Teaming Up for Success

Kelby is a producer in Odyssey Studios, where she pulls all the pieces together for the next big photo or video shoot and brings creative visions to life. When not at her desk, she's likely in search of a great cup of coffee, delicious street snacks or a salty-spicy margarita. You may also find her paddle boarding, visiting a museum or exploring a neighborhood.

Favorite Travel Memory

Fresh coconuts and no internet on a remote island in Belize.

Craig leads the web developers on the client web support team. With 15-plus years of experience in web development and 9-plus years at Miles, he takes coding challenges head on. You'll always find him traveling with his family, whether it's a staycation in Colorado or visiting extended family.

Having grown up all over the world as the child of a resort general manager, Ursula has been in hospitality her entire life, including 30 years in resort marketing before starting the hospitality division at Miles. She was recently named to the HSMAI Top 25 Most Extraordinary Minds in Sales and Marketing.

Favorite Travel Memory

Seeing the world by living in and traveling to more than 60 countries while learning and experiencing a variety of cultures through the people I met and lived near.

In managing Brand USA and VISIT FLORIDA (Vacation Guide) across the entire state, I apply a marketing/customer service approach with partners to drive revenue for the client and for Miles, while positively affecting destination awareness and visitation. An avid college sports fan, you can hear Irish swear quite a bit when discussing his alma mater, the University of Florida.

Favorite Travel Memory

I have favorite travel memories from everywhere I visited.

Kim is a creative director with 25-plus years of experience. She is known for both her conceptual storytelling, exceeding client requests and leading creative teams to deliver award-winning results. She is a boy mom of three, wife and huge outdoor enthusiast.

Favorite Travel Memory

Oh so many! Sea-kayaking the Kenai Fjords of Alaska, hiking the Atlas Mountains in Morocco or Mount Assiniboine in British Columbia. But hands down: traveling to Kazakhstan and Guatemala to adopt our sons.

Mitch is part of both the Brand USA and Wyoming teams and thrives on helping his partners inspire visitors to explore these fantastic destinations. He enjoys anything outdoors — he was a raft guide in Arizona, a ski bum in Oregon and worked in Denali National Park before going to the DMO world.

Favorite Travel Memory

Anything with my family, National Parks, ballparks or active outdoor trips definitely rise to the top. The awesome thing about travel is the next trip just adds to the story.

As Miles' in-house attorney, Roxanne oversees all things legal across the Miles family of companies. When she’s not wading through contracts or deciphering regulations, you can find her outdoors, playing sports, traveling and spending time with family and friends on the water.

Favorite Travel Memory

Taking my parents on a trip of a lifetime to New Zealand with a brief stopover in Tahiti. My parents made travel a priority growing up and always encouraged my sister and me to explore the world. Spending that time together, seeing new places as a family, was a gift for all of us.

As an associate media planner, Katie geeks out on creating the perfect plan to bring a campaign to life. In her off time, you'll find Katie outdoors exploring new places, hunting down her new favorite antique piece, or spending time with her family and three dogs, Jax, Finn and Marlow.

Vivian brings the creative vision for videos of all kinds to life as part of the Odyssey Studio team. Outside of tinkering with video plans, you can usually find her fussing with her plant collection and spending time with her husband and two pet rabbits, Dallas and Charlie.

Favorite Travel Memory

I dropped my phone at Natural Bridge in Bryce Canyon. As it slid away on the snow like a mini toboggan, so too did my hopes of recovering the photos from my mother-daughter trip. But then help arrived: A very kind park ranger had just completed rappel training. Phone saved. New favorite memory made.

Chris is a designer whose work spans multiple clients and teams. He creates for print, web, html5 and logos, among many other things. When he's not head-down focused on design, you'll find him with his pug Mabel, in the kitchen, playing his bass or out frolicking in nature.

Favorite Travel Memory

I was in Norway for a celebration of my grandfather — his sculpture of Lincoln in Oslo stands as the only one by an artist other than Gustav Vigeland in Frogner Park. My best memory was a midnight row across one of the widest points of the widest fjord in Norway, the Geirangerfjord. Sunlight bathed the mountain peaks as we tried to outrace a gigantic oil tanker. We lived.

Carrie is a curiosity-fueled content director based in New York’s beautiful Hudson Valley. After hours, you’ll find her researching history projects, hoarding obscure hot sauces, attending film festivals and tennis tournaments, or dreaming up her next trip.

Favorite Travel Memory

I stayed at a small inn on a sheep farm in the Scottish highlands that sat at the convergence of two lochs. On the long road in was a cemetery that housed the grave of Rob Roy. The cozy scotch bar had just two seats. A quintessential Scottish experience.

Cynthia works with the sales operations team as an advertising and data manager on the Fairfax, Louisiana, Memphis, Nebraska, New Orleans and VISIT FLORIDA accounts. When not socializing with her family and friends, she is most likely traveling on a transatlantic or Caribbean cruise.

Randi is the Chief Operating Officer and works alongside the senior leadership team on developing and implementing strategic organizational goals to steer the company’s future in a positive direction. When she's not in the office, she spends most of her time cheering on her daughter out on a soccer field somewhere around the country.

Lizette handles much of the onboarding, system troubleshooting and marketing for Odyssey Studios. When she's not powering away at a spreadsheet, she's finding new places in Dallas to beat the heat and attempting to take her cat on a hike.

Favorite Travel Memory

There are so many travel memories that I indulge in frequently, but by far my favorite to date has been exploring the depths of Japan and finding myself in the challenges faced with true culture shock.

Emilie was a founding member of Miles' first video team, producing content for VISIT FLORIDA. Hundreds of videos and thousands of miles later, she's since dreamed up videos for many more destinations, including San Francisco, Louisiana and Maryland. She's never bored and can be found enjoying life at home with her husband and daughter in Maine.

