Teaming Up for Success

Lexie partners with cross-functional teams to keep campaigns on track, on brand and results-driven. A proud Milwaukee native, she loves beer, cheese and cheering on Giannis and the Milwaukee Bucks. When she’s not connecting the dots at work, she enjoys exploring new cities with her husband and three kiddos in tow.

Favorite Travel Memory

Honeymooning in Croatia. It was the perfect mix of relaxation and adventure. We island-hopped, enjoyed amazing food and drinks, explored small towns off the beaten path and even experienced a 100-year flood! 

As a content manager for print and digital initiatives, Christi plans, writes and edits pieces to inspire people to visit the U.S., piquing the former journalist’s interest in exploring new places. Away from work, the Rotary Club member enthusiastically supports the South Florida Bulls.

Jessica is a project manager for the Brand USA team. When she's not busy poring over calendars and spreadsheets, she can be found at home with her beloved greyhound or out cycling or running. Jessica loves exploring new destinations with groups of fellow solo travelers, tackling challenging cycling routes with friends, hiking beautiful trails and visiting cozy coffee shops.

Favorite Travel Memory

My time in Prague with three other solo travelers. We walked 23,000 steps in a single day, exploring Prague Castle and St. Vitus Cathedral. We wandered through Old Town Square, taking breaks to shop and sample chimney cakes. We crossed Charles Bridge multiple times, seeking out local bistros and coffee shops. It was a great day spent with wonderful company.

Debra manages projects across three different teams: GOUSA TV, Places.Travel and Odyssey Studios. She loves creating systems and processes that allow us to work smarter. She shares her passion for travel with her husband and two kids, so working in this industry is inspiring! When she's looking for a quick and relaxing getaway, you can find her with a book on the Oregon coast.

Having grown up all over the world as the child of a resort general manager, Ursula has been in hospitality her entire life, including 30 years in resort marketing before starting the hospitality division at Miles. She was recently named to the HSMAI Top 25 Most Extraordinary Minds in Sales and Marketing.

Favorite Travel Memory

Seeing the world by living in and traveling to more than 60 countries while learning and experiencing a variety of cultures through the people I met and lived near.

Amy is the senior account director that leads our Brand USA team. When she is not exploring new ways to reach international travelers, investigating opportunities to better organize our data or meeting with clients, she can be found walking mountain trails, listening to a new podcast or running through life with her young (and energetic) son.

Favorite Travel Memory

My husband and I visited Switzerland for the holidays a few years ago. We were having dinner at a lodge in a small ski village on Christmas night and starting talking to the couple sitting next to us. We discovered they lived only 45 minutes away from us in Florida (small world!) and ended up enjoying delicious glögg with them at a secret bar they introduced us to.

Ant is part of the digital products team as a digital product designer. Ant is not just about pixels and interfaces — he's all about crafting seamless and delightful experiences for our clients. When not perfecting user journeys, he can be found all over Florida skateboarding, taking and developing photos, as well as tinkering on cars and motorcycles.

Favorite Travel Memory

Taking the train from the airport into Tokyo, I thought I could manage without using my phone for navigation. When the train headed north instead of toward Tokyo, I eventually gave into temptation. I discovered the train would eventually turn back toward Tokyo, which taught me that I can navigate without technology if a country is as organized as Japan.

Dylan is part of the Kentucky team. He works with cooperative partners and internal teams to make sure things go off without a hitch. When he is not working, you will find him outside with his wife, his Springer Spaniels, Maya and Theo, and his bearded dragon. 

Favorite Travel Memory

Riding camels in the Sahara.

Shiann is a part of our account services team, and she is passionate about travel and executes all sizes of projects for her clients. Outside of work, Shiann enjoys reading until all hours of the night, planning her next trip abroad and finding the best local coffee and food spots.

Favorite Travel Memory

Spending almost two weeks in Peru, hiking Rainbow Mountain, Machu Picchu, white water rafting, zip lining and spending time with new people and surrounding myself in the local culture.

Ashlyn is part of our VISIT FLORIDA team. As a Jacksonville native, she loves to travel anywhere there is a beach. In her free time she enjoys hanging out with friends and family, trying new restaurants or exploring the outdoors in south Georgia where she currently lives.

