Teaming Up for Success

Victoria blends creativity and strategy to elevate Louisiana’s story on a national stage. As an account supervisor, she leads efforts for the Louisiana Office of Tourism, showcasing the state’s culture and experiences to inspire travelers. Her background spans destination marketing, social media and public relations, giving her a well-rounded perspective on connecting audiences with unforgettable places. When she isn’t crafting campaigns, you’ll likely find her traveling, enjoying the outdoors or spending time with her family and friends.

Favorite Travel Memory

Eating doughnuts on Pike's Peak!

As the program manager on the Brand USA team, Miranda works to scale and streamline processes. When she isn't online, she’s probably snowboarding, traveling for a concert or hanging out with her dogs, Stevie and Charlotte. She is also an enamel-pin collector and always open to a trade.

Favorite Travel Memory

Finally getting that big pretzel at Oktoberfest!

Colombia-born and raised, Pablo’s journey transitioned from fine art to design, driven by its transformative potential, unifying influence and guiding essence. On the Brand USA team, he applies these convictions to multiplatform products that spotlight the U.S. worldwide. Outside work, he is either hiking trails or chasing winter on a snowboard along with his wife and son.

Favorite Travel Memory

A trip to Glacier National Park in Montana during early spring became my catalyst for embracing outdoor adventures and cold weather as a lifestyle. The sight of melting snowcaps nourishing swift-flowing rivers and the reawakening wildlife left a lasting impression of our interdependence on this planet.

Liz oversees a group of accounts, making sure we achieve strong results. Off the clock, you can find her enjoying a Cardinals game in her hometown of St. Louis, shuttling her son to his sporting events or spending time with her dog Diego.

Favorite Travel Memory

Taking my son to stay in a treehouse in the El Yunque rainforest in Puerto Rico.

Kayla combines creative and strategic thinking to build thoughtful, effective media campaigns. When she’s not working on the next strategy, you’ll usually find her traveling or planning her next trip. She’s drawn to culture, nature, incredible food, vibrant cities and new adventures. Each experience continues to shape her perspective and fuels a genuine passion for helping others discover the world.

Favorite Travel Memory

My trip to New Zealand is one of my favorite travel memories. It was the perfect mix of adventure and relaxation, with experiences like bungee swinging, zorbing, ATV rides, paragliding, walking along the top of a skyscraper, wine tours and time to unwind at spas.

With a strong sense of direction and a great sense of humor, Roger has led the company since its purchase in 1990, growing the business from a local Florida visitor guide network to an innovative, successful international travel marketing organization.

Jack's background as a writer means he looks for the story in everything he interacts with. He combines that storytelling with strategic thinking to bring emotionally-driven work to the table. When he's away from his desk, Jack can be found with his fiancée and dog or laid back in a hammock with a book in his hand.

Favorite Travel Memory

Kicking off a ninety-mile kayaking trip by watching a group of deer swim across a misty Santa Fe River just after sunrise.

Jackie is an account director with 15-plus years of ad-agency and client-side experience who is passionate about serving Miles' clients. Off the clock, she’s busy collecting passport stamps (20 countries and counting!), nose deep in a book, hiking peaks, setting up camp or on a relentless quest for the best ramen.

Favorite Travel Memory

Hiking to an active Icelandic volcano stands out as a top travel memory. Being there with about 100 or so people and sharing the collective experience during every eruption was something I'll never forget.

As part of the digital product team, Amy combines her eye for detail with technical knowhow to produce stunning websites. When she’s not wrangling pixels into place, she enjoys reading, dabbling in fiber arts and spending time with her husband and two children.

Favorite Travel Memory

Hiking in Haleakala National Park on Maui is not something I will soon forget. The scenery — including a bamboo forest — was amazing and the hike ended at a huge waterfall, Waimoku Falls. It felt like a completely different world.

Lauryn values the relationships she's built with her destination clients and works with the creative teams to strategize and execute results-driven marketing programs. She enjoys exploring the great outdoors anywhere she visits. Outside of work, you’ll find her running around with her boys or at the dog beach with her husband and dog, Ranger.