Favorite Travel Memory

I was a 16-year-old on spring break in Giverny, France — and like most, completely directionless. College was in my future, but then what? While filling up at least two rolls of film capturing their famous garden in its spring splendor, it dawned on me: Wouldn't this be a glorious life? Eight years later the opportunity came calling and the rest is history.

Dana’s work combines creative and data-driven thinking to implement well-rounded media plans for our clients. When she's not cooking up the next best campaign strategy, you'll likely find her enjoying all that her hometown of Denver has to offer with her husband and two dogs, Kermit and Cookie.

Meet Erin, a digital product manager who balances work and play and brings a lively and personable touch to everything she does. Erin takes pilates classes, tries new air-fryer recipes, explores her new city of Austin and travels to spend time with family and friends. When not on the move, you can count on her to enjoy a glass of wine and good TV drama at the end of the day.

A Georgia native who called Maryland, South Dakota, Utah and Colorado home before settling in Kentucky, Kelly conducts a symphony of technology and creativity, fusing innovation with stewardship and sustainability. Alongside her partner Greg, two pups and grown kids, her passions include voyages to new destinations, culinary creation, gardening and live concerts.

Favorite Travel Memory

Bali's vivid hues and beaming faces welcomed us, emanating happiness and forging instant connections. My children, away from electronics, reveled in local culture, embracing community and togetherness. Beneath banana trees, our guide plucked some for us. This spontaneous act epitomized the trip — authentic, unscripted and full of simple joys.

Using his operational, account and technology expertise, David leads the information technology team. Since 2016, he has been traveling the U.S. as a digital nomad with his wife, a travel nurse, and a rescue dog named Dallas in an RV. Their quest is to visit all 63 national parks.

Favorite Travel Memory

One of my favorite memories is hiking to the top of Half Dome in Yosemite National Park and looking over the edge to the Yosemite Valley.

Based in Tallahassee, Florida, Keely is a content manager on the Brand USA team. Besides writing and editing web content to showcase U.S. destinations, Keely loves collecting vinyl, singing opera and hanging out with her hairless cat, Cowboy.

Favorite Travel Memory

Spending a month studying opera (and eating plenty of pasta) in the tiny Italian town of Mercatello Sul Metauro.

Julie is part of the Brand USA team and helps partners from Kentucky to Maine strategize and market themselves internationally. Outside of work, she loves to be on, near or in the water with her husband, whether it’s at the beach, lake, or river and of course, she’s always planning another trip.

Favorite Travel Memory

We recently went to South Africa, and one perfect evening, while on a safari game drive, we followed brother and sister lion cubs playing “hide and stalk” as they trotted along after mom for about 30 minutes. It was a magical moment.

Joy creates and optimizes content for our clients, bringing a strategic approach shaped by her background in research and editorial strategy. Outside of work, you’ll find her learning a new line dance, suffering up a mountain on whatever gear the season calls for or soaking in a hot spring. 

Favorite Travel Memory

When a winter transportation strike in Paris forced us to explore on foot, we experienced the city’s character in an intimate way. Plus, it came with a hearty supply of streetside roasted chestnuts.

A Denver-based account director who has been at Miles since 2019, Ben thrives at solving complex problems and has a knack for providing practical solutions while maintaining an upbeat attitude. He fills his spare time fly fishing, skiing, going to concerts and spending time with his fiancé and two Australian shepherds, Bindi and Woodford.

Favorite Travel Memory

As an avid fly fisherman, trips to the backwaters of Florida, winding rivers of Montana or camping trips to freestone rivers in Colorado are always top of mind.

Mary is a content manager who works with destinations all across the country, from northern California to the Midwest. Off the clock, you can find her at the gym or in a yoga class, reading the next book on her TBR list or listening to live local music at her favorite watering hole.

Favorite Travel Memory

During a trip with my boyfriend to Laguna Beach, we went on a whale-watching tour. While we didn't come across any whales, we did find ourselves amid a mega-pod of dolphins. We were literally surrounded by thousands of dolphins for over an hour. Something I'll never forget!

Ant is part of the digital products team as a UX/UI designer. Ant is not just about pixels and interfaces — he's all about crafting seamless and delightful experiences for our clients. When not perfecting user journeys, he can be found all over Florida skateboarding, taking and developing photos, as well as tinkering on cars and motorcycles.

Favorite Travel Memory

Taking the train from the airport into Tokyo, I thought I could manage without using my phone for navigation. When the train headed north instead of toward Tokyo, I eventually gave into temptation. I discovered the train would eventually turn back toward Tokyo, which taught me that I can navigate without technology if a country is as organized as Japan.

Debbie works with our client services team supporting DMOs and their teams across the country. She's the mom to three adult children and loves hiking, music, watching football and, of course, traveling.

Favorite Travel Memory

My favorite, outside of those with my family, would be in Brussels one December during their holiday markets. I spent every night in the square for hours just listening to music and watching the lights and people — it was magical!

A serial entrepreneur, Ryan joined Miles in 2018 following the acquisition of his studio, Odyssey. With more than 20 years of digital, experiential and content-marketing experience, he oversees a portfolio of client accounts, as well as our creative and studio functions. He is an author and nationally recognized public speaker on tourism, strategy, consumer behavior, destination marketing and digital advertising.

Favorite Travel Memory

Climbing 4,000 feet into the clouds at Huayna Picchu, Peru.

Mitch has been a developer at Miles since 2008, coding and executing responsive emails in HTML/CSS for destination and hospitality clients. When Mitch isn’t building emails, he is spending time with his family.

Favorite Travel Memory

My favorite travel memory was being a nomad in New Zealand for almost 2 months.