Based in Tallahassee, Florida, Keely is a senior content manager on the Brand USA team. Besides writing and editing web content to showcase U.S. destinations, Keely loves collecting vinyl, singing opera and hanging out with her hairless cat, Cowboy.

Favorite Travel Memory

Spending a month studying opera (and eating plenty of pasta) in the tiny Italian town of Mercatello Sul Metauro.

Lee is part of the SEO team and develops SEO strategies for his clients to generate organic website traffic and appear at the top of search engines results pages for their specific destinations. When he is not working, Lee enjoys spending time with his wife discovering great new restaurants.

Favorite Travel Memory

Overlooking the Pacific Ocean from a cliff on the west side of Kauai.

Mitch is part of both the Brand USA and Wyoming teams and thrives on helping his partners inspire visitors to explore these fantastic destinations. He enjoys anything outdoors — he was a raft guide in Arizona, a ski bum in Oregon and worked in Denali National Park before going to the DMO world.

Favorite Travel Memory

Anything with my family, National Parks, ballparks or active outdoor trips definitely rise to the top. The awesome thing about travel is the next trip just adds to the story.

Tenzin is part of our Colorado content team as a content coordinator. When she's not ferociously typing away on written content, you can find her making a mess in the kitchen trying out new recipes or reading a good romance book, with her YouTube fireplace playing in the background.

Favorite Travel Memory

Out of the few countries I’ve traveled to so far, Ireland has stolen my heart as my number one travel memory. Everything about it was amazing – the lively culture, hearty meals, friendly community and stunning views. It holds so much history, and I will never forget how it made me feel.

Claire’s work combines creative and production logistics for video and photography projects to ensure the best possible media is delivered for our clients. When she is not figuring out the next production strategy, you will likely find her enjoying travel, yoga and all Michigan has to offer with her husband and her two rescue dogs, Red and Sultan.

Favorite Travel Memory

My favorite travel memory is filming a series in Qatar and getting to sleep under the stars in the desert with a Bedouin tribe.

A native Kentuckian serving as the senior media planner for our Kentucky client, Melissa uses research, promotional skills, strong negotiation tactics and industry connections to deliver successful media campaigns. When looking to travel, you will likely find Melissa putting her planning skills to work creating itineraries for her husband, daughter and French bulldog, Bea.

Favorite Travel Memory

I could pick a favorite memory from every single trip I have ever taken. To me, travel fills my soul with memories and personal connections created from new surroundings, unique adventures and incredible experiences.

Lauren works on some of our largest DMO and hospitality accounts to traffic, optimize and report on each campaign from start to finish. When she's not digging into reporting and trafficking campaigns, you can find her behind the lens of her camera or spending time with her husband and son.

David works with the operations and human resources teams to lead talent development initiatives, creating systems to support career pathing and leadership growth for team members across the Miles companies. If you want to find him outside of work, he's probably playing board games, cooking up recipes or riding his bike somewhere around the DC area.

Favorite Travel Memory

I recently took my first-ever solo trip to Switzerland, France and the Netherlands. Exploring and being more spontaneous than usual was a highlight (not to mention the Dutch tulip fields!)

With a passion for creating efficient workflows, Wenjie ensures that every project she touches runs smoothly and effectively. Outside of work, she’s an avid traveler who loves exploring new places, casting a line while fishing and tending to her garden, which gives her a sense of accomplishment. Wenjie brings enthusiasm, precision and a love for the outdoors to her role, making her a valued member of the team.

Favorite Travel Memory

One of my favorite travel memories is experiencing the breathtaking beauty of a wildlife safari on New Zealand’s West Coast. We traveled to Muriwai Beach to witness thousands of gannets gathering at sunset. The scene was unforgettable. In that moment, it felt as if the world had opened up—nothing else mattered.

As a director of development services, August oversees the digital accessibility and quality assurance teams. He's extremely passionate about providing the highest quality digital products that are inclusive to all. August is based out of South Florida and enjoys local craft breweries, subpar cover bands and the great outdoors.

In 2025, August was selected for Destinations International’s Young Professional Leadership Development Program, recognized alongside the association’s 30 Under 30 class.

