Teaming Up for Success

A journalist by trade, Steven traded the newsroom for a much more enjoyable assignment as a food writer and travel editor. (Yeah, he gets paid to eat.) As a senior content director, Steven now cooks up effective, innovative and integrated content strategies for a host of destination clients, including Puerto Rico, Louisiana, New Orleans and Fairfax County, Virginia.

Favorite Travel Memory

There are so many! But gathering for a multi-country family reunion at a five-star farm-restaurant high atop the mountains in Slovenia is way up there. The food. The views. The connections. The memories. Priceless!

Demetria is part of our Brand USA team and works with our partners in California, Nevada and Hawai'i. Her passion outside of work is music theater, where you'll often find her singing in a local play. Visiting family and spending time with the little people in her life are at the top of her list.

Favorite Travel Memory

I follow my heart … and it usually leads me to the airport.

Cynthia works with the sales operations team as an advertising and data manager on the Fairfax, Louisiana, Memphis, Nebraska, New Orleans and VISIT FLORIDA accounts. When not socializing with her family and friends, she is most likely traveling on a transatlantic or Caribbean cruise.

Henry is part of the destination optimization team and helps organize and implement the education side of the programs, including leading seminars and hosting office hours. In Henry's spare time, you can find him exploring new places by land or by sea with wife and two pups.

Favorite Travel Memory

Easily the opportunity to drive up and down and across the state of Wyoming to host seminars and help promote those destinations with organic digital marketing.

Donna is a native of sunny Florida who channels her passion for design into vibrant creations influenced by her travels. With a keen eye for detail, she crafts unique visuals while finding joy in moments spent listening to music, reading, or playing with her beloved cat Maisie.

Favorite Travel Memory

Hiking on a glacier in Iceland, or spending a month exploring Colorado with my best friend!

With a decade of marketing and project management experience, Jesi is a key member of the digital product team. Outside of work, she enjoys reading, exploring the latest foodie spots and going on adventures with her wife and son.

Favorite Travel Memory

When I was 14, my family traveled to Italy and we met my brother's "Italian family" from his exchange year. One evening, despite the language barrier, his Italian sister and I danced ballet together on the roof of our villa under the stars, sharing the universal language of dance.

Nicole's past experience in destination and tourism makes her a great fit as our Associate Media Planner. When she's not strategizing plans, she can be found at her local Pilates studio or with her husband and their cat, Poe.

Favorite Travel Memory

My favorite travel memory is visiting Paris with my family. I'll never forget walking through the underground catacombs and seeing the Eiffel Tower light up at night!

As part of the digital product team, Amy combines her eye for detail with technical knowhow to produce stunning websites. When she’s not wrangling pixels into place, she enjoys reading, dabbling in fiber arts and spending time with her husband and two children.

Favorite Travel Memory

Hiking in Haleakala National Park on Maui is not something I will soon forget. The scenery — including a bamboo forest — was amazing and the hike ended at a huge waterfall, Waimoku Falls. It felt like a completely different world.

Luke is an account coordinator and works mainly with St. Pete/Clearwater. His attention to detail and ability to multitask helps the team deliver exceptional value to each client. Outside of work, he can be found throwing the ball for his dog Fisher, cooking spicy food or biking with his wife.

Favorite Travel Memory

A favorite travel memory is getting to travel to Germany with my dad in 2014. We were able to travel by train and visit Munich, Stuttgart, Berlin, Frankfurt and many other small towns. The highlight of the trip was getting to go to a football (soccer) match and experience the amazing atmosphere.

Katie is a graphic designer on our creative team who works on creating visitor guides as well as other design projects that come our way. Outside of work, she enjoys spending time outdoors exploring a number of hiking trails across the state of Arkansas, as well as tapping into her creative side through painting, drawing and calligraphy. 

Favorite Travel Memory

Most recently, I had the opportunity to visit Taos, New Mexico where I went skiing for the first time. When I wasn't on the slopes (trying not to wipe out) I explored a number of art galleries in the town and got to see some extraordinary pieces created by locals.

David is responsible for the systems and process used to create and host our digital products. When not deep in the digital realm, he spends time with his wife and two kids (whenever they are home from college!). He combines baseball and travel as much as possible — if he's in your city and there is baseball game happening, you'll definitely find him at the park!

Favorite Travel Memory

Walking through EPCOT at closing time — an almost empty park with just our family but still all lit up for Christmas. Magical!

Amanda is part of the email marketing team and manages programs for more than 20 different clients, including program analysis, email builds and deployment, scheduling and process development. When she is not submersed in the email marketing world, she is usually shuttling her two daughters to their many activities.

Favorite Travel Memory

My daughters played in snow for the first time on a trip to Iowa to visit family. Less than an hour after our plane landed, snow flurries began. After a quick run to Target to find boots, gloves and other snow apparel, there was 2 inches on the ground. We built snowmen and sledded in my brothers yard. My youngest is still talking about how much fun she had that day.

Layne brings storytelling to data, translating media performance and insights into strategies that move client goals forward. Outside of work, she’s exploring the Adirondack Mountains, traveling to visit friends and family and relaxing at home with her cat, Minna.

With 8-plus years of DMO marketing experience, Andrew is committed to providing value to clients and their stakeholders. When not working, he enjoys spending time with his wife, son and pup. In the fall, he is a disciple of the three Fs — family, friends and football.

Favorite Travel Memory

Being in the travel industry, work has taken me places I've never thought I'd visit. However, there's nothing like traveling with your loved ones — the memories created and cultures uncovered together seem that much more special, and there isn't a better travel memory I've had better than spending a week in Jamaica after my wedding in 2019.

