Teaming Up for Success

A native New Mexican with a stereotypical love of green chile, Haley finally crossed the border for good into Colorado to make it her home. She has found a passion for business and billing, despite her background in biology. When she’s not sifting through vendor invoices, she can be found coaching dance for the local high school, hiking and mountain biking.

Favorite Travel Memory

My absolute favorite memory is going to Ireland for my birthday in 2019 right before the last season of "Game of Thrones" came out. We went to filming sites for Winterfell and met a couple of the dire wolves used for the show.

As head of research and insights, Chris is also our "head of curiosity" for understanding major trends, opportunities and challenges in travel and tourism. When not involved in research, education or other projects at Miles, Chris is an avid traveler — always off to far-flung destinations with his friends, daughters and other family.

Favorite Travel Memory

Those special moments while traveling when you round a corner or top a hill and see a special, completely different view of the world. Unique sights, sounds, smells and feel. You are in a completely new moment in a completely new place. I’ve been lucky enough to have many of these from AlUla to Zanzibar and the Amazon to Tokyo.

Juan serves as an account director, supporting clients to ensure their marketing strategies resonate with travelers from all backgrounds. Personally, he thrives on learning about different cultures, meeting new people and exploring the world. An avid traveler, foodie and dog lover, in his free time he's likely exploring parks, hiking or embarking on a new adventure.

Favorite Travel Memory

One of my favorite travel memories is the time I spent two weeks in Barcelona, Spain, with my best friend. We stayed in the Catalan region, where they speak a different dialect of Spanish. Our local host showed us around the city, and we also met some other Americans who were visiting. They ended up joining us throughout the entire trip, and we made some amazing memories together.

As digital project coordinator for the Brand USA team, Cory supports Optimized Audience Campaigns and ensures all projects are delivered on time and on budget. Originally from Colorado but now based in Houston, he enjoys traveling, enhancing his guitar chops, staying active, watching/winning on game shows and exploring new food and beverage establishments with his wife, Rachel and dog, Roma.

Favorite Travel Memory

My favorite travel memory is taking a train from Seattle to LA for a taping of The Price is Right, winning an all-inclusive trip to Puerto Vallarta, and then proposing to my wife on said trip.

With a strong sense of direction and a great sense of humor, Roger has led the company since its purchase in 1990, growing the business from a local Florida visitor guide network to an innovative, successful international travel marketing organization.

Susie joined Miles as a project manager primarily on digital media. As avid marketer, she loves to pore over digital performance and analytics to find solution for problems. She is a native Arkansan, proud Razorback and dog lover who lives in Little Rock with her husband Christian and their adorable pup Fitz.

Charity thrives on collaborating with clients to craft marketing strategies that showcase a destination’s distinct story. Away from work, she looks forward to being near the water, checking off her concert bucket list and finding new places to explore with her husband and dog, Nyota.

Favorite Travel Memory

My favorite travel memories are a mix of unplanned moments like our sea turtle encounter while snorkeling in Hawaii, stumbling upon a quirky Don Quixote museum in Spain, and bonding with locals at Munich's Marineplatz.

Lauren works on some of our largest DMO and hospitality accounts to traffic, optimize and report on each campaign from start to finish. When she's not digging into reporting and trafficking campaigns, you can find her behind the lens of her camera or spending time with her husband and son.

Lizette handles much of the onboarding, system troubleshooting and marketing for Odyssey Studios. When she's not powering away at a spreadsheet, she's finding new places in Dallas to beat the heat and attempting to take her cat on a hike.

Favorite Travel Memory

There are so many travel memories that I indulge in frequently, but by far my favorite to date has been exploring the depths of Japan and finding myself in the challenges faced with true culture shock.

A Denver-based account director who has been at Miles since 2019, Ben thrives at solving complex problems and has a knack for providing practical solutions while maintaining an upbeat attitude. He fills his spare time fly fishing, skiing, going to concerts and spending time with his fiancé and two Australian shepherds, Bindi and Woodford.

Favorite Travel Memory

As an avid fly fisherman, trips to the backwaters of Florida, winding rivers of Montana or camping trips to freestone rivers in Colorado are always top of mind.

With over 8 years of combined hospitality and marketing experience, Katy joins Miles as an Account Supervisor for the Experience Kissimmee team. Outside of work, you can always find Katy with a book (or two) in her hand, wringing every last dime out of her Universal annual pass, and counting down the days until the next Halloween Horror Nights event.

Favorite Travel Memory

I got the opportunity to study abroad in London, Paris, and Barcelona. One of the coolest things we got to do was have dinner in the Eiffel Tower and then go all the way to the top - it is something I will never forget, mostly because I'm terrified of heights.

As a developer manager, August oversees the digital accessibility and quality assurance teams. He's extremely passionate about providing the highest quality digital products that are inclusive to all. August is based out of South Florida and enjoys local craft breweries, subpar cover bands and the great outdoors.

Favorite Travel Memory

Celebrating Christmas in Switzerland while backpacking Europe with my childhood best friend. We stayed in Verbier, which is a small village in the Swiss Alps. We celebrated Christmas Day by consuming our body weight in fondue and watching "Love Actually" on repeat.

Nicole's past experience in destination and tourism makes her a great fit as our Associate Media Planner. When she's not strategizing plans, she can be found at her local Pilates studio or with her husband and their cat, Poe.

Favorite Travel Memory

My favorite travel memory is visiting Paris with my family. I'll never forget walking through the underground catacombs and seeing the Eiffel Tower light up at night!

C.A. is the vice president of AI and is based in New Zealand. He has been with Miles for over 20 years and has experience in just about every facet of digital destination marketing. A former expert motorcycle road racer, C.A. began riding motorcycles with his family at age 8. He’s owned dozens of motorcycles of every kind and attended training in nearly every type of motorcycle discipline.