Favorite Travel Memory

Celebrating Christmas in Switzerland while backpacking Europe with my childhood best friend. We stayed in Verbier, which is a small village in the Swiss Alps. We celebrated Christmas Day by consuming our body weight in fondue and watching "Love Actually" on repeat.

Joy creates and optimizes content for our clients, bringing a strategic approach shaped by her background in research and editorial strategy. Outside of work, you’ll find her learning a new line dance, suffering up a mountain on whatever gear the season calls for or soaking in a hot spring. 

Favorite Travel Memory

When a winter transportation strike in Paris forced us to explore on foot, we experienced the city’s character in an intimate way. Plus, it came with a hearty supply of streetside roasted chestnuts.

Maya is part of the paid media team in the hospitality division. She brings experience working with hospitality clients and is passionate about creating memorable experiences for both clients and their customers. Based in San Diego, California, Maya enjoys spending her free time at the beach, staying active outdoors and being with friends and family.

Favorite Travel Memory

My favorite travel memory is my experience studying abroad with a program called Semester at Sea. I was able to visit 10 countries in one semester, all while taking my college classes on a cruise ship alongside 500 other students from around the world.

Rachel brings a passion for intentional and strategic creative, believing "why" is more important than "how." When she's not dreaming up campaigns or perfecting the visual identity for our clients’ brands, you might find her dabbling in interior design, cooking, pottery or film photography—or simply hanging out at home in Orlando with her husband and cats.

Favorite Travel Memory

My favorite travel memory is flying over the Grand Canyon with my husband as the pilot (I sobbed, it was breathtaking!) A very close second is skydiving over the Swiss Alps!

Mary is an account supervisor who works with destinations all across the country, from northern California to the Midwest. Off the clock, you can find her at the gym or in a yoga class, reading the next book on her TBR list or listening to live local music at her favorite watering hole.

Favorite Travel Memory

During a trip with my boyfriend to Laguna Beach, we went on a whale-watching tour. While we didn't come across any whales, we did find ourselves amid a mega-pod of dolphins. We were literally surrounded by thousands of dolphins for over an hour. Something I'll never forget!

As head of research and insights, Chris is also our "head of curiosity" for understanding major trends, opportunities and challenges in travel and tourism. When not involved in research, education or other projects at Miles, Chris is an avid traveler — always off to far-flung destinations with his friends, daughters and other family.

Favorite Travel Memory

Those special moments while traveling when you round a corner or top a hill and see a special, completely different view of the world. Unique sights, sounds, smells and feel. You are in a completely new moment in a completely new place. I’ve been lucky enough to have many of these from AlUla to Zanzibar and the Amazon to Tokyo.

A Georgia native who called Maryland, South Dakota, Utah and Colorado home before settling in Kentucky, Kelly conducts a symphony of technology and creativity, fusing innovation with stewardship and sustainability. Alongside her partner Greg, two pups and grown kids, her passions include voyages to new destinations, culinary creation, gardening and live concerts.

Favorite Travel Memory

Bali's vivid hues and beaming faces welcomed us, emanating happiness and forging instant connections. My children, away from electronics, reveled in local culture, embracing community and togetherness. Beneath banana trees, our guide plucked some for us. This spontaneous act epitomized the trip — authentic, unscripted and full of simple joys.

Hallie specializes in print layout design and loves taking on any "odd jobs" that get her dabbling in branding and logo work. When away from the design world she's likely lost in a book, at the dog park with her pit bull Winston, or hiking/camping Colorado mountains.

Favorite Travel Memory

Walking cobblestone streets to the art studio on an early morning, watching the small island-town come to life along the calm Aegean Sea; Spending my morning(s) painting in Greece.

With a background in reality TV production, Christie brings her storytelling skills and logistical know-how to the Odyssey Studios team, helping craft immersive experiences that whisk audiences away to distant places. She has traveled the globe working on some of your favorite reality shows. Now based in Los Angeles, she is passionate about baking, snowboarding and diving into true crime podcasts.

Favorite Travel Memory

Spending over a month in South Africa while filming a season of Naked & Afraid. We saw giraffes, hippos, elephants, crocodiles and much more.