Taylor is part of our hospitality team, leveraging data-driven insights and automation to craft impactful campaigns. When she’s not optimizing email flows and customer journeys, you can find her exploring the outdoors or chasing after her 1-year-old son, Cash.

Favorite Travel Memory

Watching the sunset over the Tuscan countryside.

Fabio takes pride in creating functional and efficient designs that make a statement. Beyond work, he's an avid adventurer, embracing the great outdoors and seeking new horizons, where creativity knows no bounds.

Favorite Travel Memory

Snorkeling in the most beautiful coral reefs in Caleta Buena, Cuba.

Jeff leads brand strategy initiatives for multiple Miles teams working with new and existing destination clients. His purview is the coherence, clarity and effectiveness of client messaging across all media and in-market consumer touch points. He is also often tapped for his persuasive and evocative copywriting style.

Favorite Travel Memory

Dinner at the flat of a friendly carpet vendor and his family from the Grand Bazaar in Istanbul.

Lauren is a passionate, collaborative and creative marketing leader with 20-plus years of experience developing and executing strategic, integrated marketing communications programs. When she's not strategizing with clients and her amazing team, you will find her traveling, biking and enjoying time with her family.

Favorite Travel Memory

I have favorite travel memories from each and every trip so it's really difficult to choose just one. My first vacation memory in Bermuda as a five-year-old is very special to me, and it launched my passion for travel.

With a background in reality TV production, Christie brings her storytelling skills and logistical know-how to the Odyssey Studios team, helping craft immersive experiences that whisk audiences away to distant places. She has traveled the globe working on some of your favorite reality shows. Now based in Los Angeles, she is passionate about baking, snowboarding and diving into true crime podcasts.

Favorite Travel Memory

Spending over a month in South Africa while filming a season of Naked & Afraid. We saw giraffes, hippos, elephants, crocodiles and much more.

Carrie is a curiosity-fueled content director based in New York’s beautiful Hudson Valley. After hours, you’ll find her researching history projects, hoarding obscure hot sauces, attending film festivals and tennis tournaments, or dreaming up her next trip.

Favorite Travel Memory

I stayed at a small inn on a sheep farm in the Scottish highlands that sat at the convergence of two lochs. On the long road in was a cemetery that housed the grave of Rob Roy. The cozy scotch bar had just two seats. A quintessential Scottish experience.

I've been fortunate to work with some great people over the last 20 years in hospitality marketing. The relationships I've built with these people are my greatest success stories. The results I've delivered along the way would not have been possible without the teams of experts I've worked with.

Favorite Travel Memory

Taking my first flight to Sanibel Island, FL with my grandmother.

Elena is an art director whose love for visual storytelling has taken her from Nashville to Chicago to Hawai'i, and she now calls Colorado home. In her free time, she enjoys landscape painting, fly fishing, crafting, camping and hiking with her dogs.

Favorite Travel Memory

My favorite travel memory is eating my way through Italy: pizza in Naples, seafood in Venice, bistecca alla fiorentina in Florence and so much pasta in Rome, to name a few.

Gray masterfully combines inventive thought and technical adeptness for top-notch global travel-marketing strategies. Exceptional at interpreting technology and data, distilling complex ideas and managing reporting platforms, he elevates clients' competitiveness by enabling keen customer-behavior insights.

Jonathan is part of the strategy and insights team and specializes in website analytics. When he's not setting up data pipelines, you will likely find him enjoying the outdoors by a hiking trail or paddleboarding.

Favorite Travel Memory

My favorite travel memory is visiting Barcelona with my wife. Our highlights were visiting La Sagrada Familia and watching the show at the Magic Fountain of Montjuïc.

Customer service is key for Cynthia, and her publication experience helps her effectively manage all things advertising. She is a travel enthusiast; she and her husband are always dreaming up their next family adventure. So far, she has seen waterfalls in Hawaii, taken strolls down route 66 in Oklahoma, snowboarded in New Hampshire and laid on a beach in Punta Cana, and she hopes to visit Japan someday!

Favorite Travel Memory

Spending time on the beach with my family every summer, especially if it's a new beach we get to experience.

Kayla combines creative and strategic thinking to build thoughtful, effective media campaigns. When she’s not working on the next strategy, you’ll usually find her traveling or planning her next trip. She’s drawn to culture, nature, incredible food, vibrant cities and new adventures. Each experience continues to shape her perspective and fuels a genuine passion for helping others discover the world.

Favorite Travel Memory

My trip to New Zealand is one of my favorite travel memories. It was the perfect mix of adventure and relaxation, with experiences like bungee swinging, zorbing, ATV rides, paragliding, walking along the top of a skyscraper, wine tours and time to unwind at spas.

Beginning as an editorial assistant in 1999, David now oversees all aspects of services at Miles, from strategic planning to revenue. When not in the office or on the road, he enjoys spending quality time with his wife and kids, sweating in Bikram yoga and dreaming of a better golf game.

As part of the hospitality division, Haylea's days consist of optimizing and managing online profiles such as Google, TripAdvisor, Yelp, Bing, Yext and local CVBs. When not updating profiles, you can find her outdoors hiking, biking, reading, playing pickleball or scoping out new things to do.

Favorite Travel Memory

Traveling with my best friend is a favorite memory. Keeping in touch as adults is tough, and getting together one-on-one for a girls trip is a rarity I will always cherish.