Teaming Up for Success

Eve uses her previous public relations experience at top-ranking theme parks to craft innovative, engaging and meaningful content as a content coordinator at Miles. In her free time, if she's not at a Tampa Bay Lightning game, you can find Eve on the beach, sitting poolside or relaxing on a boat in the middle of the bay.

Favorite Travel Memory

A spontaneous weekend getaway to Anchorage turned into the Alaskan adventure of a lifetime, complete with reindeer sausage, bear spotting and an intense uphill drive in a Chevy Malibu through the tiniest mountain towns!

Tenzin is part of our Colorado content team as a content coordinator. When she's not ferociously typing away on written content, you can find her making a mess in the kitchen trying out new recipes or reading a good romance book, with her YouTube fireplace playing in the background.

Favorite Travel Memory

Out of the few countries I’ve traveled to so far, Ireland has stolen my heart as my number one travel memory. Everything about it was amazing – the lively culture, hearty meals, friendly community and stunning views. It holds so much history, and I will never forget how it made me feel.

Colombia-born and raised, Pablo’s journey transitioned from fine art to design, driven by its transformative potential, unifying influence and guiding essence. On the Brand USA team, he applies these convictions to multiplatform products that spotlight the U.S. worldwide. Outside work, he is either hiking trails or chasing winter on a snowboard along with his wife and son.

Favorite Travel Memory

A trip to Glacier National Park in Montana during early spring became my catalyst for embracing outdoor adventures and cold weather as a lifestyle. The sight of melting snowcaps nourishing swift-flowing rivers and the reawakening wildlife left a lasting impression of our interdependence on this planet.

Dylan is part of the Kentucky team. He works with cooperative partners and internal teams to make sure things go off without a hitch. When he is not working, you will find him outside with his wife, his Springer Spaniels, Maya and Theo, and his bearded dragon. 

Favorite Travel Memory

Riding camels in the Sahara.

Demetria is part of our Brand USA team and works with our partners in California, Nevada and Hawai'i. Her passion outside of work is music theater, where you'll often find her singing in a local play. Visiting family and spending time with the little people in her life are at the top of her list.

Favorite Travel Memory

I follow my heart … and it usually leads me to the airport.

As a content manager in the hospitality division, Courtney's mind is always whirring with catch phrases, social captions and SEO keywords. If you can't find her, she's likely adding to her vocabulary with her nose in a book, chasing a ball around a soccer field or embarking on a high-altitude adventure in the Montana mountains.

Juan serves as an account director, supporting clients to ensure their marketing strategies resonate with travelers from all backgrounds. Personally, he thrives on learning about different cultures, meeting new people and exploring the world. An avid traveler, foodie and dog lover, in his free time he's likely exploring parks, hiking or embarking on a new adventure.

Favorite Travel Memory

One of my favorite travel memories is the time I spent two weeks in Barcelona, Spain, with my best friend. We stayed in the Catalan region, where they speak a different dialect of Spanish. Our local host showed us around the city, and we also met some other Americans who were visiting. They ended up joining us throughout the entire trip, and we made some amazing memories together.

Eddie is a Drupal developer for the client web support team. When he's not busy throwing together new websites or solving technical issues, he's a fan of animation, movies and TV. He's also got a passion for 3D printing and gaming. While he has resided in St. Louis for the past 10 years, he's originally from Robinson, Illinois, home of the Heath candy bar.

Favorite Travel Memory

Driving from St. Louis to Georgia just so he could have his "Clark Griswold" moment.

Najauna plays a central role at Miles, developing targeted, experiential marketing strategies that resonate with the right audiences for significant impact. She leads initiatives focused on learning and development, strategic partnerships and community engagement, cultivating a welcoming and collaborative internal culture. This approach enables her team to deeply understand our clients’ needs, enhancing our ability to craft compelling storytelling and achieve their goals. Outside of work, Najauna enjoys dancing and laughing in her kitchen, pretending to host a cooking show for her husband, kids and dog. #ApplausePlease

Favorite Travel Memory

On the walk to try paella for the first time in Barcelona, we experienced a music light show, a food-truck festival, and a street art and dance show. I was so immersed in the happenings that I stopped to dance, drink, take tons of photos and ALMOST forgot how hungry I was. The first bite of paella and the restaurant's hospitality made every bit of the trek worth it.

