massive volcanic crater) in Guatemala.

Justin is the director of strategy and insights at Miles, ensuring that website activity is being properly measured, while also working to improve their presence in search engines. When he's not working, he can usually be found working on home improvement projects, snowmobiling, gardening, beekeeping, playing with his dog Miles, playing hockey, and terrorizing the neighbors on his 49cc scooter - usually not all at once.

Stacey is a senior graphic designer in Miles’ hospitality division. She's an empathetic learner who strives to solve design problems with the user's needs as her guiding light, always asking questions to challenge assumptions and understand pain points. In her day to day, you can find her designing for social, digital, web, print and more.

Favorite Travel Memory

It was a day full of walking, shopping and bonding with friends old and new in Portland, Oregon, and it ended with a visit to the Lan Su Chinese Garden. The memory of its beauty, the peace and the company I had with me bring a smile to my heart and I'd repeat the day without a second thought.

Mari brings with her more than 20 years of experience working with Tahiti Tourisme. Her natural ability to be organized led her to specialize in event planning. She has traveled to The Islands of Tahiti nearly 30 times and has been fortunate to have visited 16 of the 118 islands. Mari works remotely from Huntington Beach, California, and enjoys taking her dog, Poé, to the beach and going to yoga.

Nadja is part of our Operations team, where she serves as an internal strategist, consultant and implementer on a variety of initiatives. She lives in Miami and loves to spend her free time trying new restaurants, exploring the local arts scene and taking her rescue pup Ziba on adventures. When she's not doing that, she's eagerly planning new trips here and abroad for her and her boyfriend.

Emily merges creative storytelling with data-informed strategy to create compelling content in our hospitality team. Based outside of Phoenix, she enjoys baking, needlework and exploring local spots with her husband and their greyhound, Tobey.

Favorite Travel Memory

I was able to travel to Melbourne, Australia, to meet some of my husband's family and friends! It's such a beautiful country and I got to pet a koala; definitely worth the 19-hour flight.

Delaney designs eye-catching creative for social media, display ads and websites. Her specialization is print, and she has lead creative efforts to producing several guides during her time with Miles. She values creativity, communication and integrity when executing projects.

Favorite Travel Memory

In 2017, my mom and I traveled to northern Spain to walk a portion of the Camino de Santiago. We started our trek in León and ended in Santiago de Compostela, walking a total of 315 km over 14 days. Along the way, we met people from all over the world and indulged in the freshest of meals.

A data wizard turning dusty numbers into sparkling insights — from spreadsheets to coffee cups, Vicky brews data-driven magic for DMO and hospitality clients. Part detective, part storyteller, all data! Are you more interested in her pie charts or apple pie? Insights say her bakes are still more popular than any graph she could build.

Favorite Travel Memory

We went to the rainforest for a small hike in Puerto Rico. When we got to the stream at the bottom of the hike, it started raining. It rained and rained, but that didn't stop my 3-year-old. We went swimming in the stream while it was raining. A new experience for him and so much fun!

Mississippi-based Joe is an award-winning documentary filmmaker and long-time Miles collaborator who joins our creative teams to create amazing, authentic destination content. When he’s not working, Joe loves the game of golf—even if it doesn't love him back—and spending time with his wife Kathryn and their two kids, Emma and Herschel.

Favorite Travel Memory

I've traveled the world for documentary film, but my favorite memories are watching our kids' horizons expand in real time. Nothing does that like travel.

Ally is a Denver transplant originally from Sarasota. She is a detail-oriented member of the account services team who loves working alongside her teammates to problem-solve and execute projects of all sizes for her clients. When not in the office, you can find her at hot yoga, adventuring in the mountains and discovering new restaurants.

Favorite Travel Memory

My favorite travel memory is rafting the Grand Canyon. As a former guide, I was given the opportunity to take a private trip with some friends. Any vacation without cell service is my kind of trip.

With a strong sense of direction and a great sense of humor, Roger has led the company since its purchase in 1990, growing the business from a local Florida visitor guide network to an innovative, successful international travel marketing organization.

As Miles’ associate media director, Christine oversees the media department’s strategy and planning. She works alongside destinations such as Maine, Alaska and Sarasota County. When Christine isn’t geeking-out on media trends and technology, she enjoys spending time with family and friends, lake adventures, traveling and cuddling with her dog JoJo.

Favorite Travel Memory

Traveling to Kauai two years ago combined my love of the beaches and water with my love of the mountains and hiking — so much so that we're going back again!

A native Kentuckian serving as the senior media planner for our Kentucky client, Melissa uses research, promotional skills, strong negotiation tactics and industry connections to deliver successful media campaigns. When looking to travel, you will likely find Melissa putting her planning skills to work creating itineraries for her husband, daughter and French bulldog, Bea.

Favorite Travel Memory

I could pick a favorite memory from every single trip I have ever taken. To me, travel fills my soul with memories and personal connections created from new surroundings, unique adventures and incredible experiences.

Meet Cara, an adept paid media analyst on our hospitality team, infusing her work with a touch of fun. She expertly guides clients to vital metrics, shapes media campaigns and devises strategic tactics. Off duty, Cara unwinds with reality TV and plotting her next adventure.

Favorite Travel Memory

Embarking on a Croatian adventure with my besties was pure magic. From Dubrovnik's ancient charm to Split's lively streets, and the island gems in between — we laughed, wandered and created memories to last a lifetime.

A content manager on the hospitality team, Tessa serves up strategic, thoughtful content for our clients. When she’s not putting together a content strategy or crafting an email or ad, she loves spending time with her family, dreaming up her next slow-travel trip or simply staying in and binging "Star Wars" with a giant bowl of pasta.

Jason heads our partner-participation sales team and is known to develop strategic-monetization programs that deliver results. During his 24 years at Miles, he honed his problem-solving skills with roles in production, sales and product development. You’ll also find him leading Scouts, exploring our national parks or venturing off to exotic locales.

Favorite Travel Memory

A companion said we must "enjoy the journey" several hours before we were notified to evacuate back to the U.S. as the pandemic began. Three years later, in South Korea, I was telling Scouts to "enjoy the journey" two days before our being evacuated due to an impending typhoon. My greatest travel memories have come from learning to enjoy the journey.

Melanie is a content manager for the Brand USA team from Atlanta, Georgia. She loves jazz festivals, beach trips and overpacking. When she's not in her writing cave, Melanie enjoys going out for good food, soaking in good vibes and spending precious time with her family. 

Favorite Travel Memory

Each time I've ever stayed at an oceanfront resort, and going on family road trips to Orlando every summer for nearly a decade.

Lizette handles much of the onboarding, system troubleshooting and marketing for Odyssey Studios. When she's not powering away at a spreadsheet, she's finding new places in Dallas to beat the heat and attempting to take her cat on a hike.

Favorite Travel Memory

There are so many travel memories that I indulge in frequently, but by far my favorite to date has been exploring the depths of Japan and finding myself in the challenges faced with true culture shock.

Laura is a senior content director who has developed everything from state visitor guides to brand voice guidelines. She is passionate about establishing best practices for inclusive content strategy. In her free time, this Austinite can be found kayaking, hiking and birding.

Favorite Travel Memory

Celebrating New Year's Eve in Chiang Mai with chanting Buddhist monks as the night sky filled with illuminated paper lanterns.