Favorite Travel Memory

Kayaking in Hawai'i and then jumping into an inactive volcano, plus learning how to surf!

Bryan is an Account Manager on the hospitality team based in Denver. He’s focused on connecting client strategy with strong internal execution. Outside of work, he enjoys grilling, hosting, lifting, reading high fantasy, collecting sneakers and spending time with his wife, Erin, and their Bernedoodle, Joey.

Favorite Travel Memory

Three months into dating, I surprised my (now) wife Erin with a red-eye to red-eye NYC trip at Christmas. Less than 12 hours on the ground, but we did everything: bagels, coffee, Grand Central, the Empire State Building, Statue of Liberty, Times Square, Rockefeller Center, Central Park and the 9/11 Memorial. It was chaotic, unforgettable and probably set the tone for how we do life now.

In managing Brand USA and VISIT FLORIDA (Vacation Guide) across the entire state, I apply a marketing/customer service approach with partners to drive revenue for the client and for Miles, while positively affecting destination awareness and visitation. An avid college sports fan, you can hear Irish swear quite a bit when discussing his alma mater, the University of Florida.

Favorite Travel Memory

I have favorite travel memories from everywhere I visited.

Nicole's past experience in destination and tourism makes her a great fit as our Media Planner. When she's not strategizing plans, she can be found at her local Pilates studio or with her husband and their cat, Poe.

Favorite Travel Memory

My favorite travel memory is visiting Paris with my family. I'll never forget walking through the underground catacombs and seeing the Eiffel Tower light up at night!

Michael works as a content manager on the hospitality team. When he's not capturing magic with words, you might find him searching San Diego for new coffee shops. Once he's caffeinated, Michael enjoys building his music collection, heading to the beach, watching reality TV and writing for his blog.

Favorite Travel Memory

I love a relaxing vacation, but meeting a dolphin in the Bahamas is definitely a standout moment.

Ally combines her appreciation of details and spreadsheets to ensure that partner materials are appropriately directed in their marketing campaigns. When she isn't tracking information in spreadsheets, she can be found spending time with family on their 5-acre farmstead caring for pigs, chickens and ducks, and tending the gardens or planning her next trip.

Favorite Travel Memory

I enjoy making a new core memory each time I travel, depending on who I travel with and where I am adventuring.

With nearly 20 years of experience building teams in the travel industry at both Tripadvisor and Sojern, Richard uses his skills and expertise to lead sales efforts for the DMO and Brand USA sales teams. When he's not selling, Richard enjoys traveling, wine, sports and music. Richard’s family lives in Boston, MA. 

Favorite Travel Memory

Our family trip to Aruba. We spent seven incredible days connecting as a family, and it was one of those trips you never want to end. Every aspect of Aruba completely blew me away. 

Debbie works with our client services team supporting DMOs and their teams across the country. She's the mom to three adult children and loves hiking, music, watching football and, of course, traveling.

Favorite Travel Memory

My favorite, outside of those with my family, would be in Brussels one December during their holiday markets. I spent every night in the square for hours just listening to music and watching the lights and people — it was magical!

Meet Felipe, a dynamic art director whose passions span horizons (literally). He crafts visual stories both professionally as a digital artist and through his photography side hustle. An explorer by nature, find him hiking Red Rocks and paddleboarding Bear Creek Lake on the weekends. Evenings? They're for unwinding with videogames, homemade food and a Gatorade.

Favorite Travel Memory

My favorite travel memory has to be backpacking through Europe for a couple of months. This was my biggest solo trip, where I got to go through Spain, Germany, Italy, Austria and Italy. I met so many people and ate so much good food, but most importantly learned how big the world can be outside of the U.S.

Carrie is a curiosity-fueled senior content director based in New York’s beautiful Hudson Valley. After hours, you’ll find her researching history projects, hoarding obscure hot sauces, attending film festivals and tennis tournaments, or dreaming up her next trip.

Favorite Travel Memory

I stayed at a small inn on a sheep farm in the Scottish highlands that sat at the convergence of two lochs. On the long road in was a cemetery that housed the grave of Rob Roy. The cozy scotch bar had just two seats. A quintessential Scottish experience.