Enriqueta is a dedicated project manager who works on a variety of projects from visitor guides to websites. In her free time, you can find her crafting, watching movies or playing with her dalmatian Ollie.

Favorite Travel Memory

Having my first white Christmas in Knoxville in 2020: I made snow angels, threw snowballs, ate white snow and sledded down a hill!

Kathy has over a decade's worth of experience in email marketing—driving engagement, optimizing campaign performance and increasing ROI through strategic automation and segmentation. When she is not working, her family of five enjoys fishing, boating, traveling and being outdoors. 

Favorite Travel Memory

My favorite travel memory was horseback riding in Aruba on the beach and through the landscaping! Beautiful and inspiring scenes. 

Mary is a content manager who works with destinations all across the country, from northern California to the Midwest. Off the clock, you can find her at the gym or in a yoga class, reading the next book on her TBR list or listening to live local music at her favorite watering hole.

Favorite Travel Memory

During a trip with my boyfriend to Laguna Beach, we went on a whale-watching tour. While we didn't come across any whales, we did find ourselves amid a mega-pod of dolphins. We were literally surrounded by thousands of dolphins for over an hour. Something I'll never forget!

For 20 years, Justin has been a digital innovator, steering global tech teams to amplify brand impact. His unyielding curiosity pushes him to explore and challenge digital conventions. When not in tech mode, he's likely golfing, always pursuing the perfect round with family. At home, he humorously eases his great danes' fears of the commonplace.

As part of the hospitality division, Haylea's days consist of optimizing and managing online profiles such as Google, TripAdvisor, Yelp, Bing, Yext and local CVBs. When not updating profiles, you can find her outdoors hiking, biking, reading, playing pickleball or scoping out new things to do.

Favorite Travel Memory

Traveling with my best friend is a favorite memory. Keeping in touch as adults is tough, and getting together one-on-one for a girls trip is a rarity I will always cherish.

I am part of the Kentucky account team and I assist with project management, ensuring the client’s needs are met and communicated effectively. When I'm not working and immersing myself in all things Kentucky, I'm probably crocheting and preparing for an upcoming market day. Besides that, I love being outside with my pets, tending to my plants and baking delicious treats for friends/family.

Favorite Travel Memory

Traveling to St. John (USVI) and living like a local for a whole month on the island.

As part of the digital product team, Amy combines her eye for detail with technical knowhow to produce stunning websites. When she’s not wrangling pixels into place, she enjoys reading, dabbling in fiber arts and spending time with her husband and two children.

Favorite Travel Memory

Hiking in Haleakala National Park on Maui is not something I will soon forget. The scenery — including a bamboo forest — was amazing and the hike ended at a huge waterfall, Waimoku Falls. It felt like a completely different world.

Amanda is part of the email marketing team and manages programs for more than 20 different clients, including program analysis, email builds and deployment, scheduling and process development. When she is not submersed in the email marketing world, she is usually shuttling her two daughters to their many activities.

Favorite Travel Memory

My daughters played in snow for the first time on a trip to Iowa to visit family. Less than an hour after our plane landed, snow flurries began. After a quick run to Target to find boots, gloves and other snow apparel, there was 2 inches on the ground. We built snowmen and sledded in my brothers yard. My youngest is still talking about how much fun she had that day.

Carrie ensures that clients' big-picture visions are defined and delivered, building collaborative client relationships, as well as working with the Miles team to concept and produce innovative marketing solutions. Outside of Miles, Carrie keeps up with her two little boys, Mac and Jay, on the ski slopes or hiking trails in Winter Park and planning her next vacation.

Favorite Travel Memory

Every summer my family visited a small beach town in southwest Michigan near my grandparents' house. Now I cherish the opportunity to reunite with my siblings there year after year and see my kids enjoy the same experience.

Amy is the senior account director that leads our Brand USA team. When she is not exploring new ways to reach international travelers, investigating opportunities to better organize our data or meeting with clients, she can be found walking mountain trails, listening to a new podcast or running through life with her young (and energetic) son.

Favorite Travel Memory

My husband and I visited Switzerland for the holidays a few years ago. We were having dinner at a lodge in a small ski village on Christmas night and starting talking to the couple sitting next to us. We discovered they lived only 45 minutes away from us in Florida (small world!) and ended up enjoying delicious glögg with them at a secret bar they introduced us to.