Shanell is part of our hospitality division and specializes in strategic planning across paid, earned, shared and owned media to ensure brands are set up for success. When she is not brainstorming ideas with clients, you can find her planning her next trip, exploring new local spots to dine at with her husband or hiking with her dog Demi.

Favorite Travel Memory

My husband and I went to Santorini, Greece, for our honeymoon, and the hike from Thira to Oia was incredible. We woke up and had breakfast on our balcony, taking in the views of Skaros Rock, and then met our guide thereafter. We spent the next 3.5 hours drinking in the views, learning about the island and collecting volcanic rocks.

Melissa has been creating, recreating and maintaining a diverse range of website projects at Miles now for 23-plus years and has expertise in web platforms and languages, server environments and database programming. She works remotely, making her home in Cedar Rapids, Iowa, with her husband and two children.

Favorite Travel Memory

ATV riding in South Dakota.

Karin is a Senior Vice President at Miles and has been with the company for almost 17 years. She started as an Account Director, handling marketing within the western United States and has moved all the way up into a global role focused in the areas of Tourism and Hospitality for the last 6 years. Off hours, she’s planning her family’s next adventure traveling the world or at home cooking up some homemade pizza.

Favorite Travel Memory

Every beach trip with my girls, building sandcastles, finding shell treasures, soaking in the sun and playing in the ocean waves. With both kids on each side holding tight while the waves come towards us, we jump together. Hearing them giggling is absolutely the best.

A member of the email marketing team, Holly uses her passion for learning and creativity to help craft thoughtful and engaging emails. Holly is based out of Denver, and you can usually find her riding her bike, reading or walking her dog, Bella, with her husband. 

Favorite Travel Memory

While in Ireland, Garth Brooks came to play five nights in Dublin and everyone asked if we were there to see him. We weren't, but every pub was playing country music and selling Irish tricolor cowboy hats; it felt like we were back home. 

Liv Falco is an Account Coordinator who loves to help her clients deliver high-quality work, remotely from California! Outside of work, Liv enjoys all the simple things in life. Whether it be a trip to a local coffee shop, or a hike around her hometown hills, you can find Liv somewhere soaking up the sun!

Peter is based in Sarasota. Peter has experience in the world of innovation in New York City where he produced global projects for a range of clients. Happy to have left winters behind, you can find him in the sun searching for shark teeth and tending to his backyard mango trees.

Favorite Travel Memory

Taking my father on a tour of Southeast Asia when he had never left the U.S. before. Highlights were a river cruise from the northern border of Thailand through Laos, drinking egg coffee and eating pho in Vietnam, and volunteering for a week at Elephant Nature Park outside of Chaing Mai Thailand.

Mitch is part of both the Brand USA and Wyoming teams and thrives on helping his partners inspire visitors to explore these fantastic destinations. He enjoys anything outdoors — he was a raft guide in Arizona, a ski bum in Oregon and worked in Denali National Park before going to the DMO world.

Favorite Travel Memory

Anything with my family, National Parks, ballparks or active outdoor trips definitely rise to the top. The awesome thing about travel is the next trip just adds to the story.

Kelli is part of account services in the hospitality division and uses her past experience in the industry to best serve her clients. Off the clock, find her chasing new adventures with her husband and yellow labs through travel, live music and lots of college football.

Favorite Travel Memory

While in Spain, we celebrated San Fermin, staying up all night to secure and guard our spot on the rails to watch the running of the bulls bright and early. We rounded the expedition out with a churro and a catnap on a park bench. ¡Gora San Fermín!

Meghan has spent more than half her life with Miles (she must have started when she was 12!), working on the creative side and then diving into database application and integration. She leads our software-development programs and facilitates our email-marketing programs. Offline, Meghan enjoys anything island-y and relaxing.

Favorite Travel Memory

Too many to choose from, but a particular childhood favorite is my family (mom, dad, sister and me) from Cleveland randomly bumping into my aunt, uncle and cousins from Connecticut in Kitty Hawk, NC. We got to see the sights and spend some quality cousin time!

Ashlyn is part of our VISIT FLORIDA team. As a Jacksonville native, she loves to travel anywhere there is a beach. In her free time she enjoys hanging out with friends and family, trying new restaurants or exploring the outdoors in south Georgia where she currently lives.

Sarah works as a video editor with Odyssey Studios, focusing on projects in the post-production phase. She enjoys reading, watching reality TV and showing off her two black cats.

Maggie has worked in destination marketing for more than 10 years, combining her experience with creativity to push the boundaries of innovation for our clients. When she's not overseeing production or planning the next big experiential activation, you can find her traveling as much as possible with her husband Chris and daughter Collins.

Favorite Travel Memory

Twirling on the hills that are alive in Salzburg, Austria

Rachel leads an account-services team in the hospitality division. Her experience on the client and agency side allows her to offer thoughtful and creative solutions. She has found herself on Everest supporting summiteers and driving the Pan American highway in an ’82 Westfalia, and is now raising two boys with her husband and their beloved lab June in Colorado.

Favorite Travel Memory

Sailing around the Darien Gap during the three-day open-water crossing, I witnessed a massive great white shark fly his gigantic body out of the water and steal the fish off our trolling line.

Rebekah manages SEO sorcery and/or word nerdiness for Colorado, Capital Region USA, Maryland and Greeley. When her head's not buried in a website or print guide, it's wearing a hat for running trail races in which she will undoubtedly scrape a knee and meet a medic.

Favorite Travel Memory

It's a three-way tie between getting scoped by a shark while paddleboarding in Florida, hiking a questionable ledge to see puffins in Iceland and patting elephants on Singapore Zoo's Night Safari. Probably the elephants win because patting was involved.