Trisha is an account manager for the hospitality division at Miles, where she partners closely with clients to ensure their strategies are aligned to drive meaningful results. When she's not optimizing clients’ marketing strategies, you'll likely find her at the gym deadlifting far too much weight or spending time with her husband and two sons, Colt & Hudson.

Favorite Travel Memory

While on my first trip to Denver, I thought it would be a great idea to go take a drive through the Rockies. However, we got deeply lost in the middle of the mountains and with more snow than I even thought was possible. We ended up getting stuck in a ditch and a group of Jeeps (with no air in their tire mind you) had to rescue us. Luckily, we lived to tell the tale.

Jamie is a results-driven, Chicago-born metalhead turned Minneapolis transplant. She guides complex digital projects with a fusion of creativity, technical prowess and strategic insight. Outside launching disruptive products, she finds solace in novel rereads and considers documentaries, happy hours and crocheting her essential self-care routine.

Favorite Travel Memory

Getting booted off a Southwest flight for a "hilarious" middle-seat-saving plan. Bachelorette bash turned into a middle-seat fiasco, all thanks to my loud friend faking a cold. I even thought we were getting an upgrade. Lesson learned: no upgrades on Southwest!

Angela is a content manager on the hospitality team who leverages SEO and storytelling to build narratives that resonate, inspire and drive results for clients. Outside of work, she is a foodie who loves exploring new restaurants, getting lost in a good book, puppy yoga and all things event planning.

Favorite Travel Memory

Staying in a hotel right next to the Eiffel Tower and getting to see it every time I stepped outside!

Neal has worked his way up from designing websites for convention centers named after fried-chicken chains to leading a team of production companies, creative directors, art directors, graphic designers and copywriters to develop brands for some of the most iconic destinations worldwide.

Favorite Travel Memory

As a U.S. citizen, going over the border to Canada or Mexico isn't really an international trip. So, I chalked AlUla up as my first international trip. It was a fantastic experience even though we worked 19-plus hour days to document some of the first tourism opportunities in Saudi Arabia. Let's say I've learned to travel with a few snacks now due to that trip.

Andy is part of the destination partnership development team and helps client partners in Savannah, St. Pete/Clearwater, Sarasota, Naples and Miami with success. He loves his wife, his kids, the beach, sports and funny stuff.

Customer service is key for Cynthia, and her publication experience helps her effectively manage all things advertising. She is a travel enthusiast; she and her husband are always dreaming up their next family adventure. So far, she has seen waterfalls in Hawaii, taken strolls down route 66 in Oklahoma, snowboarded in New Hampshire and laid on a beach in Punta Cana, and she hopes to visit Japan someday!

Favorite Travel Memory

Spending time on the beach with my family every summer, especially if it's a new beach we get to experience.

Beth is an account supervisor with a strong attention to detail and an extensive background in client services. Beth is a competitive Ironman triathlete, a soccer enthusiast and dog mom to two Siberian huskies, Odin and Ragnar. Off the clock, she can likely be found training for her next athletic endeavor.

Favorite Travel Memory

My favorite travel memories are from my childhood. My family vacationed at Black Butte Ranch Resort in Oregon every summer for as long as I can remember. It’s where I learned how to ride a bike and get lost in adventure with my siblings. Every time I smell a pine tree, those memories come flooding back.

Jeff has been in our IT department for nearly 30 years. When he's not putting out fires or searching for the next useful tools, he can be found running and biking around town or paddleboarding in the mangroves.

Favorite Travel Memory

After a day of hiking in Custer State Park in South Dakota, we rushed out to Wildlife Loop Road in hopes of seeing some bison before sunset. We were not disappointed! A million bison crossed the road right in front of our van.

I've been fortunate to work with some great people over the last 20 years in hospitality marketing. The relationships I've built with these people are my greatest success stories. The results I've delivered along the way would not have been possible without the teams of experts I've worked with.

Favorite Travel Memory

Taking my first flight to Sanibel Island, FL with my grandmother.