Mel creates high-performing web-content strategies and award-winning, brand-building creative work for interactive campaigns. She has a passion for inclusive content and sustainability. When she’s not crafting or optimizing content, she’s taking care of rescue rabbits, enjoying nature or exploring new places.

Favorite Travel Memory

Watching animals gather around a watering hole while on safari in Botswana.

Working directly for both president and CEO David Burgess and chairman Roger Miles, we all know it’s Lisa Hill who really runs things around here. When she's not keeping upper management in line, Lisa enjoys spending time with her family, shopping and, now that she (finally!) has her passport, traveling the world.

Favorite Travel Memory

Seeing the Eiffel Tower all lit up at night!

With a passion for creating efficient workflows, Wenjie ensures that every project she touches runs smoothly and effectively. Outside of work, she’s an avid traveler who loves exploring new places, casting a line while fishing and tending to her garden, which gives her a sense of accomplishment. Wenjie brings enthusiasm, precision and a love for the outdoors to her role, making her a valued member of the team.

Favorite Travel Memory

One of my favorite travel memories is experiencing the breathtaking beauty of a wildlife safari on New Zealand’s West Coast. We traveled to Muriwai Beach to witness thousands of gannets gathering at sunset. The scene was unforgettable. In that moment, it felt as if the world had opened up—nothing else mattered.

Delaney designs eye-catching creative for social media, display ads and websites. Her specialization is print, and she has lead creative efforts to producing several guides during her time with Miles. She values creativity, communication and integrity when executing projects.

Favorite Travel Memory

In 2017, my mom and I traveled to northern Spain to walk a portion of the Camino de Santiago. We started our trek in León and ended in Santiago de Compostela, walking a total of 315 km over 14 days. Along the way, we met people from all over the world and indulged in the freshest of meals.

As a former CVB marketing director with nearly 30 years in the tourism industry (including work at Yellowstone National Park and a cruise ship), Carly’s passion for travel marketing has inspired successful campaigns for Miles' partners for more than 15 years. In between travels, Carly can be found exploring her home in the New River Gorge of West Virginia.

Favorite Travel Memory

I took a train to Jungfraujoch - Top of Europe — Europe's highest railway station, which is located at 11,333 feet in the Swiss Alps. The panoramic views of the snow-capped mountains and glaciers was breathtaking!

As a media planner at Miles, Jada creates, optimizes and analyzes campaigns for Savannah, Tybee Island, Memphis and others, using data-driven strategies to inspire travel and drive measurable results. In her time off, she enjoys hiking, shopping, trying out new recipes and playing with her dogs, Crew and Kai.

Favorite Travel Memory

My favorite travel memory is exploring Italy; visiting Rome, Siena, Florence, Cinque Terre, Tuscany and Milan. Experiencing the rich culture and vibrant way of life there was truly inspiring and made me excited to see more of the world.

Based in Denver, Joe brings nearly a decade of agency account management experience in marketing and advertising. In his role, he serves as a key account and strategic lead on clients like Bermuda, West Virginia and Niagara Falls USA. Outside of work, Joe enjoys hiking, exploring Denver’s food scene and staying up-to-date on pop culture.

Favorite Travel Memory

Hiking with my husband through all five picturesque villages of Cinque Terre along the Italian Riviera coastline - stopping in each village for fresh seafood, pasta or gelato and taking in the views and local culture.

As one of Miles's art directors, Amanda is passionate about bringing brands to life through effective and engaging creative. Outside of moving pixels around and meeting with clients, she also loves visiting new places, going out to eat at unique restaurants and hoop dancing down St. Charles in Mardi Gras parades.

Favorite Travel Memory

On the northern coast of Washington, the beach was unlike any other place I've been. A massive rocky formation slowly appeared before my eyes as I strolled the beach through the thickest fog I've ever experienced. It was like walking on an alien planet.

Jason heads our partner-participation sales team and is known to develop strategic-monetization programs that deliver results. During his 24 years at Miles, he honed his problem-solving skills with roles in production, sales and product development. You’ll also find him leading Scouts, exploring our national parks or venturing off to exotic locales.

Favorite Travel Memory

A companion said we must "enjoy the journey" several hours before we were notified to evacuate back to the U.S. as the pandemic began. Three years later, in South Korea, I was telling Scouts to "enjoy the journey" two days before our being evacuated due to an impending typhoon. My greatest travel memories have come from learning to enjoy the journey.